I went here once and spoke with Mr. Thomas who was very kind and nice to talk to. I ended up realizing that this wasnt the type of service I needed, and when I called to cancel my follow up appointment the owner Dr. Kidd was very rude and short with me. She was explaining how Id needed to continue to see someone to get the a referral for what I was looking for, and I might have considered sticking with Mr. Thomas, but this owner was so rude that I decided to say bye bye and Ill start over somewhere else. This lady belongs nowhere near people seeking mental health help...shes a mental case all her own.

This business really needs someone new as the face of their company.When I showed up to my first (and only) appointment, I was greeted by an empty front desk and a sticky note That read “9am appt”. The office was empty. Now this was strike one, but definitely not something I would take time out to write a negative review for.If I’m being honest, I left my appointment in tears but only because of how frustrated I was that it was now proving to be so unproductive. The doctor that I saw was pleasant, but I knew I was not going to be back. Again, this review is not even for the doctor. But that was strike two.Since that appointment, I have received at least three phone calls from both the doctor and the invisible woman from that front desk. Apparently they keep leaving bogus notes for each other to call me to schedule an appointment. I can’t decide if they are just extremely unorganized or if they are just pretending that the other one left them some sort of note. Either way, each time I try and very nicely explain that I will not be scheduling yet. Today my conversation with that woman at the front desk was worthy of throwing the phone against the wall. She spoke to me like I was a child. Don’t let her nice squeaky little voice fool you, she is extremely rude and condescending. Had any third-party been listening in on that conversation, they would be just as appalled as I was. She cut me off any time I tried to answer her questions, and said things like “ We have to try and make sure that our patients aren’t going to go blow their heads off”. Now, I am not usually the type of person to argue or even stand up for myself for that matter. I was barely able to put together enough words to let her know how rude I thought she was. Being that this is a business that deals with sensitive individuals, I would imagine that there really should be a more appropriate face of the company.

If I could give 0 stars I would. You could not pay me to go here. The “red head receptionist” is the owner, Dr. Kidd. She treats her employees like dogs, I actually think dogs are treated better so there’s no comparison. Ask her about her turn over rate, how many therapist she’s has had in just the last year, how many have walked out due to her behavior towards them. The things that go on here are unimaginable. The few therapist that are left are amazing, but the owner is running her business pretty shady and needs to be investigated. All she cares about is money, if you cancel due to an emergency you better guarantee that she’s pushing the therapist to charge the $50 no show fee. She’s dishonest, picks and chooses, and favors clients. She should not be owning a place where people go for therapy. She honestly needs therapy herself because no human, especially someone with a doctorate, who owns and runs a behavioral health center should treat people the way she does.

This is the best clinic for children therapy I have ever been to. Its clean and the bathrooms are clean as well. I have never had any complaints about anything. Dr. Kidd is the best she is very respectful and takes very good care of her clinic. Once she gets to know you she remembers you and your child and makes you feel right at home. Dr. Richardson-King is my sons therapist and I wouldnt change her for the world she treats him like he is her own. He has shown so much improvement with the help that she gives me in order to make his life as well as his disabilities easier for him to cope with. Thanks so much to the both of you.

My boys and I have both gone to see Tammy King for years. She has been a wonderful therapist. I even struggled to get to my children to see her as their insurance was giving us problems. I kept getting the run around for 6 months. I went to her as I was already a patient and was very upset by this. At that moment, she quickly cleared it up and got my kids referrals in. She has been fantastic with my children and me. I have seen many therapist for years and honestly, Tammy King, has been the best. I have made great strides seeing her and it is cause of this woman. I honestly would recommend Tammy King to anyone who is in seek of therapy.

