This is one of those businesses where you feel almost like family. They are always there to help, have answers to all our questions, and have been serving my family for many years. Very reliable and professional too.

Trish was excellent! She went to bat for me when I went through my car loss. A tow truck dropped my 2012 Ford escape off the back of his bed. I was in another state . When I couldnt get any answers she called the collision repair center and got everything handled. All the ladys there are very professional and amazing. I will never forget the help they offered me. I would give a higher rating if I could.

I really enjoy this insurance company, they give you what you need and is always trying to find ways to help with discounts on your policy. I feel safe and confident knowing they have my best interest at heart ❤️

Shawna and her team where pleasant, professional and responsive from the beginning when we were shopping for insurance companies. They answered all of our questions in a timely manner. The insurance is a great value. This is my first time I returned to Allstate in many years.

A good agent with a great staff that keeps customer satisfaction in the forefront of their business.

Excellent, everyone at Shawnas agency is awesome. Theyre professional and always very helpful I would definitely recommend them to anyone looking for insurance.

They are very professional people working in the office at Allstate I’m so impressed that I even got my mother-in-law to change over to Allstate to

Didnt need to buy extra towing package. Very helpful n courteous

They always take my call. and if they is a problem they fix while i am on the phone

I had my policy here for many years and never had a single issue. The team is so polite and friendly. Fallon misses your team!

You never know how good your insurance company is till you have to use it.

Always kind and friendly and really helps explain your coverage.

Very friendly and professional answering any questions, concerns, or changes to my insurance needs.

Always do good !!! And very respectful and loving to there customers!

Personal yet professional service

Excellent, knowledable & friendly service

They had awesome attitudes and very kind to work with

Shauna is so amazing!!! We have been loyal customers for years and she takes the time to call us often to ensure nothing in our lives has changed in order to ensure we take advantage of all discounts! We love her! I definitely recommend her. :)

Great Agent and very knowledgeable to the questions I asked! Quick to call and review to lower premiums in a timely manner! Thank you very much for all you did for me Shawna!

Shawne and her team are amazing. They work with you and your needs without question. They found the best options for me based on my situation. Everyone is always friendly when I call. I have nothing but good things to say about this company and its employees.

Ive always enjoyed the atmosphere of going into the insurance place the lady that helps us is always super sweet the insurance is fine but the people are what made us by the insurance

Ive been with Shawna honeas Allstate Branch for 3 years straight. And prior to moving out of state and back, I was with them as well. They are an amazing group of people. And they are always trying to get you the best deal for your dollar and most importantly your family

Shawna and her team have always been very helpful and understanding. They also work very hard to find me the best price and the best service when I need repairs to my home or cars.

Great insurance, payment keeps getting lower

I got a great deal. The agent emails just to touch base to make sure they are doing a good job. And they are.

I have always had a great experience any time i call or need to update information very polite a patient thank you

Shawna Honea Allstate has been my agent for about 14 years and has always been so helpful. In fact the entire office staff can answer just about any question or resolve any problem that comes up. Great service!

Called me to make an appointment. I showed up early...waited over 30 minutes, kept being told it wont be long. Why make appointments and then not keep them. Why not call me and not make me take my time to be there? Seems like they like your $$. but dont care about you or your time. Didnt even have the decency to call and make other arrangements after I left office

Good customer services, always ready to assist me and review my policy with my to insure me that I am getting the best policy and saving with them.

The staff at Shawna Honea office in Fernley have always been very helpful in whatever my needs have been regarding my insurance, auto and home. I have been with Allstate for over 50 years. Very Good 👍 company. Thanks.

Like the ad says Your In Good Hands with theses girls. Super friendly and professional.

People are very nice and helpful every time I step in the office. No complaints here

Been with Allstate over 30 years and never had a complaint. Always helpful and friendly with great rates.

Very friendly staff and they respond to questions quickly.

Had a issue the owner resolved it.

Shawna has been an excellent agent, demonstrating great customer service and is always responsive and helpful with my needs! Highly recommended!

Quick response from allstate team, Martha, Jennifer and Sean, After my accident, they answered all my question. Very happy with Allstate.

When I went shopping I wasnt pushed into anything. Over all excellent experience.

I have dealt with different insurance companies and out of them I prefer allstate the best . I got a really good sized chech from allstate cause of their drivewise app.

Excellent people who truly care for their customers.

Shawna and her team are the best! Great customer service, you’d be hard pressed to find a better agent!

Very professional and helpful, not just out to make a quick buck.

Rip off go elsewhere. Very demening in the way they talk to you.

Friendly and helpful. They clarified everything that I needed answers to.

The most amazing on top of all my needs.

Great and friendly staff. Very helpful.

The best insurance agency in the country .

Professional, kind and truly concerned for your needs.

One of the worst places to get car insurance they where determined put somebody on the policy that does not have a drivers license and keep trying to make that person get one keep trying to charge us for renters insurance that we keep telling them we did not want and they are still trying to charge us for car insurance that we told them we do not want and we do not even have the car they are trying to charge us for after our policy is up on

Always polite,friendly

This is a Very good insurance company..

Excellent food

Knowledgeable

Great office to work with !!!!!!