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GCA Parkour and Freerunning
85 Mill Plain Rd, Fairfield, CT 06824, United States
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GCA Parkour and Freerunning

Comments
Th
Review №1

My kids love Ninja Warrior and Parkour! Wears them out, just what a mom wants.

Me
Review №2

We are VERY disappointed with GCA Ninja. Today (1/31/2020) we arrived for the same class my three daughters had been attending for 5 months to find out that they had changed the time from 4:15p every Friday to 4pm. This means my kids missed 15 minutes of class. I expressed my concern with the man at the front desk who apologized for the oversight of not notifying us last Friday, nor sending an email to notify us.While I was providing feedback, I also mentioned the lack of acknowledgment of customers when we entered the building. I told him that wed never been smiled at, said hello to, or waved at when we walked in. He thanked me for the feedback and said hed address it with the staff. I believe he was one of the owners.Moments later, I walked back to check on my kids in their Ninja class and found out that GCA had instituted a new rule (effective 1/27/2020) that the ninja students MUST purchase the $25 dollar t-shirt and $10 headband. We were NOT notified via email in advance about this; instead, the instructors told the kids (many who were in tears) that if they didnt have the uniform next week, they would not be able to attend.I marched back to the front desk to let the same man/owner know that this was not OK. They (GCA) should have notified the parents in advance and not put us in that position, with crying kids. I informed him that I would not be paying $105 dollars for the outfit that was now required for my kids. He said everyone has opinions and with that comment, I pulled all three kids out of the program.So, because of their terrible customer service and lack of communication, I cancelled my three kids ($114 x 3 per month) for the next 5 months of the program. The other parents in our group (6 other kids) also cancelled their (crying) kids from the program. This reduced their program from 10 who showed up today to 2. I would image that this affects a small business a great deal, however he didnt seem to care.I will take my money elsewhere; the sad thing was that this was all preventable with a little bit of communication.

Na
Review №3

Our younger boys have been taking ninja zone classes for over 2 years. They love it and added parkour this summer. The coaches are both encouraging and disciplined - a good combo.

Ni
Review №4

We were about to go to the gymnastics place when one kid ruined it by walking into the place when they werent behind the Counselor. Later since there was no trampolines be in the parkour place and there was in the gymnasium, they were the ones having fun while we just sat around and they yelled at us for so much as talk about how boring and bad this was.Definitely deserve a refund and a waste of $90.We payed them $90 for them to yell and have fun with each other while we sat around bored to death. Would give it 0 stars but you arent able to.

Be
Review №5

The Counselors seem like you’re having more fun than the campers are they don’t care about anything but themselves. We were going to go in the gym to use the trampoline because their trampoline had broke in the parkour section. But we We were not allowed because One kid accidentally stepped on an area they weren’t supposed to. This was way unfair to the rest of the kids and I would give this place 0 stars if possible.

Si
Review №6

My opinion for the parkour classes has changed the coaches are nice but the price for only 1 day a week keeps rising, but that is not the main problem the people at the front desk is. One day I called them about a problem I had. I called and spoke to them very politely but for a reason I don’t know why, they had a very attitudish tone and even threatened me . Overall: they have changed to much, got rid of to many coaches and needs to hire people with better manners

El
Review №7

My son loves the parkour classes here

Je
Review №8

Toward the end of my time with GCA, they changed so much of the parkour facility. They sacrificed training space for sell-ability & tighter security by placing a rather large desk near the entrance & expanding the size of the viewing room. This would have been fine except they eliminated 2 of the adult classes, merged the remaining adult classes with the more experienced childrens classes, & changed the hours. They also started putting the adults on a waitlist to join in classes & they eliminated the drop-in option for adults. If you are an adult looking to train in parkour, this is not the place to do it.

Me
Review №9

Over priced, unorganized, unprofessional and lack communication between employees and lacks communication to those who are signed up. But there really isnt another Parkour place nearby. However coach Tom and some of the others are good with the kids, which is why we stay.

We
Review №10

Pretty nice; pretty close

Ri
Review №11

The staff are very friendly. My daughter loves coming here! WE

Da
Review №12

The facility has a ton of options for kids of most ages. Theres also a pretty big climbing room / gymnasium that younger kids can play in between classes or while their sibling is in a class. The only drawback with the facility are the really narrow hallways that can be tough to get through during peak class time.

Ur
Review №13

Awsome cant stop going every week

Br
Review №14

Both my kids love it there

Si
Review №15

So i love doing parkour even im 10 i still practice and maybe tomorrow or either today i might go there

We
Review №16

Great place for kids..

sa
Review №17

An ausome facility with a foam pit for practicing flips and a crash mat for your drops and if ur unsure about something just ask someone there chances are theyll show you.

No
Review №18

THE MOST FUN PLACE IN THE WORLD

Je
Review №19

You guys have to just like you on Monday I will try on parkour but today will go try now

Fo
Review №20

Staff are so nice

Jo
Review №21

Parkour it my life I like it

Information
7 Photos
21 Comments
4 Rating
  • Address:85 Mill Plain Rd, Fairfield, CT 06824, United States
  • Site:https://gcaofct.com/
  • Phone:+1 203-610-8200
Categories
  • Gym
  • Event venue
  • Personal trainer
  • Physical fitness program
  • Sports complex
Working hours
  • Monday:9am–4pm
  • Tuesday:Closed
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible car park:No
Amenities
  • Wi-Fi:Yes
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