Our family has used Quality Auto 3 times over the years for body repairs and I can say they are the best in the business. We have always been treated well and the work has always been perfect. Our vehicles always look new once we leave their lot. They have a keen eye for the details needed to do their job on each of our vehicles. I thank each person who works for Quality Auto and am grateful you do such wonderful, beautiful work on our vehicles. Fondly, Christa, Brian Roan

The back of my van was scraped in a parking lot and I received quotes from 4 places for repainting the back bumper. Quality was the second cheapest and was the fastest option. I dropped off the van Tuesday morning and it was done around 5pm Wednesday. It was great work!

My car got into a fight with a raccoon on a rural highway during a cross-country move, and these guys patched her up. They actually did better than that: The car drives truer than it has in memory, and the cabin is quieter than when I first got the car. Great work!

Ive had two cars repaired through here now. Both very timely and great jobs. Especially the most recent being a 2021 model with a somewhat unique color. Very professional service and highly recommend.

Amazing customer service, very knowledgeable and my car looks great!! Thank you Scott and Rich for being so wonderful and taking good care of everything!!

Overall it was a bad experience. Initially the front office folks werent too inviting and looked at me like I have 3 heads. I spoke with the owner and he promised that he would take care of it, so I decided to give them another chance. After the body work was completed, they left trash, tape rolls and and an old mudflap in the bed of my truck. They were supposed to have the invisible bra replaced, because it was part of the damaged front bumper. When my insurance company called them about this, we were told that they didnt do that kind of work, nor did they have a referral. They didnt inform me of that initially. Had I known this, I would have never done business with them. Finally...they replaced my front bumper incorrectly, and I had to return to the shop so that they could fix their mistake. In my opinion, they performed horrible workmanship, and they have rude and incompetent staff. I wouldnt recommend.

Ive been told they are an insurance only business. If you want a repair thru insurance they are the shop to go too. Though, I have never seen an auto body shop turn away cash paying customers like this one. Lost my business for repairs.

Quality Auto Body repaired the passenger side of my car after a collision and did a beautiful job getting out the dents and scratches and matching the paint. The car looks brand new! I highly recommend them, and Chris is terrific -- he did a great job telling me what to expect and keeping me up to date on progress and finish date. Highly recommend!

Took my vehicle in and got a quick estimate! Chris (Mgr) was very professional. Was able to leave my vehicle that night. Was kept updated on repairs. Work we as completed and great work done. 1st time using this body shop and I highly recommend it!

Ive used them for decades. No better shop exists in my estimation.

I was in an accident in November and my insurance recommended them. My bmw was pretty messed up but they got the work done quickly and communicated with me throughout the whole thing. When I picked up my car they informed me my back light was out which I knew so I asked what they would charge for it. They quoted me a fair price. I did the light there too. They quoted me at around 387 for it. When I spoke to them they informed me the light issue was actually not what they anticipated and it was actually only 98 for it. I was impressed because I would have had no idea and would’ve just paid. They are honest and I will go back in the future and recommend them to anyone I know.

Quality Auto Body offered me amazing service. They were prompt updated me the whole time they had my vehicle and went above and beyond their services. If I ever need an auto body shop in the future I will make sure to use them. They are knowledgeable efficient and their customer service is EXCELLENT. Highly recommend to anybody that needs their type of services done. Great job everyone!

Ive had to get body shop work done here twice after being referred by Progressive Insurance. Scott was always quick to email me back with updates and made the process smooth and enjoyable. My car looked great upon pick up. I would for sure go to this shop again (but hopefully wont have to!).

My cars repairs were coordinated by my insurance company, but the staff at Quality Auto Body were very helpful and friendly while I was there. They made sure Enterprise would come pick me up once I dropped off my car and then had them pick my rental up after the repairs were complete.Giving 4 stars instead of 5 because they forgot to call me with my repair estimate before starting the work. But since they kept the process moving and my insurance was covering the cost, it wasnt a huge deal. I was happy to have my car back after 1 week and looking better than before.

Excellent customer service and very knowledgeable staff. They even washed my filthy work truck for me! Definitely would recommend this business. This is where Ill be going for all my body work needs from now on.

This place deserves more than five stars. My uncle has been trusting their service for ages, and now I bring my car here when I have body damage. The staff are all incredibly knowledgeable and beyond friendly, theres free coffee while you wait. The services they provide are top notch, if you want your car fixed PROPERLY, COME TO QUALITY.

“Quality” Says it all!Quality Auto Body completely re-painted my 1954 Chevrolet pickup and finished off the detail work on the four fenders I fabricated. This was a massive job – requiring the disassembly of the truck down to the frame – sanding and repairing all of the inevitable rust – then priming and painting everything – and re-assembling the hundreds of parts correctly.Quality Auto Body has done all of the body and paint work on my cars and trucks over the years, so I knew that I would get top-quality work on my truck – and I was not disappointed! My truck was transformed (please see the photo) into a beautifully finished show truck and daily driver.I drive the truck regularly and participate in car shows, so the quality of workmanship and materials must be rugged enough to withstand regular use, yet still maintain a show quality appearance. Chris Spencer and his crew excelled on all points.Chris kept me informed as the transformation proceeded, sending me regular email updates with photos of the work. It was as close to being there in the shop as practical. When problems came up (on a 60+ year-old truck, you get your share of problems), Chris solved them all and even suggested some improvements to the custom mounting of the headlights and grill trim.As you might expect, Quality Auto Body is a busy shop and you may need to wait a bit before you can get in. Dont despair. Chris and Joseph are straight forward about what jobs are in the queue and when they can get you in - and the wait is well worth it.I would not go anywhere else for ultra-high quality auto body and paint work. I paid a very reasonable price for truly top-notch work - and thats a combination that is hard to find anywhere.

