If youre looking for an honest auto repair shop that cares about their customers, this place is it.
Great service! Gave me the best quote for new tires. We’re honest and communicative. Went above and beyond their scope of work. Cannot recommend them enough.
I blew a tire yesterday and was close enough to drive into Mr. Tire. I was planning on leaving my car overnight as it was the late afternoon and the possibility of my having tires in stock were slim. The team was able to order some and have them there the same day. The tires were confirmed, but I still had a problem on my hands. I had lost my wheel lock key for my wheels, and the team at Mr. Tire was nice enough to call surrounding auto parts stores to have it delivered . Once they tracked the part down, it was delivered and I was on my way in less than 30 minutes. Great service and support when you need it.
World class customer experience!!! In and out in under 20 minute. Tom at the front desk was absolutely amazing. Cant thank him and his tech enough! Thank you, Thank you, Thank you again.
Great service all the time I have come to this location every person I encountered at the front is very respectful and helpful. They are always upfront about pricing and whats best for my car its in great condition because of them. Thank you!
Great service! Tom was very helpful. Was able to come in the same day and get a flat tire repaired in under an hour
Sent my daughter (GMU student) with a check engine light on to them to get it checked out; they wanted $140 dollars to hook up scanner to pull the code. Complete Rip off! Stay away from this place.
I came in for a quick state inspection at 5:30 PM. Their website says they are open until 6. There was nobody in line, and four men in the garage were puttering around. One of the men came to the front desk. I explained my predicament and that I am leaving tomorrow for my out of state wedding. He said it was too late and he couldn’t help me. Don’t bother coming here, and apparently they actually close at 5:30 PM.
I live in Fairfax and usually take my 2017 Honda Civic to the dealership for service but since my maintenance plan had expired, I decided to look for a service center near my home that I could use for regular maintenance. I needed a basic oil change and decided on Mr Tire located at 11625 Lee Hwy in Fairfax. Now, with COVID, I’ve been out of work like a lot of people so when the Manager informed me they checked my filters and suggested I change my air filter and cabin filter. I compromised and agreed to change the cabin filter for now. When I got home and looked under the hood, I noticed they had forgotten two of the four bolts that hold on the air filter cover. I immediately went back hoping they could just put them back on. One of the guys looked under my hood and said the bolts had actually been broken off. The Manager suggested that maybe they were already broken before bringing the car in. I said that was highly unlikely since my car has never been serviced anywhere except the Honda dealership. He said he would need to speak with the person who worked on my car and he wasnt there at the moment so I should call back on Monday. On Monday, I spoke to the Manager again who told me to bring my car back and if they were at fault he would replace the bolts. I brought the car in and the Manager came out to the car and took off one of the bolts to use as an example to order the replacements and said he would call me the following day. I left again with one bolt holding on my air filter cover. He never calls I give it a week and call back. The Manager is on vacation but they have the bolts and will put them on. I go back and they put on the 3 new bolts. It kind of looks funny because the 3 new bolts look nothing like the one original from Honda but I guess thats the best Im going to get. So they broke off my bolts, didnt say anything and when confronted gave me an attitude. Not once did anyone apologize for breaking the bolts or apologize for the inconvenience of having to go back three times to get them replaced. All I wanted was a basic oil change. I understand these places are required to upsell other items like air filters but if youre going to take off the cover and break something then fix it. If theyll be dishonest about a couple of air filter cover bolts then what else are they dishonest about? I will never bring my car to Mr Tire again but from what Ive observed of their customer service, I dont think anyone at that location really cares.
Traveling from out of town when my tire went completely flat. They got me in ASAP and did an amazing job! Thank you Mr Tire!!
So friendly and professional!! Really great experience. Will recommend to others and come back again 👍
Deeply frustrated with my car and the amount I had been spending, I almost blew a gasket of my own. But, I found that the staff stayed professional and helpful. They did, however, fumble picking up the wrong tire from a neighboring store, so I took a star off for that.
