Love the car. Hate the dealership. The pricing and condition of the used car I purchased were great, but I had to put in the work for it!! I was a cash buyer which means second rate treatment to them. I had to drive over 6 hours from another state and hope they did not sell the car because they would not accept a deposit for a cash buyer. The communication skills of my salesperson were atrocious. I even had to pay over $350 above the price because the fee charges she quoted were actually just an estimate. Really? What?π€
Bought a car completely over the phone from out of state and had it delivered. Worked with Kyle and Lexi who were very polite and good at their job. The transaction was very smooth. They used a great company for vehicle delivery. Everything was easy, zero complaints. Thanks!
Frank Dwyer and Lance Dillion are the dynamic duo if you are looking for first class service!
I just leased a beautiful VOLVO SUV with delicious caramel colored interior, denim exterior, moonroof, etc. I made the trip out of town & traveled to this location (39 or so miles away) in Farmington Hills primarily because the Ann Arbor location did not have inventory enough to choose from online & I just hadnt had good luck with local car dealerships in the past.Service was efficient and cheerful. Salesperson Katie, was resourceful & responsive. She pointed out a company discount I was eligible for that I had no prior knowledge of.The showroom is clean simple & connected to customer waiting/lounge area complete with beverages- bottled water, expresso machine, coffee, etc.When we couldnβt get the kids to the dealershipTo test βfitβ all of them in backseat, the salesperson brought the car to us at out home to allow us all to go on a second test drive- this time with the whole family in the car! They loved the rear heated seats. Overall, an easy efficient customer-focused experience with unexpected savings.Thank you Volvo of Farmington hills!
When I chose to lease a new Volvo S60, they were accommodating and process was very smooth. When I had some mechanical issues later with the car, it was swiftly and efficiently taken care under warranty. Very good experience so far.
I purchased a used Mini Cooper for my 18yo son from LaFontaine Volvo, I went to a Mini Cooper dealer in Southfield to purchase a used Mini Cooper. The Sales person that was helping me however, nice was very suspect of my son and I. Not only did I have to show my license and my sons license to test drive the vehicle which I understood I had to show my proof of insurance and the Salesman was in the vehicle with us when we test drove the vehicle. I had been researching used Mini Coopers and I had contacted several dealer but felt very uncomfortable at that dealer. I went to LaFontaine Volvo because I had reached out regarding the Mini Cooper that I saw advertised, Kyle got back to me. My son and I walked into LaFontaine Volvo and my experience was excellent. Kyle treated us with respect and dignity, we were able to test drive the vehicle, Kyle took a picture of our license, he told us to enjoy the drive. He didnt make me feel that he was not being trusting of us test driving the Vehicle.Kyle gave us impeccable customer service and he was vey professional. I went home told my husband that I wanted to purchase the vehicle from LaFontaine because of the service we received from Kyle. The next day we went back and started the purchase process, I appreciate how inclusive we felt from Kyle to Lexi and everyone else. I will be back to purchase a Volvo for myself.
Fantastic vehicles, clean location and a very friendly staff. Josh Lattie helped my cousin and myself with some test drives today and he is extremely enthusiastic about the vehicles in the stable. Highly recommend buying from this dealership and Josh is a fantastic salesman and car enthusiast. SOLID 10/10, Thank you Josh!
Greg was great to work with. He was professional, collaborative, took time to understand what I was looking for and kept me well-informed throughout the process. I would by happy to buy another car from Greg and LaFontaine in the future.
Although I decided to purchase another vehicle I really appreciate Pat Dwyer! Hes a great salesman. He patiently answers all questions and concerns. Id recommend him to folks who are trying to buy their first vehicle.
Scheduled a test drive, 2 days prior to coming in. They didnβt warn me that the vehicle had already been sold the day prior
Would definitely buy from here again. I recently purchased a certified pre-owned vehicle here and it was, by far, the smoothest and most positive car buying experience Ive ever had. Kyle was very friendly, helpful, and patient, there was no pressure for the available add-ons, and they have me a great deal on my trade-in. Good coffee, too.
