This one rube, entitled, brat that works declined my fiance service, after he mentions he was getting my ring resized. He told me her name was Addy, Addrian, or Addison. When I called to say something, a women voice picked up the phone, then hung up. Very unprofessional, would not recommend.

The woman spoke to was very unprofessional, lacked the quality of todays standards in acceptance of the LGBTQIA+ community, after she insulted my non-binary partner for choosing a side and sticking to it. I believe her name started with Add

Very nice and understanding gentleman behind the counter!

Don’t bother going here. My center stone was moving slightly and needed to be tightened. Every quote online repair is no more than 30 dollars for this service. This man quoted me 60 dollars. He did not seem friendly at all. I thanked him and found somewhere else because I knew something seemed off. I ended up going to MGB Jewelry Repair in Hope Mills the quote was 10 dollars there, and the man was very kind. I was in and out in about 2 minutes and he waived the fee. I will be going there from now on for any jewelry maintenance.

Above and beyond. Always!

Run far from this place. go to zales, reeds or Kay and get your jewelry done. I told them not to put gold plating on my fathers ring. these fools went and put sticky cheap gold plating and now my ring looks really stupid like if you pay for a fake ring in a kids candy machine. I took it over to reeds and the sales man was in shock .He said what the heck. I asked for polish never did. 75 is way to expensive for what I paid. save your self the trouble run go to reeds or zales. get class. dont take your good wedding ring and go here. there only going to mess it up. not to mention the guy I initially talked with had an extremely stink attitude I was like what is wrong with this guy. stupid they need to go to to jewelry school

I wish i never went here, they have awful attitude, as soon as I walked towards the kiok I said hi he looked up and just staring at me for a minute with the look that was just like, what do u want?,But he did not speak he just had that look so I proceeded to say Im here free pickup since he wasnt going to speak, this was the young bou with the ponytail, but like I said I went to pick up my 14kt necklace I was so excited I paid before having it handed to me, when I had it handed to me it was terrible. You can see the marks where they tried to attach it back it was awful and he broke it more because there were more marks then the the 2 attachments there were 4. When i complain he said I went to some other jeweler before which is a lie since this necklace never broke before, I was sosad. I paid $60 and I wanted at least half of it back because he said very clearly no refund. Then I come here online to leave a review and I see they have terrible reviews I shouldve checked before I went.

This place sucks as a repair store the worker attitude was awful, they charge to much for nothing, and they dont have the pieces you actually need. Dont go here you will be disappointed.

Very good..nice people..

Brought a ring in for a simple surface scratch polish and picked it up with no improvement and $26.75 less in my pocket.