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Dales Paint & Body Shop
1045 Bragg Blvd, Fayetteville, NC 28301, United States
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Dales Paint & Body Shop

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Ka
Review №1

Giving these guys the highest praise for their services. My husband and and I have always been impressed with the level of pride Dale takes in the service he provides. We restore a lot of classic car and Dale has always been our go to painter. Has known him since 2006 when he work for another shop as a painter, manger and run the business for the owner in Raleigh, NC. Remember you cant get quality work if you rush them, they are very busy but if you are patient you will love the outcome. We live 3 hours away but its worth the drive. Dale and LA are the best, great job guys. Just a few pictures are worth a thousand words.

tn
Review №2

I gave these guys a 5-star rating that they definitely deserve. If you want the super short version--they do great work, but this shop also handles insurance cars, so they could be busy when you drop by. Dont hold that against them, its worth the wait. Their shop is located on Bragg Blvd right next to AAMCO, I drove past there for years and didnt realize they were there until I was looking for a car painter, so if you didnt know about this shop youre not alone. They do good work so give them your business!So first thing you need to know--every review says LA is awesome, and she is. I met Dale too when I picked the car up, theyre friendly and welcoming and they show that they genuinely appreciate your business.What I wanted was to get my 2000 Camaro Z28 re-painted (not in an accident, it was just time for a fresh coat of paint). When I dropped the car off we had to look it over fast because it was bitterly cold and very windy, and we did miss a big dent in the very front--no big deal, it didnt cost that much more to fix, but my recommendation is pick a day with good weather to drop your car off so you can take your time.It took a couple of weeks for them to do the actual work, both because they had some insurance cars come in and because it was horrifically rainy for a solid week, but LA was very patient with my repeated calls to check in during that time.Obviously Im thrilled with the quality of the paint job (for which they do offer a warranty), but I was surprised to find that they also carefully washed the car and even detailed the front driver and passenger seats. When I picked up the car, it looked great, the outside was shinier than Ive seen it pretty much since the day I bought it, and the inside was clean too. Dale was busy with several other cars but he still took a minute to come say hello; it was obvious to me he takes pride in his work, and if my experience is typical he absolutely should.I didnt realize until I was actually in the office to pay that they also do interior detail work, so Ill definitely be taking this car (and probably my other car as well) to let them clean the interior. Thanks Dale and LA for a job well done.

la
Review №3

Reasonably priced and very quick with my paint job. The iridescent pearl tricoat matched perfectly with my car. Will go to them again for any future paint jobs.

Na
Review №4

Great place to get your car painted,,takes there time and gets the job done right..

ch
Review №5

From start to Finish Dale and his wife were great. I went in to get a estimate and he told me what I needed to do and how to save money as this was my 1st car accident, and i was clueless. This shop will treat your car like its baby until its done they even detailed after the paint job and the prices saved me over $300 bucks from other places. If you need to go anywhere go here you will not be disappointed.

Da
Review №6

Very polite and professional. Good prices with quick turn around time and high quality. I will continue to use them for all my future paint needs. 👍

Al
Review №7

Nobody reads anymore the guard dog scared the bejesus out of me! like normal most dont read signs

Do
Review №8

What I looked away from became a eyesore. My (R) front bumper was detached because of nature’s landscape was to far to the right and I couldn’t fix it on my on. After leaving buddy parked I figured It’s time fix it. I went to Dales shop...totally not what I expected. I got 1st class service along with recommendations to maintain my car Lux look at affordable prices that can’t be overlooked. Good team of Professionals, with can do attitudes, and affordable. It’s a win win win. Come one, come all. I was totally satisfied and the great service was unexpected.Thank you 🙏🏽SincerelyVictoria

Sh
Review №9

Super nice and professional! Loved the customer service. Some of the best I have ever had!

R
Review №10

I would like to give a huge thumbs-up to both LA and Rashid at Dales.I ordered fender flares for my new GMC truck. I called Dales to get a price and was surprised at how reasonable they were to not only paint them to match, but to install them as well. I brought them the next morning, and they painted and installed them by the next day! What great service they gave from the quoting process to the finished product! They even meticulously washed and shined up my truck like it just came off the car lot. I am beyond impressed with the experience I had at Dales. I highly recommend them.

Lu
Review №11

Exceptional work. Came in to get my bumper lip reattached, and finished with in 10 mins when he got to my car. Very friendly service. I will definitely come again for any future auto body work.

ca
Review №12

Very professional and honest, would definitely use them again.

As
Review №13

Had a nasty fender bender. Dale and his team had our vehicle looking better than before. Nice, friendly people and very military friendly. Highly recommend.

L.
Review №14

Great shop for timely and quality work. Staff is very pleasant and accomodating. Thank you for doing a great job on my repair!