Very honest and straightforward. Went in to patch a tire but there was a secondary puncture on the sidewall which cant be repaired. They had the same tire in stock, they measured the tread depth of the tires and determined I only needed the one tire instead of all 4 (all time awd). Great work!
Best service I received from an auto shop ever. The workers are fair and kind, and help you find the BEST PRICE. My experience was very pleasant and I will most definitely return the next time Im in need!
Please do yourself a favor and do not subject yourself to such rudeness and unprofessionalism. The did not fix the problem at all either. I’m a car guy and I also work in customer service. I will never take my car here ever again and I’ve spent thousands of dollars at other mr. tires before. Thanks a lot John for absolutely nothing. If I could give this place negative stars I would. Lol. Have a good day guys I hope this helped. Go somewhere else.
I will never go there and do NOT recommend this store to anyone because of EXTRA CHARGES. It was the first and last time.They replaced a tire and charged me for two extra fees, Road Hazard and lifetime install package. I didnt want them. I asked them to cancel these two fees when I was there. They told me to call us later, and then we will send you a check. After two months, I called them two times, and they told me they would send checks. But they NEVER send me any check.
The staff was very helpful, and they did it quickly.
I called for an estimate on 4 new tires + any additional services usually required (balancing, alignment, etc.) and was quoted.$830. I made an appointment and when I arrived to check my car in, the gentleman at the service desk was not wearing a face mask. The appointment took 4 hours which I thought was reasonable, but when I went to pay, the service total came to $1165. I expected to pay a bit more as I opted for their 1 year tire warranty, but paying $300 more than I expected, was not a welcome surprise.The gentleman at the counter, though friendly and thorough, was wearing his face mask this time, but only as a chin strap. As he was going over my invoice, he urged me to come near him to view the computer and I had to actually tell him that I didnt feel comfortable being within close proximity as he wasnt wearing his face mask correctly. I was getting the new tires put on my car to go visit my elderly parents and had been on strict quarantine and really didnt appreciate the lack of awareness regarding the current pandemic and the health and wellness of the shops patrons.
Their service is great! I wasn’t sure I have a flat tire or not. They checked all of my tires and put air. They didn’t charge. Thank you so much!
Excellent and quick service. Very reasonably priced! I needed the bare bones fixed because I’ve hit hard times and they didn’t try to force anything more than what I could afford. Which is sooo rare as a young woman. I really highly suggest this place!!! Thanks Tom and company for making my car safe to drive again!
Came here to change tires. Was quoted $220 on the phone the day before and when I arrived, was asked to pay $360. I asked about the change in the price, and he told me it would cost a extra $140 for a tire alignment. When I asked him if I needed it, he told me its your car, you can do whatever you want to do with it. In addition to this, employees, walked around without a mask. I will recommend just dropping by Craftsman right nextdoor and checking prices there before coming here.
The old guy with long hair on the reception desk was rude. Told me on my face why people come for oil change on Christmas eve. The price for an oil change was reasonable though. Would recommend another location for this same shop.Edit 12/29/2020 -- The owner was nice enough to get back at me to make things right. Hate to see the business suffer because of just one disgruntled employee.
Service seems good, so far work is good. But they forgot to quote alignment, then did it and charged me. That feels a bit dishonest.
The BEST auto repair shop around. They do everything!! This is the go to place for all my car needs. Affordable with excellent service. 10/10 would recommend!!
Took my company vehicle in first thing on a Saturday like I always do. Never heard back from the shop and after calling multiple times with no answer I went to the shop Sunday to check up on my vehicle. They advised me they should have called me when it was complete and its ready to go. As I went to my car I realized that it was in the same spot I parked it and they never changed my oil change sticker. Come to find out they had my car for over 36 hours without even touching the vehicle and then told me repairs were complete and even billed me out. I will never to back to this or any other Mr. Tire again.
