I had a bad experience with this place. I went in to get my heat checked and when they were done my car started running hot. They put a new thermostat in my car but they put it in upside-down and they didnt even fix the heat
I have been going there for about 2 years and I always get good service. The owners are very nice people.
They are always nice and gets right to the point. In and out within 15mins.
Tommy Rogers the Mgr should be well commended for his services and knowledge of car care! Thanks for your help. Tremendous service and knowledge of what they are doing
Exactly Staff, professionalism is Amazing!! Helped answer All Questions & Needs . Great at Obtaining parts for your Car in no Time . Following all Social Distance guidelines & putting the safety of the customers as well as the staff first. Highly recommend.😁
Besides oil change and tires, they do quality mechanic work.
Service is prompt and they always do an efficient job.
They didnt screw the oil plug back in all the way and it drained almost all the oil out while she was driving it. If they dont have better employees than that, they shouldnt touch someones vehicle. Hope this information saves someones vehicle. Have a nice day. Blake Salter
Very good. Very thorough And helpful not pushy or trying to charge you extra. Great service. Will be back
Very nice staff, good service!
The service here was good and the tech were very attentive
Had my car TOWED there because it wouldnt start!!Knew about the 109 for the diagnostic, never got a call back to tell me what the problem was!!Called to check myself on day 2,Well let you know as soon as we know!!NEVER got a call!!DAY 3, husband and I popped up to find our car READY and waiting!! O.K!!!STILL NO CALL FROM EXPRESS!! VERY UNPROFESSIONAL!! ALTHOUGH I HAVENT EXPERIENCED ANYMORE PROBLEMS WTH THE CAR THE EXPERIENCE WAS A NIGHTMARE!!JUST KEE0 YOUR CUSTOMERS INFORMED FOR PEACE OF MIND!! NEVER GOING BACK TO THAT LOCATION!!
Fast service with a smile.
Great Service!! Awesome customer service!
Oil changes are fast. A far as mechanical work, be prepared to pay out the you know what . I was told an AC condenser for my car would cost $276.88. Can get a new one for $61.00-$79.00. You dont want to know the job total & grand total estimate for the repair.
Friendly staff and the young lady was thorough and very helpful. I needed oil change in my husband’s car and I wasn’t sure what kind of oil for his car. She educated me and reassured that they will take great care of us. For that I gave 5 stars!!!
They were fairly quick efficient. The young woman there has a excellent sense for costumer service and attention to detail. The young man also had a good sense for details. Appreciate the service more than I expected.
I would like to thank Mr. CJ he’s such an amazing person, and goes the extra mile to help! Go see him!
Great crew...got me in and out. Nice team as well.
In and out, quick oil change!
Ok
Stop by due to low tire pressure and the young lady was very polite and helpful. She had me in and out very quickly. Highly recommended.
Service was fast and professional.
Great service
Excellent customer service and great oil change!..
Good customer service but way too expensive for a oil change
The guys (male & female)at this express oil change are helpful knowledgeable and show sincere concern. Thanks guys, keep up the good work
My experience with this location was great the young lady named Liyah was a great help. Everything that ask she gave me a straight answer and was very help. This is where I’ll be getting my oil change from now on.
Needed my tie rod ends changed and they got me in and out fast. I appreciate everything they’ve done for me and my family
Daniel was amazing!! He was extremely personable and helpful both over the phone and at the store. He and CJ were both extremely helpful. As long as theyre here I will ALWAYS come back here for service.
Had an excellent experience. Technician greg green was a very knowledgeable about my car and also gave me some good tips on how to keep my engine and tire in good shape
I have gone to Express oil for years they have always been very professional and fast.i will continue to come their. I trust them with my cars!
This location has a is friendly/professional staff, and they’re always giving trustworthy advice. Highly recommended.
Friendly stall. Fast service
Very professional workers.. Clean environment and dependable service.. Highly recommend..
Very quick and simple. Informative, they even gave tips
Customer service was great. Everyone had a mask on.
My service provider was very nice n also professional n was very knowledgeable about the trade thanks
I always have great service every time I go there
Over priced labor and slow services...
Fast in and out good people here
It was finished before I n knew it
I always come here and the service is always great and thorough🥰
Amazing People I rather come to here then the one on 3rd
Very quick and efficient and very nice people. If you want good customer service go by and see Greg and Daniel !!!
They have a great customer service highly recommended!
The assistant manager Daniel have always been very nice and helpful with my cars over the year I have use this location for years nice gentlemen that work here
Great service and very friendly people at this location. DANIEL IS VERY HELPFUL
I love it you dont have to wait long
Service was great and everyone was professional.
Great customer service, always friendly people working
Great service and great customer service, I’ll come here every time to get my oil changed
Fast and friendly men. Didnt do no extra talking and flirting lol straight to the point and gone within 15 mins
Very professional and helpful,very good customer service
It was good in and out ... 4 New tires..
Great customer service!!!! Daniel was very helpful and courteous two thumbs ups
Tamaine was very professional and knowledgeable. I was so pleased with the service and confident in Loveladys quality of work.
My brother went to see why his car was over heating they said thermostat and water pump they fixed that but his car was still over heating they then told him he has creaked heads....in pissed clearly you did not check everything why tell him after spending over 500 bucks its the heads. Of the heads is cracked doing everything else is irrelevant. Oil change is all they good for....
Oil change and general automotive repair. Full service shop. Met the assistant manager. Young guy with a good attitude.
They are kind, friendly and courteous they diagnose my vehicle told me what was wrong they took care of the problem.
Excellent customer service
Got mom an oil change and replaced air filter. All before 2pm
The new people there always say I have a oil leak or slow oil leak when I dont took it to Gardendale express oil they say I didnt. Then will try to say I need new tires when there new.
Very knowledgeable and customer friendly staff!
Honest mechanics saved me a lot of money be letting me know the service i requested wasnt needed thanks again will be back
I love going here but since the storm, I can not. God bless them!
Some of the best service Ive experienced
Good place to work nice people
Go for an oil change and they will fine other problems you might have. Great Place
Extremely disappointed. My tire was loosing air and I asked them to check it. They put air in it and sent me on my way. When I got to my destination I found a nail in my tire and had to go get it patched. T
Very friendly employees. Fast & courteous service.
I was leaking so much oil a gentlemen named Greg saved my life very respectful
Execellent service every time I visit.
I was glad to see the staff returned since last years tornado. They were thoeough, nice and pleasant.
I will not use express for any car probem
Speedy and excellent customer service🤓
Fast and friendly service here!
Jeff and David were extremely Helpful explained all that was needed and gave me the best experience from any oil change center. I will be a regular and invite friends
My mom brought my car here at 8 oclock this morning. It is 11:50 my mom is still waiting on them to put rear brakes on my car this is ridiculous.
The staff is friendly and professional
Tommy and his crew were horrible
Daniel was very helpful and professional.
Very friendly and helpful...
Fast, good service.
Fast and Great service!
Very fast and courteous.
Great serviceWelcome back❤️
Thanks for your service
Very polite
Awesome
Those are guys great and humble
Quick and real good service
Great Service and Honest people!!!
Great service and great customer service
Fast and friendly people
Very professional and good service
Great service Everytime I come.
Get experience will return.
Friendly, knowledgable staff