Arranged for a Bobcat rental a week in advance. They do not offer attachments for Bobcats- so I arranged for a fork rental from a separate business. Physically checked in the day prior to confirm rental and trailer size, etc. When I showed up the day of rental, they had forgot to tell me that the machine was in the shop. A lot of planning went into getting all the moving pieces of this job in alignment, and they didnt seem to concerned that I was stuck without a crucial piece of equipment for my project. Luckily, United Rental (Next Door) hooked me up with everything I needed and I did not waste a day of mine and others time.
BEWARE!!! Check your bill... Get your quote in writing prior to picking up your rental. We rented a tractor for 24 hours (one day) with a total of 8 hours to be logged on the machine. The tractor broke down after 5 hours.. When we took it back, the owner gave us a replacement and said that we could log our remaining 3 hours on the new machine. When we returned that machine, we were charged for two full days of tractor rental. $500!! Also, make sure you fill your tractor (or machine) back up. We returned the tractor and heard the technician tell the owner that he put .8 gallons in the tank. We were charged for 5 gallons of diesel. When we questioned all the overages and reminded the owner of our conversations the day prior he feigned amnesia. DANGER, DANGER, DANGER!! If you have an alternative, DO NOT USE! Dont let Jeff ruin your day!!!
Great staff, decent equipment, owner is a petulant d-bag.Home depot renter from now on.