Showed up early and it was a lowered car. Loaded it properly and away we went!
Best service I have ever had in 3 years of my trucking.It was fast and reasonable.The whole team are friendly..I will definately come again.
Cost a bit more than I wanted to pay (90.00 for outta gas rescue) but the man was prompt and friendly. Quick to get my car gassed and get us back on the road
Please do not go with this company.Do not use them for road side assistance.The mechanic/ technician will charge you for 3hrs of work behind a work that is suppose to take 30min. They have no respect for the truck drivers.A work that was suppose to cost $200 ended up costing me $550.Unless you want to get ripped of by this company please look for someone else.
100%Great customer serviceExtremely professional mechanics
They falsely advised 24 7 service. If u need real help better off calling Mac and bobs towing in Findlay instead they come regardless of weather and time they are truly 24 7 service
The guy was very respectful and he got me out of there quick
Had josh as my tow truck driver. He was awesome! thank you guys. Very cheap also. Very fast and did everything they could to help me with the AAA problem.
Lady answering phone is rude very unprofessional.
Staff was very helpful and responsive!
Mechanics here have an attitude problem and will not do anything extra to try and fix your truck. Called them for a starter issue and battery replacement. I even ordered the started and it was being delivered. The mechanic told me he could only replace batteries and try and jump the truck for which they charged me 830$. I called JW Repairs llc and the guy showed up quickly and replaced the starter checked to make sure all my wiring was good and that i wasnt having a wiring issue (the extra mile here).. check all my fuses even though i only called him for a starter repair. I wouldnt recommend Eds. JW Repairs llc only charged me 600$ and stayed there longer than EdsCheck out the ratings on JW Repairs llc.. their work speaks for them.
Called them late last night for a tow cause I was stuck in a snow drift and I was almost out of gas and then about out of heat and I told them that and they said they would send someone out in the morning like I called cause you guys say 24 7 service but left me to freeze. I did explain my situation and they got an attitude with me like I’m sorry but I’m not the one with the 24 7 service in my name never again will I call this company
Rippoff plus had the nerve to charge me 69.00 to use credit card thats robbery
Great people to do business with. Highly recommend them, they are really good people to deal with. Much better than the PETRO anytime and they can get any parts you need. Great Service, thanks!!
Had to have pinon nut tightened, hourly rate quoted was $90 + tax, 5 seconds of work, but the man was decent... Im finding Ohio is not the best place to have work done, everyone is on commission. Try to charge you whatever they think they can.... But thats everywhere.
Real decent people to work with they got me in got me out,I will recommend them to anyone... Easy to find right off the interstate...
Once again 5 star road service. Got us out of that awful south bound scale. Wish they could all be like you guys. Keep up the good work.
Good work and personal.
I used to work there and Eric is a great friend and teacher if I could go back I would
I feel ripped off. They charge you for phone calls they make to Freightliner because they dont know what to look for. They are understaffed and the mechanic needs to leave on service calls while working on your truck. After I paid the bill I had to get my truck towed again, this time to Freightliner. And they fixed it quick. The tow guy towed it perfectly the first time but the second time he had to remove an axle to be able to tow and now Im having air pressure problems from where he hooked the airline at the tanks. Its BS Mechanics. I paid freightliner to replace it. Its a disappointment and a waste of time. GO SOMEWHERE ELSE!!!!
Their response was quick. They care about the safety and are not out to just get your money. Even offered me a ride to the nearby motel.
Prices were great. Picked us up quickly in the middle of the night and dropped us off at a hotel. Picked us up from the hotel the next day when the car was fixed. Thankfully they were there!
Great service good prices and great people
The towing was completed as agreed with no problems, but wow get a quote because the PRICE WAS VERY HIGH!
Had an accident on the side of the highway in the middle of the night and they came as quick as they could. The driver cared about the safety of others around him, and me the passenger. Great service and very thankful that they were near by.
Fast arrival, smooth transaction from there, decent price
I wish that I can give them zero starComplete rip off and most rude mechanic shop that I have ever dealt withMy advice to you is skip this shop
Minor truck and trailer repairs
We sent a truck to the Upper Sandusky location and were quoted 3 times verbally that a new EGR valve installed would be $1500.00 so we reluctantly agreed to pay that but after they completed the job they slapped us with a $2300 bill! and changed the parts prices on us. An $1100.00 part (we were quoted) was changed to almost $1600.00 and the labor hours we were charged were double that of normal national averages. (We have our own shop also with these hours in a software program that is nationally accepted) Be VERY careful dealing with these guys and make sure you get EVERYTHING in writing before you allow them to work on ANYTHING! Do not allow them to bend you over like we did. (Goes to show you really cant trust people now a days)
Complete ripoff for tow charge, 2 hr min at $300 hr. It took 20 min to move truck 5 feet off ice and driver said he had them stacked up . Paid $700.00 . BE AWARE!! Eds a Pirate.
Great place excellent service
Ripoff. And didnt solve the problem, told me that solenoid is probably broken, but didnt tell me how to fix it. 500$ thrown in wind
Our experience with this company was nothing short of a complete and utter display of dishonesty and fleecing from a service company. We were charged 1755.02 for a alternator bracket,alternator, Tensioner pulley,belts and misc nuts and bolts. And to add to it, (they had the truck for 6 days waiting on these parts)I did some research, after the damage was done, only to find similar complaints with the Better Business Bureau. I will attempt to try and resolve our dispute with the BBB and Credit card companyIn my opinion you should exhaust all other options before using, And if you have to use them be prepared to extend your credit limit.
Had a trailer skip rails, Eds team got my trailer up and running within one hour and charged me much less than the original quote. Thank you so much!
Fantastic service, thank you Guys
DO NOT DO ANY BUISSNES WITH THIS GUYS.Had a flat tire but still drivable . Made a mistake and not checked the reviews on google.End up with 180$ for replacing the tire, with my spare one. Complete RIP OFF.Charged me 75$ for service call in their shop.
Nothing but a bunch of rip offs!! Dont trust them!!
Erik doesnt like to pay his employees
I took my truck there for a blinker fluid flushing and they told me thats not a real thing so I got really mad I poured oil in my tail light my self and told them it wasnt that hard
Awesome service
Took a company truck in to replace a taillight on trailer. Took 10 minutes. Charged a $90.00. Labor charge. What a ripoff.
Bad experiences with them. DO NOT try contact them. Poorly service!!!!
Got there to change tire during business hours,3 mechanics was on duty doing nothing, hour and half later I was charged $ 90 crazy!
I work there