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Grismer Tire & Auto Service Center
5301 Dixie Hwy, Fairfield, OH 45014, United States
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Grismer Tire & Auto Service Center

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Aa
Review №1

Great experience. I was greeted immediately and the tire work was done in a timely manner. I definitely recommend this as your new tire shop.

Da
Review №2

My sons car had a flat over at Jungle Jim’s with no spare on a Sunday. I had him take it to Grismers. They were all over it first thing on Monday. Gave us options and reasonable solutions. Had everything done by Monday afternoon. Very trustworthy and reasonable solutions. Thanks for taking care of my son instead of taking advantage. I highly recommend these guys!!

Ca
Review №3

I am very happy with Grismer Tire and Auto Service. They have been taking care of my car for several years. They always check everything I ask them to and if something needs attention, they let me know immediately and even offer to fix it while I am already there. I feel they are trustworthy and care about keeping me safe and my car in great condition. Thank you!

st
Review №4

Got a flat, the guys at Grismer we’re able to get me fixed up and back on the road. Super fast professional friendly staff. I would definitely recommended space to my friends and will be a return customer.

Ke
Review №5

I came in without an appointment not sure what I needed. Anthony and Jon were very friendly and helpful. After running some tests they had someone quickly install a new battery for me. They went out of their way and I very much appreciated it!!

Ma
Review №6

I was very impressed by the cleanliness of the shop and the restrooms. They honored my appointment and got me out the door in a timely manner. I’ll recommend Grismer to my friends and be back.

Sh
Review №7

I had a GREAT experience with Grismer. John was always kind and explained everything. He was awesome at answering my questions! He was very patient with me. I would definitely recommend Grismer to anyone who asked! Wonderful experience!

Co
Review №8

Great service at a great price, definitely shifting my family’s business to Grismer after the experience I had yesterday. The shop was clean, the staff professional and knowledgeable, and they took COVID seriously. I’ll be back for sure!Update Sep 27 2021:Took my car there for a noise I was hearing on acceleration, turn out it was three engine mounts that had completely gone out. I dropped the car off at 9am and had it back at 4pm. Work was good, price was fair, and the customer service was excellent. Im very pleased to continue to give my business to these great folks. Hands down best shop around.

Bi
Review №9

Awesome work, honest staff, I keep coming back!

El
Review №10

Took my car in for an oil change and maintenance check. The guys are very professional and tell you up front what is recommended to replace or repair prior to doing the work. They do not pressure you to do any of the recommendations and if you do have work done I feel it’s fair priced. I would highly recommend Grismer!

Ti
Review №11

Great customer service and great place to have work done by people that you can trust.

La
Review №12

The guys are always friendly and efficient! They get me in and out with no hassles. They never try to upsell me or talk me in to things I dont need. They always give me a heads up on future maintenance to expect. Their technicians do excellent work and are meticulous! Most of the guys have been there for years so not a lot of turnover in staff. Ive been coming to this location for over 25 years and would not trust my vehicles with anyone else. Grismer is lucky to have such excellent associates representing them especially in a day in age where customer service has gone to the wayside and turn over is prevalent. Hands down this is the place for your auto repair needs!

Tw
Review №13

The team here at Grismer was very efficient in every aspect of the service’s I needed! Travis explained everything to me. Pros, cons, cost etc.The team cared & it was very clear of the work that was really really needed. I noticed the difference as soon as I drove off the lot! I’ve already returned for basic oil change & I will continue!!Twila Hopkins

Mi
Review №14

Awesome. I’m very cautious as to who I let work on my cars. Grismer’s has always treated us great & fixed our vehicles correctly & with professional care & attitude. They don’t sell you something you don’t need & will not give you dumb answers.

Ri
Review №15

I’ve been occasionally visiting this business the past year for air pressure updates on my car and they have immediately assisted me so when I needed new tires I purchased them here the workers are kind professional and very attentive! They offered me several options and once decided were courteous and very efficient! I highly recommend this business located in Fairfield Ohio.

Be
Review №16

Professional staff and mechanics. Took care of issues in a timely manner.

Fr
Review №17

Got a great deal on 4 new tires! Went back for an oil change. Friendly staff, convenient location. Reliable and all services performed in time frame promised! They give me a list of maintenance suggestions, but no pressure whatsoever. Highly recommend!

Ed
Review №18

They checked my vehicles brakes and suspension everything looked good.

Am
Review №19

I went into Grismer Tire to get 4 new tires. They were very friendly and helpful. Did not try to sell me anything I didnt need. Also had the best prices around town for 4 new tires and an alignment. I will definitely use them for all my needs. They will be my 1st recommendation if asked where to go.