Stay away! My therapist Teresa is very nice! In showed Compassion but the owner is very rude and money hungry she’s pushy and rude! I recently just took a job out of town so my hours and their hours didn’t match up for me to continue sessions Teresa understood what was going on but the owner showed no compassion and didn’t know what was going on and became very rude and upset when I had to cancel an appointment due to an emergency with one of my kids I would have stayed and continue to work out therapy sessions with Teresa but being that I spoke with the owner and I couldn’t cuss her out like I wanted to to try and reschedule my appointment I chose to discharge early I definitely would not be doing a discharge session with them they can figure everything out on how to discharge me as a patient I am choosing to go! With a therapist with Duke where there’s compassion and understanding with my schedule I should have read the reviews on this place because everything that everyone is saying about the owner is true and being that I work in the medical field I can tell that it’s all about money that’s why the $50 co-pay is there I am hoping she loses the business and I am hoping that Teresa fines better opportunities with a new company because working under someone like that isn’t going to get that place far!! I should have read the reviews on this place because everything that everyone is saying about the owner is true and being that I work in the medical field I can tail that it’s all about money that’s why the $50 co-pay is there I am hoping she loses the business and I am hoping that Teresa finds better opportunities with a new company because working under someone like that isn’t going to get that place far

The experience my family and I have with this company is phenomenal. Mrs. Tammy King you are so great and I appreciate everything you do to getting my daughter the help that she needs you are wonderful. Dr. Kidd you are a happy person. Every time I come thru the front door I get a wonderful joyful greeting. You both made our experience wonderful and you made us feel very comfortable. I would recommend this service to anyone who is in need. Customer Service is excellent.

My boys have seen Tammy King for years. She has been a wonderful therapist. I feel she has gone above and beyond for my boys. I see her as a positive adult roll model. I will strongly recommend her to anyone.

My daughter and I have been going here for over a month. We have not had any problems and we love our therapist. Shes nice, listens and very helpful.

Pointless.. Dont waste your money.... Keep looking for better treatment.

Great Experience every time I take my foster child there.Dr. Kidd and her team helped my adult daughter years ago and its only natural to continue care for a child Im now providing care for. I love their approach and theyre always professional.

I really love this place and what it has done for my little boy. Tammy has been a blessing and my son loves being there with her. It was a struggle in the beginning. However, it was a part of the therapy in getting him to listen better. It has been a great blessing on our household.

Mrs. Tammy King treats my family with love and affection which is very special for us. She helped my daughter in many ways and my husband and I are grateful for it . My family and I enjoy every visit since Mrs. Tammy King always makes us feel like we are family. My family and I would recommend this place to anyone.I never had problems making my appointments and Dr. Kidd always receives us with love and a smile on her face.

Staff is very friendly. Sometimes I forget about my appointment times, but they call and remind you the day of about your appointment. I love that! My family loves this place!!! Highly recommended.

I have been a patient for Cape Fear Behavioral Health for 7 months and my therapist Ms.Sharon is a terrific person and she is helping me a lot since I started seeing her. I have just would like to appreciate the people that are helping me turn my life and have giving me a second chance. Thank you Ms. Sharon.

Do not go to this place at all. I spoke with a secretary about the reason for my visit but ultimately end up being swindled into getting charged even though I left the visit within the first 20 mins. Clearly they are desperate for money. Instead of being courteous to the fact that we was on two different pages she told me it doesnt matter what I say shes going to change me. As I was walking to my car I realized I needed some more information but I wasnt even able to make it back to the office without her meeting me half way to escort me out of the building as if I was some sort of threat. I feel like this was a racial profiling situation.

I have been seeing Ms. Tammy here for almost a year and a half, and she has been wonderful. She has worked with my schedule (not an easy feat) and has been an encouraging listener and counselor throughout. Her comments and questions are insightful and a great help in developing solutions and a plan of action.Several times, I have had to bring my children with me, and Ms. Tammy has been awesome with them. Even when dealing with a stubborn nine-year-old, she has a kind and respectful yet firm tone. I was amazed at how she was able to get my nine-year-old to open up and talk when so many other people have been unable to. My kids are always disappointed when I dont take them along with me to see Ms. Tammy.

Fantastic experience, excellent communication, timely responses, wonderful employees. Overall highly recommended professionals that I would continue services with.

