Pretty decent gym. Nothing amazing, nothing terribleNot that many squat racks, only 3 which is not that great in my opinion. Only one Olympic lifting platform.Has a decent Trx rack set up.

Spineless pathetic management. Extremely noisy. Studio 1 has obnoxious loud music and management doesnt do his job in keeping the door closed despite many members complaining. Today it led to an altercation because some member simply got fed up. Stay away.

Terrible management. Should be sued for damaging hearing of membersThe noise levels is unacceptable especially when Studio 1 door is open. It can seriously damage ear drums. Management doesnt care. Maybe they will when they start losing members and are hit with a class action lawsuit.

Great Gym! Always went to this gym on my days off and when I could before I had to move away! Its got everything you need if youre a serious body builder or fitness guru! You wont be dissappointed!

I would give golds negative stars if possible. They are vultures and dont care about their customers. Closing your account will take an act of god, I swear it. Its happened twice now.When covid hit this location closed. We tried to close out our membership but the location was not open and we couldnt get through to anyone on the phone. They also stopped charging us on the auto-debit. We assumed they just closed our our account and they were going out of business. Unbeknownst to us, they moved our account to another location that was still open, without any notification. For 8 months they accrued monthly payments on our account but (didnt hit the auto debit so we had no idea) until we received a letter from a collection agency saying we owed $500.I can go on about how we called everyone and their mother at golds and literally no one cared about helping us but this already long enough. Today we settled w the collection agency and our credit reports will be tainted for 7 years. I would sue but unfortunately weve moved out of state. These guys are giant... Ill stop myself. Get your membership at your own risk, golds is the worst gym in America

The gym itself is pretty ok but if it ever comes time to terminate your membership be prepared for a wild ride. Ive requested my membership he terminated at least six times only to find out that after all of this there is no record of any of it on their end. The business practices at golds gym border on predatory and should be avoided at all costs.Personal trainer bailed on me for pushing myself too hard (at the trainers behest) and having an asthma attack. Golds wouldnt give me a new trainer or refund the remaining sessions I already paid for.

The gym is good. You have to go at certain times so it wont be packed. One thing though they need to hire new people to work at the front desk. The Indian guy which I think are one of the managers is not friendly at all. Very poor customer skills. Dont say hi. Just looks at you. The white girl, and white guy are not friendly neither. They lack customer skills.On the other hand, the Mexican or central american guy is very friendly. He will greet you as you are taking your temperature. They need to hire more people with customer service skills. Other than that the gym is not bad

Great staff. Good classes and equipment

Good gym. Little waiting for equipment. Nice mask compliance. Plenty of room. Handy location

Abysmal customer relations. Ive had bad encounters with gyms in the past when it comes to cancelling memberships but this one takes the cake. Pretty sure what they did to me is illegal but given the stakes its hard to take legal action.I canceled my membership when my location shutdown, the billing ceased, and I went on with my life. A few months later I noticed they charged me again so I cancelled them from my credit card. From this moment on they continued to bill me monthly for 6 months and then claimed I owed them all those dues. After polite phone calls and emails to tell them I had cancelled and they should remove the charges they claim that since there is no record of my cancellation there is nothing they can do. The real kicker is they had no record of my logins at my location either which leads me to believe they intentionally misplace records so that they can chase you down for bills. How they managed to reinstate my membership is of major concern, too.This institution would rather alienate people and conduct shady business practices, than instill good will and try to earn back my business. I will never recommend Golds to anyone. If you ever come across Logan or Eva at customer relations be weary.

Horrible experience. Was a loyal customer to this gym for 10+ years. Stopped using their product and they absolutely screw you over. I’ll go back to a gym when it’s safe, but I’ll never go back to Golds.

Best gym in the area. I have been a member for many years. Excellent equipment, friendly staff, clean locker room, easy parking.

Great location, large free weight training area and decent mixture of machines. The staff is friendly and helpful and the locker room is a pretty good size. Good value.

Mr. Hill was very professional and efficient with welcoming us to the gym during COVID times. The facility was clean, well maintained and didnt have a lot of people which made me feel safe enough to work out comfortably. Great place with great selection to work out whatever you need.

