Seriously the best insurance agency and associates I have ever had! When ever I need anything they are so willing to help me! It is so refreshing to know that they are actually there to help make life easier! Its so hard to find people like this now days and I am never going to take my insurance anywhere else! Aloha!!

I’ve had business insurance for years in my mobile grooming business. When we relocated to Hawaii no one seemed to understand what types of coverage we were looking for. Ester went above snd beyond researching and got us exactly what we needed. She has been there quickly when we needed coverage and has made having a business here so much easier knowing she had our backs. Can’t recommend a better agent anywhere.

The workers at this office were super helpful to me every step of the way! I had a lot of questions and they walked me through everything I needed to know very patiently. Highly recommend coming here!

I have been using Frelynns office for my auto and renters insurance for the past 7 years. They have always been responsive when I reached out with questions. They were a great team to work with when I got into an accident and helped me get a rental while my car was in the shop! Highly recommend.

Frelynn and her team provide excellent service. They take the time to give thoughtful recommendations based off your specific situation. They additionally do a great job of talking you through potential insurance options for projected changes such as moves or acquisition of additional property. Our family is very happy with the professionalism and expertise provided by Frelynn and her team.

If youre looking for highly experienced, good quality professional service, the buck stops here. Quick and thorough responses, Frelynn and her staff have a combined experience that will far outweigh anything you have ever seen. While fully booked, they accommodated a last minute office call before I went out of State. They go above and beyond what is required. Frelynn and her staff are responsive and address all of my concerns with care and compassion, as if I were family.

Esther and her team we Statefarm in ewa Beach are amazing. They are a very knowledgeable and attentive group who focuses on protecting their customers foremost. I would recommend them to my friends and family.

Weve been Frelynns client since 2010. Ive had multiple policies including automobile, motorcycles, condo, renter, and home insurance. I recently purchased an umbrella policy with Frelynn to better protect myself and family. The most important thing to me is excellent service and the team at Ewa Beach State Farm is always here for me. We have a great relationship with Frelynn and her team. Not to mention they are local! As long time clients, thank you for the Great service & great rates!

Friendly and easy to talk too. Understands what people are going through and willing to work with them.

Frelynn and her team have always been super accommodating in regard to my familys needs. Adding on and changing policies has always been seamless and stress-free thanks to these wonderful people! There have been a few times when I had issues with my payments, and they were always on top of it, helping me and making sure my policies didnt lapse! I highly recommend them to anyone who might be interested in looking to change insurance companies/agents or if youre just looking to get a new policy!

Frelynn and her team are always in reach and response time is immediate whether we are in or out of state to answer any questions for us. Frelynn was kind enough to give us a list of SF agents for another state we would need insurance in and we are pleased with the SF agent we selected and confident they will give us the same quality of service as we receive from Frelynn and her team. We are more than pleased with Frelynn and her team at the Ewa Beach office and highly recommend her for all your insurance needs.

The Agents and Staff offer great and responsive service with all my insurance needs. I bundled all my insurance with them to save money.

Weve been Frelynns client for over 10 years. Ive had multiple policies including cars, motorcycles, condos, renters, and home insurance. The most important thing to me is excellent loyal service and the team at Ewa Beach State Farm has always been here for me. We have a great relationship with Frelynn and her team. Not to mention they are local! As long time clients, thank you for the Great service & great rates!

Frelynn is a wonderful insurance agent. She is professional, friendly, and helpful. She and her staff are responsive and kind. If you are looking for an insurance agent for your vehicle, homeowners, umbrella, hurricane, tenants insurance or other policies, I highly recommend having Frelynn as your State Farm Agent.

Marvi is the BEST. She helped me get better car insurance.

Love my State Farm Ewa Beach Agent!! Frelynn and her team are nothing short of amazing. They go above and beyond to make sure their clients needs are met, in fact, exceeded!! We’ve remained a policyholder of this agency when we relocated to the mainland and couldn’t be happier. Its reassuring to us that the policies to protect our most valuable assets are properly managed. The team will make sure any changes are communicated and our personal information are always up-to-date. Frelynn always responds in a timely matter and have assisted our family with our insurance needs for the last 8 years and many more.Mahalo Team Kahalehili for the amazing work you do, not just for State Farm, but the entire EWA BEACH COMMUNITY.

We are very happy with our State Farm office. Frelynn and Esther have been extremely responsive, and go out of their way to are sure our needs are taken care of, our insurance rates are much lower than they were with Progressive too. The office even called to make sure we’re all set, and that we had all we needed, when we recently bought a new car. Excellent value, service, and professionalism!

I have had nothing but GREAT experiences with this team. Frelynn and Esther are so helpful and they’re always so nice. I definitely recommend using them for your car insurance needs.

I was about to call them today because my autopay was about to expire this month but they actually called me! Perfect timing and very professional! Really recommend the Ewa Beach location! Love Statefarm

Esther is the agent I always choose to work with, she is very knowledgeable and serves all her costumers with love and ALOHA!! She gives quality services and adds value. I have been growing my life insurance policy with her and State Farm for a couple years now && I am very happy to know that my family is well protected. Thank you so much Esther my State Farm agent!!

Frelynn and her friendly staff are an awesome people to deal with. Very helpful and knowledgeable with questions in doubt especially dealingwith Senior citizens. Thank you for all your help in the years weve beenwith you and your staff.

Ester is amazing, responsive and very helpful. She get things done fast, effective and always on top of things. I have/had 3 car insurance, also my boyfriend has 5 car insurance from them and I must say the best service and our go to for any insurance. They also send gift cards for referrals. Definitely give them a call you wont be dissapointed!!

All of the above defines Esthers character. Her excellent customer service represents it altogether. Thank you Esther for your welcoming and Aloha spirit! It provides a sense of security that we look for from State Farm!God Bless!🌺

Thankfully I don’t need to call my insurance agent very often but when I do Frelynn and Esther are always quick to respond. I feel absolutely confident, secure and in good hands when I call. It’s a pleasure to deal with a team of professional, intelligent, and caring individuals.

Wonderful customer service! Always good to talk to someone local that will relate and really cares. Esther is so down to earth and makes everything that much more easy and comfortable. Keep up the good work ladies!

Freylynn has been my agent since 2016 and I’ve had the best experience with them since day one. Esther has always been so helpful anytime I’ve needed anything. From homeowner’s insurance, to renter’s insurance, and car insurance. They’re quick to respond and very efficient in helping me. I would highly recommend them :)

I have been with them for many years now and wouldnt think about gping elsewhere.They are very accommodating and very responsive. With my busy schedule, this is very important to me.I would recommend them and have done so to my family and friends!

Just got off the phone with Esther and she was very professional and made the process very fast and easy. Always a great experience whenever I call or come down to the office. Thank you Frelynn & the Team!

The staff is always helpful and very informative,quick too tend to what the customer wants.would recommend this family orientated business too anyone.give Ester a call to get all your needs met..

Weve been with State Farm for more than a decade. Frelynn and her office staff have always been so open and friendly both face to face and over the phone. Theyre easy to get ahold of and always eager to help with answering any questions and/or help you with whatever you need.

Always great, friendly, helpful service. Highly recommend this agent.

10 out of 5 stars every time. Calling an insurance company can be stressful but all agents at the Ewa Beach State Farm are upbeat, helpful, and professional. Today I spoke with Marvi and as expected, customer service was beyond exceptional! Thank you all!

Freylynn is very attentive to your needs. Best service I’ve had from state farm in a long time.

Esther Gonzalez welcomed me to their office during the pandemic, asked me about my insurance needs, and took care of absolutely everything!

I have been with Frelynn and staff over 10 years. My whole family will never go to another insurance company. Always friendly and great service.

I greatly appreciate the service given to me by Frelynn and her assistance with deciding on what was best for me after losing my truck to a total loss and advice in every step of the process thereafter as well as answering all of my questions day to day with timely responses. She and Esther are both friendly, personable and understanding. I cannot say enough good things about them.

Aloha e, it is my honor to brag about my fantastic serve I received by State Farm Agent Esther Gonzales (Honey Girl). As the President of the Waianae Coast Community Foundation, I needed a general liability policy for our upcoming newly location Food Bank distribution at University of West Oahu. Her outstanding spirit of aloha on the phone, quickly emailed me the information required then the magic began - it took within (2) days, I received my general liability to the State of Hawaii, UHWO all contracts moved forward. I truly appreciate your kokua and patience to what my needs where, I will definitely refer anyone to State Farm Insurance and the team! Mahalo for making my life easier to move forward no hassle no delays - - go to State Farm Insurance!