The experience I have had at Cape Fear Behavioral Health has been wonderful. My sons counselor is awesome, Tammy Richardson-King. The solid relationship she has establish with my family through this teaumatic time has proved beneficial. I continue to enjoy as well as receive excellent service every time we meet.

Cape Fear Behavioral Health is a welcoming place. I have worked with Tammy Richardson-King in my youth as I turned my life around with her help. She is patient and non judgmental, overall she astounds me as I dont trust anyone, yet I trust her more than my own family. I have a very rocky road both behind and in front of me and I am thankful to have visited CFBHC, as I know she will be there cheering me on. I know I will be successful in anything my future holds with Tammy being by my side. DR. Kidd, the owner is also kind and easy to work with, when problems arise with scheduling. She is understanding and always greets me with a smile each time I walk through the door. She is a true Southern lady with elegance and grace. This is the first time in my life I feel hope and someone is on my side.

I enjoy my appointments and talking it out with Ms. Sharon. Receptionist is also friendly and make sure you’re good whenever you’re there.

Ive have had a great experience going here, my counselor is very understanding and helpful. Ms. Kidd is also always nice, welcoming, and courteous. I would recommend this place.

Dr. Kidd is amazing... Her vibe is always professional and pleasant! Mrs. Sharon rocks as well... Never have I came and felt unwelcomed!

This is an awesome place to help manage your problems. The staff is great. I forget appointments and they give you a call the day before and the day of to remind you of your appointment. My child has come along way since being seen at this place. He has found a way to organize his thoughts through Ronnie the way I could not have. I am going to continue to go to this place because the therapist are not pushy and they let you come into your own as time allows. I would recommend this place to anyone. They work with your schedule. Since their last appointments are atseven my child does not have to miss any school to be seen.

STAY AWAY! If I could give zero stars I would. The owner/receptionist is the worst person I have ever encountered in customer service - let alone mental health. We paid out of pocket to have appointments for my daughter with Dr. Sharon. While I cant form an opinion on Dr. Sharon (she seemed nice enough)....read the reviews on the owner. Its all true. I personally thought maybe everyone was just sensitive, complainers or I would have a different experience and ignore the owner. Its impossible. She is literally a mean and nasty person. Hangs up the phone, makes imaginary phone calls to you and leaves pretend messages. Im 40 years old with a MBA who just wanted help for her daughter....the issue isnt my lack of understanding or inability to listen to voicemails. Go to Haymount.

Not the worst place in the world, but definitely not the best place either. My sons appts was interrupt a few times for unrelated personal matters regarding the staff. I found the receptionist to be rude and unpleasant at time and showed no accountability for her mistakes.

If I can give this place zero stars I would. I do not necessarily have a problem with the therapist my child saw. My daughters therapist name is Mrs. TAMMY KING. She is really good at listening to our problems and helped our daughter with her issues tremendously. I did hate the owner/receptionist DR. ANGELA ELIZABETH KIDD. She is absolutely rude and unprofessional. I tried to discuss with her in a kind manner that I had a problem of how she talked to me or my husband. She stated in her own words that she and her staff can be rude if they want to if someone is being rude to them. She felt she is always right and everyone else is wrong. I was furious after she said that. My husband and I are very kind and respectful when we call and she has a disrespectful attitude, we have never shown her disrespect. The very fist time we called to reschedule an appointment because we had a flat tire 15 minutes prior to our appointment. We had NEVER missed an appointment prior to that and she rudely said she will still charge us a $50 fee! Most places will not charge a fee if its the first time missing an appointment! She is the only one that answers the phone and seems to be a control freak because she refuses to transfer my calls to my childs therapist to leave a message. She tries to get in my business and ask what I need to talk to her for. I do not feel comfortable telling her my business I just want to talk to the therapist and she would always want to know why or she would not transfer me. I can not stress enough to please not go there and support her practice. I have never written a negative review before and I decided to because of how bad this experience has been. I had to leave a good therapist because of the horrible person I had to deal with every time I called the office. I tried to put up with this lady but it is not worth it. I have also seen some other negative reviews that has similar complaints about this lady.