I renew my membership who expired this past March when the virus hit. I called several times to renew, no one picked up the phone and when I left a message no one called me back. So I went there on Saturday and told the person at the counter about it - his answer NONE. I asked if they were strict on the new boundaries due to the virus, a simple yes. Then I asked why do you let this lady cross the whole gym (which is big) without a mask. He looked and said she has a health condition so if she has then why isnt she wearing one. He said I know her, then called her by her first name and said where is your mask? It happened to be in the office and they both laughed. Did I miss something? I am not sure if I should go back, my immunity has been compromised and I work for a surgeon. So we see patients by respect I should be concerned for them.

I love coming to this gym. I get along really well with the staff and with covid I love seeing that they are always going around cleaning.I also find that the equipment here is top notch compared to the other golds in the area.Since moving out to Alexandria, I still drive an extra 15/20 minutes to come to this location over going to another golds.

I like this gym but when I got my suscripción the person who helped me told me that I could switch plans and also cancel my membership without any cost but it turns out that when I wanted to change my membership then they told me that I have to pay 100. Then I went to change my plan and they told me that I have to pay $90 and then I said it’s fine then and the person who was in front of me only said: yeah that’s what I thought. How Ironic!

Nice place, lots of great working equipment

Ive had and still currently having a horrible experience with customer service. I sent an email back in september about updating payment info and they got back to me a week ago 12/2. If I hadnt gone in person to change it who knows how much they wouldve charged me. Secondly, they have been repeatedly over charging me and when I spoke to someone about the charge he told me to send an email which was two weeks ago now and still no reply. I dont understand how hard it is to reply to an email. Thirdly, given the pandemic and how loosely they enforce the mask wearing mandate, Ive felt very uncomfortable with the environment and have been wanting to cancel my membership. I also heard that they were going to charge all members an additional percentage due to loss of revenue due to the pandemic. I was told that regardless of the global situation chances of cancelling were unlikely or that Id have to pay a large fee and then again sent to email customer service. Which has sent me down another rabbit hole endlessly waiting for an automated reply from a jock in an office. This is supposed to be a multi million dollar corporation and this is the best customer service they offer? I would rather go to planet fitness in the midst of this outbreak. I never write reviews but this deserved special attention. Maybe this is why branches keep closing? I will certainly be taking my business elsewhere as soon as I get my email confirmation back hopefully sometime this decade.

I was really excited to workout in the Mecca of Gyms but sadly No free passes for out of state people.

Well maintained equipment, but sadly poorly cleaned locker rooms. I expect more from a premium membership!

Adequate gym, clean and conveniently right off highway.

Be careful! Even if you cancel membership they will continue to charge your credit card with a different merchant number. They charged my credit card 8 times in the past hour! Don’t not trust golds gym

Used to really like this gym, but making people wear masks in the middle of a set is absurd. Pretty close to canceling my membership. Now we have some dude complaining on another review... you in ow the risk, stay home and workout.

Mask wearing while lifting weights makes breathing harder and more difficult. Those who are afraid should stay at home. Bad hours especially on weekends with a closing time of 6pm. Cant get much done with hours like that. Also, Fairfax location had no air conditioning during the dog days of summer. Unacceptable when paying dues for years to this company.

The mask requirement is WAY too loosely enforced. Im regularly surrounded by 3 or more people doing the ol mask pulldown below nose/mouth move throughout their workout. Occasionally no mask at all. If youre going to advertise yourself as being clean/safe to use during the pandemic then youve got to actually enforce these things..Worse yet, some gabronis have the gall to leave reviews here, saying boo hoo I cant breathe during in a set. Nevermind the fact you can be killing people. Get over yourselves.

Deducted money from my account for no reason and said it was maintenance fee. We had paid extra $150 at the beginning so we could cancel any time but when now they charged $150. Very bad customer service and I will never go to this gold gym ever again.

Super ridiculous cancellation policy. Not transparent at all. Hidden information on cancellations. Called In Feb and March to cancel due to Pandemic. Cant believe - Charged again in June in spite of not attending GYM for 3 months straight. Not friendly management.

Gym was okay when I first joined in June then they decided to make everyone wear masks at all times. They’ll interrupt you in the middle of a set to tell you to put on a mask, they’ll tell you right after you take a sip of water to put on your mask, they’ll say something if it slides down the slightest bit from the top of your nose it’s pretty crazy. The worst part is the lady who I assume is a new manager who literally will follow people around and harass them about masks. Oh also she threatened to call the police on me and kicked me out of the gym and cancelled out my membership 🙌🏻

I got super bad experience from this gym, their staff works without gold’s gym rules and they were not honest !!! I’m sure about this writing because they did for second time and it’s not acceptable!

