Don’t call them with a question and expect help. I called asking if they had anyway to open my door without breaking or damaging my door, as it will not open from the inside or outside. The man on the line had a big attitude and said that it should open from either the inside or the outside. I tried to explain to him that I had my dealership look at it and they said the wire to the latch was disconnected and to reconnect it and my door will open. He immediately followed up my question with even more of an attitude and asked why they didn’t fix it if they knew so much. Super unprofessional, I was just trying to have a question answered. Will never do business at this location.
First let me say WOW! These people are the best ever! Life savers! If you need any kind of collision work etc. Millers is the place to go. I am a reservist at Wright Patterson AFB in Dayton and on a Sunday someone hit my car on base and nearly totaled it. I quickly looked for collision centers with good reviews and found Millers and had my car towed there even though they were not open (since it was Sunday). Monday morning I called and let them know of the situation and immediately Josh took control of the situation and provided me with all information and updates. They kept me informed of progress and my insurance adjuster said he has never worked with a better collision shop than Millers. They take care of their customers and treat them right, there were no surprises and I knew of everything that was going on. I got my car back in better condition than prior to it being hit thats how good they are!
Jeff and Josh are #1 in my book. I first came to them with a cracked right hand rear view mirror. They perfectly matched the color and in a day and a 1/2, it was finished!This time my front bumper was dragged off. I had to call my insurance and literally did not have to worry about anything. They ordered an Enterprise rental that picked me up and had me back on the road in less than 45 minutes! MILLER COLLISION is awesome!
I broke my bumper due to sliding into a pile a snow. Miller’s Collision Center gave me an immediate quote for the damage, which was a very reasonable price. I have car problems consistently but this is the best experience I’ve had. Definitely did a great job. Very professional and friendly. Great customer service. I was highly satisfied and would recommend.
My truck was repaired here after a pretty serious collision. Jeff Miller and his staff (Wendy) were amazing. Wonderful customer service! They truly care about your satisfaction and providing high quality workmanship in a timely manner. In fact, I almost think my truck looks BETTER than before. They took the time to wash, wax, and detail the interior before returning it to me. I couldnt be more pleased.
They worked on body damage that I needed repaired. They worked with my Insurance company to make all needed repairs. The results were excellent. They will receive my business in the future.
Love the fact they give free estimates. Most places wanted to charge me to just look at the item. The staff was very friendly.
I was referred to Millers collision by Wagner Subaru for good reason...they do what it takes to satisfy their customers. Jeff and Josh Miller were very professional, courteous, and exemplify the meaning of GREAT customer service. They definitely went above and beyond to assure my satisfaction with the work they did. I couldnt be happier with my experience at Millers Collision. They have earned my future business and that of my family and friends.
I have used them again because of my first fantastic experience. I was not let down. Their work is outstanding and they went up and beyond with me and my wife on both occasions. I hope I do not need them again but if I do. I will come here. Jeff and Josh are great to work with.
Great customer service and knowledgeable in what they do. Will be going back there soon.
Jeff and his staff are THE BEST.
After a car accident, we brought our car to Millers to get inspected. Dealing with the insurance company was a nightmare. The staff at millers provided top notch customer service, expert knowledge on the situation and extreme care. We are overwhelmingly grateful and appreciative for their help throughout this difficult situation. We highly recommend them for any of your auto repair and collision needs!
Had some minor body damage that I needed repaired. The company went above and beyond to provide fair service for a great price. They will receive my business and recommendations if needed in the future.
Millers really took care of my 2020 Outback. This was my fist time using them and I will go back every time. The customer service was outstanding and even after getting my car they have taken care of anything I had found.
Great service, good vibes.
Fantastic service and work from top to bottom. Works with you and insurance to make your unfortunate situation a positive experience. 5/5 stars!
They did an amazing job fixing my subaru. I was hit recently for the first time and had no idea the process. They kept me informed and dealt with the other persons insurance company. I did not feel like the middle woman which was great. The staff was very friendly and helpful. I was surprised how quick they were able to fix all of my damage. Hopefully I wont need to go back, but I would use them again if needed.
Folks are awesome and do fantastic work. Very dependable.
Had my Subaru bumper replaced at Miller’s. I couldn’t have been happier with the quality of work done! Wendy and Jeff were great to work with. I was expecting much longer for repair than the two days it actually took. My car was cleaned and vacuumed when I picked it up! That was a pleasant surprise!
