Over the last 5 years, I have used Apex for all of my real estate needs. Chris and her team found me several great short term rentals when I needed them a few years ago. When I found a home to buy in Falmouth, Apex represented me in the sale. When circumstances changed and I needed to move out of my house, Apex found tenants to rent it. I decided to sell my house recently and Apex staged it beautifully and sold it for me quickly and for top dollar. I have always found Chris and her team to be easy to work with, available when I need them, and professional. They have a great sense of style and understand the Maine real estate market from every angle.

The Apex team took such good care of me and my family during the time that we rented a furnished apartment. They made us feel at home in Maine, and went above and beyond in making sure we had what we needed in our condo. The condo itself was incredibly well designed and so well-appointed. No expense was spared in making our condo comfortable, from the construction/design down to the linen. Many of our visitors still reminisce about the time when our kitchen had everything it needed and nothing it didn’t. Thanks for all, Team Apex!

Chris Kelley and the Apex team have been exceptionally accommodating and communicative with our family as we have had to rearrange travel plans a few times due to Covid restrictions. We greatly appreciate her willingness to work with us as our ability to travel has evolved. We have traveled with Apex previously and the accommodations are always top-notch in terms of cleanliness, amenities, and location.

We have rented multiple properties over the years with Apex Luxury Rentals. The locations are excellent, the properties are well appointed, and we have always had a great experience. I highly recommend them!

I have had two stays with Apex, both were wonderful. The units were very nicely furnished and equipped, clean, everything working as it should. Chris is a wonderful hostess, very responsive and professional. Highly recommend!

Apex Rentals is THE WAY TO go from premium service and property management. Melissa Kelly and the full Team at APEX Luxury Rentals work tirelessly to ensure that our property is maintained, and that our tenants are happy! We are thrilled about the level of service they have offered our family.

We extended the contract on the understanding there would be flexibility, so were surprised by a request for $ 3350 to terminate at the end of the original 6 month lease. We were surprised as there was no provision for this in the lease nor in Maine law.Another tenant was lined up, Apex tried to block the tenant until we paid $ 3350. This fee included $ 1950 of agents fees (a double dip - Apex would charge this again with respect to the new tenant), a $ 250 credit check on the new tenant and $ 1250 rent shortage.The dispute was inflamed by lengthy late night emails from Chris at Apex. On legal advice we declined to pay the spurious charges as they had no basis in contract nor Maine law. Fortunately, Apex pulled this stunt prior to our last months rent going out hence we remained in control of our money. We paid the rent difference, we paid for cleaning, we left the property in excellent condition.I would recommend to avoid Apex as a landlord or as a renter. If you have to rent from them, dont set up automated rent payments. Dont expect resolution of issues in the property. If youre a landlord, you should think carefully about the losses you could incur if your tenants depart on acrimonious terms due to provocation by your agent. And they charge you 20% for this!

We stayed at 13 Lewis Street in Portland, Maine for 4 weeks from mid-July to mid-August, 2019. The place was great. The location was perfect for being able to walk to all things Portland. The neighborhood was quiet. And it was easy to get to and from 95. We plan to stay there again.

A long distance move is always stressful but Chris and Adam helped us with all our needs from short term rental to vacation rental to ultimately finding the perfect house for our family. They were patient guides with an inside track on the market so that we always felt well informed. In a situation where inventory is low, we felt like we had access to valuable information in advance. The Apex team was always available and supportive. We highly recommend them!

We stayed in Portland Maine at one an Apex property. The check in process was easy. Communication was always fast. The home we stayed in was beautiful! Hoping to be able to stay at one of their properties again!

Our experience was delightful. The service was excellent. All who were involved were personable and responsive. We would highly recommend their services.

We originally encountered Apex as the agent for a summer rental in Portland in the summer of 2017. We were so impressed by their professionalism that we decided to retain them as our agent for the purchase of a summer home in Maine that we had found. We live in the southwest and had to participate in the transaction from a long distance with Apex assistance. They handled it flawlessly, and continue to help us with our new experience as Maine landowners through referrals to experts and contractors that we would not otherwise be able to find. Anyone who needs a perfectly executed alpha-to-omega real estate purchase or rental experience, or anything in between, would do very well to contact Chris Kelley at Apex Luxury Rentals.

Perfect location and decor. Super comfortable King-sized bed. Luxurious linens and towels. Space was beautiful and big enough for everyone to relax and not feel crowded. Couldnt be better!

We stayed at 84 High St in Portland for the weekend of our sons wedding. The unit was beautiful, spotless, well laid out and in a perfect location. I hope to return sometime for a less busy weekend!

I want to Thank Apex for years of great service and the peace of mind that comes from working with professionals you can depend on to follow through on their promises. They consistently bring their A+ game.

Ive been so impressed with Apex. They understand the luxury market in all respects. They are modest/not pushy in showing properties, respond immediately to any issues, recognize that the benefit of a management company like theirs is to make the experience for owners and renters/buyers as stress-free and painless as possible. Its been a great experience and I unreservedly recommend them to anyone in the Portland area property market.

We had a great experience with Apex. They screened the tenants and dealt with everything; they were communicative and responsible. We came home to find our house immaculate and beautifully maintained, and while we were gone, we were able to relax, knowing the house was in good hands. I recommend Apex for their professionalism, quick responses to queries and concerns, and excellent services to both tenants and renters. First-class.