Quality of equipment is average, amount of equipment is less than most gyms around, weights are never racked, trash left everywhere...overall a horrible gym

Excellent gym

Great staff! Friendly and personal. The trainers don’t act snooty which was my experience in a few other local gyms. The equipment is up to date too! They offer a variety of classes that come with most memberships and the classes are great- many varieties and effective. You can’t beat this deal anywhere else in town.

That super tense girl at the front desk, Hana, is far too quick-tempered for me. She isnt clear with what she needs from you so she gets noticeably frustrated when you cant read her mind. Shes rude and demonstrates that she doesnt want to be there. She snapped at me and made this insane hand gesture when all I did was ask a question about a product. Not a member and wont be after that. Lol Homegirl either needs a few shots/bong hits before she goes to work to chill the hell out or quit the job if she doesnt like it. Either way, LIGHTEN THE HELL UP, HANA.

I love this location! Very clean and great staff! Worth the extra travel time for me!

Ive been going to this gym for about 3 years. Great classes and a good range of equipment. Staff is great, especially in the kids club. Love having the movie room, too. Theres sometimes a strange smell from the grocery below, but not a big deal. Great place for a workout!

The Golds Gym is not a bad place to work out. I have good experiences with staff and facility. But be careful when you sign up. If you cancel membership, the Golds Gym can still charge you fee and is incompetent in processing cancellation. I cancelled membership many months ago and but still never received refund for over-charged amount. The Golds Gym promised to correct this but never resolved this issue. I am quite disappointed with the whole process

Best place to be if you a serious gym guy..

Keeping it clean and safe during these crazy times

What there to say about a Gym, no special perks here other than it a little larger then some, going back to get in to better shape.

It’s fine but it’s not for the price they are asking. The only issue I have it that some members who have been here for longer are allowed to occupy several benches without working out. Just leaving their stuff and talk to the stuff and to each other.

As an Fitness Consultant there for almost a month, I can say that the positive reviews are true.This is a great place to train with friends, which is why I want to hook members upthat refer their friends to our gym.My first hook up is a give away gift certificate for one at The Silver Diner. The way to win that is by having your name enter in a drawing when you refer a friend. See me at the gym to know how to win a gift certificate for one from The Silver Diner.

Great gym, very helpful and friendly staff; I would highly recommend personal training expert Luke Hayes. I have been involved in fitness for over 20 years and never had a personal trainer. I decided to try a session one day and it was the best decision I made. Luke’s knowledge and motivation has helped me reach the fitness goals I previously set and now I continue to set new goals I am confident I will achieve through his help. I would highly recommend Luke for anyone out there wanting to improve themselves and achieve results. Whether you are new to exercise or have years of experience Luke will make you a success in the gym.

Ive been going to this location for several years and havent ever thought twice about switching gyms. Everything about this gym is near impeccable. The equipment, the facility itself, and most importantly the STAFF. Everyone who works here, especially the front desk staff, is so helpful. Ive never felt more surrounded by good vibes and a positive atmosphere.

I have been attending this gym for the past three years, and I have one word to describe the place HOME. Everybody here is so helpful, kind, friendly and makes all members feel welcomed. The STAFF here is amazing, starting with Mrs. Linda in the Kids Club, all the Personal Trainers including Luke, Philip, Sofia and Chris, all the Front Desk Staff starting with Shawn, Patrick, Hind the list goes on.The Fitness Consultants are helpful as well Carlos and the tall good looking guy who works a lot, the instructors do a great job teaching the classes. If you are a NOVA resident I highly recommend you give this gym a chance and try it out, you will not regret it.

