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Emerald Nails
31007 Pacific Hwy S B, Federal Way, WA 98003, United States
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Emerald Nails

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Ja
Review №1

They rushed my nails none of my nails are even they barely look like coffin shaped nails and theyre all different sizes one nail is lopsided and tiny love they lady who did my pedicure but wouldnt recommend acrylic nails

Pa
Review №2

I just went in to get one nail repaired they charge me $3 to get the repair and $15 for polishing Are you kidding me??!! For 1 nail???! They dont ever have to worry about me coming back!

Ka
Review №3

I have been going here for 20 years. New owners now seem very nice and updated the salon. I am a nail biter so I wear acrylics. They have had to do lots of repairs on my nails! I like that they are open on Sundays. Lena and Kim always take good care of me!

re
Review №4

Never coming here again. The rudest people ever. I have been coming here on and off for years since high school. One women there is rude as HELL. And the place is still dirty!!! Next time I will go to my normal spot.

Ja
Review №5

They were awesome and had everyone prices. The lady was so kind. My husband and I went there for mani/Pedis and she was just wonderful. ❤️

Kr
Review №6

Ive been getting my nails done here for a few years. Anna does my nails and I love them everytime.

I'
Review №7

Ive been going here since I was a kid. Everyone is super friendly and the service is always spectacular. Basically if you want to feel pampered stop by.

Je
Review №8

It was a nice and clean place with very sweet women as well.

Ka
Review №9

( -5 stars) First time I went in & my acrylics were very thin, nails different lengths & shellac polish was -not only ON but also ABOVE- my cuticles. With that being said, I go back the next day wanting someone else to repaint my nails. The same lady that had messed up my nails the first time was insisting that I’d be charged for a repaint..? Finally after at least 5 minutes of arguing, she agreed to let someone else redo my nails & of course do them free of charge. I was thinking I’d definitely have better results but sadly that was NOT the case at all! Very quickly I came to realize that she was just as bad, if not worse than the first lady.. Long story short, once again I’m leaving Emerald Nails & I still have shellac nail polish that is -not only ON but also ABOVE- my cuticles, nails are different lengths & only difference is that now my nails are WAY too thick.Overall: The selection of colors for both regular and shellac nail polish’s are low quality, old & some even gooey. The ladies working here are unprofessional & honestly can’t do nails.Finished Result: extremely disappointing. I’d recommend going to literally ANY other salon!

Es
Review №10

Ive been going here for about 8 years now. They always do great with my nails. Prices are reasonable & they do the best eyebrows. They can get busy at times, so I would suggest calling ahead.

Kr
Review №11

Kim is AMAZING!

Af
Review №12

Very friendly, professional and Any did an EXCELLENT job on my pedicure. Love love love 😍

Al
Review №13

-5 star. service was horrible, tried telling lady my nail wasn’t straight and she gave me attitude then proceeded to pull the nail off very hard, nails are not the same shape or length, they are way too thin I thought acrylics were supposed to look thick and have a curve towards cuticles, they are not filled all the way in, they look like they’ve outgrown already. overall horrible experience, never coming back.

DJ
Review №14

Great hours. Open late. Pretty good job on the nails. Reasonable prices

Br
Review №15

I go here frequently. Less now that I have started a new job away from this location, but when I did go I was treated with the upmost respect and friendly customer service. Anna did my nails and she was amazing! Conversation was great and she is the nicest person!

De
Review №16

The technicians are pleasant, efficient and the prices for services rendered are fair and less than other salons in the area. My only complaint is, the owner should consider putting effort into updating the salon. It feels drab and unkept.

Ze
Review №17

Went in and got a fill, not satisfied at all. Acrylic is uneven, you can see the uneven brush strokes on the acrylic, it hasnt even been 24 hours and the paint already chipped (I got gelac) never coming back again.

xe
Review №18

I’ve gotten my nails done here multiple times but i recently stopped because of their service here. it is horrible. i got my eyebrows done here also and when they did them, they left them so uneven. i really hate this place. i wouldn’t recommend.

sh
Review №19

This place is so amazing ❤❤❤❤ I have been going here for the last two years I enjoy it. The ladys who work here are super kind friendly and always like talk...if I been for while they ask me why havent you been coming is everything OK lol

Ca
Review №20

Horrible experience, they cut me twice and laughed about it. the next day my nail cracked and the person who came with me, her nail broke completely off.! horrible costumer service and dirty environment.

Br
Review №21

I went in to get a design i saw online and they were not able to replicate it but im sure if you go get a regular manicure they will do a good job

Vi
Review №22

She cracked my friends nails and wasnt even listening. Then they blocked the entrance, and made her pay. DO NOT go here.

Re
Review №23

Nice people. Wish they would clip cuticles instead of file off!

Ma
Review №24

Never taking my wife again so rude no customer service skills at all - all they care about is you paying them and not getting what you pay for such a steal and disappointment

sh
Review №25

They are very good to me,some women are rude to this place of business and thats a true reflection on some that r overly demanding & have a lack of respect over all.This is a great place, 4 stars to this salon...

Ro
Review №26

Great personal, and clean.They do a great job on acrylic nails.

Ro
Review №27

They are very happy and welcoming good job

Iv
Review №28

THE MOMENT I ENTERED THE PLACE THIS LADY TOLD ME WHAT DO I WANT IN A RUDE WAY HOLDING HER PHONE AND POINTING IT TOWARDS ME. I DONT RECOMMEND THIS PLACE.

Ta
Review №29

WORST place they have awful customer service and are rude as hell! They gave my grandmother a fungus they are dirty and rude

Cr
Review №30

Waxing services are excellent.

Su
Review №31

They do a Great job!

Ma
Review №32

Been going for 13 years. No one does my brows and fills better

D
Review №33

Ive been going here for 14 years!.. No one is better then them.

Ti
Review №34

Niceeee

Ma
Review №35

Not always quality work, although the ladies are always friendly !

Es
Review №36

The lady was really rude and did a terrible job

Tw
Review №37

I like that place even tho sometimes they put colors on that I dont like put everything is perfect

Br
Review №38

Its always open except for Christmas

Ta
Review №39

Terrible !!!! My nails are all different shapes and Sizes my acrylic is way to thick theres literally a hump in the middle of my nails, not only that they didnt even file the acrylic down the way it should be ! When I asked her to remove the nails and fix them she told me no, no for a refund too ! And she charged me 50$ never again !!

Ta
Review №40

Terrible.nails came out blotchy and crooked

Ch
Review №41

Very nice and friendly

mi
Review №42

BAD CUSTOMER SERVICE! REPRESENTATIVE there keeps on HANGING UP THE PHONE ON ME! NEVER GETTING MY MONEY!

De
Review №43

They hurt my nail

ma
Review №44

They funny, loving, and good

Information
36 Photos
44 Comments
3.6 Rating
  • Address:31007 Pacific Hwy S B, Federal Way, WA 98003, United States
  • Site:https://emeraldnails.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 253-941-4833
Categories
  • Nail salon
  • Waxing hair removal service
Working hours
  • Monday:11am–6pm
  • Tuesday:9:30am–7:30pm
  • Wednesday:9:30am–7:30pm
  • Thursday:9:30am–7:30pm
  • Friday:9:30am–7:30pm
  • Saturday:9:30am–7:30pm
  • Sunday:9:30am–7:30pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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