I ended up @ this location on 07/30/2020 after much drama with four tires ordered from Tire Rack. Long story short, four tires installed at another provider. Two turned out to be defective (out of round). In the process of discovering the defect, other providers were used. In the end, at my request Tire Rack shipped two replacements to this Mr Tire store. I went in with a very specific request re Road Force Balancing. The tech, & I failed to get his name during our conversation, was fantastic!!!!! I live by the creed...excellence is attainable, perfection is not. This guy demonstrated excellence, I kid you not. My invoice indicates technician A. Gomes. If thats my man, he was fantastic. Seemed to possess values from long ago. Much appreciated.
Highly recommend! I had a last minute trip and desperately needed new tires the same day. They took me in and an hour later I was ready to hit the road.
Awesome service! Alim and Chris were very helpful and pleasant to work with
They did an awesome job on my tire. I had a nail stuck in it, and they did a wonderful job patching it. Thanks guys!
Good peoples. Even when theyre are alot of people they dont lose their patience and conduct themselves in a professional manner. Thank you very much, I appreciate yall!!!
Awesome service with even better people. I had booked an appointment online but it didn’t go through for some reason. The staff still took care of me and had me in and out in 30 minutes including an informative inspection where they identified multiple points where my truck needed work. I was given a very fair estimate for the work and my info was stored in their system to make follow up visits easier. I was very pleasantly surprised with my visit today and couldn’t be happier. Thank you guys!
I was there yesterday to replace a tire. After my tire was replaced, I asked if they could fix my other car which is a hybrid that is having issues. I specifically told them the issue I was having. The mechanic told me to bring it tomorrow so they can fix it for me. I made an appointment. When I came for my appointment, there was another guy there and told me that they don’t mess with Hybrid cars. What was the point of me wasting my time and risk driving my car to their shop? So not professional at all. Yesterday was my first time there and today is my last time ever.!
They broke my car, lied about it, and refused to fix it!!!Full Story:I called on a Saturday morning, and asked if I brought my car over right away for an oil change, could they do it while I waited. They said yes. When I got there, the small waiting room was filled with people, which was surprising to see during covid. The man behind the counter said, after complaining to me about wearing masks/covid/Fauci/etc, that it wouldn’t be ready till end of day.-bad scheduling, no covid concern, unprofessionalI came back when the car was ready and was surprised, they had nothing to say about the health of the car. Since they were supposed to do a courtesy inspection, I was surprised when they had no comment to either offer more services or confirm no additional services needed. I drove out of the parking lot and immediately noticed the check engine light and repair lights were on, and the car was misfiring, and there was no il service sticker. I immediately turned around and brought the car back, and told them of the issues. They came out and looked at the car, then said it was like that when I brought it in. (it most certainly was not, and even if it was, they didn’t say anything?) They said I could leave my car there overnight and they could look at it tomorrow (not for free I’m sure). -horrible workmanshipI brought it to another mechanic Sunday, since I no longer trusted them with my car. The other mechanic confirmed they unplugged the engine oil filter during their inspection and never plugged it back in. I took the documentation from the other mechanic back to Mr. Tire to inform them of the bad experience and ask to be reimbursed. I have talked to the manager, Tom Eichhorn, twice about the manner. Both times he said he was busy and would look into it later. It has been several weeks and he hasn’t called me back.-terrible customer serviceThis is the 1st time I’ve ever given anything but a 5-star rating. I will never go here again.
They charge $53 for changing a light bulb, which is a 10-min job!
The guys were super friendly and helpful. So thankful that they were open on a Sunday.
This location will definitely take care of you. Didnt have a part I was looking for, but when I came in asking if they did service on a sensor I needed he called multiple locations for it and tried to accommodate for my timing, which it was available the next day. Their services are very reasonable and will explain if there is anything extra needed before they continue with what they are doing. Tom and his team offer great customer service.
I called ahead to make an oil change appointment for my 09 chevy HHR and the process was seamless. Very nice staff that did not pressure you into making any decisions. Prices are very reasonable. Oil change took about 30 min. As a female, I felt very comfortable there. Thank you Mr. Tire!