This place has been amazing and very versitile in accommodating to our family and being ableb to jandle personal and co parenting sessions. It has a wonderful atmosphere and also takes medicaid. They were also able to accomidate with my child being 3 when starting. I would highly recomend this place to anyone.

This place is an awful place to go. Please do not take your children or seek care at this clinic. Dr. kids who is the person at the front doesnt listen to you, she completely does whatever she wants to do. When you call this place you have to wait for them to call you back and if you miss it and call them back you have to keep trying to get them. They dont have a normal receptionist. This place is not organized and none of the therapists seem to know what they are doing.

I was referred to this place. They scheduled me 2 months out. Everytime i call there number NOONE answers. It goes to a general mailbix and NOONE RETURNS CALLS. Im trying to figure how this business is still open if They dont answer calls or contact you abput ypur appointment appointment. By all means if you can find a different clinic then you should. Very UNPROFESSIONAL

The owner of this establishment lied straight to my face. She was always so rude to me but when I decided to discharge my son because I moved, I went up there and told her I needed to discharge him, and she tells me I have to have an appointment in order to discharge him. She then tries to talk me into not discharging him and instead just coming once a month instead. I told her no and that I would go to the appointment to and discharge him. So we set up an appointment and I go and when I get there the first thing my therapist says (hes amazing btw) is he was told by her that I had said I had wanted to go but that I had moved and was just going to start coming once a month instead. So she lied to him. Then I tell him that isnt true and that I only came to discharge my son because I was told I needed an appointment to do that and he tells me flat out that I in fact did not need an appointment and he doesnt know why she would say that. So she wasted my time and gas and lied to me. the therapist I had was amazing!! But I will never take my son back to a place that is owned by a money hungry, lying, rude, and manipulative woman ever again!

I had a referral sent on Oct. 13th to become a new patient. I had not heard anything from them so I called to see when I could make an appointment. The receptionist was very rude to me and said they couldnt get me in until Jan. 1st. I asked if there was any way I could be seen before then? She said No, I said not until January 1st if you dont like it that is your problem not mine! Very rude! I will be looking for another doctors office!

My familys counselor is absolutely amazing! My kids have been able to connect with her so well and have had such a wonderful turn around. Tammy Richardson-King has helped in bringing out the absolute best in my children, especially my oldest son with his ADHD/ADD/OCD/ODD. The receptionist/owner, Dr. Kidd, is always very sweet and caring when we come up for our appointments and has always been very very helpful for our family as well. We are always greeted with smiling faces and helpfulness when we come here! I am so blessed that our family has found this service and even more blessed to have such a wonderful counselor to have helped my family get to where we need to be!

I am very thankful for Ms Sarah, she councils 2 of my grandkid .She is a blessing to my girls, they have improved drastically .My girls love her as well and they look forward to there visits each week. Thank you Ms Sarah 😊

ABSOLUTELY RUDE AND UNPROFESSIONAL!!! The receptionist is rude she should be fired!!! I havent met the staff or doctor but if this establishment is any like her I will tell EVERYONE TO AVOID GOING TO THIS PLACE!!! I asked to speak with the office manager or someone over her she gave me the run around and pretending to be other staff members... All the names she given me I asked for later all nobody works there by this name...WOW!!! SHE IS AWFUL...NEEDS TO FIND ANOTHER JOB...IF I WAS TO SPEAK TO THE OWNER I BET SHELL BE FIRED...As I read other reviews Im not the only one...this business will not last long as long as she is there...

Stay away!!!! The therapists here are amazing, they are great with children and are always full of compassion. Theyre basically nice people. Dr. Kidd on the other hand is horrible. She is down right verbally abusive to her staff and clients. My husband works for her and has been trapped for 7 momths. She verbally abuses him in a nearly daily basis, from critical comments to inappropriate comments, trying to push her way into getting confidential client information? Lying to his face about important issues, harassing him almost daily and complaining about him and his worth ethic and for not having more than 35 clients a week. She Is horrible!!!! When my husband has had to cancel clients for family matters she tries and forces them back to their original appointment time instead of rescheduling like he inteded. She also tries to add more clients to the over worked, over booked therapists. Then blames the therapists when the the clients cancel, go on vacation or spend the summer with family. What ever you do please go somewhere else, if not for your child then for the safety and well being of the therapists. The less money she makes the faster this verbally abusive Boss can go out of business.

