While Sean was at my home to inspect the Sentricon stations, he made a thorough look around the property and noticed yellow jackets at one of the humminbird feeders. He alerted me to the issue and we talked about a the Guardian Programs that Scherzinger has to monitor for and eliminate most common pests. I will be checking these options out soon. Thank you, Sean.
Cant .say enough about Scherzinger and our service technician Matt Kelly. They pay attention to details making sure we are bug free in a way that is safe for the environment. In addition, our technician provides helpful suggestions to protect our property from harmful infestation. Prior to retaining Scherzinger almost ten years ago we went from one to another national firm who charged more and provided a lot less in service and results. Thanks Scherzinger!
Phil A. came this afternoon to inspect our home and shed. He was very kind, knowledgeable, and respectful. I appreciate his candidness and solution/treatment plan. Were excited to work with him and the ScherZinger company. Thanks Phil for the best customer service!
Scherzinger has done a great job helping keep pests away and out of my home since I signed up for the Guardian plan a couple years ago. Matt K is really great to work with, he is both thorough and responsive. For those times when bugs come to visit in-between regular visits, Matt comes over and makes sure our unwanted visitors leave! Would recommend Scherzinger to anyone considering professional pest control.
We used a different service many years ago, and stopped because they didnt do anything my husband couldnt do with stuff from the hardware store.We recently had nests of ants all around my kids swingset and play areas. One treatment and they are gone!!! Its been over a month and I havent seen ONE! Im impressed!
We have had the guard program with Scherzinger for over a year now. Phil has been our technician from the start and I couldn’t say enough great things about him! He’s kind, professional, great around my kids as they run around the entire time he’s here and always on time. He’s a great asset to Scherzinger and they should be extremely proud to have a worker like him!
Matt Kelly takes care of our property in the woods. Being in the woods, we have lots of bugs. Carpenter bees especially were doing lots of damage. Matt and Scherzinger have really made a huge difference. In addition, Matt is a true professional who truly cares about the job he does and his customers. My appreciation and recommendation to Scherzinger and Matt!
Prompt professional and reasonable. I like the fact that they send the same person(s) every time. Brandon is easy to work with and gets the job done in a timely manner.
Scherzinger treats our home with their guardian protection program. The program provides us with termite and insect protection throughout the year, we have not been disappointed one time with the protection. We are surrounded by woods and Scherzinger Guardian protection gives us a confidence that our home will be insect and pest free. Here is a loyal customer of sure singer. The staff and technicians are professional and customer oriented. I like feeling like I am a valued customer, and Scherzinger Makes that happen.
Phillip Adams was my service tech and he was wonderful. He was very polite and informative. He asked what my needs were and offered solutions and explained everything that he was going to do during the service call. He expressed great pride in the company he worked for and that is something great to hear. He was very proud. I am very happy with the work and the personality of the tech who helped us out. Sharilin set up the appointment and got me started. She was very friendly and informative with the process and I am very happy with the entire experience. I highly recommend this company!
We had a new service tech today. He was very polite, explained what he was going to do and took the time to explain why not to use the chemicals inside if not necessary. I appreciated that he was concerned about our health and chemical safety. He performed out guardian service which we get quarterly and stopped at the door when he was finished to let me know the issues he found. He was very professional.
Always happy with guardian plan! Technician Russ was patient with my concerns and knowledgeable! He had found a cluster of mites almost unable to see by the eye in my son’s curtains and explained everything I needed to do and know and how he was going to fix it! Wasn’t in a hurry and seemed as concerned as i was to fix issues (hello no one wants bugs in the house)I called to request Russ be my permanent technician! Also a thank you to Shirzinger for there patience during pandemic i had lost my job i never received calls for a payment way overdue once I explained my situation that i was behind and staff seemed truly empathetic and soon as i was able to catch up … it was as if i was never late! Thanks Russ definitely 10 stars and Shirzinger staff definitely deserves a 10!!
Scherzinger does a fantastic job treating our house Matthew is friendly, informative and seems very passionate about his work
We are more than pleased with ScherZinger Pest Control services. Phil, who performed various preventions to keep our resident, happily, bug free was professional, efficient, and pleasant as he offered an helpful overview of his procedures. Highly recommend.
I have utilized the services of Scherzinger Pest Control, on an ongoing basis, for many years. I am so very pleased with the work done by Sean, the technician who has serviced my account for (2) years. He represents the company so well, and does excellent work. Sean is always pleasant, punctual, and professional. The thing that I appreciate most is that Sean excels in client education, always advising me of what he is doing and what may need to be done to assure the desired results. I highly recommend the work done by Sean, as a representative of Scherzinger Pest Control.
They did a great job the ants are no longer biting. We really appreciate your good service
The technician, Brandon, was on time and went right to work. He seemed knowledgeable about our ant problem and completed an inside the home and perimeter treatment within an hour. Very satisfied with Sherzinger Pest Control. Would definately use them again...
Russell was extremely polite, professional and knowledgeable. Answered all questions.