It’s very hard to find good customer service these days, and these guys are GREAT! It’s always a pleasant experience here whether I’m only there for an oil change or major mechanical works, they’ve always taken great care of me. And James is great... he’s very straightforward regarding on what you need and whatnot, NEVER try to up sales you on stuffs you don’t need. I’ve definitely recommended this place to everyone I know.
This review is long overdue. The gentlemen at Mr.Tire on Lee Hwy are very accommodating and responsive to my repair needs. Booking an appointment or dropping in when I had car troubles was never an issue. All my questions were answered and the service was great!
The guys at this location ALWAYS take care of us! I didn’t have an appointment and I was totally freaking out about an issue with my car, but without hesitation, the Manager (Joshua W.) took my vehicle on such short notice and got everything worked out! Never disappointed with the service that I receive from the team here!
John and his Team at Mr. Tire at Lee Highway Fairfax VA are very good in taking care of my car and the jeep. John and his teams honesty are more than 100% that I can share to all the customers looking for a good mechanic for their vehicle. They deserve more than 5 star for the job well done and the honesty to the customers that they practice. Customer Service on this location are excellent.I just want to add my personal recognition to James. His customer service and honesty and willing to help the customer were more than 100% that I would like to share personally. I also want to recognize Jaypee as well. Mr. Tire Team at Lee 11625 Lee Highway Fairfax VA are very professional, honest, knowledgeable and helpful. Anyone whose looking to bring your vehicle come to Mr. Tire at the address 11625 Lee Highway you will be satisfied with the result
Quick service, did a walk in inspection for me, easy to deal with and good customer service.
Great service and fast service. Special thanks to Alim for helping me pick out the perfect tires for my car. I would recommend here for business
Fast and efficient! We had our car towed in after getting a flat in DC. The next morning Mr Tire was already preparing options when I showed up at opening. They offered viable options, did the work quickly and met their estimate. Can’t ask for more.
I am so impressed. Everyone was very friendly and helpful. The service was quick. They even warned me of future issues in the car we will be facing.
Excellent service! JOSH is amazing and very kind. Friendly staff, helpful and accommodating. Josh listened to me as I explained the problem and found the best solution to my tire issue. They finished earlier than I expected considering the heavy work load they have that day. I absolutely recommend going to Mr. Tire Lee Hwy, Fairfax, guys! I am not going anywhere else but here for all my tire needs! I’ve been going only to this location for years! Thank you Mr. Tire Fairfax! Keep up the great work!
Great service. Very accommodating! They got a lot of services done for me in a short period and put my new plates on for no extra charge! Extremely nice people too! Will definitely be going there again!
Tom was very informative and worked with me to find the right tires with a reasonable price and manufactures discount. Without an appointment on a Saturday they were able to quickly service my vehicle. Good experience with no pressure.
Car finished earlier than expected with these guys. Never had a bad experience here! Quick and easy service.
I have been taking my car to Monroe Muffler for years even back when I was at college and when it switched to Mr. Tire, I’ve continued to have great service at all the locations that I’ve been going to here in Fairfax. Glad to see that Tom is now at the one closer to me! Can always count on them to get me in and out quickly for my last minute oil change requests!
Terrible service. Scratched the wheel center caps. Rude stuff. Will never go again.
Tom was wonderful and understanding at getting my car ready for inspection. Very friendly, patient and welcoming. I would come back again for sure. Thanks Tom❤
Very personable staff. I am very pleased with the service and end result; tires look great and care feels sure. Just be careful of add-ons that could greatly increase your expected outlay. Ask for estimated total upfront.
I went there for a state inspection and they came up with so much b.s. I had my oil changed two weeks prior. That company checked all my lights and tires and told me everything was great. I go to get my inspection done at this company and they turn around and give me a failed inspection with a $1300 bill! I left and went to another place where they said I just needed new fog lights and a new back windshield wiper. Not 4 new tires and new struts. While I was in there another customer who came in was also having problems with them. I would not recommend this place to anyone. Wish I could give 0 stars.
