A delight to work with!All the rugs they cleaned came out beautifully!!The most spectacular outcome was cleaning the white grout on a white tile floor we installed 35 years ago. It looks fabulous!!I appreciated their honesty when they said the outcome would not dramatically change the look of a pair of chairs I had asked about cleaning.They were on time & finished quickly & efficiently. A professional team - they did a great job!I would highly recommend.
Very professional. Showed up when they said they would. Completed the job quickly and efficiently. Polite folks. I will recommend Smith-Mathis to others and I will use them again.
From the first we met Jeff for our quote we were shocked. The prices were great and then he was extremely personable and we had a great conversation. He knew what he was talking about and explained the process very simple. Then we had Tim come out to do the actual work. He did really nice job and he was just a personable as Jeff. This was hands down the best experience I have had with any sort of service company. Would strongly recommend and will be using them again! Thanks guys you are great!
Replaced 3 carpet thresholds over concrete floor.. Looks great. Friendly, polite and professional installer.
They were on time and got to work quickly. They were professional and thorough. In an hour they had done a great job on the carpet and two recliner chairs. The carpets were a little wet when they were done, but in just a few hours everything was dry and clean!
We had an excellent experience. The service technician came on time and asked me to show him all that needed to be done. He did a high analogy job on all areas rigs. Carpets and upholstery. We would definitely use them again.
Most importantly, my carpets look great! Also the crew of guys that came were hard working and very professional. I would use them again and would recommend them to my neighbors.
Tim was so professional. Did an amazing job. Will definitely request him again
They got back to me right away and scheduled within a week! Great work and great value. Will use them again
Tim was amazing! He came early for us, and went above and beyond! He helped me move furniture when he saw that it was just me doing it, and put the protection under it. The lady he came to help is 88 (I work for her) and she basically lives in the living room. So he helped set it back up for her, for nothing! He was awesome, and I would definitely use his services again! Thanks Tim!!
I couldn’t be happier with Smith-Mathis. My technician was on time and very professional. He was quick and efficient and was able to get out some pet stains that had been there for quite awhile. I highly recommend this company.
They cleaned two rooms and stretched carpet. We are BEYOND pleased at their work. We thought we had to replace the carpet in one of the rooms, but they cleaned and made it look brand new. We highly recommend this business.
We had our carpeting stretched and cleaned. They removed 2 stains, and the service person was professional and polite.
Very professional service. Definitely will recommend to others
They were very nice and very professional. I was incredibly happy with the services I received and would definitely use them again!
The man worked from the time he got here till he left. Very nice man and I would want Thomas next time too
Cleaned and repaired carpets. On time for both my estimate and work. Great work and reasonable price.
We had Smith-Mathis come in to re-stretch our carpeting which had buckled throughout the house, and then to clean all of the carpets. Still drying, but the carpets look great, and the service was very professional and conscientious.
Nice company to work with and my carpets look great
I have had Smith-Mathis clean my carpets for years. They’re always very kind and professional. They do an amazing job! I wouldn’t use anyone else!Thank you so much SM!! You guys are the best!!
Tim did a wonderful job! He was efficient, listened to our needs and took care of everything. This is the best carpet cleaning company in the area and I can’t recommend their service more highly!
This business lied. I was told they would clean my carpet on April 5. I woke up at 7:30 AM, had my furniture arramged for them to work. I stayed in my apartyment all day, blowing off a doctors appointment to be here when they arrived. Did they phone me offering me a window when they would arrive? No, No phone calls or messages from them all day. They claimed they came and the cat was out. Yes, since I was home the entire day, I didnt feel the need to restrain the cat until they arrived. There was no knock at my door. Since this business has a contract with the Glick Property people, I will be speaking to them tomorrow to report this experience. Ive never heard of a carpet cleaning business with such shoddy customer service. The fact that the cleaner made it a point to contact my apartment complex to lie about the about the circumstances is completely dishonest. At this point, I wouldnt trust these people to clean my carpets. No pjone call--no heads up--no window of time to be there, and I wasted an entire day on these people. After this Ill clean the carpets myself. Complete dishonest workers who probably got paid to do a job, lied about it an took an extra long break. The G;ick people will hear about this.
David did an excellent job - arrived on time, was thorough, conscientious, and kind. I would use them again for this job, no question.
We’ve been customers for 15+ years. It’s always been a very good experience. David Pope has been our service technician since we started using Smith Mathis and he is very professional, considerate and provides us with consistent quality. We’d highly recommend Smith Mathis to anyone considering this type of service.
Color corrected carpet and got out difficult stains!
Tim was great! He did an excellent job and was quick. The cost was exceptionally reasonable for the service (much better than I’ve been quoted lately) and they got the pet stains out. I’ll absolutely work with them again.
Tim always does such a great job. He is professional, friendly, efficient and removes all if my trouble spots. I will continue to recommend Tim and your company.
Thomas was very professional and did a wonderful job amen
Needed carpet cleaned same day. They were able to come out immediately. Very good service. Professional. Good value. Highly recommend
Tim is amazing! He is professional, courteous, and a very hard worker. We have been using Smith Mathis for 5+ years and HIGHLY recommend!