I absolutely love Dr.Kidd and the staff at CFBHC but Ms.Sarah is my favorite she has helped me and my son in ways you cant imagine so I would recommend the clinic to anyone the staff greet you with a smile and their very kid friendly I love it...

Ms. Tammy is very professional and personable. The owner/receptionist sucks, and if it wasn’t for Ms. Tammy I would ask Tricare to send me somewhere else! You can never get inTouch with anyone thru the business phone, and if you miss a call from them your screwed! I’m only giving them a 3 star rating because of Ms.Tammy!!!

Just wanted to say that i absolutely LOVE Dr Kidd..I do most of my referring to CFBHC and my patients always tell me how great the staff is and how great their experience is.Keep up the great work!!!

This place is horrible. I have been to three appointments with my five year old and why the doctors might be alright. It is not alright for a doctor to tell you to restrain your child physically in time out. And the receptionist that answers the phone (or doesnt answer the phone at all) is horrible and rude. Very pushy to get you to make an appointment even after you tell her no a billion times. seems like all they care about is the money my insurance company will pay them and thats it. I am so done with this place.

My daughter who is 12years old and on June 2 suddenly became paralized from the waist down due to an very rare condition was referred to here to Tammy King. My daughter is going thu a life changing event and learning how to cope with life in a wheelchair along with self cathing and having to do a bowel regiment as she has no bowel and bladder control. I am a RN and her dad is retired military. She did see a wonderful counselor while we was in inpatient rehab but now needed one since we was back home.Her dad took her to her first appointment 11-2, after the initial intake. Yes my daughter would have not had a straw in her mouth or an earbud in her ear and no her phone was not on and yes she was answering her questions. My daughter is shy and is withdrawn with new people and will give the shortest answers possible. After 6 minutes of the start of the session my husband had not asked her to remove the said items so the therapist did. I dont have a problem with you asking her to remove the item I do have a problem from what my daughter and husband tells me was your tone of voice and not saying please. I always teach my kids respect and to say please and thank you. My daughter had also started her first period that day. My daughter said she started crying and my my husband said Tammy King said she did not put up with being melipluated.So I decided to call Tammy to get her side of the story. After her explanation of 6 minutes of my daughter having an ear bud in and a straw in her month and how disrecptful that was I tried talked to explain to her the right way and the wrong way to handle a patient as a health care provider. How her tone with my daughter could have been done in a more acceptable way. Yes my daughter had a straw in her mouth, yes my daughter had one earbud in one ear and no her phone was off and she was answering questions. You could have asked her nicely to remove them and she would have. She repeatedly said she disrespected me for 6 minutes. Yes she should not have done that but you could have asked nicely for her to take them out. Now if she asked nicely and the behavior was not corrected and you used that tone I would not had a problem with it. I then Asked her to explain the manipulative comment. She went on to explain my daughter was fake crying ( my daughter to my knowledge has never faked cried and is not a manipulative person as I would not tolerate it) I am very hard on my kids. She said I quote I told her crying dont effect me, you might manipulate your father but it will have no effect one me. You know my daughter for 6 min. how the hell can you assume that. I told her you are a stranger talking to teenager that has gone threw a traumatic event and your choice of word can make a difference. She argued she was not a stranger, she was someone she didnt know. Isnt that what a stranger is? This is the first time you had a meeting with her besides the 20 min intake appointment, to talk to her and you dont think you could handle it different and say please. She said no, I have to disagree with you on that one. I said you are suppose to be someone one who worked with them and gets a child to open up and you dont think you actions would cause her to shut down, Because of Your tone and actions she does not to want to go back to counseling. She insisted it was my job to make her go. I said oh I will make her go but I cannot make her open up thanks to you and that is when she hung up on me.We tired to talk to the owner and she did not want to hear it. In fact I did not get a good vibe from her when we went to her intake appointment. They are on the second floor and I could not find a elevator. So I went up and asked her words was why we dont need one I said you might not but my daughter does. She asked me if I informed them she need special assistance. I said no she said I should have informed them. I didnt know I would need to inform a health care facility who should already be in compliance with the ADA. Appently they use a conference room that belong with a business downstairs.