I just made a HUGE move from FL to HI. I have been with State Farm for over 11yrs. I was hoping that I would be able to keep my insurance..guess what... I DID! I used the new mobile app typed in my new address to find a new state farm agent near me. I left a message in the message center and received a response the next day. My agent is Ms Marvi from Frelynn Kahalehili State Farm. She helped me with the whole state transition, filling out forms and sending them in. She called me if she needed anything from me or just to check on me to see how I was doing with the move. She helped me transfer my car insurance and home rentals over to Hawaii and best part, everything was done via online as I had not yet come to the island. Marvi made a stressful situation of moving and transferring very easy. She was very knowledgeable of her job, the things she needed from me and things needed to transfer my policies, she handled EVERYTHING, she even set up my automatic payments as I had inquired about maintaining. State Farm has always handled things professionally and also on a personal level in not just another policy plan or number. Thank you for your hard work, professionalism, dedication and understanding.. State Farm is awesome and Marvi, YOU ARE AMAZING!

Frelynn and her team are great, we often (more like always) are last minute with our requests and they always come through!

When Marvi was helping me with getting a quote for my auto she was very helpful and made everything easier to understand . I recommend asking for Marvi because she’s the best in the office

I been with state farm for years they have excellent service at the ewabeach location always on it and always finding ways to save me money on my policies anytime Im either adding a vehical or taking one off or even renters insurance they are awesome at answering any questions I have

Amazing customer service, very professional and response time to everything is exceptional!!! Phenomenal excellence, cant be beat!!

We choose to make monthly payments on our policy. Whenever we call the office everyone there is very friendly, helpful, easy to talk to.

She is absolutely awesome! Helps us in every aspect of finding the right coverage to meet our needs and our budget.

Frelynn genuinely cares about each of her customers and treats them as individuals who have varying backgrounds. I would certainly recommend her to everyone!

Amazing office, amazing staff, and always greeted with Aloha! Thank you :)

Quick, informative, local.

Always helpful and responsive!

Great agents, very attentive each and every time I call.

Frelynn Kahalehili runs a very professional office . I had a freak accident recently, and panicked not knowing what to do ! I emailed Frelynn since it was past closing time, the very next morning I recieved a call to ask how I was doing FIRST, than to let me know my claim was done, gave me a contact person to take my car in for an estimate and explained in detail what I had to do ! I know I don’t ever have to stress about anything when it comes down to my car insurance . She has also saved me many times when I misplaced my new Insurance cards! MANY TIMES !! If you want a friendly and professional Agent who gets it DONE! Call Frelynn at State Farm Ewa Beach !

Terrible customer service. After purchasing my car insurance, I was notified that there was a problem with my drivers license and that my insurance was set to be canceled. I got all the appropriate paperwork to them well before the deadline. I called several times and spoke to Shannon who was supposed to call me back and let me know what was going on and if I needed to do anything else...surprise surprise she didnt. Not once, not twice, but 3 separate occasions. Yesterday I called and spoke to Ikaika, who also said he would call me back and give me an update as well as start a policy for my new business. He didnt. I called AGAIN today, and finally received a call back from him saying Shannon would call me back by noon. The call came late, but at least she called me back this time. Of course, then she had the nerve to tell me that the holdup was my fault!! I had no idea that I needed to do anything else because SHE DIDNT INFORM ME OF ANYTHING!!! She finally told me I needed to contact the dmv and make sure the clearance came through. Just got off the phone with them and everything is all cleared up which could have happened WEEKS ago if she had just bothered to honor her word. I am taking my business to another office...State Farm is a great insurer, so I am going to stay with them but no way in hell am I giving that terrible woman ANY of my business. I wonder if Freylynn knows what a rude and incompetent brat she has working there. Guess she will now.

Friendly and very helpful staff

Very fast and friendly service. Always able to help me last minute with no issues what so ever. Indubitably without a doubt a good place where they take care of you like family