I got into a very bad accident 2 weeks ago. I am truly lucky to be alive. My car was totaled by my insurance company. I started looking on-line at different dealerships and different cars. I was looking at Cadillacs and Lincolns. I typed in Cadillac CT 6 and found a lot of nice Cadillacs throughout the state. However, I received a call from LaFontaine Volvo. I was hesitant at 1st because I dont believe in buying foreign cars, as I believe in supporting my AMERICAN UNION BROTHERS AND SISTERS. The sales rep informed me that they had just got in a beautiful Cadillac CT6. The sales rep stayed past closing to meet with me and let me test drive the car. I fell in Lobe with the car. I was able to purchase the car the very next day after test driving it. The customer service at LaFontaine Volvo was nothing short of OUTSTANDING! No hassle, professional, friendly, dedicated to my needs and went above and beyond to make sure i was happy and satisfied with the entire process. They had beautiful new and used cars both foreign and American. I am happy to say, I made the right choice in going to LaFontaine Volvo NO DOUBT!
I really like the welcoming nature here for customers. Kathrylin mcCray guided us so good about showing the vehicle and completing documentation.
Previously, I had rated the service department five stars. Recently, I attempted to rotate my tires on my own and found that the service department had mistakenly kept the key to my wheels (no one else had removed the wheels since service at LaFontaine). LaFontaine refused to take accountability for the loss and charged me for a new set of locking lugs. Not a big deal, but this was a service recovery opportunity that would have cost them little and would have benefited greatly.
Recently bought a car from LaFontaine Volvo. Staff was incredible, especially Kyle Wusenich. He got my new car set up real quickly and took extra time out his his day to make sure everything was right. Extremely happy with my new car and will definitely try to work with Kyle again, when the time comes. Nice work!
I was very pleased with the service here. Courteous, professional, efficient and showed that they actually cared about my time and valued my business. It was easy to get a loaner for a few hours so that I can continue working throughout. Highly recommend this place for service.
Overall positive experience.Management team made sure I was taken care of and did everything to accommodate my family.
This was the most painless experience buying a car. I worked with Kyle, who helped me find a car I love with flexible fiance that I can manage. He was very knowledgeable about vehicle and shown me all the features available. There was no pressure, and I will definitely return here for future purchases.
Just bought a 2021 S60 from LaFontaine. Greg, Pat and Lexie provided a seemless and enjoyable experience. Having driven an LR4 for 11 years, the strides in technology were a tad scary. Greg was patient and left me feeling confident as I drove away. Highly recommend this dealership. Enjoyable experience, both professionally and personally.
Recently leased a S60. Kathryn McCray is super resourceful and helpful
I just purchased an XC40 and absolutely love it. I worked with Kyle Wusenich who was so helpful and knowledgeable. He answered my questions and helped me leave that day with my new vehicle. The whole experience was great and Lexi was also fantastic and very helpful in explaining all the details!
Terrific experience purchasing a used Volvo last month, thank you Jeni and your sales team!
I couldnβt be happier with the sales staff at LaFontaine Volvo. Kyle did everything in his power to earn my business and made sure I got the best deal possible. Very friendly and helpful throughout the process of buying my first car. I am very thankful for all their help!
Drove my S80 home today. Great overall experience at this dealership especially my salesperson, Kyle Wusenich. From the onset of the buying process, Kyle was straightforward and honest, listening to what I wanted and needed. He didnt try to pressure me at all. If you want to buy a used Volvo, I highly recommend working with Kyle. Hell find the right vehicle for you.
Sales - Kathryn was great to deal with and service have been good so far
The experience was pleasant. Pat worked quickly to workout the details of my trade (a Kia Telluride from another LaFontaine dealership) so I could get into my XC60. I was interested in test driving a Cadillac...they worked to get the price down so I wouldnt leave. They were successful in getting me to stay. Im happy with my new car and the experience.
