When I started coverage with state farm recently Jalen helped me get my renters insurance set up. He made sure to get as many discounts as possible put in and he informed me on all of the other policies state farm offers.He also made the whole process incredibly easy, never seemed pushy, and made me feel like I was a valued customer. Ive done some shopping around for rates and state farm has the best rates of anyone Ive found.
Whenever I went to the office, They make you feel welcomed. Offers low prices and overall great service! I would recommend Ashley Cook. She is a great agent there. Very response, always in timely manner and accurate info.
We have been with State Farm for several years. The experience has been great. There are so many examples I could give on how Jalen Hudson has personally taken care of us! He goes above and beyond and is extremely responsive. He has always worked closely with me to get the best coverage and the best price. We are so grateful for Matt Estes & his awesome staff.
These guys are awesome! They are always happy to help with any questions I have. Ashley goes out of her way to make sure any changes or updates that I need to make are completed as quickly as possible. I would recommend them to everyone!
Very helpful and professional, answered all my questions.
I have been with State Farm for some time now through insurance and Banking and they are so great with assistance in any questions I have. The Agent Jalen Hudson was a tremendous help when getting my credit card through State Farm and was able to direct me in a great position to finally get my credit started at a young age!
I recently got my 1984 pickup truck running and Ashley was very responsive and helpful getting it insured so I could drive it on the road. She was able to get me the antique insurance that was very well in my price range! I have been recommending Ashley to everyone needing insurance. Fast, friendly service.
Fantastic staff, beautiful office and the BEST service! Ashley is SUPER responsive, thorough and attentive. I would highly recommend this office and even more, I would recommend working with Ashley!
My husband and I have had a great ongoing experience with Cooper and Matt at his agency. We started with our immediate needs, car insurance then set up life policies, which can act like a long term savings acct and Ive financed 2 cars through State Farm. Their car loans were extremely easy, done right in their office with a more trusting personalized feel than a car dealership thats just trying to push cars through the doors. We actually re-financed a car with a lower interest rate and the same term. The office in general is very friendly, professional and not pushy at all. They will help you evaluate youre entire financial world to see if they can save you money and your investing in your best areas. Its a small personal home town feel with all the options of insurance, banking and investment needs. I even have a State Farm credit card through them that I can pay my monthly insurance and other items and earn points. Its a win win situation and I save money! They will do a free overall evaluation for you without being pushy!
Been with State Farm for over a year now. Matt Estes State Farm has been great. Jalen was very helpful when helping me get my first credit card
Always super responsive and helpful! They go the extra mile to make sure you’re saving as much money as possible with the best coverage!
Jalen is our go-to insurance guy, he’s always so polite and knowledgeable. I switched over to StateFarm last year and saved over $100 a month.
Super professional and always responds quickly! Highly recommend
Ashley is my rep, she helped me set up my auto payment and it was hassle free!
The gentleman was extremely helpful, cutting the cost of what we would pay for our insurance without losing coverage. He also updated coverage on items in our household that previously we hadnt realized needed coverage. We had little to no idea of their value now or in the future. Many thanks for the foresight!
Excellent staff! We highly recommend this office!
I switched about a year ago to Matt Estes State Farm and he went well out of his way to get me a quote and get me the best deals for car insurance. Fast forward to last month, I bought a new car and it smelled like smoke. I had 7 days to turn it back in if I didnt want to. Matt did all the paperwork for the car just in case I kept it, went above and beyond and researched how I could get the smoke smell out of my car. I ended up turning the car back in and getting another car. With the other car I also took out a State Farm Auto Loan and he even had his employee come in on the Saturday before St. Patricks Day to get me all squared away so that I could go get my car over the weekend. Matt Estes and his crew truly go above and beyond in every way. I would recommend them to anyone! Switch to them, you wont be sorry!
Great insurance agency to work with! Very polite & responsive!
I was grateful for Jalen Hudson. I was having trouble setting up my State Farm beacon for safe driving. Instead of going to my agent, there office was close to my home. Jalen spent almost 2 hours working on getting my email and the app to work so I could download what was needed. His patience and attention to detail was wonderful. He even came out to my car and worked at putting the information into the website app. best service ever!
We switched to State farm last month, Ashley was able to get us full coverage on our vehicle and renters insurance for $60 less than what we were paying. Everyone is super friendly and quick to help where needed.
I had the same car insurance for a while and wanted to start looking just to see if I could be saving money by switching. When I asked an All State agent working with Matt Estes State Farm I got fed back immediately and it was very personal making me feel more connected and confident in switching. There personalized attention and making things most convenient to my needs let me know I made the right choice switching. Thanks Ashley with Matt Estes State Farm!
Very pleased with the service. The switch of insurance companies was effortless and Cooper went into detail on explaining my coverages to me.
Couldnt be more happy with my experience at this office! Ashley and Matt are so helpful and go above and beyond!! I completely recommend calling and getting a quote!!
Thanks to Jalen he saved me $10 a month and $15 a month on condo policys and also was very polite and kind and patient he also educated me on how owning a condo had its own type of policy vs a standard house and explained the differences also he was able to contact my mortgage company to help make the change to the policy making my already hectic life allot easier I HIGHLY recommend Jalen and State Farm Thanks a ton again :)
I am always asking for quotes for different things and Ashley Cook is always very helpful and quick with my request.
Matt and his team is absolutely amazing! If you’re looking for an insurance agent in Burlington or Florence I would definitely recommend giving him a call.
Jalen Hudson is resilient and professional!
Ashley was great with helping my husband and I get life insurance coverage. It was a quick and easy process and Matt was able to get my physical part moved close to home.
I recently relocated here to Florence and my previous Ins carrier came no where close to being able to offer me the savings that Matt and his office could. Please anyone who has doubts or concerns with their current Ins carrier should look up Matt and let him and his staff give you the savings and confidence in knowing he makes all your Ins needs his top priority!!!
Matt is easy to work with and made the process very simple. Very knowledgeable and nice! Highly recommend!
They have been great from first contact! Moving states and figured things would be complicated, but they have made it easy and answered each question we have had.
An excellent place to get your insurance needs taken care of. The staff is very friendly and they know the insurance business. If you’re looking for a new insurance or to replace an old one give them a call.
Me and my wife just recently switched from All State to State Farm . We are very happy to make this move . We have reduced are insurance payments increased are Insurance coverage and find Cooper to be very accommodating answering all of are questions along with researching what Insurance fits us best .He is always available or quick to return calls when we have a question. Its a pleasure to know they are working for me and my wife .
Matt and his team are friendly, knowledgeable, and trustworthy. I highly recommend them to anyone with insurance or financial needs.
Matt and his team are EXTREMELY knowledgeable and talked me through issues my family and I had never thought about. Now we have a plan in place. Weve never had an experience like this before!
Best agent around and super friendly staff!!!
Very friendly staff jailed and Matt were awesome
They helped me out alot to get the lowest rates as possible.
Ashley was great!!
Matt Estes State Farm offers low prices with great service!!!
Always great service!