Universal Mania ROCKS!They have rigged my boat for several seasons now, and they always give great deals and prompt courteous service before AND after the sale.I will continue to get items from them again & again...A MEGA 12 at the dash is icing on the cake... : )Robert ~sfw1960

I purchased a shallow water anchor and found the price amazing. I fish and hunt often and the items do attract my interest although have not seen the same prices on items like that Talon anchor. I also had to return some accessories and it was so easy to work with your staff.Happy CustomerBill Caldera

Every time i shop here the prices are VERY competitive on most items, often the low price.every time i have purchased an item here, it has shipped quickly and been packaged with care.i purchased a Leupold scope on 2 separate occasions and these guys had the best price and packed and shipped very well!

Where is my order 385553....been sending emails and calling for over a week...i just someone to answer and give me my money back. If someone doesnt reply too me by tomorrow i am going to report you fo theft and fraud...or at least answer your dang phone...worse experience i have ever had in a modern company....cant get a reply or person on the phone....

Helpful service in purchasing a set of Nikon 7548 binoculars. Initially out of stock, I was offered a more expensive pair at the same price. I elected to wait and received them quickly once they were in stock. Very prompt communication with the staff. Very aggressive pricing with good service.

I was lucky enough to work directly with the owner on my $500+ purchase. I have never received such personalized and exceptional service with a sporting goods purchase in over 30 years. If you have any intentions of buying quality gear in the near future, you owe it to yourself to get in touch with Kurt Krol and experience what true customer service is all about. Thanks Kurt...You are truly a cut above the rest.

My purchase was almost $2k and a GREAT deal! The shipment came on time but with wrong parts from the manufacturer. This is the true test for a company.Universal Mania stepped up, issued a return authorization and had the complete and correct shipment in my hands in short order so my trip (by sail) to the installer was uninteruped. Thanks UM!

UM had the best price on the internet by more than $200! I was preparing for poor service or a damaged or refurbished product. However, I was pleasantly surprised when I received prompt shipping, good communications, and a brand new product in perfect packaging! I will certainly shop here again.

Took my money next business day after on-line order, No email confirmation, No Tracking provided, they do Not answer phone or return messages, now 9 days after order I have nothing and they have my $.Worst customer service experience EVER!UPDATE: The package did arrive 12 Days after order placement and ironically an e-mail with the tracking number a day after delivery. Items were original and meet my requirements.Lesson: Search google for reviews and carefully read them. The Star counter at Universal Mania misrepresents the Hugh number of negative reviews I found on google.

Ive made several different orders from yall.And Ive always been impressed.Excellent price points and snappy service.

I would *never* do business with this company again. The company is advanced enough to send a confirmation email and a thank you for your order email from its head but then decides to answer no phone calls multiple times and send products weeks past?! If time is more important to you than this kind of service, avoid.

Best place to buy rifle scopes. Their staff is always friendly and helpful. Shipping is free and prices are good.

Received my deeply discounted item at a reasonable time with free shipping. I would like them to send tracking info sooner than later. Will order from them again. Thanks Universal Mania.

BUYER BEWARE!! Do not order from this site if you actually want to receive your item.NO response to emails... they do not answer when you call. They have no problem charging our credit card though. Most companies do not charge until the item has shipped. Apparently the Google reviews are fake. Had I known what a scam UM is I wouldnt have ordered from them.

Same experience as others in the past few weeks. No email responses. No return phone calls. No update on the phone answering tree stating the offices are closed, on vacation, gone out of business - NOTHING!!!Using the dial by name directory I left a message for EVERY SINGLE PERSON IN THE COMPANY regarding my concerns - NOT A SINGLE RESPONSE - no call, no email, no apology. HOW CAN A BUSINESS HAVE SUCH HORRIBLE CUSTOMER SERVICE AND STAY IN BUSINESS IN THE DIGITAL AGE.Due to the lack of response I have had to dispute the $144 worth of charges with my bank for an item I ordered but was never shipped. I will update this review once the dispute is complete.

Look at the BBB report, I had a very good shopping experience in May of 2016. Things might have changed since then.On May 3, 2017 the Kurt Michael Krol, President of Universal Mania, Inc, was sentenced to 72 months imprisonment, followed by 3 years of supervised release. Mr. Krol was charged with trafficking in counterfeit goods.

They are lucky they even get one star. They dont deserve any stars. Worst customer service. I order a light and got the 3-5 day shipping. It took these guys 2 full days to process my order and by then it was past their 3-5 day shipping so I had to wait over the weekend and the package didnt show up until Wednesday. These guys are absolutely horrible. Do not waste your time ordering from these clowns.

I was able to find a trolling motor the length that I needed at a very good price. This was the only place I can find a trolling motor with the shaft length that I needed without special ordering, and the price was better than anywhere else I found.

Great company! Fantastic prices! Lightning fast shipping! 5 Star *****

Placed an order and received their email that it had shipped. Waited a few days and went to track it but no tracking info was available. I emailed them and they said they had done an inquiry with the carrier and would send more info shortly, which they never did. I left a voice mail with the person that sent the email and got no response/call back. I finally sent another email and they finally responded saying they had refunded my order. They blamed it on UPS and said they didnt have any more in stock, which I dont exactly believe. No sorry for your trouble or anything. So 10 business days later and no better off than I was before. If I had ordered from someone else I would have had the item by now. I would avoid these guys.

By far the worst company I have ever done business with. Ordered a buttstock almost 4 weeks ago and was told it would be by Christmas and it isnt. But the worst part is after numerous emails and phone calls I can not any response from these people. Pretty sure they are a scam company. STAY AWAY FROM THEM. DO NOT SEND THEM YOUR MONEY.

I was looking to purchase a sonar unit, and I contacted James Metz the sales manager through a forum asking him some questions about the differences in units. I am also from a Winnipeg, Manitoba, Canada - a long way from North Carolina. I cant possibly think James would have thought this was a high quality lead, but he helped me out very nicely answered my questions, and was just generally a grade A dude.Shipped quickly and I got my Humminbird 999 SI a short few days later. Great buying experience all around.

Great place to deal with, very reasonable prices and fast shipping..what else could you ask for online shopping

Wish I could give zero stars. Ordered a quad rail and was charged accordingly. Website said free shipping to the continental United States and as I live in N.C. (Same state as the store), I was still charged shipping. Tried to contact the company via phone and email in regards to the shipping and never got anyone to answer or a email response. Waitied a week and my order never shipped when it was supposed to have already been shipped. Went through my bank to file a dispute and after researching and finding out the former CEO was sent to prison, I filed a complaint with BBB and FTC. THEN FINALLY after they received my BBB complaint the refunded me full cost. Shady businessALSO when I went to their website to search for my order it said the order was unable to be found. SHADY

They used to be better with communications, but recently they have been dropping the ball. They do tend to have competitive advertised prices, but if there is a problem with delivery, or the wrong item is sent, good luck getting your $ back. Use PayPal with them if you have to try, so that you can use PPs resolution center when and if things go sour. Buyer beware.

Excellent product. Great service and i received my product very fast..

Do they doctor their Google ratings? Every other rating system has them at 1 star. These people have not so much as gotten around to ship my items since I placed my order over a week ago. My purchase was small, but many complaints from other folks online for more substantial purchases.

Are you ready to play the odds? Looks like some people win and some lose with these guys. I ordered a Promariner converter for an upcoming camping trip. They charged my card the same day but the item arrived almost two weeks later. My trip had come and gone by then. I thought I would install it later but changed my mind. When I contacted them for a return they told me I was outside of the return window (by a couple of days). Talk about a double standard! Now Im stuck with an item I do not need. Anyone want to buy a converter new in box?

DO NOT BUY ANYTHING!! This company will not answer any phone calls. I received an E-mail from the CEO and when I questioned him about where my order was he shrugged it off like its being reviewed. Im currently having to deal with my credit card company to get my money back.

