The Manager of this store is RUDE and very unprofessional.I attempted to ship a package which was already boxed and tapped when the manager insisted that I unwrap my package to be inspected. She kept asking what was in the box and I responded dry goods. She wanted specific details and I refused to tell her. She then informed me that I was not going to be able to ship it without her inspecting my package. I refused, left the store and went to another FED X and shipped without any problems.

In and out. Lady was very helpful and fast.

This location claimed they were unable to send my package. which is fine. however the person behind the counter treated me like i was a problem for her, and offered no solutions on how to go about shipping my package. awful customer service. will never go to that location again.

The manager is very rude. I came in with my jump drive to have multiple pictures placed together on a single page so it would be more cost effective. I gave my jump drive to the manager and she uploaded my files to the computer. Then after she saw the files she said it would take very long since I had a lot of files which I didn’t mind waiting. Next I was told I could do it in my own in the self serve area which I felt that the manger did not want to assist me performing the service behind the counter. I said okay sure can you show me how to use the self serve computer because I didn’t know how to do this hence why I was having them perform the services for behind the employee counter. So I decided that I just wanted her to perform the service. Then she tells me it’s going to take until 7pm mind you it’s 3:50pm and two days prior the employee did the job within 10mins. I understand that there maybe days where certain jobs take priority over others but energy doesn’t lie and I sensed she was being spiteful. So you mean to tell me it takes 3 hours for a job that was done in 10 mins two days prior. I will take my business somewhere else.

I will never ship from here as they discriminate against people! You would think this day and age you could ship a package without having to go threw that! Not here!!! I’d advise you to go somewhere else if you have the option! I hope this reps anyone else from having to go threw this. Smh!

If I could rate this place less than one star, I would gladly do so. They unabashedly told me they searched every package I ship because of my business. Flagrant business discrimination that cost time, money and reputation. This is completely unacceptable by myself, and it should be for you as well.

Teresa at this location is amazing! Finish quickly and efficiently on every projects we throw her way. 5 STARS!

This place is a complete joke! I have had FedEx acct for many years and all of a sudden this place gets someone new and they search every package we bring in! This lady is a complete mess! A man stopped us outside the first time this lady called to have us come watch them inspect our packages, and said she is a total head case.Wife and kids dropped off packages again and these wack jobs made them wait to open every single package. This place is a joke

This place discriminates and search packages for no reason. I would advise everyone to go elsewhere to ship there stuff. Its sad that any company is allowed to do the things this place does.

Rude unhelpful staff. Never ever coming here again. Ill drive 50 miles out of my way to go somewhere else. Im done with this place.

The people who work the front counter are very helpful and do a good job. But the management staff is rude and unwilling to help. Ill be taking my business elsewhere!

I will never ship from this location again they are very discrimitavtive. which is very poor business plan for a store providing service to the public.

Hey! Just to wrap two boxes took almost like 25 min, this is not good!Never visiting again, probably have to find another store, or stop using fedex.Time is money, someone should teach staff here especially at the first counter!Not welcoming at all!

This place discriminates and searches packages for no reason. This place is hindering many high quality businesses due to these discriminatory processes.

Had a package to ship. Brandon took really good care of me and kept his cool as more and more customers came in expecting to be serviced immediately. In the day and age of Amazon, people are expecting super fast service at brick and mortar. As I kinda expect the same, I appreciate kind fair service

After refusing to do a scan job I was informed I could do it myself in the self serve area. Staff later claimed the self service area was limited to 30 minutes by county decree. In other words leave we dont want your money. There were literally no other customers in the store.

Place is trash. They search packages for no reason other than discrimination.

I left a two-star review a few months ago. Updating to a one-star.Ive now been here 28 minutes waiting to check out. One employee. Seven unhappy customers waiting.-----------------------------------Okay wait - the guy who just came in was super nice and handled everything with grace. Upping it back to three stars. Thanks, friendly FedEx guy. You made it better.

Have always experienced fast helpful service.

They delayed several packages from coming by discriminating against the person shipping. They open every package he ships for no apparent reason and it is causing delays in people receiving product. Do not use this facility if you want a professional experience with timely shipping. Try shipping USPS. They will even pick up at your door for free.

Avoid this FedEx if you are looking for courteous, efficient service. Out of the blue, the assistant manager decided my husband needed a piece of mail with his name and address in addition to his license to pick up his package. This was not the case when he picked up a package a week and a half ago. Will not be using FedEx again whenever avoidable.

Absolutely horrible customer service and package handling practices.

Came in late for an Emergency printing request for a Funeral. The young man stopped what he was doing and helped me tremendously, and he was very pleasant. Thanks!

Very poor customer service... No one ever offers to assist you with anything! When you ask for help they just show you where the station is besides walking you over and explaining how something works. Never check on you to see if u need any additional help. More concerned with having their meangliness conversations rather than doing what theyre paid to do!

Great service... Transaction was fast and friendly.

Today was my first time visiting this location. The young lady greeted me when I walked in and Jonathan was very nice and helpful! It was a great experience.

This place doesnt deserve even a single star. I sent some really important documents to India, which they guaranteed - would be delivered in 4 business days. This was indeed backed by the so called money back guarantee. I paid $125 to ensure it reaches on its said delivery date. But apparently, it only reached on the evening of the 5th business day from the day of shipping. By being delayed, the package basically had lost its purpose. When asked for the money back, they easily passed the buck saying it was a customs delay and FedEx was not responsible. Its hard for me to comprehend how could a document be stuck in customs, specially when it was packaged in a document envelope!! Nevertheless, if this was anticipated; they should never offer a guaranteed delivery date in the first place.

Compared to other locations, they usually have 1 person on staff, cannot get projects done when I need them. When returning an item where the original box had minor shipping damage, I was required to pay for a new shipping box to ship the old box in. Customer service is lacking. Will have to drive to a further location to get better service. Sad...

Morgan is an awesome employee!!! She helped me out in a bind and continued to offer great customer service under pressure. Great work ethic!

I cant properly review this organization because I have only used the parcel pick-up & dropoff services when I order products online for free shipping (Walmart). But from what I can tell, the services they provide seem fair, depending on what you are sending and how. The building was pleasantly organized, cozy, and signs pointed everything out appropriately.

Very unhelpful staff. They would not even explain to me the correct machine to use for my printing needs.

Came to this location for pickup my hold package. Terrible service and waiting time. I spent 1 minuet for pickup but waited for 30 minutes on line.When I came in the store, there were 2 staffs with customers at desk. One was kept chatting with customer, looking at pictures on the phone, which was totally irrelevant with shipping. Another staff walked around and around back the desk, picked up phone calls, and helped the customer for a return package. I don’t know why a return could cost so many times.

Overall I have had mostly good expeirences at the store. I am separating my experiences with FedEx Delivery, which have been horrible.

Horrible manager!

Great service every time I come here

Very rude. Enough said.

Came in around noon on a Thursday wanting to have some booklets printed. Staff were busy, but in the eight minutes I was waiting at the counter they didnt even greet me with Well be with you in a few minutes or words to that effect.

The service is excellent!

This Fedex does not offer Notary services any longer

Every time I go in the store its the same employees and they give me great service.