**DO NOT JOIN THIS LOCATION!**I joined this Golds Gym in January of 2013 on a month-to-month basis with the possibility of moving. When I signed up, I read in the contract and had been told that if I wanted to cancel my membership, I would be able to do so if I moved to a location without a corporate owned Golds Gym. I ended up moving to the upper Midwest in March 2013, nowhere near a corporate owned Golds Gym (theres not even one in my state). I attempted to cancel my membership in April of 2013. The operations manager said it would be no problem. I provided proof of location change with copy of insurance bill and driver’s license. She said it would be no problem.It is now November 2013 and I’m still trying to exit the contract. Customer service is no help and says if I were to exit contract with them, I’d need to give 30 day notice which I have several occasions (and provided previous correspondence via email). I ended up opening a claim with my bank on Gold’s Gym and blocking all future charges. Even after a month of having my bank block charges, I’m still getting emailed by the operations manager that I need to pay for my account.I urge you to be very careful when joining Gold’s Gym and if you do, please do your research on where to sign up. I would think that they’re not all like this, otherwise they wouldn’t be in business. This location however is awful. The other 2 reviews are similar in nature. There is a pattern!

Terrible management. Machines disappear or get put in the ladies gym with no replacement. Yet they have multiple duplicates of other machines on the floor and could put one of those out of general circulation. When I mentioned this to the manager he just muttered something about blaming it on “corporate” and didn’t take any responsibility or even seriously consider fixing it. Staff is very rude, especially one woman who works at the front desk. When I tried to get her name later she was nowhere to be found (typical). Really a bummer because it’s a nice, big facility with plenty of parking and with decent management it could be terrific.

It took forever to cancel my membership, in the meantime they charged me a facility maintenance fee, while in the process of canceling.

They offer 3 day free pass and dont rush to join, unlike other gyms.

These clowns make you wear a mask while exercising

By far the best Golds Ive been to. The staff is great and really supportive. My PT is Randal and the dude is just beast. Hes a great teacher, exceedingly patient and knowledgeable. Cant say enough good stuff about this place.

Ive been training at this location for about 6 months now. The entire staff is helpful and very friendly. The gym has a variety of equipment and machines to help you reach your goals. I am definitely a satisfied member.

This was the first gym I ever joined some three years ago, and after attending the Loudoun County locations for the last two years, I still prefer this location (I moved back into the area). Yes it smells weird when you initially walk-in, yet once you get upstairs where the actual gym is, youre good. The weight room equipment may be old, yet its the good stuff (no hex plates, and no bad - AKA unbalanced or bent barbells). They do have one platform (plus two half-power racks) and a two sets of bumper plates. They do have new treadmills.The staff here is great. They make the enrollment process easy, and theyre able to answer all your questions. I also never had any issues with other gym users here previously and currently.

As for gyms its harder to find a nice gym. Ive been with Golds gym for a long time and they do right for me. Clean establishment and everyone is very helpful.

Out of the 4-5 golds I use, this has to be one of my favorites...its big! Lots of free weights, treadmills, class rooms...locker room (at least the mens) is large and pretty clean.

I like to come here to train with Mark Wolf, a talented and hard working trainer who is an asset to the organization of Golds Gym.Im a big fan of the cardio cinema--they have great movie choices! There are constant improvements being made to the equipment and facilities. The locker rooms are the nicest Ive seen in this area, and the clientele is unassuming, friendly, and nice. You can tell that people are happy to come to this gym.If you live close by, join this gym, and sign up for sessions with Mark Wolf. You will see immediate results!

After I cancel my membership with golds gym they still charge me for 2 months, after my entire family being membership for 7 years, and when I call them day días that, That was the policy of it.Please don’t become a member of golds gym.

I joined Golds Gym in November 2013 after the Curves franchise I was a member of closed for business. I checked out a couple of other gyms, but knew there was something different about this location upon entering the door. I felt an energy and a general solid interest on the part of the staff (like Meghan and Carlos) to ensure I felt welcome and that they were there to help me. I signed up the next day. After doing essentially the same Curves workout for over 5 years, Im enjoying the variety of workout experiences offered here, including the different machines and the classes. Ive had the chance to take Bodyflow classes from 3 different instructors, and while each was different, all were equally good. I am also tapping into the personal trainer opportunity and have really enjoyed working with Phillip. He has taken the time to understand what I hope to accomplish and work with me. While I eventually hope to be able to work independent of any trainer, I fully appreciate the benefit of Phillip and the support and direction that he provides me at this beginning stage of my efforts. If not for him, I would give up too soon and not realize the full workout/weight training benefit. Hes fair and he pushes me to do the very best that I can. Thanks to all at Merrifield Gold Gym, to those Ive interacted with and those yet to come!!

