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Browns Fairfax Nissan Service
11010 Fairfax Blvd, Fairfax, VA 22030, United States
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Browns Fairfax Nissan Service

Comments
Do
Review №1

They employ classic bait and switch tactics. They advertise a really good deal for a new Leaf but when they contact you after you inquire about it they say its no longer available and immediately push you towards their 2 overpriced used Leafs. This was a month ago, and that new Leaf posting they bait you with is still up...stay away!!

YV
Review №2

The service was too bad. When you go to a dealer to check your car thoroughly you expect they tell you what it need to be repair, and they did not do it. Also was charged almost a $900 to get a new lock system in the back door and after i pick up the car it looked as it was never repaired, and the service representative said twice that it happen and showing careless for the client just asking if I want to set another appt. To fix the car.... unbelievable!... The customer service in a dealer should be as the doctor with a patient... well .. seems like here it is not important for this dealer....good luck with the others.....

Dn
Review №3

Browns service department are by far the best in its class! I drive from Virginia Beach and get all my service done in one visit once a year and treated with a world class experience! Thank you

Os
Review №4

They were great. Nice place and good service.

mi
Review №5

This dealership sold me faulty new tires. after spending almost $400 on new set of tires, just for them to be in horrible condition. STAY AWAY FROM THIS BUSINESS.

Ju
Review №6

I had a great experience with my oil change service. The lady was very professional and friendly. Price was very reasonable, and the service took around 1 hour. They gave me a free car wash without asking me and I really love it since my car was full of snow, so thank you for that. I will come back here on my next service and I really recommend this place to everyone.*They don’t require appointments but due to covid 19 procedures they gently asked you to make an appointment so the place don’t get crowded.

Mi
Review №7

Browns service was great. Very knowledgeable staff. Fair service rates

Le
Review №8

Didnt have an appointment but was taken care of. Everything done quickly and my car was returned clean.

Wa
Review №9

Nice people and good service. Have dealt with their service team several times and never had a bad or rude extra experience. They’re not the cheapest place in town - but it’s not outrageous.Ask for a service loaner. They have a good fleet of them.

h
Review №10

Nice a quite site to charge my nissan leaf.

Sa
Review №11

OUTSTANDING!!! Hands down this was the best car buying experience Ive ever had! Mr. Sayed Jowhary (Sales Rep) went above and beyond to help satisfy all my expectations for the car I had inquired about. He was extremely knowledgeable, attentive, and professional! I really appreciate him and his whole team for making the process very pleasant and easy. I would definitely recommend this place if you’re out in the market looking to purchase a car ! Do check them out!!

Ma
Review №12

When I arrived at the dealership the representative Lara was at the door to greet me. When I came in we got right to business like I requested before I arrived. Lara was very pleasant and gave me and my Fiancé a personal experience. We test drove 2 vehicles and chose between the 2. Came back to the office and finished up the deal. The prices for the vehicles were great. We were totally satisfied.

Le
Review №13

Fast n easy, plus wash

Sa
Review №14

I loved the service that was provided when I leased my car. Sayed was very helpful and proffesional and everything went very smoothly. Thank you for the great help.

am
Review №15

I bought the car from there and Sayed was the seller man, he is very professional person and nice,thanks Sayed

Me
Review №16

Decent Car Dealership, Prompt Service.

J
Review №17

Very poor service dont loose time

Ch
Review №18

I wanted something specific in the next car I was buying and the staff at Browns Fairfax Nissan went above and beyond for me. Sayed Jowhary and Tony Vergara were in contact with me daily and were very patient with me, even when I changed my mind tons of times. The Sales General Manager Naseer Ahmed even personally called me during the experience.They (Evan) even delivered the car to my front door(I live 110 miles away). I signed all the paperwork in the comfort of my home. Ayham, the finance manager, did all the financial things over the phone. Overall, i had one of the best experiences with the staff at Browns Fairfax Nissnan. They all were very professional, communicative and made buying my car the best experience. Cant thank them all enough!!!

Ar
Review №19

Donna was good.

Ni
Review №20

Love this place!!! It is the only place I go to repair my car and Gus is the best. So nice and helpful and very accommodating!!

Da
Review №21

Got really good deal worked with me would buy car there again

Ma
Review №22

Its like hit and miss. One day you get standard service, and many times you get a pickle service. Be cautious!

Br
Review №23

Called ahead to make sure a Leaf I was interested in was available, and it was. They had the car fully charged and ready to drive. The salesman John and Feroze were friendly and knowledgeable. They gave me a great deal. Thanks.

BE
Review №24

Yusof is very helpful and amazing!!!

Ki
Review №25

Nice customer service!

De
Review №26

Amazing! Rawwad Hassanieh is the man. He is the manager there. My wife and I are both active duty. I can’t say enough good things about this dealership. Best deal ever on a Sentra! Mr. Hassanieh saved us a ton of money. Thank you!

CH
Review №27

Excellent customer service from everyone.

Mo
Review №28

If there was a rating start from 0 or -1,-2,-3,-4.-5 than i would give tham.

Information
5 Photos
28 Comments
4.5 Rating
  • Address:11010 Fairfax Blvd, Fairfax, VA 22030, United States
  • Site:https://fairfaxnissan.com/
  • Phone:+1 866-749-9825
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–8pm
  • Tuesday:7:30am–8pm
  • Wednesday:7:30am–8pm
  • Thursday:7:30am–4pm
  • Friday:Closed
  • Saturday:7:30am–8pm
  • Sunday:7:30am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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