I found the car I had been looking for online and coordinated a visit with Kyle to test drive. Kyle was very helpful and professional, guiding me through the process to complete my purchase. I would definitely recommend LaFontaine Volvo and Kyle with used car sales for your next vehicle purchase.
I had a alright experience at La Fontaine. The representative in service, indicated that she did not have my request for loaner (they told me to come in two weeks later so that I could have a loaner). They worked out !!!
Great service and educated staff! Highly recommended, unlike many luxury service departments they charge reasonable prices and do not take advantage.
Excellent service the moment I walked. Another reason I am a loyal Volvo owner.
Frank Dwyer has always come through and taken care of us and our four Volvos. Very accommodating every time we have our cars serviced . LaFontaine Volvo is the Best !
Thanks to Kyle Wusenich I had the best experience of all time, the gentleman was well spoken, very well informed, polite and eager to serve. I chose a vehicle initially, change my mind and without any hesitation after working countless hours to get me a great deal he moved straight forward to my next ambition and gave me an even a better deal. With patience and professionalism he introduced me toThe highest standard of salesmanship I had ever experienced. The level of honesty and integrity that he showed surpassed all of my prior experiences and I am truly grateful for his time and effort. Thank you Kyle π
The whole car buying experience was much better than what I am used to at Ford. Kyle, the salesman, was very in tune with what we wanted in a vehicle and took the time to go the extra mile. He did all he could to get us into the the right vehicle at the right price and there was no pressure or sales games. Alexa explained the paperwork thoroughly as well and it was completed accurately and quickly. The vehicle is amazing and exactly what we wanted. A very positive experience.
Mr Frank in the service department has always operated with integrity and great hospitality whenever I needed service for my vehicle. Hes knowledgeable and enures his team performs excellent repairs or simply regular maintenance each time!! Thank you Frank for continued class!
Overall my experience was really good. Im giving it 4 stars because I felt the waiting area had limited seating, especially during this pandemic. There were 4 other customers waiting and it was a uncomfortable. I really liked the fact that the master Volvo mechanic Levi spent some time with me going through my car and the issues I brought it in for. Levi went above and beyond to make me feel less concerned of my car having issues and that it was a common problem Volvo is aware of. It has always been important to me to have a talk to the technician/ mechanic who worked on my vehicle before and after the work is completed.
I took my xc90 in because my engine kept stalling out when my fuel level got below 3/4 full. I was sold a fuel pump. I get my home, and it started to stall again. I was frustrated to learn that my old fuel filter had not been changed. While installing a new filter myself, I noticed lots of black particles in the fuel. Wow, I then realized that my fuel tank had stuff clogging my fuel pump, but the service department sold me an expensive pump, knowingly that Id have to come back for an expensive tank also. My frustration is off the charts. I wont even let my family ride in the car in fear being stranded.Im so disappointed.
I just financed a second car through La Fontaine Volvo of Farmington Hills. My first car was totaled in a huge accident and I just purchased a beautiful 2015 BMW X3 and I am absolutely inlove with it ! I received great customer service from Kyle and he was of great help to me. They have so many nice used cars and its a great atmosphere. Highly recommend
The entire staff at the Farmingtpn Hills LaFontaine Volvo always take care of any problems which need fixing. They make me feel special and they always service the problem perfectly so I donβt have to return over again.
Miscommunication between service writer and mechanics left me less than satisfied.
Thee best car buying experience I have ever had. Kyle and his Sales Manager Thomas really took care of me. I cant forget the finance manager and her diligence finding me the best finance deal. Awesome Team!
Love my Volvo, love Patrick. Easy, simple high trust relationship.
Recently purchased a used vehicle and found Kyle and Tom very friendly and courteous. I would recommend lafFontain Volvo to anyone looking for a new or used vehicle. I am very happy with my purchase and will buy from them again.