Over the last 12 months I have had both my new vehicles repaired there, and one of them recently from being hit again. Jeff and his team do an amazing job, and they do it right. Unlike like these Preferred Insurance Shops that focus on quantity, Millers focuses on quality. Jeff and his team are extremely friendly, courteous, professional, and take of the hassles with the insurance companies. It good to now that there are still honest and reputable companies that do collision repair right.
Would give them 0 stars if I could.Called to see what an estimate would be for some hail damage I had to a car. They said I had an estimate from the insurance and asked why I needed another one. One I wanted to know what you were going to charge before doing business with this company, and as soon as I said the person slammed down the phone on me.Good lord like I dont have right to choose what company I do business with...glad its not this one.
This is the best body shops ever! Great service and everyone very friendly and knowledgeable
I’ve been rear ended twice now in 2019 by stupid, distracted drivers. Both times I’ve had to get my car into Miller’s, who’s fabulous! I just picked my BADLY damaged car up and it looks wonderful! Dealing with insurance was no fun but Wendy in the office was with me every step of the of the way. They do top notch work and I appreciate they’re help!
Good people, upfront process, timely and quality repair.
This place was terrible. I went there based on a recommendation and it has been a nightmare. I needed a new gas door with spring for my Pontiac Vibe. Over 1 month ago, I went there and they ordered the gas door (assuming that the spring would be included), but the part only showed the door (spring sold separately). Once I went to have the door put on, thats when they informed me that spring was not included and the part had been discontinued by the manufacturer. They ended up gerry rigging (not sure of spelling) something to tide me over. I understand that there is nothing that they can do about a discontinued part. However, the owner called around and was faxed a list of all the places across the country that have the spring for my car in their inventory. Jeff contacted Toyota and ordered a spring through them instead. Today (04/17/18) I went to have the spring put on and it doesnt fit. I said to Jeff, So the next option is to actually contact the phone numbers listed on your fax and get the correct part (specific for my car) shipped? He then stated, No, I think what you have works just fine. I have no idea how much shipping will cost for the part. ARE YOU FREAKING KIDDING ME!?!?!? It wasnt my fault that Jeff didnt realize that the spring wasnt included with the door when he ordered it. Its not right to half way do the job. I will never be recommending them to anyone!
We’ve had an incident on our Outback and everything was handled quickly, professionally and with a friendly touch. I wish all our dealings everywhere went so smoothly. Thanks.
Hello All. Recently I used Millers Collision when I had an accident and a deer hit my car. The owner and the staff is wonderful and is customer service Focus vs Insurance Focus!!!! I highly recommend this organization and staff. They are very helpful and will assist you any way they can!
They do an excellent job at a fair price
Always professional. They are the best shop. Always go the extra mile to do the job right
I have taken my cars to Jeff Miller a few times over the past fews years and I have been amazed at how good the repairs are. I am particularly impressed at their ability to match paint color. Jeff, Wendy and the crew are tops in my book.
My experience at Millers was great. The staff are professional, friendly, honest, and competent. I recommend this body shop to anyone! Thanks, Millers Collision!
Jeff Miller and staff fixed the front end damage on my new Subaru Outback! Millers came highly recommended by Wagner Subaru and I can see why! They returned my car looking as good as the day I bought it! They even went above and beyond and buffed out some scratches on my door after I asked about getting them out! I couldnt be happier! High quality and professional staff!! I highly recommend Millers!!
We took our Outback to Jeff after we had a sub par repair from a insurance referred shop, he went above and beyond to do the right thing and get our vehicle fixed like it should have been the first time. Jeff and Wendy were absolutely wonderful throughout the entire process and even after!
The only mechanic I take my car. Very affordable and fair.
Great work! Very helpful, quick and friendly!
Great work. They keep you informed all thru the process
Excellent body work: my crushed door was replaced and they dealt with the insurance company for the unexpected extra work that needed to be done. Highly recommend: this is a great local business!
Excellent work!
Top notch, friendly service. I could not be happier with their support.
Jeff Miller and crew did a great job on my car. The trunk was dinged up with dents and they made it look brand new! Outstanding job!
Quality Body Shop super nice people
Very helpful and friendly
My Subaru Outback was repaired here after a front end collision and it drives better than when it was new!!
Jeff Miller went over and boynd with my wifes car and helped me out with my bumper of my truck at no extra charge top notch service highly recommended. Thanks Jeff
I tried to schedule a SUV passenger door repair. Cannot open to pick up friend from hospital. They did repair vehicle under insurance . So busy come back again in person next week.
They made my car look brand new again after the hail storm dented it all up they are awesome
They was very helpful ti me
They do great work
Always best
Awesome service
They not right