Freeman and Barrett were not only late with my taxes, but they have continued to withdraw money from my business account MONTHS after we stopped using this service. My husband and I dropped off our taxes weeks in advance and gave all relevant paperwork, yet, they still had to file an extension. (Though our taxes are not complicated.) Not only that, but they input our bank information incorrectly and we had to wait almost twice as long for our refund. If theres one thing that an accountant should get right, it is numbers.After we closed our account with them over the tax fiasco, Mr. Freeman assured me in an email that all withdrawals had stopped; however, another withdrawal happened on the first of the following month. When I called the office to request a refund and (once again) stop withdrawals, I was told that Id receive a refund in 3-5 business days. When no refund was processed, I called the office and they transferred me to Brian. Brian stated that a check had been issued days after the 3-5 business day window had ended and that they cant figure out why withdrawals are still happening. He had an unwelcoming tone and a flippant attitude about the firms issues.My refund of the money taken out of my business account has still not been received. I currently have little faith that an accountant who has no respect for punctuality or number accuracy and is also unable to control withdrawals from individual business accounts will successfully cancel the subscription service. Do not trust this firm. If there was an option to award zero stars, I would have chosen it.

I’ve been using Brian Barrett for a few years now for my taxes. Overall, I couldn’t be happier. He’s super personable. I’ve used his offices in Fayetteville and Aberdeen, and his staff at both locations are very nice.

I have not yet seen how they did mine and my husbands taxes as they had our paperwork for 3.5 weeks before they even looked at it. Then they finally called and said they need a few more things. I dropped off the additional paperwork 2 weeks ago and still have not received a phone call. I called today and the person that had called me before is, of course, out of the office. If you have over 2 months to wait on your taxes, these might be the accountants for you....

Brian Barrett has been doing our personal and business taxes for a few years. The rates are very reasonable and the staff (esp. Courtney) is very professional and friendly. I would highly recommend the firm for anyone who needs a good CPA to do their taxes.

Jamie Freeman has been my accountant for the last few years. Jamie, Courtney, and Rebeccca have been easy to work with and efficient. They have handled both my business and personal taxes and I think have done an excellent job.

Poor customer service and lack of urgency to complete requested services is unbelievable, considering all services were paid in full. Do Not recommend. Especially to Soldiers, total complaincancy.

Knowledgeable, friendly, and doing wonders for my business as well as myself. Thank you.