Mi
Review №20

I’ve relied on the team at Grismer’s for more than 15 years to take care of me and my family’s tire needs. Integrity. Boom! (mic drop).

Su
Review №21

We found out the serpentine belt on my sons car was just about into. We called Grismer and they were able to fit us in on a Saturday and replace 2 belts! So happy with the repair, price and great customer service! We have used them in the past and will use them in the future for our automotive needs! Thanks Grismer!

Jo
Review №22

John and Anthony were both on the ball to get me in and out as efficiently as possible. Thanks to the Grismer family of service centers and their computer network. They are 5 star players. J.O.

Mi
Review №23

Professional work and very reasonable prices.They are a Honest company, which is hard to find in todays world. 4 1/2 stars.

Be
Review №24

The best customer service ever. I have had a few bad experiences with tire places on Niles and tried Grismer, I have been so pleased with their service I wont go anywhere else now. Anthony and John are awesome.

bl
Review №25

Everyone I had the pleasure of speaking with was extremely helpful and polite. The lobby was extremely clean and they got me in and out in great time. Didnt push me to buy anything extra. They did call and tell me how my car was and explained everything to me. But never made me feel like I had to purchase anything extra.

Do
Review №26

Five stars as always with Grismers. Great experience every time.Doug Noxsel

Jo
Review №27

Super unprofessional they definitely dont care about the customer i will never go back an if yall want yall car fixed dont go here unless u will be paying for things an still will have the problem

co
Review №28

Best place for auto repair and tire replacement. Clean, affordable in price and knowledgeable in car. What I can say and affirm is that I went there with $ 2200 estimate, from a local dealership, and came out satisfied with a couple hundreds $ bill in repair and saving of dozen hundreds $ . I can not say more because I gave you a reason to trust them.

Ch
Review №29

They seem to take pride in their work and repairs are always done well. They may not be the cheapest shop, but the prices are fair. I have used them several times and will continue to do so. It is great to find an honest repair shop.

Lo
Review №30

Up front and honest. Not pushy. Fair pricing. I have been all over my area trying different shops. Found Grismer and been with them for years. Keep up the good work.

Di
Review №31

From calling to make an appointment to getting regular maintenance done, Grismer in Fairfield has nailed customer service. Their lobby is always clean, and their restrooms are spotless. I trust them for all of my auto needs. Great experience all the time.

Cy
Review №32

Went for an oil change. They are very nice and the place is clean.

Ka
Review №33

Great experience and very informative and nice! Will be coming back

Ja
Review №34

I took my truck to 3 different tire discounters and none could fix my alignment. Place has great customer service. A Hispanic guy helped me did great!!

La
Review №35

The price with my coupon was good and the services done were good. However, I didnt appreciate that I was surprised with a COVID Protection fee of $11.50. I was informed they would disinfect the car when they finished, but they didnt inform me that they were charging me for the service and that it would cost that much. Even if it is mandatory, I dont feel like I can trust they will be transparent with the cost of my service if they chose not to be transparent about this.

do
Review №36

Grismer Tire & Auto in Fairfiled, OH is hands down the best for all of your vehicles needs. I will never shop anywhere else.

Ma
Review №37

Grismer is always great whenever I visit. They’re fast, friendly, and reliable. They take COVID-19 measures seriously and make sure your vehicle is fully sanitized after being serviced.

Da
Review №38

Great place. Saff gave excellent customer service. John the Manager is awesome.

th
Review №39

Grizzmer is the best around! They took great care of me and my 2015 Camaro SS 1le!

ky
Review №40

Jon Hornung, the manager at the store is always thorough when I take my car in for maintenance. More than anything, he is honest and trustworthy. I would trust my car to Jon anytime

Ni
Review №41

Fast service( oil change) less than 35 minutes,thank you!

Ri
Review №42

Excellent service! Quick, high quality and affordable.

Re
Review №43

The service is great. Thanks

ar
Review №44

Very friendly n thorough

Mi
Review №45

Always great service at Grismer! Polite, accurate and fast service in a clean facility.

Ma
Review №46

My son and I found a hole in one of my tires as we were out in the township.I pulled into Grismer on a very busy day, they took a look and plugged the hole for $34!!I was waiting for the scenario of... ordering a special sized tire for $150 and a two day wait.Instead I pulled out with a professionally plugged tire and hour later.Thanks guys, you rock!!!

Da
Review №47

The employees at Grismer Tire & Auto go above and beyond to take care of me and my vehicles. They are truly number one.

An
Review №48

Service was quick, friendly, and they did the job well. Ill definitely be back!

Ja
Review №49

Tech (Noah) was awesome. Quick in and out.

Jo
Review №50

Tyler & his associates are the BEST. We wouldn’t take our Vehicles Anywhere Else. Trustworthy, hard working, & HONEST.Thanks, Joe

Th
Review №51

Super friendly, clean, and quick service. Definitely will be back for any of my tire needs!

jo
Review №52

Got the job done fast and fair!

Do
Review №53

Needed 2 tires right away and got me in and finished in a couple of hours.

Ma
Review №54

Super service, always fast & professional!

De
Review №55

Very professional with great customer service.

Ev
Review №56

Grismer is honest and always will do what it takes to gain your trust.

Co
Review №57

Quick, thorough service at a reasonable price!

Da
Review №58

Came in for a oil change great service Grismer is my place of choice

Pi
Review №59

Jon and his team are Awesome!!!! Thank you fir all your help!

Ja
Review №60

Great work and customer service!

Vi
Review №61

They always take care of us . We send anyone that needs service . Very friendly. They get you in fast . Usually out same day . Thanks !

Jo
Review №62

I have now purchased three sets of tires from Grismer. Couldn’t be more satisfied!

Ta
Review №63

Have been using Grismer for many years, friendly people and awesome customer service.

Th
Review №64

Quality service at a fair price👍

Mi
Review №65

Excellent service and reasonably pricd

An
Review №66

Always a friendly place with quick and quality work

Me
Review №67

I have been a customer for the past 9 years and feel like this is the most trustworthy place to take both of my vehicles to. I actually go here instead of going to the dealer where I can get free oil changes at. The dealer always wanted to add on extra maintenance items so to me its worth the price to pay at Grismer than feel taken at the dealership.

Ca
Review №68

Great service along with great people and prices!

Jo
Review №69

Great as always.Updated: 1/31/21Again great as always. I took my car in for an oil change a few weeks ago. They of course doing ghe great job that they do inspected the brakes which I already knew need attention. They gave me an actual measurement of the front brake pad thickness & of course the ridiculous price for a brake job which is common for all mechanics shops. I thanked them for the information but also informed them that I would do the brake job myself. I get the oil change there because these days its really not much different in cost to have it done as opposed to doing it yourself & I dont have to dispose of the old used oil. They also informed me it was due for a fuel system cleaning. I got that done & they were finished in record time. As I said, great service as always.

Kr
Review №70

I had a slow leak in one of my tires that I had been putting off for months. With the negative temperatures coming and already having to refill the tire every other day, I decided I should probably get it replaced. I tried to go to CarX and the man was very dismissive and rude and said I had to come back another day. I left and went to Grismer. I had never been there before but I walked in, the place looked very nice and professional on the inside and the man at the counter was very nice and helpful. They were able to get me in for my tire right away. I gave them my keys and left feeling very satisfied with the interaction. I ended up getting two new tires with a rotation and alignment. They put the new tires in the front for better traction since it is winter time. The work was done in under an hour and a half. The price was reasonable and the customer service was the best Ive received at any auto service place I have been to. Needing to get work done on a car is not the most thrilling thing in the world. So when you find a place that has great employees and great customer service, it makes getting car repairs a little more tolerable. I will return to Grismer again and will definitely recommend them to my friends!

De
Review №71

The location was easy to find. It was clean and associates were courteous

Co
Review №72

We had a fantastic experience. We needed an oil change on quick notice (long story). They were able to squeeze use in before our trip. During the oil change they noticed that our rear brakes were low. During our conversation they noticed that we were headed out of town on a trip. They asked how far we were traveling and said that given the distance that we were traveling that we should get the rear brakes replaced. He gave us a good price and had us out the door in a reasonable time. Great customer service, very friendly and competitive prices.

Sc
Review №73

Awesome service as always! Thanks to Jon, Tony, Matt and Jason! I had not only a flat tire, but a cracked tire ready to split at any moment. They always take care of me and had a tire ordered and installed within less than 24 hours so I was back on the road and worry free! Thanks guys! Youre the best!

Du
Review №74

Nice guys couldnt fix my issues but they were very nice

Mi
Review №75

Very friendly service.

Jo
Review №76

My experience was great I have an appointment set for 9:30 to get a new tire put on my van and they were done within 20 minutes. Thank you John, Anthony, Travis and mechanic Matt. Its because of you guys I will continue to bring my vehicles to you for any type of repair.

Te
Review №77

Excellent honest service, life savers!

Ju
Review №78

My tire pressure light came on, I happened to stop by there. They checked and filled my tires for very little cost. Went back to get my oil changed, they were able to get me in and out quickly. The customer service that I received by Jon was excellent and very satisfying. He was very thorough on going over my car with me.

