user
Healthy Smiles Dental Care
4290 Miller Rd #1, Flint, MI 48507, United States
Appearance
Healthy Smiles Dental Care

Comments
De
Review №1

Very great staff. They are very friendly. I will recommend them to every one

An
Review №2

Thank you for all your attention, my children felt safe and confident, the staff is very charismatic and professional, see you soon !!!

Mi
Review №3

I have been thrilled with my experiences at this office! The staff is friendly, professional, and has made me feel at ease at every appointment.I just had a root canal and crown done there and was amazed at the technology they had for the procedure. It is the first crown I have had done that didnt require multiple impressions, they just scanned my tooth. The crown was put in today and I couldnt be happier with it!

Ma
Review №4

Everyone was really friendly. He did a good job cleaning my teeth and explained everything thoroughly.

Ki
Review №5

No wait time, they had me in as soon as I walked in the door my exam was painless and very informative. Great friendly staff.

De
Review №6

I felt comfortable, not scared,like i used to be of dentist. Everyone friendly.

Ho
Review №7

They were absolutely horrible!! To try to condense a long ugly story... What began with lets replace that older metal filling in a tooth that gave me ZERO trouble ended with a botched job that cracked my tooths root which they tried to cover up with a free root canal on a tooth that couldnt be saved. They had to know that. Here I am with a constantly infected tooth that I will need pulled AND a BONE GRAFT so an IMPLANT can be placed as this is a molar! STAY CLEAR!!!!!

Le
Review №8

This is dental practice is highly NOT recommended. They will tell you to get treatments that you do not need. Luckily I went to another dental office to get a second opinion or I would have been out of lots of money . This place lacks integrity ..

To
Review №9

I really did like this dentist office until they wrongly overcharged me and didnt even care to change it when it was their error! I was told that how it was and was not going to change it! I was flabbergasted on how I was taken care of since I have gone their for years and have been a loyal and kind patient. I called the billing office and they never called me back! So obviously Healthy smiles dental care dont care to help or keep good loyal patients!

Je
Review №10

Office is clean, nice. The staff is very friendly and professional. I had a routine cleaning and they did a great job.

Ak
Review №11

I will try to make a long story short.My first 2 visits were good, no complaints. Dentist and assistants were really nice. Dentist told me after my cleaning that a wisdom tooth needed to be pulled. Front desk staff said they would call and schedule it with me after getting my insurance authorization. 3 weeks later I noticed that I hadnt received a call. I figured someone forgot to call, and I didnt follow up because the tooth wasnt bothering me. A week after that, the tooth starting giving me major issues all of a sudden. I called after hours, and was told to come in the next morning. By the next morning, the pain wasnt so bad, so I called and rescheduled for a day that I had off work (a week later). I reminded the office staff that someone was supposed to be getting an auth from my insurance to have the tooth pulled. Was told a second time that it would be taken care of. Went in about 4 days later because the pain was causing me to lose sleep. When I arrived at the office, I was immediately told they couldnt pull the tooth because I didnt have an auth from my insurance. Part of my job is to get insurance auths, so I know how it all works, and I knew someone dropped the ball on requesting it. I mentioned that twice I had been told it would be requested. After waiting 30 min, I was taken to an exam room, only to be told that I would have to pay $200 up front to have the tooth pulled, and be reimbursed later. I didnt want to pay out of pocket for a procedure that is 100% covered by my insurance because the office staff forgot to request the auth, reimbursement or not. I was then sent on my way with a prescription for Motrin and an antibiotic, and was told that my insurance wasnt going to do anything the same day, so they would call me the following week (it was a Friday).I probably would not have been so upset if I wasnt in terrible pain. I called my insurance, and they said that the office had not sent in a request for an auth at all. The last thing they had was the claim from my appt 4 weeks prior (when they were originally supposed to get the auth). I ended up calling around and going to another clinic for a walk in appt that same day. They took my insurance information, and pulled my tooth an hour and a half later with no out of pocket cost.I liked the dental staff who took care of me the first 2 appts, but after I was sent away in terrible pain because the front office dropped the ball, I will never go there again.

Information
9 Photos
11 Comments
3.4 Rating
  • Address:4290 Miller Rd #1, Flint, MI 48507, United States
  • Site:https://healthysmilesdentists.com/?utm_source=gmb_auth
  • Phone:+1 810-720-6433
Categories
  • Dentist
  • Cosmetic dentist
  • Dental implants periodontist
  • Denture care center
  • Orthodontist
  • Teeth whitening service
Working hours
  • Monday:10:30am–6:30pm
  • Tuesday:8:30am–4:30pm
  • Wednesday:8:30am–4:30pm
  • Thursday:8:30am–4:30pm
  • Friday:8:30am–1:30pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations