Brighter Image Carpet Care was fantastic from start to finish. I filled out my info and needs on their webpage and had the sweet and professional Rachel call me back in under 3 hours that day. She gave me a price range which was affordable at the low and high range. I told her we were hoping to close by a certain day on our house, and if we didn’t, could I reschedule. She said yes, and I appreciate their business’s flexibility with that!AJ came to the house, right on time. Went over pricing again before starting and did not try to up-sale or anything. He was funny, polite, professional, efficient, and just did an overall wonderful job. He was able to also give us an insight as to about how old our carpet was which was SO helpful, because I was so close to just wanting to replace all the carpet in the next year (turns out it was only 3-5 years old!). Our carpets now look immaculate and beautiful!I also really like how BICC is veteran owned and operated, as we are an Army family, and it makes you feel just even more grateful to have someone with such valor, respect, and selflessness helping you with anything in the place you call home. If you are looking for an EXCELLENT carpet cleaning place, look no further than Brighter Image Carpet Care
Service was rendered exactly how I was told it would be. A.J. was super respectful and safe, given that we are in this pandemic and pollen season. Carpet looks new like more than expected and we love the smell!! I recommend Brighter Image Carpet Care because they are punctual, professional, fast, and affordable. David L
Hands down on of the most professional carpet care companies out there. I am selling a home in the Fayettville Area and this team made the carpets look amazing. They were very quick in responding to my questions and worked me into the cleaning schedule to get my home ready to list. I highly recommend this company!
They came through for me and helped me out when I was in a huge bind. Money was tight, husband is deployed, and I was being forced to move out by my landlord because he wanted to sell the house. With moving, having to prepare my old house to turn the keys in, and trying to juggle a job and a 5 year old; they helped keep me somewhat sane by offering their services at a huge discounted price. AJ showed up on time and did an awesome job. He was very professional and polite. I cant thank them enough for all their help!!!!
AJ did an amazing job on our master bedroom carpet! Our carpet looks brand new and he even removed several stains. I highly recommend this company! Excellent customer service!
Fantastic! The owners AJ and Rachel are very professional and customer service oriented. Would highly recommend this family owned business. Thanks again. My carpets look wonderful!
We needed a move-out cleaning last minute and was very pleased with the whole experience. Great follow-up via telephone to confirm our appointment and they were flexible with scheduling. The work was top notch and our carpets came out much better than expected. Highly recommend.
Unable to help me in my time of need.
Outstanding service, takes the the time to explain the process and answer any and all questions.
Nothing but good things to say about AJ from Brighter Image.I recently moved into a rental property and the carpets were absolutely grimy, dirty, packed with hair and dust. AJ worked an absolute miracle and got my carpets looking almost brand new. He even managed to take the paint stain out of the master bedroom carpet and cleared up stains in the two smaller bedrooms.Throughout the whole process he kept me apprised of what he was doing, and why he was doing it. As a plus, he showed me the products used and I am glad to say that they are pet safe and non toxic.The two images I am attaching show the filth that AJ was able to take out of my carpet.Hats off to him, and Brighter Image. 100% recommended.
Hi! I also just posted a review on Yelp because I had a phenomenal experience with Brighter Image yesterday! I needed a move out carpet clean and I saw some positive reviews online. I gave them a call and their receptionist answered promptly and was extremely helpful, thorough with explanation regarding price and expectations, and was SO kind over the phone! She was a sweetheart! The gentlemen who came to my home for the clean were so respectful. Their work was great and the carpets look brand new. Thank you Brighter Image🤩
I can not say enough good things about Brighter Image Carpet Care! First off, they had really great availability we are selling our house and needed the carpets cleaned ASAP, they were able to accommodate an appointment 2 days after I called. They kept me super up to date on when they would arrive and when they got here they were very thorough and walked me though what they were working on! The carpets looked and smelled amazing when they were done! Everyone was so sweet you can tell they really value their customers!
Non-Cliché! AMAZING! HONESTLY THE BEST!! This is the after work picture. I am trying to make this review as non-cliché as possible. My 3 year old daughter and my 7 month old puppy (shepherd) between poop stains, juice, pee, milk, raw eggs cracked open, dog food, cereal (literally all of these over couple of months!), Larry the owner of Brighter Image (and a veteran and a really great person) came in and beautified and renewed my carpets today (Feb 2, 2017)! Him and his son did an amazing job! I will be calling them again in a couple of months for fresh cleaning! Thank you so much for the great job! Im extremely OCD about smells and my home being just presentable, thank you!!!! Great work, hard work and amazing outcome and WELL worth the little charged! The work definitely outweighed the cost!!!Tricia S.
VERY professional service. Yes, they may have been a bit more expensive than other companies my husband and I have used in the past but after using their service I completely understand why. The most thoroughy cleaning we have ever had. We have been stationed in several states and have never had a company clean our carpets with such detail. Highly recommend and will be our go to company while at Bragg. Thanks again Brighter Image Carpet Care for doing such a wonderful job cleaning our carpets!
Family/veteran owned business that is super friendly and very professional. Highly recommend. Goes above and beyond with services and knowledge they provide. Thank you so much.
We are so happy that we chose Brighter Image to clean the carpet at Moms house. The results were beyond what I expected. The guys were very professional and polite. They were able to get some spots out that I didnt think would ever come out. Thank you so much. I will definitely recommend you to everyone I know and give you a call when I am in need of my carpet to be cleaned.
If I could give 10 stars out of 5, I would! I dont think I have ever been more happy I went with a certain company. Brighter Image Carpet Care hands down has some of the best customer service I have ever experienced, and the end result of their cleaning is phenomenal. They are a local business that truly cares about their work, and ensuring their customers are informed and happy every step of the way! Use this company, you wont be disappointed!
The appointment was very easy to schedule. the receptionist and the two guys that came out to clean the carpet were very polite and very professional. as soon as the carpet cleaners came into my house the first thing they did was lay fabric on the floor to protect my floors. in addition to protecting the floor they put a screen up in front of my door to keep flies out while they are going in and out. I have added a picture of it. We have lived in our home for 14 years and have never had a carpet cleaning company be that proud of their work. Of course most importantly the results of my carpets is a lot better than I thought it would have been. They did a fantastic job and I would highly recommend them.
This is my first-step review for Brighter Image Carpet Care. The first step to hiring a company to do anything in the home is to give them a call and gather information. The customer service skills and professionalism shown during this step is quite important since that first call will let the consumer know what to expect in their service.When calling Brighter Image, the phone call was pleasant and professional. Jenny was patient and respectful as we exchanged information, and offered real feedback that addressed all of my concerns. She offered professional advice when I mentioned to her that we plan to paint the walls soon (pro tip: paint before cleaning the carpets), and gave me great expectation management for time, treatments, and after care.Their quote is fair for both of us: they need to stay in business and put food on their tables, and I have many projects that require attention from my bank account. NOTE: my use of the word fair is not to be confused with a sub-excellent rating... instead, the use of the word is to reflect that both parties have equal benefit in the transaction.I will update this review to reflect the cleaning after they finish the job.
This small family-owned business is just amazing. They are very courteous and professional. With our small children and large dogs, we make plenty of messes. They have always been able to come out and make our carpet look like new again. They also educated us on how to spot clean our stainmaster carpet which has been very helpful over the years. We are repeat customers of theirs and will be loyal customers always.
Great customer service.I requested a quote from Brighter Image and was responded to within an hour. They were happy to answer all of my questions and provided me with different services they provided. After reviewing their services, I stated that I only needed my carpets cleaned even though they offered pet cleaning. Their team did not push any unwanted service. We scheduled a date and time and when the day came, they were on time. The team moved what I didnt and got right to work. They placed covers on the floor and bumpers on corners to ensure that the hoses didnt make any marks. They cleaned four rooms and a hallway in two hours. When they were done, they provided me with some helpful post-cleaning tips and answered my questions. The gentlemen were polite and professionally dressed.Thanks Brighter Image. Keep up the great work.
Our carpets are white and in bad need of a cleaning. I was over the moon with joy at the results of Brighter Image. I HIGHLY recommend this company. They were very professional and took great care to protect my hardwoods during the process. Their prices are VERY reasonable as well!!!!
Truly a next level carpet cleaning Experience well beyond anything I have ever encountered. And I have tried quite a few over the past 33 years as a homeowner. From the time they enter your home with a climate preserving door interface (put in place to preserve your indoor climate as well as keep the bugs out) until the time they leave; their whole operation was seriously geared to obtaining optimal, maximal carpet cleaning results. And they did just that...costing the same or less than the usual mediocre services. My carpets look absolutely phenomenal (the original house carpets @ 26 years old). Brighter Image Carpet Care is hands down the best carpet cleaning service that I have ever I used. I highly recommend them!
Answered the phone right away. Pleasant lady and chat. Described services, info, and prices great. Worked with schedule and what I needed. Crew showed up exactly on time and she even let us know they were almost there. The carpets look great, even the old ones. They were very courteous and clean in the house as well as time efficient. Will definitely use them again!!!
Absolutely the best around! 100% satisfied. In an effort to save money while selling my home I hired Brighter Image Carpet Care to clean what I thought was a lost cause. I was sure Id have to replace the carpet Ive had in my home almost 7 years. The owner came out on a Saturday morning and was extremely honest and professional about what could be done. He worked after business hours and managed to get every food, pet, water, and misc stain out you can imagine. To my surprise he managed to get every single one perfectly. The carpet looks brand new again and Im more confident than ever to be able to sell at the price Im asking. Thanks again for your hard work and professionalism! I wouldnt recommend any one else for the job.
Loved the time they took on my home. The carpets look so much better. I no longer fear laying down on the floor in my rental property. And veteran owned!
BEST CARPET CLEANING COMPANY IN FAYETTEVILLE! This family owned business is great. The 2 gentleman that came to my home were clean, nice and professional. They took the time to put down floor protection in order to not scratch my floors, they also put these guards on the corner of my walls to make sure they didnt scuff them up. They day of my appointment it was around 100 degrees outside and they had this neat door contraption they put up to keep my door from being wide open. I have had my carpets cleaned several times in the past but never like this. I have never had a company come in and take the time that they did to clean my carpets. I have 3 bedrooms, staircase and living room. Most of the companies I have hired in the past would be finished in about an hour. I assumed that was about average. Brighter Image was in my home for 2 1/2 hours. I knew the service was going to be good as soon as they brought out vacuums. I have never had anyone vacuum my carpets before the carpets were actually cleaned. Very impressed. I can also say that I know much more about my carpets after hiring Brighter Image. I was told what type of carpet I have and how to maintain it along with what products I should stay away from. Very happy with the service that was provided. - Mark J.
First time using this company but certainly will not be the last. AJ from Brighter Image did such a wonderful job on all of our carpets in our bedrooms! He was very professional and took his time to make sure it was done right. I would highly recommend AJ and Brighter Image. Thank you again!
My wife and I have always had our carpets cleaned once or twice per year. Were a military family so we have seen several carpet cleaning companies over the years. Brighter Image Carpet Care are true PROFESSIONALS. I was shocked when they spent 45 minutes thoroughly vacuuming my carpets before they even started cleaning! We have never had any other company vacuum before cleaning. AJ is very knowledgeable and gave us a ton of tips on how to maintain our carpets. We just purchased a home here in Fayetteville and the carpets are only a few years old so the information he gave us was incredibly helpful. My wife and I will be loyal customers while I am here at Fort Bragg! Thanks again for doing such a great job and treating our home with the utmost care.
We have used this company twice and in two different locations. Both times we have had a great experience! The customer service is fantastic as they explain their services and answer your questions. The workers are polite, on time, and trustworthy. My carpets looked amazing and I was so pleased with the results both times. I would highly recommend this company to anyone needing their carpets cleaned.
Brighter Image went above and beyond in every way possible when taking care of our carpets. They work for a great price, do an incredible job of cleaning out difficult spots and stains, and their customer service is too good to be true. In addition to doing an excellent job with our carpet, they cleaned our almost four-year-old sectional (that our dogs love to sleep on and our daughter loves to spill things on) and it looks brand new! I highly recommend them to all my friends and family. Well never use anyone else!
Ive been a customer of Brighter Image for years now, they never let me down. Efficient, friendly and polite, they arrive when they tell you they will and take the time to do a thorough job. I have dogs and cats and their pet care is perfect, from taking care that my pets are safe and secure during the time theyre in my home to making sure the pet odors are taken care of also. Love this company!
I love the way they cleaned my carpet
These guys were freeking great!! I have light carpet and had a couple pet things.. they got it up with ease looks brand new!! Very professional, they had guards for my wall corners, they even had a temp door for the front that kept the bugs out while their hoses were in . Pretty cool. Thanks guys!
Great experience overall...working with Larry (owner) provided us peace of mind during our move-out which really was very welcoming. We love our home and found it difficult to trust anyone with the cleaning while we were PCSing. Their work was guaranteed 100%, the initial quote was very easy and customizing the task was a breeze.I highly recommend anyone looking for the whole package to consider Brighter Image.
This company was highly professional, honest and very efficient. I would recommend them to anyone looking for a floor cleaning company. I will most definitely be using them for all of my future needs.
I have used Brighter Image Carpet Care multiple times during my rotation here in Fayetteville. After the first time, I knew I would never have to call anyone else. This family owned business is living proof that “the way customer service used to be” still exists. Don’t even bother with looking up another place, all these 5 star reviews should speak for themselves. Thanks for taking care of me, I wish your family all the best! #84
I had the best experience with brighter image! Friendly, responsive, thorough, and a great deal!
This is the second time that my company has used Brighter Image... and we were not disappointed. We have tried several other carpet cleaners in Fayetteville, but they were overpriced, unreliable and couldnt get the job done. This was a last minute call, as we were expecting visitors in a few days. Not only did they agree to take on the job, but they came in on a Sunday to do it. The team at Brighter Image are knowledgeable, professional, timely, and more than competitive on pricing. They do a fantastic job... we wouldnt trust our carpet cleaning to anyone else and highly recommend them for any large commercial space.
Great staff. I couldnt ask for better services. They were all friendly and the cleaning was fast and immaculate. I would definitely recommend Brighter Image Carpet Care to anyone that is seeking great carpet cleaning services. Keep up the great work and thank you all again.
Showed up on time with two experienced workers. They were careful to wear foot protection to avoid leaving any dirt while cleaning. Got rid of years worth of old stains from dirt and pets on an old carpet. Looks phenomenal!Will definitely recommend them to friends who need carpet cleaning.
I love light colored furniture.... unfortunately, it doesnt go so well when you have a husky who LOVES to jump all over it. Less than a year after we purchased it, it started looking dirty and no matter how much I scrubbed it there were still some stains that wouldnt budge. Eventually I gave up and called Brighter Image. The entire experience was better than I expected and the furniture looks almost as good as it did when we bought it! I will definitely use them going forward!
These guys are great. On time and on price. Even got the old dog smells out. Prices are fair and recommendations for extra services were well in need. These guys are pros. Will def let all my friends know bout them. 10 stars of able....
They literally just left me not even 10 minutes ago! Im a loyal and returning customer because they do FANTASTIC work! Ive been around for awhile and have gotten my carpet cleaned, quite a few times over the years, and Brighter Image is by far, the very best Ive ever encountered!
AJ and Larry did a more than amazing job with our carpets! They were quick, reliable and timely with their service and most of all very friendly. Even when I called to set up an appointment their office staff were awesome ! Highly recommend Brighter Image!
Best carpet cleaning experience ever! Personable, professional and caring. Made the old carpet look new. Highly recommend.
The cleaners just left our house and did an amazing job. From the time I called to set up the appointment until they left the customer service was awesome. They went above and beyond in cleaning our carpets. I would recommend this company to anyone! I cant say enough about how wonderful of a job they did!
Recently put my house on the market. My carpets needed to be professionally cleaned. Hired Brighter Image Carpet Care based on the reviews. This company did a great job on my carpets. 5 Stars!
The carpet in the house I just moved into looked like it hadn’t been cleaned in years. Thanks to AJ and his team it looks like new. Thank you !!!!!!!
Brighter Image cleaned our home at the end of our lease and did an excellent job. They did a full clean of the house, professional carpet cleaning, and sprayed for bugs for a reasonable price. The best part is that if the property management company was not satisfied with the cleanliness of the home Brighter Image would fix all problems for free. Great company to deal with and gave a military discount.
Brighter Image is hands down the best carpet cleaning service I have ever used. They are professional and follow through on any guarantees they make. I will ensure they are the first carpet cleaning service that I call when it come to cleaning my units in the Fayetteville area. I can guarantee you will not be disappointed when you use their services!
These guys rock! Best carpet cleaning service I’ve ever used. My husband and I just purchased a home in Fayetteville, NC and wanted the carpets cleaned before moving in. They did a wonderful job and the carpets smell amazing. Highly recommend this carpet cleaning company!
Excellent customer service! The guys did a phenomenal job on my once white carpets, they made them white and so clean smelling again. Cant recommend them enough. Blew Stanley Steamer out of the park!
The very best in Fayetteville. I used them twice!Could not believe results! Saved me about 4,000, as carpet came out so clean with what I thought was impossible. Nice family business and rates are extremely reasonable. Love you guys.
Awesome customer service from making the appointment to Larry and David coming to clean my carpet. I can say that I have used servaral other companies and none of them can compare to the friendliest of the staff and the knowledge they have with carpet care. I was Amazed at the end result and would highly recommend this company to anyone needing their carpet cleaned. Thank you so much for a job well done.
I used Brighter Image to clean the upstairs carpet where our puppy has soiled multiple spots! AJ and David were very professional, explained everything thoroughly, and did a wonderful job! They even cleaned a small spot on the downstairs area rug. Will definitely use them again in the future and recommend them to anyone! Thanks guys!!
Larry and David came to my apartment to do a move out carpet cleaning and did a fantastic job. This is the second time I have used Brighter Image and the only company I will use in the future. I highly recommend this company. They never pushed me to pay for things I did not need nor did they throw in hidden charges. Everyone is professional and timely. Cant say enough good things about this company.
This was my second time working with Brighter Image Carpet care, and just like the first time, they blew me away with there excellent customer service.Beyond the customer service, there work is top notch, and they had my carpets looking great again. Which worked out great because I have new tenants coming in. Thanks to Brighter Image I know my new tenants will be happy!
This is by far the best company in the carpet business! They removed stains from my beige carpet that I thought were permanent. They were quick, quiet and professional. I am sticking with Brighter Image from now on!Oh and they leave really nice triangular cleaning tracks as they clean! I am SO impressed!
They do a great job! Professional, courteous, knowledgeable! Been doing my carpets for years... totally recommend them!
I did a search online for carpet cleaners in the area, and found Brighter Image. It had been over a year since my carpets were cleaned so it seriously needed it. I have a 130 pound dog that has had some accidents, and I informed them of that. They said they would do the best they could to get the stains out. To my surprise they were able to get all of the stains out, and my carpet looked brand new. The two gentlemen that did the job were professional and extremely helpful. I cant say how happy I was to find this company to clean my carpets. I will never use another company to come clean my carpets again. I am extremely happy with the results. They go above and beyond to please the customer, and that is amazing and extremely hard to find in any business. I would highly recommend them to anyone.
Been living here since 1998, I have used multiple carpet cleaning services. But brighter Image by far has done the best job Ive ever had. Very polite and professional. I had a RED KOOL AID stain and he was able to get it out. He did not rush he took his time and provides the best service! I would recommend this company to anyone who is looking for a carpet cleaning service!!
Best Carpet Cleaners around. Point blank. And I would know, because Ive gone through THREE different companies this year (Its only August...)They spent over an hour thoroughly vacuuming(!) and then spot cleaning, pet cleaning, and even removed spilled Strawberry Milk (which none of the other 3 cleaners were able to lift).My carpet not only looks and smells a million times better, it FEELS super soft as if it were brand new. They know what they are doing, and do it well. Do not shy away from the slightly higher price, you definitely get your moneys worth and then some! Might I also add they are probably the friendliest around and I enjoyed having them in my home for that hour :)
Brighter Image Carpet Care embodies professionalism at its finest. I have contacted this company for the past five years to clean my carpets. They always arrive on time and ready for the job. From the moment they walk in the door, they lay down blankets/carpets to protect my hardwood floors as well as corner protectors to ensure their equipment does not damage the walls. They hang up a door protector which allows them to work but also keeps the bugs outside. They are extremely respectful and a complete joy to work with. I have had a couple of issues on my carpets that I could not clean myself such as blood and dog diarrhea. They scheduled an immediate appointment and cleaned up the messes thoroughly. They were able to identify spots that I initially did not. They use products that are eco-friendly and are not harmful to pets or children. The only carpet cleaning business I allow in my house is Brighter Image. They are honest, hard-working, trust worthy, and diligent in everything that they do. Their prices are great and I would not recommend any other company. Hands down, the best company in the Fayetteville area.
I have been using the services of this company for going on three years now and each time have been left incredibly pleased with the quality of work and the excellence in customer care they provide. Thank you so much and having had a competitors one-time service to compare to, Brighter Image is by far the best in the area for carpet care. Thanks so much!!!
Brighter Image Carpet Care are true professionals with excellent customer service. From the first time I called to the moment they finish cleaning my house I felt as though I was a valued customer and not just another house. They stayed true to their word and went above and beyond to gain my confidence and business. I am looking forward to use their services again, in the near future.
I contacted Brighter Image Carpet Care to request that it clean my carpets and my living room sofa and chair. Although I had used them before and remembered not to have my furniture deodorized, I completely forgot it this time. Ended up at the doctor with welts over both of my arms. When I contacted Brighter Image, they made an appointment to return to my home to remove the deodorizer from the furniture. AJ and David showed up and re-cleaned my furniture. They were as friendly, courteous and helpful as ever and did not charge me for the extra work. If you want a professional, while still friendly, team in your house to clean your carpets, call Brighter Image. They are wonderful.
Excellent service and friendly staff. We have used Brighter Image twice and will continue to do so for all of our carpet cleaning needs! You won’t be disappointed!
I cant say enough great things about these guys. My carpet looks brand new every time they come clean it. they are very attention to detail and also just genuinely nice people. I would highly recommend this company.
They are the BEST carpet cleaning company in the area. I have worked with them for many years and have always been satisfied with their work. They have good prices and do a great job!
They cleaned our carpets when we sold our home. They were on time, polite, prepped so they didn’t damage our walls/wood floors, and did a great job! I highly recommend them!
First class service at a very fair price. I highly recommend Brighter Image.
I would absolutely recommend this company to everyone. They were extremely professional and friendly. They made sure to keep us updated on their arrival. Also, they did a great job on carpet!
Extremely professional and friendly. They did fantastic work on my kitchen grout, as well as the carpets. They truly look brand new. Will definitely go to these guys again.
Awesome! We are SO pleased with the service we received. Our carpets look brand new. Highly recommend! $135 for 3 bedrooms. Will be using annually for carpet care.
Brighter Image came to my home and they were both were so polite and informative about my carpet and carpet care....My carpet hasnt been this clean in a number of years....Normally they guys in the yellow truck come in stay 30 min and leave..they literally took a full 2 hours on my bedroom and it shows......every breath I take in I am so happy I found them...They have definitely found a new long client
I wish I could post before and photos with this review! AJ and Larry did my entire 2nd floor. They got out stains that HAD to be there for 6 or more years. And they got all the pollen out of the carpet. I was seriously having issues with allergies/the pollen inside the house/carpet. I was going to replace the carpet. But now I dont have to! Great job and I truly felt comfortable with them in my home! I highly recommend this veteran owned and operated business!!!
Very friendly service! They arrived on time and did a great job on our older carpets. We were very happy and will call them back next time. Thanks.
Best carpet cleaning company in Fayetteville, NC! This company always took care of us while we were stationed at Bragg. Friendly, professional and always did an excellent job with our carpets. Highly recommend.
The crew from Brighter Image were here early and gave us great advice on cleaning for our carpets after Hurricane Matthew caused a mess. Their service and customer care are above reproach. My carpet is beautiful once again thanks to Larry and David from Brighter Image Carpet Care.