I have been working for Golds at Merrifield as a personal trainer for the past 3 years (first part time, now full time) and its home to me. I have really enjoyed training all of my clients, meeting new members, and making connections with all of the staff. Whenever I walk through those doors, I feel happy & wouldnt want to be anywhere else:)

Update: He missed his goal for April also. Lord Have Mercy lolI just want to congratulate Brian (General Manager) on not hitting goal since November! Good job, Bud!

Been coming here for a few months after taking a few years off and the closing of the Tysons location. The place smells really bad and they seem to use alot of air freshener or industrial cover up to mask it. Which isnt the greatest scent either. Will be canceling my membership.

I was very impressed by the excellent service and professionalism of Jonathan Kampans during my registration process.

This golds gym is alright. I prefer the golds in Rosslyn, Clarendon, and Tyson’s. It’s missing some of the equipment I used at the other gyms.

Decent quality gym. Some parts of the gym floor are caved in due to people dropping weights... They have a good amount of free weights, benches, squat racks, cardio equipment. Personal training, free classes for members, a theater. The changing room smells so bad

The gym staff is helpful and eager to help you, if needed. Plus, if you are into cardio, you should definitely try out the cardio room. Watch the movie/show being played and you will not even realize how much youve worked out. That was definitely a big contributor towards my rating. All in all, I liked my experience and will most likely return

Great

I was in 3 three months contract for personal training and when I join they told that, I can cancel membership any time. but when I requested to cancel the membership they are saying that I have to give one month prior notice. Very disappointed with their service.

Friendly staff, clean facility. Masks are required.

Yea screw this gym, they got me thinking they were being helpful and i could workout for another week. I was actually going to get a couple new guys to join this Gym. Now i will tell them to take their business to a different company.

I was brand new to the fitness world, I had no idea where to start or where to end, but I had a vision to lose weight and to finally bench 315lbs. I came to Merrifield Golds Gym and with Remys help, the GM, I was able to achieve my vision and finally feel comfortable about myself. I highly recommend to anyone to come to Merrifields Gold Gym, theyre not only here to help you but theyre also your family.

If you are looking for a great facility with experienced fitness instructors without the super expensive membership, this is the place for you. The membership rates are reasonable and the staff is super nice. I love the cardio theater because they always show good movies that help me zone out while running.Ive been a golds member for over 10 years and the Merrifield location is one of the best ones I have come across.

I was treated extremely rudely on my very first visit! I went in to inquire about membership and the front desk person, Asia, was beyond unprofessional. She had spoken rudely and disrespectfully to the person before me and I was hesitant to even speak with her. When I tried to ask questions because she said no one was there to help me at the time, but didnt tell me when to return, who to speak with, or offer me any material, she began to speak over me, behaving immaturely and aggressively; she then told me to move so she could sign in members. And I wasnt even in their way! I would never have someone like her greeting or speaking with anyone as a representation of my place of business.

About had it with this place. Third Saturday in a row where the gym doesnt open on time. The general manager either is completely incompetent or doesnt care. Dont waste your time or money, the equipment sucks and clearly the staff doesnt care about the members. Time to go elsewhere.

Big gym with every weight equipment you will need to train

I LOVE this gym, been going here for almost 3 years. I enrolled in the Golds Gym Fit Challenge last February, and it has been one of the best things Ive ever committed to. Ive dropped 35+ pounds, put on some muscle, and feel great about myself. The regulars are really friendly people -- theyre there to do their work, but they will gradually warm up once they see you around for long enough. I owe a lot to both the regulars AND the trainers there -- Philip and Sofia have both been really open about fitness and nutrition advice, as is the shop manager, Remy. My Dad used to tell me, Never ask a fat guy how to get skinny. With these folks, you are definitely in good hands because you can see they really live fit, and the results show.Best times to go are, of course, when everyone else is at work, however even during rush hour there are plenty of machines. Youll have to wait for a bench or a squat rack on occasion if your target time is 7am or 5pm, but most folks dont mind giving a spot or letting you work in. Everybody plays nice in the sandbox. My wife drags me to spin class on Saturdays...I hate it because Im not a cardio guy and not particularly athletic, but its been a major help getting me to slim down. This gym has benefits over XSport: The equipment for the price is pretty equivalent, but this place is nowhere near as crowded during rush hour as XSport is. Its a zoo over there, plus parking is a nightmare in that garage. Overall Ive had a pretty good experience here.