If I could give 0 I would. I tried to establish services for my 3 children, and after playing phone tag for 3 days, someone finally answered the phone. Once she answered the phone, she was rushing me to hurry up and tell her what I wanted! I told her she was rude, she hung up in my face. After calling back and asking for the owner or clinical director, I was placed on hold for 10 minutes. After the 10 minute wait, a lady jumped on the phone, said she Dr. Kidd. She sounded just like the lady who hung up on me. DR. KIDD did not apologize or anything, she was only concerned about what type of insurance my children had. WORD TO THE WISE: IF THIS IS THE TYPE OF TREATMENT YOU GET BEFORE YOU ESTABLISH A PATIENT-PROVISER RELATIONSHIP, IMAGINE HOW YOU WILL BE TREATED ONCE YOU BECOME A PATIENT! PROCEED WITH CAUTION WHEN DEALING WITH CAPE FEAR BEHAVIORAL HEALTH!

Ive been incredibly satisfied with my therapist Tammy theyre at Cape Fear Behavioral Health shes improved my life tenfold and she has made my life feel normal again special things about the Tammy and thank you all at Cape Fear Behavioral Health

Ive been bringing my daughter here for about a little over 1 year now. I like it because they can work around our schedule to make sure she can get the help she needs.

Miss Tammy has been more than amazing. She has gone above and beyond for us!!!

I found this therapy clinic with the help of my gynecologist, Dr. Gordon. I had tried on my own to find a reliable, affordable (with or without insurance), caring and convienent therapy clinic. I didnt have much success because of the type of therapy consoling that I needed until my OBGYN referred me to Cape Fear Behavorial Health Center.Dr. Kidd is very professional and understanding. She listens to your specific needs (LGBTQ, family, whatever it is youre there for) and finds you the perfect therapist to work with you.I am transgender so this was another reason I had trouble finding a therapist in the Raeford/Fayetteville area that would be willing to listen and help. So I am happy and thankful that Dr. Kidd assigned me to Tammy King.Tammy King is highly professional, very reliable and non-judgmental (as well as every other person inside the clinic). Shes helped me out a lot and still goes out of her way to help (detailed questions that make me think of answers or find answers to the questions I would never think to ask myself).So overall I am very grateful for this clinic and their very respectful attitude towards all cliential needs.

Dont recommend this place at all! Very unprofessional! Never have I been some where as a new patient and have to wait in a waiting room for 45 mins before I could even check in or start to fill out paper work for my five year old . Not to mention to wait another 30 mins after my appointment time to be seen . Our first and last appointment! Our therapist Chris, seemed heavily medicated while talking to me honestly couldnt take him serious. My son has AdHD and I do not want him on any kinds of medication (my choice) so we were trying a behavioral specialist. But during our visit with Chris he seemed sluggish, slurred words and just odd. Instead of talking and trying to get to my know my son he said maybe all of three words to him. Continued with our appointment... Well our next appointment I had to work late couldnt get off and couldnt rescheduled.. Their office Chris to be exact called my phone over 6 times back to back with a voicemail every time . So unprofessional. It has been two weeks since Ive called their made another appointment or wished to speak to them and they still continue to call me everyday for like an hour stright back to back. This place is a nutt case of jokes !

The doctor I spoke with is rude. You are doing mental health and you should not treat patients as you do. It is sad that you have a license to help patients. Sad excuse for a place. Would not RECOMMEND!

I think the owner who is a doctor there is rude and pushy. If you call to cancel ir reschedule an appointment she will push and be very persistent to have you keep the appointment no matter what else you have going on that needs to be taken care of. We have other children that have appointments too and they act like they dont care unless you make it to their appointment only. I would not recommend this business.