AVOID LIKE THE PLAUGE. I would give 0 stars if I could. I placed an order over 1 month ago, the product was in stock. I have not received a shipment notification, replies to my emails to their customer service address, nor have my multiple phone calls to their service line gotten answered. As far as Im concerned, this isnt even a real company.I have thankfully gotten my money back through a PayPal dispute. I would recommend NOT using these guys, regardless of the deal you see. You might not be as lucky as I was with PayPal getting my money back.

Horrible customer service now. They instantly billed my debit card for $262.48 for an order and have not shipped my items. They also do not respond to any form of communication. It appears they are on the way out of business. Buyers beware!!! Look at all of their online reviews and youll see the writing on the wall.

Fast shipping and item as described -will buy again!

Purchased Crimson Trace Laserguard green for a Glock 43 with a Bladetech holster. 3/30/17. Great price,lower than competition and great service.

Best price by far on my Motorguide Xi5 trolling motor. Quick shipping.

First time purchasing from this company, but they had the lowest price and everything was great. I will keep them in my bookmarks and look forward to using them again..

Garbage company. Total rip off. Been a month since I placed my order. Still havent received it and still cant get a response or someone to answer their phone. Nothing but thieves.

I ordered an item then next morning after I read reviews emailed them and called to cancel after I read the bad reviews. When you call you select the department then the recoding says, an associate will be right with you then after a few minutes, it hangs up. This happened 9-10 times the first day, one option on returns you can leave a VM. I have sent at least 15-20 emails asking to just contact me. After the first day I no longer get any replies at all, guess they blocked them...I would take the product if I could just simply get ahold of someone via email or phone.Another 7 days and nothing. I could have gotten it from China by now or Amazon Prime 6 days ago.DONT EXPECT A REPLYTHE EMAILS ARE AUTOMATED AS WELL, DONT EXPECT A REPLY5-7 days shipping, DONT EXPECT A PRODUCTTRYING TO GET A REFUND, YOU WILL HAVE TO WORK WITH YOUR CREDIT CARD COMPANY AND THAT CAN TAKE WEEKSDO NOT DEAL WITH THIS COMPANY, YOU WILL BE SORRY,BUT I THOUGHT, it will be different with me a stupid mistake and now its getting close to Christmas and I am out $ 550, dont have the product, dont have the money to use for something else for a gift.Dont believe their Google reviews, those are fakes

Ordered my Minn Kota MKA-47 Monday and its here Thursday. Fast shipping great price. I received a thank you email and detailed shipping info. Only negitive is box was tore open but my item was fine. Im sure it was UPS fault not theirs. I am NOT a UPS fan at all. U.M. so far so good. I will most likely order from them again.

This place SUCKS!!!! Took my $1400 for a windlass and 250 of anchor rope. When I ordered it it was showing both in stock !! You cant talk to anyone! I am in the process of stopping payment on my credit card

Always great prices and terrific customer service.

I wish I could give negative 5 stars. Please please read the reviews before purchasing anything from this company. today is Sept 19, we ordered a product back in July, we received the product July 27th and noticed that the incorrect item was ordered, I called the next day July 28th and spoke with Alexus she was very helpful that day and a couple days afterwards. She told me that someone would be in touch with me to give me an RA number. I waited a week and had no response, so I emailed Alexus back to see if there was a hold up on the returns department getting to me. A week later there was no reaponse from the email I sent, so I sent an email to their support email. Both my husband and I got phone calls and emails that day with the RA # and return instructions. At this point it is now the end of August. I was told to ship it back and when the tracking showed delivered to call her and we would get the correct product ordered. My tracking showed delivered on Sept 11, so I called and left her a voicemail, with no response YET AGAIN, I sent another email to the support asking to speak with a manger, I sent this email on Sept 15th. I gave them a few days to respond and never got one. Today I figured what the heck, Ill call the sales line, I bet someone answers that, low and behold Alexus answered the phone, she didnt sound too happy to hear that it was me. I got most of my refund back, or at least got an email that says a refund is in the process. Do not order from this company. Worst customer service I have ever had to deal with. Also read their other reviews, they pretty much all say the same thing.