Brighter Image Carpet Care does FABULOUS work! Each time they have cleaned my carpet, I have been completely satisfied! Would recommend Brighter Image to everyone...you wont be dissapointed!!
Bottom line, best in the business! This is my second go-round with Brighter Image and I will definitely be using them again! They pretreated my carpet with odor and stain protection, and took the time to explain the process and how to best care for my carpet.
Brighter Image is definitely the best in the business!!! I have used two other companies over the years and was not satisfied. There was a huge difference when Brighter Image cleaned them.Even more impressive is the fact that Larry and his team went above and beyond to accommodate me with two back to back cleanings for areas in my house my dog messed up. They literally worked a miracle in my house!The professionalism, customer service and quality of sevice can not be matched. I will never go anywhere else.
This company has been our carpet cleaner of choice for years for my house and my mothers house. Larry and his staff are professional, quick and thorough every time. You cant do better for carpet cleaning in Fayetteville NC and Fort Bragg than Brighter Image Carpet Care. Highly recommend!-----Al Barefoot, Owner The BBQ Huts
I called them on short notice and they showed up the next day. My carpets were legitimately foul, I fully expected that I would have to give a carpet allowance no question about it when I put my house on the market, but I may not have to now. By no means are my carpets perfect now, but they did the absolute best possible. They took their time and did a phenomenal job. So much so that I was flat out embarrassed they had gotten that bad and I never had this done before. 100% recommended. Father-son team that know their job very very well, plus both are veterans.
They came out on time, work quickly and were very friendly and professional. And that goes for everyone from the lady I spoke to on the phone to the guys that came and cleaned my carpets. I will be using them again if and when I need my carpets cleaned.
I absolutely love this company!! They do a great job every time they clean my carpets, always on time, super friendly and professional. I recommend them 100%!! I am super sad to move away from Fayetteville because I wont be able to use Brighter Image anymore!!
Very professional and customer service oriented. Our Carpets look brand new! Would recommend to everyone!
Brighter image carpet care is THE best carpet cleaning service I have ever used. They literally saved my carpet. Its a family owned business and their family values come to your home when they do. They care about what they do and how your carpet looks when they leave. They are friendly, helpful, and leave your carpet looking brand new. Their process involves vaccumming, moving furniture, pretreating the carpets, using an activator, then steam cleaning. I have two dogs, a newborn, and a messy military husband. Their prices are well worth it for the work they do and the customer service they offer. They even give a discount to military families! I plan on getting my carpets cleaned by Brighter Image Carpet Care every six months!
They did a great job, very efficient. They even came later than our scheduled appointment because the cleaning company cleaning my house was still there and they worked around the ladies cleaning. I should have just hired them to clean the house as well. They are awesome!!!!!
Did a wonderful job on my carpet & tile! Super friendly crew and excellent customer service! Best carpet cleaners in Fayetteville! :)
Great experience! Technicians were very professional and personable and also did amazing work!
These folks clean my personal home and the church I attend. Always do a great job and are a pleasure to work with. Wouldnt use anyone else!
Have used these guys several times and am always impressed with their professionalism and quality of service. They are far superior to the guys with the yellow trucks.
Brighter image is by far the best carpet cleaning service in Fayetteville. The staff is courteous, and polite, and they do an AWESOME job!!!!!! I advised all of my friends and family to call Brighter Image for their carpet care needs.
I had my carpets cleaned from a different company when I first bought my house and I thought they had done a wonderful job. That was about 5 years ago, so I wanted to to get my carpets replaced. I am unable to replace the carpets in my home so I contacted Brighter Image to come out and when they were finished with my carpets, they looked new, all the stains were gone from my children and my dogs. My carpets have a new life about them and I am very pleased with this company. I had no idea they could look so good after all these years. I will be calling them again!! Thank you so much!!!!
Great customer service. They have gone out of their way for my family and myself over the past years. I highly recommend them to anyone!
Just called to get a quote about getting carpet cleaned in Raeford. I was told they don’t service Raeford even though the website states that it does.