I’ve taken my car to Sam’s for an inspection and needed to get my car actually towed for a flat. The 3 gentlemen there were very helpful and professional. When I called for my car to be towed they got here within 30 minutes!! Peter helped me understand how best to fix the tire and they were considerate of what I could afford. They did not overcharge or give me the total that I didn’t expect. They were very upfront and genuine and that’s what will keep me going back!
HE HAS A HORRIBLE ATTITUDE! I DO NOT RECOMMEND
Sams great price to tow my truck. Very respectable gentleman. They didnt take long to get my truck. The time they said they was on time. I will use the a again. I would recommend them to a family or friend.
The absolute worst experience I hope to never have AGAIN. They towed my car on the July 28th to their repair shop, did who knows what to it charged me almost 300 all together. They couldnt find a solution to my car’s problem so the claimed it as a recall issue and held the car until august 12th trying to get it to a real repair shop. To top EVERYTHING off when they took it to the Ford mechanic they just dropped it off w a note and didnt even talk to anyone explaining the situation or what they’ve done to my car. . . For 300$ and almost a month of having my car they’ve basically done absolutely nothing but rob and waste a single mothers time and money. Truly terrible experience hopefully they’re better w their other customers cause if not all they do is get over on people w out any reciepts.
Woman answering the phone was rude. They first stated it would be 1 1/2 hours, I called, because they hadnt showed. The hateful woman informed it would be another hour and 15 minutes. I asked why I wasnt notified before, she hung the phone up. I cancelled the tow through my insurance.
Great he reasonable and didnt take him hours he was there in a matter of minutes so I would definitely recommend him to others
Arrived quickly. Charged me $80 to go 2 miles. Prefers cash. Still waiting for an actual receipt so I can claim it.
Great towing experience, but they still have not emailed me my receipt I had called and texted about.
Did not go them with because he said all driver would not be available til 5 pm and this was before lunch so I went with someone else!!
Great Experience, will use again when needed!
Sam and Ryan were professional and timely toward responding to our towing needs. They got us back on the road quicker than anticipated.
Horrible service. Threatened to charge us with kidnapping because we wouldn’t let him leave our drive way with our vehicle. He refused to take a credit card or check for payment. He has a nasty personality and he’s very unprofessional. If I could give him a 0 or less I would. We had a nightmare of an experience with this company. DO NOT USE THEM!
I called them at 3:30 only for them to text me at 5:00 that they had “truck troubles” why wasn’t I informed before? A complete waste of time!!
They are so rude! They only take cash And they don’t do paper receipts! What kind of business is this! Told me I would get an email and got upset when I didn’t have over the money right away! Unprofessional! I wouldn’t Recommend this place to nobody! They charge way too much as well! $200 just to pull out a car that was stuck in the mood! That’s way too much money! Terrible service!
This review needs a zero. I probably woke them up so gave them time to get to me. They never took my name just said they would call when they were on their way. I waited an hour plus before calling them to see if they were still coming to get me and no one answered!! I called a different company recommended by the shop I took my vehicle to. Sams towing is not worth it do not do it. I wish I had never called them.
Awesome service, will use again!
I was told that the cheapest starter for an 08 Ford Ranger was around $160. Later I see online that there are starters for $60.
Fast and easy
Why advertise 24 hr if you aren’t going to answer the phone?
Driver was professional and got us to pep boys right before it closed.
If I could give this company a zero I would!!!! My insurance company called them at 9:00 pm it went from 1 hour 2 never called 9 hours later and this fool was sleeping WOW!!! It’s now 5:30 am! and still no car please don’t waste ur time!!
Do not use this company. Called them for a vehicle stuck in mud. Billed me $250, asked why it was so much, they said it was a flat rate. And that is was a 20 mile ride each way for them. Well, which is it, a flat rate or an additional charge for them having to drive so far. Total ripoff.
By far the worst towing company around. Called them at 7 and was given a 30 minute eta. 7:45 called back they didnt know where the driver was. Come 8 still didnt know where he was. Called them an hour and a half later at 8:30 and was told to call a different service that a tow truck driver would not be coming to help us. Wasted an hour and a half of our time and lied to us the whole time about ever sending a driver. Dont ever waste your time with them
Quick service, no BS. Got me in and out even though I had no appt with great customer service!
Best company works on sunday an good price
Made the mistake of calling without asking for a quote. Charged me 75 dollars for hook up plus another 55 dollars for towing my car for 6 miles. A total of 130 dollars, well above average for Fayetteville.
Outstanding towing much recommended came out late night for me
Great Customer Service and people whom care about your vehicle.
Quick, reliable service
Was very late and it was very cold, great prices and was very lucky they picked up because nobody else did. Thanks Sam.
DO NOT GIVE THEM YOU’RE SERVICE. I was charged $150 for them too hook up and take my car 5 miles away. I even had the car all ready for him to pick up. He got it done in no time, there was no reason to charge so high. Also very unprofessional.