Slightly worried ordering from unknown sender, but their prices were too alluring. Ordered my Minn Kota power drive with ipilot over the weekend (order processed on Monday) and the motor just showed up at my door today (Thursday) fully intact and in good shape. Very happy with experience, but if I were to find any fault it would be in packaging; would like to see extra protection than Minn Kotas standard box--no foam, padding or anything, just the cardboard protection and box. But like I said, mine did arrive with no issues whatsoever and I absolutely would/will order from them again--assuming they dont raise their prices;).

I purchased an item from Universal Mania for a job over a week ago. I needed the part before the job could start and based on the information on the website and phone calls I decided to purchase from them. Unfortunately this was a bad idea. I waited over the weekend to get a tracking number and none arrived in my inbox. I gave James the supervisor a call and he told me that it had shipped yesterday and was waiting to get an update about the tracking number. I was a little upset that it had not shipped sooner but it was still going to arrive on time. I got a call back from him and he said it was now under back order status with no idea on a time it would be back in stock. I asked for any other similar products but James was not helpful about the situation at all. I hope they refund the money I paid for it but based on the experience I have had so far I may have to call the credit card company.

I thought the quality was great and the service was spot on!

Excellent pricing and FAST s/h!

Never attribute to malice that which is adequately explained by stupidity. Maybe they just suck. Hard. But the way they show positive reviews on their site, even those aggregated from sites that clearly have an average of 0-1 stars, really makes me think these folks are out to scam people.My item was listed in stock (14 remaining) when I purchased then I was notified it was out of stock (6 remaining) and unable to ship. They would not give me an ETA (I figure it would have been past the charge-back window) so I asked to cancel. From there, silence. The only communications I received was a thank you email asking me to rate them, before anything happened, and another communication saying the item was out of stock with not ETA on shipping. I followed up half a dozen times over two weeks then ended up doing a charge back like almost everyone else here. If you decide to roll the dice on Universal Mania, make sure you do so with a credit card.

Ive always ordered my XS Big Dot pistol sights from Universal Mania because their prices cant be beat and their customer service is excellent. I will continue to order from them for future needs.

Great prices on equally great products. I am a repeat customer!

Stay Away. Placed order online then nothing no communication at all, wont answer phone or email and they never shipped items. Currently dealing with credit card company to get money back. THESE PEOPLE ARE THIEVES

Great price, speedy shipping.A 5 star experience

Cheapest price, fast shipping, good service

Good prices, fast shipping, product as described. I would buy from them again.

Total scam operation. Look them up on BBB. After they take your money youll never hear from them again. Luckily PayPal has a system to help consumers who get screwed by swindlers like this site.

I got it quick and at a great price.

Great competitive pricing! Quick shipping....

Great pricing, fast shipping, and product arrived as advertised.

I ordered a new knife. They charged my credit card on 9/25/17. As of 10/11/17, no shipping, no item, and they will not answer the phone or emails. DO NOT ORDER FROM THEM! I filed a dispute with my CC and filed a complaint with the BBB.

Cannot get anyone on the phone, no email response, and no product. Starting to see a pattern here. Could use advice on how to get answers short of knocking on their door.

Best prices on the internet and shipping is extremely fast!

Great price on a name brand product

Shopped around for crimson trace laser saved $150.00. Glad I stumbled upon this web site.

Great price and great product!

Good products at the right price

Fair price fast shipping

Good and fast shipping.

Good prices, fast delivery!

Sceptical at first due to low price but transaction couldnt have been better.

Let me tell you this if you need to get in touch with them about Sales, shipping, or returns you’ll never get in contact with them with the phone number they provide 👎🏽👎🏽

Highly recommended!

No Customer Service. I placed an order with the company a month ago. I havent received the product or response from the company after several emails. And my calls to the company went unanswered.

Great deals

Very Good

Excellent company

5 stars!!!! I will buy again!!!