James was amazing and courteous. I noticed my mileage was not recorded on my receipt and wasnt sure the last time I was in. He pulled me up in the system right away and said the next oil change was on the house to set me straight. While in the waiting room he pointed out my safety inspection was do and took care of that in the same visit. THANK YOU JAMES!!!!
Took my car here to get a tire patched. JP got the job done fast! He didn’t just patch the tire but checked all my tire pressures to make sure they were at the optimum pressure. Great service. Make sure you ask for JP he takes pride in his work. 👍🏽💯
I just wanted to thank Mr. Tire for helping me out. Yesterday morning I had a flat tire and had to be towed to a local tire shop. They ended up checking all my tires and told me why I needed to replace two, broke down each individual charge for me, and they were able to conduct a state inspection and emissions test as well. The guys are also great to chat with and clearly know a lot about cars. Definitely recommend them for the future!
Good guys. I have a AWD car. Had a nail in one of my less-than-one-year-old Continental DWS-06 tires and debated replacing it with a new one because the others were only at 8/32 (within 2/32 of a new tire). Went ahead and ordered one from them, but then cancelled it when I re-thought about finding a new, shaved tire to match the others (if you have an AWD Subaru, you know why this is a big deal).Even though I cancelled the tire I had just asked them to order, they didnt hesitate to do so. They didnt even charge me for putting on the spare. Professional. Thats why I am having the shaved tire shipped there for installation. 5/5, I recommend.
Josh was really helpful. I recommend this place. Reliable work and reasonable price🤘🏻
Amazing place. Came in for my oil change first one on my new car. Clean lobby, love the coffee, and very clean bathroom. All these things are important and this shop definitely has earned my business now. Keep it up Mr. Tire
Mr. Tire did fantastic work for me on short notice. They saved me over $600 from a quote from another mechanic while doing more work and catching a significant issue that had not been brought to my attention before. I will be bringing them my car for all future work while I’m in the area. Tom was extremely helpful and all of the staff was knowledgeable and polite.
Mr. Tire’s Services was exceptional in every way. They were fast, professional and thorough, and additionally cut me a break which I’ve never experienced before at a car service center. The manager was extremely friendly and helpful and I will definitely come back when I need the type of services they provide. I highly recommend this shop to anyone who needs reliable and dependable service at an affordable price.
I visited this shop without appointment. The gentleman looked busy with the phone. After that, I was greeted and explained my needs.One of the tire keeps leaking the air, I thought there is possible error between the tire and rim. so I was planning to disassemble and assemble the tire. Not purchasing the new tire. I just wanted to take apart from my rim and mount back with installation only. Because I just want to. And that was all I want to do.The gentleman said cannot do that. Because he didnt want to put my used tire back. I asked any reason, and he said because its manufacturers liability. If he puts my old tire back and anything wrong, then manufacturer will not cover it. So I told him I dont need manufacturers coverage. But he was straight. So I explained the Honda dealership just did it with the other tire. And he said they shouldnt do that. I ended up with him and walked out.There are hundreds of tire shops plus the used tire shops. Used tire shop uses used tires with no issues. Also when we get flat tires, they disassemble and patch it from inner surface, then assemble back. Mostly no issues with putting same used tire back if needed.Believe or not, I felt he just didnt want to do it because of any reason such as time and labor at his side. Or tried to sell new tire instead. I didnt ask the price for new tire but almost.I went to the other tire shop and asked exactly same service. And I got fixed.
Discovered I had a flat tire when I left work tonight. Thought I was completely out of luck but remembered this Mr. Tire around the corner from my office. I was amazed that they agreed to replace my tire even though I came in less than an hour before closing. The assistant manager was incredibly nice and helpful. Excellent customer service and kind people who didn’t try to sell me anything I didn’t need. This is definitely my new place for tires, oil changes and more. Thank you!