Ed
Review №79

This is the only place I will take my vehicles for any repairs or preventive maintenance. Expensive yes but you get what you pay for. John always takes care of me and is a extremely nice guy.

Co
Review №80

Definitely a great place to get your vehicle taken care of. I have used Grismer now for about 11 years. Always great friendly service, Mark and John are excellent. I prefer to go here besides the dealer, because they never do anything that doesnt need to be done. A great value for the money as well. Thanks guys!

Ru
Review №81

If you take your vehicle anywhere else for anything mechanically related you’re in the wrong. This place is outstanding find and Jon Hornung May be the best at giving a 5 star experience. They stand behind their work 100%. Go here. Trust me.

Ro
Review №82

Over the past few years my wife and I have trusted Grismer with our vehicles, both old and new. From regular maintenance to restorative service, Grismer has exceeded our expectations. In addition to the great service, they offer competitive pricing. I highly recommend Grismer Tire to anyone in search of a vehicle maintenance shop.

Je
Review №83

Great service, friendly staff they are clear and upfront about work being done to your vehicle. Waiting area is clean and welcoming.. Fair prices..Will recommend to others and will continue to go for my car needs.

Er
Review №84

The service personnel here are great. It took a little longer than I expected, a little over an hour even with an appointment, but they got my truck into the bay within 5 or 10 minutes of me getting there. They did the oil change and came to me with other issues they found while performing the oil change. They also topped off all my other fluids. All in all, a very good experience. I also love how the inside was nice and cool on a day when it was over 85° out. Pleasant experience all around and I will be back.

Kr
Review №85

Grismer Tire & Auto Service Center on Dixie Hwy, has always treated myself and my family top notch. They are always willing to help and have the best customer service. They make sure we are getting the best quality service at the most affordable prices. Thanks Marc, John and the Mechanics for your excellent work on all of our vehicles!

Ki
Review №86

The team here was amazing and worked quickly to fix my car. They were polite and took the time to tell me exactly what was wrong and exactly what they fixed. It was a relief to know that my vehicle was in good hands.

Ma
Review №87

As I was driving back from Cincinnati, I ran over a bolt attached to a three foot chain. The bolt went straight into my tire, and the rattling chain sounded like the bottom of my car had was dragging on the road. We took the car to Grismer, and they put on a new tire. They also checked the car for any damage that the chain may have caused. Thank you Anthony and Grismer for your great customer service and prompt, knowledgeable care of my car. I will definitely be back for all my tire needs.

Da
Review №88

Needed new tires & they were able to get me in the same day. I was very pleased with their service. I was so thankful.

Mi
Review №89

Always helpful and professional 😊

br
Review №90

Great handy work on my van. Done in a timely manner. A little waiting room but it’s food place behind the building.

St
Review №91

Very pleased with the service

Pa
Review №92

The best place for good quality work on whatever you need done to your vehicles. Customer service is always at its best! Very friendly and affordable!

ba
Review №93

Went in with a used car with a calipur bracket that had lost a bolt, and Jon helped us get it fixed quick and free of charge. They care about their customers here. If you need any auto work done, this is the place.

Da
Review №94

I went in for an inspection wobble in rear passenger side well lets just say they didnt think the car wobbled so i guess im good ..

Da
Review №95

The folks at Grismer have always been great to me. I have bought my last 5 sets of tires from them, everything from truck tires to performance sports car tires they have been perfect. Great service after the sale, highly recommend.

Ra
Review №96

John and company are first class. I’ve been taking my cars and truck to them for several years now for repairs as well as tires. It’s nice to have a garage you can trust.

Ja
Review №97

Great Service reasonable prices John is Awsome!

Ye
Review №98

My Fiances car stalled out in the middle of traffic we had it towed to Grismer as they appeared to have outstanding reviews. Upon inspection, I was told that its Crank Shaft sensor went bad and need replaced, as well as a timing belt. Though expensive, my Fiance still needed a driveable car so we went ahead with the repairs. After some confusion, John ths Manager actually took it upon himself to ensure and deliver excellent customer service to my Fiance and I and we couldnt be happier. Thanks John!

Le
Review №99

Good people and good work.I would highly recommen this place.

Ju
Review №100

Super easy to find. Awesome customer service. Thank you soooo much.

Information
11 Photos
100 Comments
4.6 Rating
  • Address:5301 Dixie Hwy, Fairfield, OH 45014, United States
  • Site:http://grismertire.com/
  • Phone:+1 513-829-8473
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–4pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
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