The people who work at this dealer are simply amazing. I am a young man and they took me seriously throughout the car buying process and Im now the proud owner of a Volvo. Everything was seamless and I had nothing but excellent service from the salesman Greg, and financier Alexa. I highly recommend shopping this dealer if youre interested in a Volvo, I was simply amazed at their communication, politeness, and courtesy. Especially compared to the half dozen other dealers I visited in my purchasing process.
I purchased my GMC Acadia SLT through Volvo in Farmington Hills with Kyle. Kyle was great as well as the sales supervisor, Tom, with addressing the questions I had and working with me as far as my budget was concerned. Everything was explained to me to put me at ease through the purchasing process. I would highly recommend purchasing a car through this dealership if youβre looking to buy your first vehicle or future vehicles! Thank you for your help and providing me with a great deal on the Acadia I purchased! βΊοΈ
Bought a used vehicle from here. Kyle Wusenich went above and beyond to make me feel like family. I would definitely recommend that if you are buying a used car ask for Kyle. He will take care of you. Tom Marvaso and Kyle Wusenich stayed late on a Saturday after they closed to get my paper work done.(over an hour) Couldnt have asked for better service. Mr. Lafontaine if you read this these two guys need a raise or a bonus. I will be recommending this dealer to my friends and family.
Evan and Alexa went above and beyond to make sure I got the vehicle I wanted. I appreciate the professionalism and effort. They were great.
Bought a used car from Kyle. Great service, prompt, knowledgeable and helpful. Thank you.
This car dealership is the most respectful and courteous places Iβve ever been. Specially a gentleman named frank who was opening the dealership and helped me out tremendously with a car issue I had. Just thankful that thereβs still great people in this world and nice dealerships who donβt try to turn you away or over charge you for anything. Frank you are awesome βοΈβοΈβοΈβοΈβοΈ
Great experience yesterday! Kyle Wusenich and the whole Volvo team were a pleasure to work with!
I recently purchased my first Volvo from LaFontaine. From the first call and visit, Kyle was knowledgeable, friendly, responsive and patient with all of my questions. I love my new Volvo! I highly recommend working with Kyle at LaFontaine!
Horrible experience at this location! A few weeks ago my husband and I went in to look at an Audi A7 that was on the pre-owned lot. Unfortunately, we were told by the salesman that it had been sold (but still on the lot and online as if it were for sale). I decided to take a look at other vehicles I was interested in.. Well after test driving the xc90 and being underwhelmed, I test drove the s90 and fell in love with it. My husband and I were being helped by Greg. We informed him that we also had a vehicle we wanted to trade in. We were advised to bring in the car to be looked at. About 2 hrs later we came back with the car, a gentleman looked over it, Greg called us in the office with the offer for trade in and write up for the purchase of the vehicle. Excited and ready to move forward, Greg then insinuates that this offer was based on us getting financing through the dealership. I advised him that I already had financing in place, pre-approved. Well he goes out to speak with a gentleman and then says he would still honor the write up but had someone else looking at the car as well just ready to send them the credit application. Confused, Im not understanding what Im missing. Im pre-approved from my credit union and here hes trying to strong arm me into using in-house financing. I told him that if they could beat my current interest rates I would go with in house financing. Well after sending in some fast talking woman, who said she could find a better rate, she later came back and said she couldnt because I was registering the car out of state. Greg then comes back and says they have to do the paperwork over and they would give me a call the next morning. Still confused I agreed. Greg called me the next morning at 1030a to tell me the fast talking lady was able to find a credit union that would match my interest rates. I declined and informed him that I would use my credit union. At this point, Greg states that he had an appt to show the car that day and pretty much couldnt promise anything. I never heard anything else from Greg. I later spoke with GM, Matt, and he pretty much said they couldnt hold used cars. I thanked him ended the call. Im not sure if this is how sales go with all customers or customers of color! I came in with pre-approved financing from a local credit union, found a car i loved but because I didnt do in-house financing I was unable to be helped. Sad because LaFontaine is a very reputable dealership, my husband purchased his truck from their Toyota dealership. Needless to say, I have nothing good to say .