Absolutely the best carpet cleaning company there is. I have used them over 100 times in business and I recommend them to everyone! Very impressed with Tim. He is the best!
Used them out to clean some pet stained carpet. They showed up on time and did an excellent job. We called them back again one week later for additional work. Very reasonable prices and will give you straight forward advice. I strongly recommend them.
I was extremely happy with the service I received. I had tried to do some shampooing on my own and my machine broke, leaving such a wet mess. I was in a panic because I am trying to sell my house and had an open-house scheduled. I thought for sure I would have to replace the carpet.I was referred to Smith-Mathis and they were able to fit me in right away. Tim showed up, assessed the mess I had made, and went straight to work. I told him to just lock up when he was done. The next day I came back to the house and I was truly amazed at the work he had done. Not only was he able to get rid of the mess I had made, he removed stains that previous professional companies had been unable to get rid of. On top of all of that, they charged me less than I had originally budgeted.I would highly recommend them. Thank you again for the great job you did on my carpets.
Very pleased with the service and the product.
Excellent service for a reasonable price.
Very pleased! Carpet and area rug are clean and spot free. Service technician was professional and efficient. Will use this company in the future.
I was referred to Smith-Mathis by my home inspector and I’m so glad to have revived that referral. The technician, Tim, was awesome!! He was punctual, professional and kind. Everything was explained before it was done, no surprises. I will be referring this company to all of my family and friends, they are the best!!!
Everything about Smith-Mathis is high quality. I scheduled with the same employee as before, who does a magnificent job stretching and cleaning my carpets. He arrives on time, explains what he will do, and does it. When I had a question about my bill, the manager responded quickly by phone. My friend in Florida wants to know if they will travel to her house!
The quality of work was great. Could not have asked for better quality. Was bothered that he didn’t have a mask on when he initially came into our house. He did go to his truck and got a mask after I asked about it.
Professional, quality service.
I have used this company a few times to remove stains on carpets. A couple times I was doubtful the stain would be possible to remove. Every time they have been able to successfully remove the stain. Great work. Easy scheduling. Thanks for saving me!!
Very polite and communicated constantly - were able to get a cleaning done in less that a week from my first call! loved getting text messages when they were on their way or I had an email from them, great company and reasonably priced!
Since 1973 Smith-Mathis inc has served the Indianapolis metro area with a wide range of services.We offer superior carpet cleaning services, however we go beyond that to carpet repairs, restretching, bleach spot color repair, patching and stain removal to name just a few.Do you need tile and grout cleaning? We offer that too.Contact us about upholstery cleaning service as well!
Excellent service and wonderful job!
A real human answered the phone when I called...that alone is worth three of these five stars. Then their service was quick, reasonably priced and well done. I will absolutely use these guys again!
Smith-Mathis delivers clean carpets as promised. They worked with me to get a time that worked for my schedule. The cleaner was very polite and professional and got that worked done quickly. You can’t beat Smith-Mathis for your carpets.
Excellent experience in all areas. Our technician was Dave who was professional, thorough, and very courteous. Ill hire Smith-Mathis again.
Technician Tim Smith did a Great, with Stretching our carpet!!! An the he Cleaned our carpet, whichl👀ks Brand new! !!!Tim Will Be Requested To Clean Our Other Two Bed Rooms Of Our Home!!!
We have been using this company for years and they never disappoint. Always fantastic service.
Excellent professional service.The only company we use!
Excellent work, on time, efficient, excellent communication, professional. I will use Smith-Mathis in the future.
All of the above. Dave Pope is always great!
Tim did an outstanding job!
I have always appreciated the service of the Smith-Mathis company due to:Tim Smiths being on time and texting his being enroute, his thorough carpet cleaning, his trustworthness, his diligence in getting the job done in a timely manner Most noteworthy is the price being the most economical for all my rooms. Thank you for a professional job done excellently all these years.
Very professional and always on time! We use them to clean all of our carpets!
Everything was perfect as usual!!! Not one complaint, also as usual.
On time, efficient and successfully removed all stains!
Same day service. Tim worked fast but was still very thorough!
Have used this company for 20 years. Consistently superior service
Ron did a great job cleaning our carpets! We had a few rough patches from our kids that he was able to get the stains out.
Always on time, excellent job done, the best carpet cleaning service ever known. You guys rock...
Im extremely disappointed in this company. After speaking with the representative on the phone and explaining my situation in great detail to her, the company rep showed up (he was prompt and friendly) to basically tell me that what I was told wouldnt work. After 15 minutes, he provides me with a new quote - like 5x from what I was expecting. After I declined was still made to pay the service fee. Doesnt feel like service at all.The situation would never had happened if I was asked the right questions over the phone.This really feels like a money grab. Go out there, hike up the estimate and collect the service fee.Be very careful with this company.
The job was done excellent in a very timely manner, very professional and the best carpet cleaning I have had done in a long time . thank you I will be using you again. E Helms
Great job and very professional! Thanks guys!
We buy all our chemicals and they do most of our repairs. great company
On time, friendly, professional. This is my go to carpet cleaning service!
This company is professional, reasonable, and does quality work. I will use them again and again.
Very professional