My wife and I have been very pleased with the results working with Melissa Kelly and the Apex Luxury Rental team. They found an excellent tenant to lease our new condominium in a short time frame and have provided outstanding service. Highly recommended.

My wife and I recently rented our condo in Portland, Maine. We dealt with Apex Luxury Rentals. Melissa Kelly responded to our request rapidly and quickly arranged an acceptable rental in a highly professional manner. While it is early days for our experience with Apex, we are very pleased so far.

I would highly recommend Apex Rentals. Melissa was very successful in finding me a wonderful tenant for my Portland condo. She was very professional, easy to work with and was able to satisfy my specific rental time constraints. I would recommend Apex without hesitation. Barbara Sullivan

My fiancee and I emailed on Friday night, saw the place on Saturday, and secured it on Sunday. It was a seamless experience all around! Melissa was readily available, quick to respond to our questions, and a pleasure to work with. Looking forward to moving in!

I have worked with Apex for a number of years. They continuously provide a stellar service working hard to keep tenants satisfied while maintaining my property. Melissa has always been available to answer any questions and has made every experience very enjoyable. This is a top notch management company that I highly recommend.

Weve been very pleased with Apex. We needed to get into a nice local rental quickly after selling our home. There was very little on the market and Chris and Melissa really came through with the perfect home for us. Were comfortable and couldnt be happier!

I am renting an apartment in Maine from Apex and they are great. Friendly people who are here to help whenever you need them. Beautiful well kept apartment.

Apex Luxury Rentals has highly exceeded my expectations. I am new to Maine and needed to find a rental property quickly and the agent I worked with was extremely helpful. She was able to find me a rental that fit my needs based on one phone conversation with just a few questions. The rental agent went out of her way to show me properties on Saturday and Sunday when I was visiting town and helped me find exactly what I wanted for myself and my family. The application process was fast and easy and I was signing a lease before I left town Monday morning. I would highly recommend Apex Luxury Rentals to anyone looking for exceptional service, quality, and follow up. Since I signed the lease they have been in constant contact and I have no question they will provide the same service now that I am a tenant at the property.

INCOMPETENT and GROSSLY overpriced service that fails to safeguard your property and interests. APEX chases the almighty buck and shamelessly chases the person who is shelling it out next. You will also have to check their work and make sure they fulfill aspects of their own contract. STAY AWAY! There are an abundance of other property management services in the area that will do a better job for you at a much more reasonable price. Having worked with a few over the years, I have data points for comparison. There is nothing extra or luxurious about the service APEX luxury rentals provides. Management is often absent and disorganized. They are a headache that you will pay 15% of your market rental to and have to manage your own management company. Do yourself a favor and cross this one off your list of property management companies!

We have been doing work for Apex for almost 2 years now. All of the propertys they manage are top notch and very clean and well maintained. We enjoy working for them they are great to work for.

Apex Luxury Rentals has done a great job for us. We bought a house a year before we were ready to move to the area, and we were quite a distance away. Apex - particularly Melissa Kelly - took care of everything. She found us an excellent tenant, handled all the negotiations and paperwork. We had a sense that she really cared about our property . . . and us. Everything was done in a timely way. Phone calls and emails always returned within 24 hours. We couldnt be more satisfied!

We have hired Apex to rent our executive home in Yarmouth this summer. They were able to located a quality tenant very quickly and handled all the logistics. We are happy with the service and would recommend the company to anyone looking to rent their home.

Apex does high quality responsive work for its clients. I would recommend Apex unreservedly.

Made an appointment to view rentals, had appointment confirmed by email. When we arrived Melissa Kelley stated sorry she had been too busy and did not have anything arranged. We flew in to view places, she should have had the decency to call or email us back to cancel. Wasted half the day could have been viewing other properties.

GRANDVICTORIAN #305 NOV 2012 - JUN 2013Pros:Fully furnished apartment that is oceanfront during the down season (thus quiet)Decently furnished, albeit apparently a ripped quilt that I did not notice since I packed it in the linen closet the day I moved in as I brought my own linen and comforter (quilt) to the apartments (I am a germaphob).Although the kitchen was fully furnished, I chose to bring my own cooking utensils and dinnerware.Cons:The apartment was dusty and sand in most rooms when I moved in. I had to sweep and mop the whole apartment three times before the sand was not all over the place. The windows remained closed the entire eight months stay.I was charged $101 and change for a rip in a quilt I’d never used. Plus another $35 and change (per hour charge) for the owner to deliver the new quilt to apartment rental management for them to deliver to her own apartment (not sure why I am paying for the owner and rental agent’s services)I was told the apartment came with two parking spaces through my entire stay but found out in June that arrangement ended in early May between the apartment complex and the owners of the parking lot – only one parking space was allowed starting in May!I was somehow also supposed to feel grateful that I had a “wonderful apartment below market rate”. If they were able to rent it at “market rate,” why did they choose to rent below?I arranged a walkthrough upon check out of the apartment and the representative indicated that the apartment was cleaner than it has ever been, yet when I requested for proof that I ripped the quilt, the owner of the rental agency (APEX) indicated they had generously not charge me for four hours of cleaning after I moved out. This after I did the cleaning before moving out, cleaning the years of dust above the fridge, under the beds etc.

Tried to sell us out during a pandemic