Diahann McGovern was extremely friendly, courteous, conscientious throughout the sign in and pick up process. The various check-ups were completed swiftly. In addition, the crew determined we needed to replace our tires, which they did quickly. We were happy with their performance.
Great Crew...Overall My experience was good.. At service.. they did great work.. for my broken rear indication lamp .. .
On time, service and cost well explained. My vehicle was cleaned inside and out and all with the allotted time quote. Could not ask for anything more.
Real nice sales girl....real informative.
We are a two Volvo family. Both were purchased and leased at and are always serviced by LaFontaine Volvo. We routinely receive excellent and courteous service and would highly recommend this dealership.
I was seen at my appointment time and my wait was reasonable. I was comfortable and I had all my questions answered. Thanks
We just took home a Volvo XC90 from LaFontaine Volvo. The car is beautiful and loaded with features and the experience from LaFontaine was very simple and good. We especially enjoyed working with Evann Parham, who is friendly and works very hard to make sure his customers are happy and knowledgeable about their cars. Well done.
Had an awesome experience at LaFontaine Volvo! I had been looking around for an Audi for coming on two months and finally found a gorgeous 2018 S4 on their lot. To say the experience was easy is an understatement. Kyle at LaFontaine made it possible for the car to be mine just a few short hours after I saw the listing. The car was priced perfectly (and I did plenty of research) below market, no mountain of fees on top of the listing price other than taxes and registration like I found at many other dealerships, and Kyle was pleasant to work with! Go to LaFontaine Volvo, and request Kyle for your next car purchase!
Iβm very happy with my new car. It handles well looks great and has so many safety features installed. My experience was very positive. Greg was helpful, professional, and friendly. He made the experience easy and guided me to examine several options of financing. Volvo makes a quality car
I bought my car at LaFontaine in Farmington Hills. Best car-buying experience. Highly professional and friendly staff. If I purchase another Volvo, I will be a repeat customer.
This was my first visit to the dealer since purchasing my Volvo via a private seller in March 2020. There were questions I had regarding the operation of the vehicle that my service advisor, Lance Dillon, took his time to go over with me when my car was ready. I really appreciated him taking the time to sit in the car with me and explain some of the upgrades my 2019 XC40-R had such as Polestar and the SAE Level 2 Plus features such as park-in, park-out, pilot assist.
I recently purchased a used vehicle at LaFontaine Volvo in Farmington Hills. Id visited other Volvo dealers in search of a vehicle however, considering the dealer staff and the quality of the vehicles that were shown to me; I had returned to LaFontaine to purchase the vehicle. This has been the highest level of customer service that Ive seen in a very long time. All staff members interacted during my visit which made it truly a family experience.My appreciation goes out to Kyle Wusenich for the knowledge of the vehicles he sells and to Alexa Presnell who wrapped it all up for me to make the purchase complete. This is certainly a true 5 star dealer who sets the bar here in Michigan!
Pat was a very exceptional sales person! I love my new Volvo! Pat went out of his way to find the exact car I was looking for! I would highly recommend La Fontaine
I had been looking for a specific color, make and model of a pre-owned vehicle for months now. I finally found the perfect Acura MDX at LaFontaine Volvo in Farmington Hills. My salesman Kyle was very patient & understanding with all my questions, and financial concerns.Thank you for working with me...I love my MDX.
This dealership is really easy to deal with for service. Theyre friendly, honest, and on time. Ive brought the car in several times and am very happy with them.
We had a fantastic experience at LaFontaine Volvo. We had the pleasure of working with Kyle and he made the whole process very smooth and easy. Such a great guy. We love our new (To us) XC-90!