The customer service here is always amazing! I feel like the employees are being honest and helpful when letting me know things that need to be serviced in my vehicle. I have called and asked questions and the employees have been patient and answer each item. Overall, very good experience here- the only place I take my car to :)
I started driving to work and had a low tire pressure - stop immediately message flash across my dash. I stopped by Mr. Tire and they could not have been nicer (I will update my review with the Managers name who helped me). They checked my tire and added air then sent me on my way. The manager even gave me his card in case the tire lost air again. Very nice, quick and professional staff!
Lenny was such a great help, her customer service is amazing. Great place to go and ask for her help if you need anything.
Spilled coffee in an Audi A6 jammed up one of the center console buttons. Charlie did a fantastic job, removing the console and cleaning out the dried coffee gunk. All the buttons work again! Best part: Mr. Tire saved me over $1000 compared to the Audi dealer, which simply wanted to replace the whole thing. Definitely recommend!
My tire blew out on the highway and Mr. Tire happened to be the closet tire shop around. I did not have to stand around when I got there and Julio (Store Manager) personally inspected my car and began work on it as soon as I got there. Had to order a new tire delivered but once that came in I was back on the road (total time including tire arrival took about 2hrs). I was happy to get in and out with no appointment. Julio was honest and informative but let me decide on tires and course of action. Appreciated their help.
Good people, good service!
Josh was superb. His professionalism and knowledge was on point. He is trying an asset to Mr. Tire.
How many tire stores will go the extra step and match the wheel weights with the color of the wheel? These guys certainly did! Thank you fellas! Loving the the new configuration and the ride is great!
This location was more than fair to us. We had a screw go through a tire and another shop fixed it but failed to reset the gauge. The folks at this shop looked at the tires, checked the pressure, and were able to make sure the problem was resolved. We cannot recommend them enough. We will go back to them in the future.
I ABSOLUTELY LOVE THIS PLACE. staff is always friendly - they have great customer service. They’re honest and explain what’s fully wrong with your car. I would recommend this location to anyone!!!
Great costumer service, and outstanding work! Went there for the first time and Julio took great care of us. Honest, legit and trustworthy! This is by far the best Mr. Tire I have been to, and will come back for future tire needs without a doubt.Highly recommend this place!
Outstanding experience every time! Between my Toyota Tundra and Dodge Caravan, Ive had over 15 great experiences over the last two years: oil changes, brakes, transmission, tires, belts and air conditioning. Theyve earned my trust by always keeping me up to date, honoring their price estimates and fixing it right the first time. The manager, Will P., is an outstanding customer service provider - highest recommendation.
The service at this location has been fantastic! I have had multiple oil changes and regular maintenance from Mr. Tire, every time they have honored my appointment, often making accommodations for late calls. Their staff is courteous and provides open communication. A great center with solid service!
I came here for an emergency flat tire situation and I really like the service they gave. It was fast. I recommend this place.
I am from NY but moved to the area recently. I had a great relationship with my local Mr. Tire so I decided to stick with the company here in VA. I made an appointment to get new tires, an oil change, and new wiper blades. It was easy to get an appointment on the day and time I needed it, customer service was excellent- they didn’t try to sell me anything I didn’t need, and even helped me get a discount. I will definitely be choosing this location for my auto needs!
First time customer and had a great experience. Yovani was very helpful, knowledgeable, and greeted me as soon as I walked in the door. At check out, John was great at explaining my services and when the next services are due. Very professional and very courteous. Definitely recommending to my friends
Lifesavers! Tom and company quickly got me back on the road after I blew a tire. I was able to make it to Charlottesville on time for my event. These guys are are tire experts. Wow
They was so nice and with everything that’s going on they have sanitizer made me feel like they care and made sure they explained about my car definitely recommend this location!!!!
Will, who mans the desk at this location is the reason I keep coming back here. My 22 YO Toyota is still running strong because of the service he provides to keep it running safely. Tires, breaks, struts, oil changes, flushes have kept my car running strong due to his guidance. He is good with all customers, never seen him lose his cool. He takes the time to explain what is needed, not overselling, and is patient. I will continue to have my car serviced here because I trust the service I get here.