I was very confortable speaking with Sean. He was very knowledgeable and he put my concerns to rest. He was efficient and did a nice job. I did not have a current termite problem as I thought, but he put new feeder cannisters in because this platt once was a farm and has termites in the ground.
Dale came out on time. He was actually a little early which was great. He listened intently to all that I had to tell him about ants and bees around the house. He provided a wealth of information and he answered every question for me. He took into account my two dogs in his plan. He did his work efficiently and left me his card. He is going to follow up with me in a couple weeks. I sent him a question about an hour after my appointment and he responded very quickly in full detail. I would definitely recommend him and I will call him if there are any other pest issues in the future.
Scherzingers worker was very helpful and thorough.
Ricky has been great! He answers all my questions and makes sure to come back between scheduled visits if there are any issues! Glad he got his promotion but I will miss him being my tech!!!
Very professional and friendly. Overall a great service was provided!
Thank you to Sean for a thorough inspection and quality treatment and service. I would definitely recommend this service to my family and friends.
The technician that we have is awesome he is going above and beyond I would recommend this technician and company to anybody
Ricky HebertExcellent technician extremely through and found the holes the mice coming into house! Took his time to and found the path the mice coming in and set traps and plugged the holes with steel wool. I highly recommend Scherzinger especially Ricky Hebert!Terri Barbeau
Ricky Herbert has been the BEST!! service rep we have had, not just from Scherzinger, but ANY company we have used. His promotion means we are losing a great technition and a personable, likeable individual. Good luck in the new position!
Shaun always does a thorough job treating our home. He calls us to remind us of our scheduled appointment and he always arrives on time. Shaun is always professional, yet friendly and our German Shepherd loves him!
Very professional and responsive. Lots of helpful suggestions.
An amazing company! Tyler came out to service my home and provided me with a wonderful experience. He was friendly, professional, and informative. He answered any questions I had. His boss came out as well and went the extra mile by brushing dirt and debris off the outside of my home so it would look extra nice!
I did not utilize their services. I did put in a request for service. I did receive a phone call letting me know that they could not help me with my specific concern. I was given another contact that could help. Rating 3. The quick response was appreciated. I would try again.
Very professional, had service from them for many years! Guardian plan is a no brainer!With guardian plan you are covered for any issue and they are ready and always seem just as concerned as you are with any issue! Great service team!
Anthony was great in customer service out of Fairborn and he deserves a raise! Called about a concern we had about our bill and he addressed it promptly and fixed the issue. Thank you again!
Great customer service they do what they charge you for. I would recommend Sherzinger
We had a bird make a nest in our bathroom vent on the exterior part of our home and the birds brought mites with them causing them to fall down our vent into our toilet. Luckily we noticed them immediately and took care of the problem before it got worse. Scherzinger came out and took care of the problem quickly and effectively. I highly recommend them. Tip: if you ever have this problem be sure to REMOVE the bird nest. You cant just treat the problem, you have to remove the nest and treat. Both are crucial. Hope this helps.
Cant say enough about how great Scherzinger is! They are organized, efficient, listen to your concerns and address them. Not just the Tech - who has been amazing but management is reachable and provides input. We love Tyler - he is amazing!!!! He is on-time and participates in resolving any concerns as well as he is proactive in sharing ways we can head off any issues before they start. They will remain our commercial partner for years to come.
Scherzinger has been great to work with at a couple facilities I manage for work. The team is professional and quick to respond when we have an urgent need. Appointments are scheduled during convenient hours and the technician always arrive early/on-time. Each tech that has come out has been great about explaining what he will do. The treatments are thorough and effective. Even the billing has been pretty easy to handle. Highly recommended for a hassle-free experience.
Overall did a good job. We had a few issues with one of the techs, and communication on both our parts but we got together and identified the issues and worked them out. This is one of the few companies that is willing to go out of their way to make mistakes right, and help out during a difficult situation. Bill was great help getting everything set up, and the lead tech that came out to treat was amazing. Allowed me to point out the bad areas and took special attention to them. As all this was for an elderly family that I do my best to take care of while living far away.
Dishonest. Always pushing services and packages that are unnecessary. Got a termite inspection done for a refinance. Recommended $700 new treatment because of a single board that was left from old damage because it was still in good shape. Was treated 2 years ago. Got two second opinions from other companies and both said it was ridiculous and a ploy to get us to pay for services we didn’t need. Unfortunately this was not an isolated incident with this company. Very disappointed.
Tyler was awesome! He treated my place of employment and was punctual, professional, and thorough. I am so pleased we chose Scherzinger and even happier that Tyler was our tech. Thank you!
Tyler came out and took over my old Sentricon stations, and he did an excellent job. Competitive pricing and knowledgeable technician.
I highly recommend them they were Awesome and checked my apt Thoroughly ! And treated it! Awesome Job! Thank You So ‘Much ! Thank you Tyler ☺️
Very professional and dependable. I will be sure to recommend to all residents and property managers. They have several different plans, you can get them to come out once, or set up quarterly treatment. They are very friendly, helpful, and courteous.