Very little space for people who dont want to do courses. Youre better advised to go to the one down the road.

I was harassed by the woman at the front desk named Aisa for trying to buy a shirt because I didnt approach her first. She was extremely rude and would repeatedly tell me how I do not have manners or know proper ediqute. I just wanted to buy a shirt.

I joined the Merrifield Golds Gym under the SIlver Sneakers program provided by my supplemental healthcare program. Golds welcomed me with no hesitation and has continued to treat me as a valued member even though my membership is free. Of course, they hoped that I would contract for additional services and I have. I see a personal trainer twice a week and in my two years of regular attendance, I have gained strength and confidence. My two trainers, first Josh and now Luke have challenged me to stretch myself in ways that I know I would not have done on my own. The gym is well-maintained, clean, and friendly. From conversations with my friends, I believe the trainer fees are well within local standards and for me are now part of my routine budget.

The Golds Gym in Merrifield is top notch! The staff are professional and personal (they greet me by name whenever I arrive.) The facilities are always clean and organized. What I like most about this particular gym is the support one gets from the staff in achieving your goals. Its what sets it apart from other health facilities (i.e. Xsport fitness).

This location ins next to an Asian market and the odor of fermenting fish permeates the gym from the moment you walk in. Disgusting.Also would be nice if you could choose another channel on the TV in the womens studio.

Huge gym with so many mAchines to pick from. I like the variety of workout classes and the multiple rooms. They also hAve a womens only section of gym. What I cant stand is how bad it smells like fish when you walk in due to the grocery store next door...I feel like I leAve with the smell on me. I also wish they played more upbeat movies in the cardio room- not slow, sad movies.

Supper rude employees. walked in having a guest pass and one of them said there is a $15 guest charges and you should be a local to check in to that location. What does a Guest means? Or someone who wants to try out their service? Thats what I got from being a guest and will to have a membership.

I love the Les Mills group exercise classes at this Golds Gym. The instructors are outstanding: professional, courteous, highly fit, motivating and as concerned about preserving members safety as they are about encouraging them and showing them how to get a great workout. For anyone unfamiliar with Les Mills, its a bunch of inventive fitness addicts headquartered in New Zealand who choreograph--meticulously--creative workout routines set to popular music tracks. The workouts focus on all parts of the body and provide excellent interval-based cardio training (except for the yoga/pilats--Body Flow class) interspersed with some toning and ab work, followed by cool-down. The genres range from martial arts to athletic step to weight training to one class that I like to refer to as high impact calisthenics on steroids (Body Attack) and those are just a few. The moves take a few classes to learn but the classes are worth the effort. Theyre fun and you can burn 700 calories or far more in many of them if you work hard. Golds instructors help you to do that and build a real sense of camaraderie among those who take the classes. I had trouble finding a gym that has a lot of the Les Mills classes I like to take but, thanks to the Merriefield location, I can take up to 10 classes a week and am in the gym six days of every 7. Its also a friendly atmosphere but a serious work-out one. Folks are friendly and theres plenty of banter among them and with the friendly staff but were there to get it done. If youre looking for a tough but enjoyable group-x workout with great instructors and friendly, dedicated members, Golds in Merriefield is a good choice.

Charge after cancellation.

Friendly staff and clean facility

Golds gym

Pros: Large facility(pool,group workout rooms,basketball court,sauna/hot tub), garage parking,right above walmart, tons of equipment, clean, friendly staffCons: Can get a bit packed during peak hour, mainly affecting the dumbbell area and cable machine.

Big gym so dont have to wait to long for a machine. It smells really bad in the whole place though.

Pretty good facilities but the sauna is pretty much always broken; starting to think they just turn it off on purpose to save money

Great staff

Clean gym

It is a very bad experience, not friendly and the staff didnt tell me about the renew automatically, they charge me after my membership end .bad place 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Solid music, never too crowded.

Equipment is old, parking is horrible, and it has a weird smell everytime.

Too many machines, really small

Dirtiest Gym ever!

Very good very good service and very good machines

I did not like it at all because if you want to cancel you have to pay half a year more to cancel it seems to me a scam