Iβve bought three Volvos from LaFontaine Volvo and my most recent experience was the best yet. Kyle was my sales counselor and he was super knowledgeable about the car I wanted to get. He took the time to show me all the features of my new Volvo. If youβre in the market for a new Volvo, I highly suggest you go to LaFontaine Volvo and ask for Kyle.
Dont trust them.
Convenient scheduling and nice facility. They are prompt and do excellent work.
Kyle Wusenich was very helpful making the decision to buy a Volvo. Never had such an easy transaction with buying a car. He was very knowledgeable about the features and demonstrated the driving assist.Lexi helped explained financing, deals, and patient while we picked our terms.Then Frank came out to introduce himself about the warranty and service department. What wonderful people to be apart of the Volvo family!
LaFontaine Volvo does a great job servicing my vehicle. They are quick and easy to deal with, offering loaner cars when available.
My wife and I drove from Tennessee to purchase a jeep. Kyle and the staff at Volvo did an incredible job! A+ service.
I found out that my fuel filler door would not open on my Volvo XC-90 as I was attempting to fill my very empty tank. Around New Years - not a good situation. I called LaFontaine Volvo, explained the problem, they immediately diagnosed the issue and I was told that they had the part in stock and to bring it by at my convenience for fixing. I got there within the hour, dropped the vehicle at service and headed to the very cozy lounge for a complimentary double espresso. In less than a half hour, fully caffeinated, I was headed to the gas station. Oh, and the service was gratis. About as good as it gets!
Kyle was an exceptional sales person,we were greeted as soon as we walked in,an directed to Kyles office. Kyle had the vehicle out front waiting on us,a 2013 Avalon. Kyle wasted no time getting us into the vehicle, for my test drive. Upon returning to his office Kyle had the vehicle information ready for me to read and look over. He stayed in contact with me offering to help me with trying to find the best finance rate. When we came back to pick the Avalon up,we were treated like I was buying a Brand new Volvo. The Avalon was out front warming up,radio station programed in and seat warmer on. Kyle and the team at Lafontain made my whole buying experience GREAT!!!V.H.Lewis
My son purchased a used car from Kyle Wusenich. He was fabulous, friendly and helpful. We really enjoyed our first time experience at LaFontaine. We will definitely be back again for the great service and we will be asking for Kyle.Highly Recommend this dealership!
We drive an hour to this dealer ship because the service is so great.
Kyle, the salesman, did an excellent job working with me this last week. I purchased an Xc90, and couldnβt have asked for a more pleasant experience. Would highly recommend Lafontaine Volvo.
I consistently receive a high level of customer service when I bring my vehicle in for service. The staff is always attentive and informative. The Lafontaine Automotive Group does an excellent job to ensure customer satisfaction.
Purchased a certified used vehicle from Kyle. Great experience, great dealership, Kyle was extremely helpful, knowledgeable and most importantly wasnt pushy! Well done Kyle
I purchased a used Volvo from LaFontaine in July of 2020. I could not be happier with my experience. The professionalism from their sales team to the service department was impeccable. Thank you for a great experience. I will return when Iβm ready for a new Volvo!
I recently just purchased my second Volvo. Both of my experiences with the my salesman Kyle Wusenich were exceptional. Kyle made sure I received the best possible deal and went above and beyond to make sure that I got a upgraded vehicle this time around that i absolutely love. The staff is very friendly and the dealership itself is kept immaculate. I would highly recommend anyone who is in the market for a new car to visit LaFontaine Volvo. Lastly I wanted to say that the Finance Manager Alexa Presnell took her time to give my some personal advice regarding credit and information how to make it continue to work for me. I appreciated that she was very personable with me.