Outstanding service and they mean it when they say theyll come back to retreat. Before and after our first quarterly treatment for ants and other pests, we continued to notice dust falling from our garage door. We thought it might be carpenter ants making a home for themselves. We called back about 2 months after the treatment and our tech came out to spray again... And this time he wasnt messing around. I left for about an hour and came back to hundreds of dead black ants on the garage floor and driveway. YES!!! We will recommend Scherzinger every chance we get.
Billy is a great technician. Very happy with him and his services. The guy knows what he is doing! Would absolutely recommend him.
I canceled this service December 28, 2018, January, March, May & June. Ive spoke to two reps and the manager (twice) AND after care after phone line to cancel and receive a two refunds. Account wasnt cancelled and was charged again for services. The last time they came out, we did not know tech had been there and my husband treated our home that same night... he ended up in the ER because of a allergic reaction. My dog had a allergic reaction as well.... We found the invoice two days later in the bushes. We were charged for full service.... my back yard has a privacy fence and iron gate that was locked. I have contacted the manager (Eddie) several times to cancel and for my refund. Now, Im only receiving a refund for one invoice and it will take up to 60 days. This is absolutely ridiculous & horrible I can be charged 110.00 per invoice, when I CANCELLED SERVICE several times, not to mention I was blown off and now I have to wait for my refund....and now, only one refund. This is very upsetting... I contacted this company so many times, not to mention last service received was a partial service and my bank account was charged for services I cancelled... My hope for this review is to improve communication, management & fair turn around for cancellations & full refunds in a timely manner.Very disappointed....
Very thorough and professional. Our tech, Tyler was excellent.
Called today at around 12:30 they said they would call back to make a appointment 5:00 pm .still waiting sad they cant call back . Shouldnt take that long to make one . Ill call someone else Monday. Update they called back late Friday night . Will call back with a appointment ..UPDATEHere we go again . tech was here Monday. Great person . Did his thing .well we still got ants a hole bunch . inside and out . Now it cant get back till May 18 . Still waiting for them to call back from this morning . Shouldnt take this long to get back.
The representative was very professional and obviously new what he was doing. I would call Scherzinger again and highly recommend them.
He went above and beyond I don’t think he missed a spot and he took it upon himself to prep and move things that I should have done myself and didn’t expect him too either I will call Scherzinger again with any pest problems just on the merit of work the technician did today !!!!!
What a farce! I had an appointment scheduled 2 weeks in advance. The day prior to the appointment I received a call from Scherzinger requesting that I change my appointment from 1030 to 1200. I agreed. On the day of the appointment, I called Scherzinger at 1235 asking when the tech would arrive. After the representative contacted the tech, with me on hold, I was asked to wait an additional 20 minutes! Absolutely unacceptable.UPDATE: At 1:05, the tech showed up at my door. Apparently, the representative I spoke to didn’t notify him that I canceled.
Technician was knowledgeable friendly and very thorough. I would suggest scherzinger to anyone in need of pest control.
Eugene was very knowledgeable and went above and beyond to make sure he explained each type of preventative treatment he was applying.
Tylet was great and the price dor the termite install was half of other companies.
Awesome job by this company and my service tech Bob B highly recommend
Great service! The technician was knowledgeable and professional. He took care of my yellow jacket problem and treated the entire exterior quickly and thoroughly.
Used them a few years ago and they were the first I thought of to solve anew problem. They provide professional services. Their technicians are friendly and helpful
Called and came out and looked over the problem. Treated it with in a hour. Very nice to work with.
Inability to control ants, having to call for multiple treatments in between quarterly treatments, no new treatment plan as requested, and then missed appointment after I had rearranged my schedule to accommodate theirs - I need to find someone who is reliable and doesnt continue to use the same treatment plan over and over and expect different results.
Tyler always answers all my questions and is very knowledgeable!
Great company! we are a property management company and Sherzinger does all of our pest control. After using 6 different companies, I can easily say that Sherzinger is by far the best in the area!!
Tyler was very thorough with my first treatment today
We are very happy with Scherzinger and our technician. He is very knowledgeable and professional. We would definitly recommend Scherzinger.
High prices. Simply couldnt afford their services. Sorry.
They do an excellent job with our commercial property. I cant remember the time when weve seen spider webs or ants swarming around doors, and I dont want to! I recommend them to any property owner and any homeowners dealing with pests.
Tyler did a great job today, thank you again!!!
I was blown away with the level of service compared to the previous pest control company I used. AND, with the Guardian Plus program, it is quite a bit less. The other company sent 1 tech for bugs and another for termites. Therefore, their cost had to be higher.
Billy did another great job !
That’s are fantastic!! We have been using them for 2 years now and we have no sign of ants at all!
Polite and professional. And the treatment works!
Logan the tech is amazing and Cris in the office is a god send !!!
The people there are really friendly
They were great on time and did a great job
I called twice and they never returned my call
Very professional and thorough inspection.
Did a great job, was very knowledgeable about all the the pests and even gave me advice on what how to notice different pests like termites.
Needed a termite inspection to buy a home and was told they do not do those unless im a client...