Im
Review №15

Went to get my bumper and fender painted and was provided with great service here!!! I’ve spoked to Mr Dale and his Wife they’re great, honest, fast, no tricks, no marketing will definitely be a repeat customer. They make their customers feel even more like VIP im really glad I went here highly recommend coming here for ur vehicle 😁

Ja
Review №16

These clowns have no idea what they’re doing. Don’t waste your money coming here. I beg you to please spend the extra few dollars and go to a reputable establishment.

Gr
Review №17

I was very impressed by the customer service and the work that they did on my car. He even took the time out to detail my car once they were finished with it. I will recommend them to anyone that need a great and fast service.

Dr
Review №18

I had a great experience from start to finish. LA is the best. Dale and his wife LA make a great team. They guarantee their work for as long as you have your car. The attention to detail is great. They are willing to work with you and the prices are excellent for the great quality of work. I highly recommend this paint and body shop!

Ja
Review №19

I asked for a quote and the woman on the phone said they are booked for 2 months and they can’t give a quote without seeing it. So I asked for an estimate or there’s no point in me calling back, her response was “don’t call back bye” and then hung up on me haha. Simply terrible customer service.

Th
Review №20

They do great work, and stand behind their work. The customer service is great and the work speaks for itself. I have gotten many compliments about my car and how it doesnt look like it was wrecked.

Ma
Review №21

Brought my husbands car here to get it fixed after an accident. Wonderful customer service! They kept us both updated throughout the entire process. They do beautiful work on damaged cars. Highly recommend!

Mi
Review №22

Dale and LA were just awesome. Customer service was topnotch. They updated me on whats going on. They went above and beyond!!! My car had a few dents and cracks. Few days later, fixed. Thank you so much.

Ca
Review №23

Hey nice business, very informative on different paints and good prices 💯👍🏽

Bo
Review №24

My experience with them was absolutely amazing!! They really went above and beyond for me and if I ever need anything else I will only go to them!! You will not receive the customer service, price, or quality anywhere else!! Thank you so much Dales Paint & Body Shop!!

Ma
Review №25

Extremely nice customer service and their work is just as good. My car looked brand new. They even helped out with the car rental. Overall great experience.

Ra
Review №26

Best service ever, Dale and his wife have always taken great care of my vehicle and I. Excellent and punctual work!!! They are the BEST!!! Thank you for for everything!!!

Ra
Review №27

Small shop set back off of Bragg Blvd. I had a great experience, they needed an extra 2 days, my 2006 truck looked great. (I needed some minor body work and a complete paint job). I decided to post this after waiting 2 months to see if any problems cropped up. None did. When I drove off, I had that feeling of being alert and making sure no one got close to me. I think they put down a quality job.

Ge
Review №28

Great price on repair work and better attention to detail than we had received previously from the dealer.Keep in mind that the staff is not huge, so you should work with them to coordinate the timing of your work. The negative reviews you see are from folks that “want it now”. The staff tries very hard to please, but at any business there are challenges.

Ro
Review №29

Mr Dale and the lady who answered the phone were nothing short of exceptional, professional and extremely helpful in my particular situation. Great conversation, smiling and always went the extra mile with the task at hand.

To
Review №30

Dales paint and body shop does excellent and very timely work. The entire staff is professional and committed to making your experience satisfying while your vehicle is restored to excellent condition. They perfect customer satisfaction. I strongly recommend Dales Paint and Body shop!

L
Review №31

Dales Paint shop is a very honest establishment. We were told a week and that is exactly when our car was ready for pick up. The customer service and the quality of the paint job we recieved is of the highest quality. WE HIGHLY RECOMMEND anyone looking for top Quality and Great Customer Service this is the place. LOOK at the AMAZING paint job attached this shop rocks ! In my 30 plus years in the military being stationed in several different states this one definitely rates the highest. ♡ We cant thank them enough so very pleased ♡

An
Review №32

Did a great job repainting my black Pontiac Vibe. It looks pretty slick. He pushed to get it done to minimize my time without a car. Highly recommend to anyone.

Ja
Review №33

Great service at a great price! Car repairs included fixing damaged bumper, dented trunk, scratched and rippled side and a buckled car rear. Not only did the car look good as new on the outside, the inside was detailed to perfection as well. Just make sure to call on the day for scheduled pick up just to verify.

Ki
Review №34

Good work at fair prices. Nice employees. Will definitely be using them for all body work from now on!

Mo
Review №35

Called yesterday to ask for an appointment and the gentleman told me to stop by. He was able to fix my vehicle on the spot. The nicest body shop that I have been to in Fayetteville.