LaFontaine Volvo clearly understands the Volvo customer. We know what we like, have expectation of excellence, ease, low stress, and fast delivery. My second Volvo from LaFontaine and Greg Ostrowski and sixth Volvo, the experience at LaFontaine does not disappoint. I reached out to Greg he called we chatted and texted - Greg sent me his recommendation asked me to go to your website to fill out an app and set an appointment to meet that evening. The XC60 he suggested was clean and ready. I looked over the Volvo asked a couple questions and Greg took me back to sign the paperwork. Everything was ready for me a complete and done in about 20 minutes. Greg sat with me in the Volvo and pointed out some new options, did the Volvo on Call switch over, made sure to answer any final questions thanked me and let me go. The XC60 he chose is beautiful with options I wanted and some I didnβt know I wanted. Thank you folks for another amazing Volvo Owner experience.
La Fontaine Is an excellent place to buy a Volvo. From Matt, the GM to Greg, the sales exec and Alexi in finance, all focused on key elements of the sale. Matt to ensure I got to test drive the vehicle in these difficult times of the pandemic, Greg focused on the features of the vehicle as we test drive, and Alexi on ensuring we understood what we are signing. Great team! Highly recommended.
Great peoples run great bessines! very clean place make jobs done.the best car and service in Novi area.
Frank and the team are excellent. They are professional, meticulous, and do great job, no matter how difficult the issue!!
Very happy with the service support and communication was excellent.
My car just needed regular service and had a minor recall. I was able to easily make an appointment, communication was good and my service was completed timely. I did not feel at risk, works wore masks and I could see that my car had been cleaned. Prior to the COVID issue - all my service was also handled well and employees were helpful and friendly. Highly recommend.
I recently had the drivers leather seat refurbished on my 2013 Volvo XC 60 that had heavy wear areas after 150000 miles. The work was completed the same day and it looks like new.....and the price for the work was very reasonable. Working with Frank Dwyer, Service Manager has always been a pleasant and successful experience.
I just bought a CPO 2017 Volvo XC60 T6 R-Design from Kyle Wusenich. He was an absolute pleasure to work with throughout the entire process - from my first phone call to inform them (it couldve been any salesperson, but it was Kyle took the call) I was on my way to check out a vehicle that I saw on their website to the moment he handed me the keys. To make the experience even better, I actually changed my mind on the vehicle that I ultimately purchased after already agreeing to buy a different one. They had the paperwork all completed and had to redo it all. But at no point did Kyle get frustrated. He was focused on making sure I was happy with my purchase. I live 45 minutes from this dealership and I would have no reservations about coming back to purchase another Volvo from Kyle in the future.
This is our second car with the same dealership and Kyle Wusenich has been really helpful to provide us all the help we need. The service from Kyle and the dealerlership are exceptional. We highly recommend the dealership to our families and friends.
Great dealership and staff. Handled everything promptly and professionally. Would definitely recommend them to anyone interested In purchasing a Volvo or having their car serviced.
Greg (sales) was extremely knowledgeable and helpful throughout the entire process of obtaining my new S90. I always feel valued and well taken care of as a customer here.
I have been taking my Volvo to LaFountaine of Farmington for a number of years and I always find their customer service to be excellent. They are considerate, thorough, and reliable. And now, after my first visit in this COVID-19 world, I was comforted to see all of the expected precautions in place including markers for proper social distancing and everyone wearing masks. I always have a positive experience.
Fantastic service from start to finish...you wonβt be sorry or deterred from dealing with the best of Volvo dealers in our area. This is my fourth vehicle from them!
I purchased my first Volvo 2012 XC70 out of state and took it to LaFontaine for service. They absolutely took care of my vehicle, upfront fair pricing and AMAZING service. Diahann and Frank were knowledgeable and welcomed me to the Volvo family. I will absolutely continue to bring my vehicle here.
Taking delivery of a new car during our time of quarantine in Michigan is a strange experience. LaFontaine and especially my salesman Pat Dwyer made it easy and fun.In fact is was so good I may always do it this way.Pat is a remarkably knowledgeable and efficient man. Everything went smoothly and easily from start to finish.
Great service, was very friendly.