This place is amazing, fair prices and honest management. Had my car in for some flushes and was out before I knew it. My car runs like new again. Thanks guys.
Fast and fantastic customer service. I’ve been coming here for years and highly recommend!
Friendly and speedy service! Wait was under an hour for four new tires and alignment. Amazing job.
It took 2 hours to change oil....
They did what they need to do but engaging with customers, greeting them and at least smiling was lacking. They fix my car which is good but at least some kind of friendliness or humbleness while giving your service matters.
Tom and Charlie worked on my car and did an amazing job. I came in needing an alignment and had one tire almost falling off! They helped and were so great!
Beautiful service it’s always pleasant when i visit this location Lenny is very helpful and answer every question i had she’s always smiling very precessional and helpful it’s never a stressful situation when i come to this location ima gonna recommend all my friends here make sure you see Lenny she’s awesome
I just want to say thank you to the guys at Mr. Tire in Fairfax. I had a nail stuck in one of my rear tires and it was slowly leaking air. I took it to another shop but they couldnt repair the tire because they said my car was too low and they didnt have a lift that can get under my car. I called Mr. Tire and Jonathan was able to fit me it. The guys at Mr. Tire fixed the tire and also balanced all 4 tires. I had a chance to chat with some of the guys - all of them are car enthusiasts and really love cars. I definitely recommend this place.
The service here was really great & fast. All the techs I spoke with were very friendly and happy to assist. The manager that assisted me (Yovani) was great and I was in and out in no time. I’m definitely going back. Thank guys!
EXCELLENT experience we had at Mr Tires. Recently needed new tires for my daughters car. My daughter is in nova at school so we were trying to find a trustworthy place to have her tires replaced and not have someone take advantage of a young girl. Unfortunately, the first two places she went into (keep in mind we are very educated on what we actually need done as far as whats included in cost and what is being added to make more money) unfortunately the first two places she went to ignored what she said she needed and added many many additional inflated costs that were not even needed. I called Mr. tires (I am in New York) and Julio from Mr. Tire answered and listened to what was happening and was EXTREMELY helpful with getting the tires done and at the proper costs etc.... I scheduled the apt. Sent my daughter over to see him, and everything went just as planned as it should be! I couldnt be more happy. They were quick and professional. Thank you Julio!!
Stopped in today for an oil change and JP was awesome and very helpful. I mentioned that my tires were bad and he wrote up an estimate to let me know what it would cost to replace them. Service was quick and pleasant!
The guys at this shop know what they are doing. They gave me lots of options for my Chevy Blazer and I got an awesome deal on a set of four of their house brand tires. It has been 6 months now and the tires have proven better than my higher hopes. Thye handled my Blazer being loaded down with tons of stuff and pulling a heavy loaded U-Haul trailer all the way to Florida.If you need tires or tire service in the Fairfax area then go to this Mr. Tire location. They give a great price for great service. Top quality, great prices, and great customer service. Their pricing system truly is an out the door on the car price. No hidden charges or gimmicks. I LOVE THAT!If you go there then tell them you saw my review. They earned every word of it.-Chris Storm Reviews
I have been to this Mr. Tire several times. Excellent, Great service and professional. James is the manager and took great care of me and helped me out quickly solving my problem.
JP was awesome. I went to get my alignment checked/fixed thinking I was going to have to leave my car overnight since it was 7pm and I didn’t have an appointment however he was able to fix my alignment that same night! He also put air in tires for free. Will be coming here for all my car needs!
This Mr. Tire has really personable staff and great customer service. Prices for their in-house tire sets are affordable and worthwhile. Staff is knowledgeable and attentive to my car’s specific needs, so I’ll definitely be coming back for any tires I’ll need in the future!
They are the worst people I dealt with .My daughter went there for one tire $51 and the bill was $121 and my daughter is still a student. I went today to ask why the manager told me she had a road service for $29 and I told him she doesn’t need if and he said it is too lateStealing money from a young girlThis is awful!!!I won’t recommend it to anyoneAlso I will call the corporate to have the refund for $29