Re
Review №36

Dales Auto Body is ammmaaazzzing! They had the absolute best customer service. Will return in a few weeks to get the remaining body of my vehicle painted. Have received multiple compliments on the paint job on my car. Will recommend to ANYONE! THE BEST BODY SHOP in Fayetteville! 07/31/15

Al
Review №37

I just want to start off saying despitea majority of good views/rating on Dales Paint & Body. Me & my husband however had the worst experience ever with this shop. Which is crazy because the reviews are what led us to go here in the first place, plus its black owned so yea. Anyways the service was smooth at first, we brought our car into this shop after getting into an accident with dear on April 17, 2019 this is the day our car entered his shop.Once we contacted our insurance adjuster to do all the necessary adjustments we get our estimate on repairs within roughly 3days. They tell us its a 10day job and will have our car looking good as new great right. Wrong!!! 10days goes by cars not ready understandable, things happen sometimes parts take longer then expected to find/order this I know. Now mind you our car is fully coverd with rental insurance in all for 30days only. So now we get an extension on our rental agreement giving them more time to do the job right and take care of what needs to be done. Wrong again!!Fast forward to May 18, 2019 car still is not ready. Rental agreement was up May 17, 2019 and they tell us to pay out of pocket for the day the rental wasnt covered. But Rashid dale the mechanic/owner & his dumb for nothing wife promises on multiple occasions they would pay for any rental cost if the cars repairs takes longer then expected but they didnt. Long story short and not to waist any more of ya time, this dude from day one after the ten days initially agreed on for repairs lied to me and my insurance company. Like literally everyday he told us he was getting a new part for like 30days str8, I mean 31 because we just got our car back today on a Saturday May 18, 2019. Him and his wife our unprofessional he tried to handle my husband over the phone getting loud talking smack saying he a crip gang members hell do this and that so when we finally go pick car up he catches another girly fit and tries to get buck with my husband again, meanwhile his wife is just looking and laughing about the whole ordeal.Two different personalities, and on top of that he had some other guys out there as back up or something like so unprofessional. This guy literally picks and chooses how fast and how there going to handle your vehicle if he couldnt handle the job in the time frame he should have said something other then lies... so yeah all those good reviews are either military or quick finders but anything major wrong with your car I highly advise you go somewhere else.His wife says he gets into arguments with a lot of customers so I dont even see how his reviews are even this good. But maybe hell learn a thing or two after today count ya blessings. And by the way if Rashid does read this we recorded most of our conversations over the phone once we started having issues so feel free to get you a copy of recording Itll be our pleasure for you to hear how ignorant you and your wife sound.

te
Review №38

Great place to take your car to get painted. They did a great job on my car.

Bi
Review №39

So far just an estimate, but fast and friendly. Obviously skilled. Slow down when you see the AAMCO sign.

40
Review №40

Have been doing business with Dales for years. Always professional and friendly. Quality work!

Is
Review №41

Great work

ja
Review №42

If I could give negative stars I would Mr Rashid was less than professional.

Co
Review №43

DALE’S ROCKS!They not only did an amazing job on the paint and body but fixed things others had screwed up – and they came to my home!They are polite, straight-forward, fair, and get this – honest!This guy has my business forever!

al
Review №44

Amazing work for the price I would strongly recommend the receptionist is great very nice down to earth lady.

Fr
Review №45

Rasheed wss unprofessional from the start. He wasted my time on several occasions and when he finally got around to sending a tow truck to tow my car to the shop he sent an actual tow truck. NOT A FLATBED. When I called to complain about the service Id been receiving he jumped on the phone and told me how he was doing me a favor then hung up on me. I dont know what the other staff is like but this guy is the worst. Hes costing the company money and customers. Im sure his lack of professionalism is not what or who the company wants as a representation of their business.

Mi
Review №46

Very bad service

An
Review №47

Superb! They did excellent work on my SUV and even provided a way for me to get back home. I would definitely recommend them for your body work!

Su
Review №48

These guys do superb work!!! And they make you feel as if you are family. Great job Dale!!!

Ke
Review №49

Great Staff! Excellent Service.

Ve
Review №50

Had a fender painted in ld7x platinum grey, they gave me a great price and the paint color was matched perfect, also provided lifetime warranty on the paint, good people who do great work!

We
Review №51

Service is lacking. Not willing to live up to quality repairs if they have to redo work.

ch
Review №52

Took my Chevy Suburban to Dales and i am totally satisfied with the paint job and body work. Thanks to Dale and the crew there.

Ch
Review №53

Crooks. Don’t go here . They will take insurance money and won’t fix your vehcial . They don’t do what they say

jo
Review №54

Called this place to look at my truck . They tell me one thing and do another . If they lie to your face what could they do to your car?

Br
Review №55

Unprofessional

Information
29 Photos
55 Comments
4.1 Rating
  • Address:1045 Bragg Blvd, Fayetteville, NC 28301, United States
  • Site:http://dales-paint-body-shop.slue.io/
  • Phone:+1 910-425-2400
Categories
  • Auto restoration service
  • Auto glass shop
  • Auto body shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:9am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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