Great job really reliable team!

Simply put this is a trustworthy Auto Body Shop! While I did not actually get any work done at this location, I received a call from the mechanics at this location informing me that important business documents were found in a vehicle they were servicing (a rental I had just returned). They promptly went out of their way to get the documents back to me, other individuals would have not gone through the trouble and simply discarded them. If they take the time to help individuals who reside in a completely different state, I can only imagine the quality work and integrity they deliver in other aspects of their business. If the need opportunity arises, I hope to patronize this establishment.

They did a wonderful job. They kept me informed the whole time and were always very friendly. They were happy to thoroughly explain everything to a layman. Been to a few other places and never got that level of service.

Had to have my rear end collision fixed by the other drivers insurance. QAB had the parts for the work the insurance already approved. The rental car place was about 2 blocks away but they picked me up. Had to wait for the insurance estimator and QAB was patient and kept me informed of the progress. QAB even replaced a side view mirror cover that I paid for but was done while my car was in their shop. Bottom line, the insurance estimator was the rate-limiting step. QAB did a great job and matched the paint (I cant tell the difference) and, like I said, kept me informed.

I took my car there for safety inspection. The airbag light was on. They said they checked it out carefully and the front passenger seat belt assembly was faulty. Thy charged $750 to replace it so the car could pass inspection. Within a few days the airbag light started flashing again. When I did some research I found a service bulletin for my model of car stating that there was a problem with the connector assembly that would cause the warning light to come on. I fixed it myself in about twenty minutes. These highly trained professionals charged me $750 for a loose connection. And didnt even fix it.

Im really happy with the service provided. I originally went in there for some work after a collision and then had a few smaller (unrelated) items afterwards. QAB were always responsive and I felt the quality and value was excellent.

I took my car in for bodywork, by appointment. It was done flawlessly, in 5 days. They worked with my insurance without bothering me even once. Thank you.

Excellent body work. Have been using them for years for cars of all ages. Repairs undetectable and quite reasonable. They are also well known for restoring antique vehicles. They are the BEST.

My wife and I have come to this place for the past 4 years or so after being told about it from a friend. Consider this review as your friend telling you to give them your business. They are fair and have a good price for services. Only downside is the constantly filled parking lot.

Best in the business, they are super friendly, fix yr car with perfection and best customer service I have ever experienced!!!!

Like many people online, I base my business on customer reviews and ratings. I found Quality Auto Repair via Yelp and Google. First impression, they were extremely friendly. I was getting a pair of side mirrors painted on my car. The cost was pretty good.After a few days, they said that they havent had time to paint yet since they were busy so it would take a couple of more days. After a week, I finally got my mirrors back.They fixed a small crack in the housing of my side mirror for free, which I am very appreciative. However, the paint job itself wasnt the greatest. There were two very minor chips in the paint near the glass mirror. When I asked the person about it, he said that he would take it back to the paint shop to get it corrected. At the same time, the paint shop personnel walked in and was notified of the problem. He snapped back and said, just give him the touch up paint and let him do it himself! The front desk person politely handed me the touch up paint and said that it would be very easy to fix myself. Though the person was polite, I wish they would have done a complete job instead of passing it off to me to finish.I think that the next time I need something painted, Ill just pay a little extra for better QUALITY work elsewhere.7/10

Great communication while my car was being repaired and they fixed it up on time as estimated by my insurance company.Cons: my interior is gray, they got it pretty dirty and did not clean it when I picked it up & I had to make a second trip because they forgot to put in the front license plate holder (odd since all VA cars require a front and back license plate to show)

Great works, quick & quality service and competitive price (30% lower than 2 other neighbor shops), easy drop off and pick up options. Highly recommended. You earned your name. Thanks!

I was thoroughly impressed by these guys. My car got into a crash. No problems with the engine or anything. Only body work. Dented hood, and the grill was broken. Some additional side body work as well. The insurance company declared my car a total, saying it would cost $2500 to fix.I took it to Auto Body and asked them the minimun cost for getting my car back on the road. They fixed up most everything, save for a few scratches. The car looks better than it was before the crash, and they did it all for $850. The car isnt perfect, but heck of a lot better than I was expecting.Plus the guys there are friendly and sincere to boot. No regrets about giving them a 5 out of 5.

The old guy with green shirt has the most cringy smile ever! like he was looking like a moron when he was talking to me with that smile! I can tell he was trying to be a smart guy, but that didnt work with me. So i left his shop and went to Popes auto and spent my money there 😂 if you play smart with customers, youll lose them you moron 🤣.

Super fast and very convenient

The best service and out fast.

I had to get the front bumper of my honda civic replaced and decided to go to Quality Auto Body since it was walking distance from my house. I couldnt be happier with the service and consult I got from them. They guided me in making a wise decision on whether I should get OEM or off the market bumper based on the usage and age of the car. Very professional and quick service

I want to thankMr. Scott and the paint shop for their professional services.

Great service. Professional staff. They fixed my 2000 Nissan Pathfinder and did a great jobl

Great place, great and very knowledgeable stuff, fair prizes. I can highly recommend the place!

I’m a repeat customer - they do great work!

They dont have any quality and responsibility for auto repair!My car was stoped with a same problem which they fixed three weeks ago and they said that was not their fault!If you wnat to waste your money, I recommend to go Quality Auto Repair

At first I liked it, but now after about 6 months - paint started chipping off

They finished a day early and all the work looks great!

Excellent body shop.

As their name states, they do quality auto body work.

Great efficient work

Stood by their warranty coverage

The quality of there work is questionable and its expensive if you are not using insurance.

Nice job