I love going to get waxed with Linzy. Second time following up for a Brazilian Wax and it was nearly painless. She made me feel comfortable and relaxed. I would have rated my experience 5 stars. The only thing that I noticed, was that there was still a lot of left behind hair. I’m not sure if it’s the wax that is causing the hair to break off and not pull from the root.I love Linzy. I know she re-applies the strip multiple times to try and remove them.I have tried soft wax Brazilians and I feel like it leaves the area more clean and with less hair left behind.I will continue to re-book with Linzy. I’m sure her technique is perfect! It’s maybe the wax that isn’t taking all of the hair out all together.
I had my first wax with Linzy today. She was very professional and made me feel relaxed and comfortable. I loved the service she provided and the knowledge she shared with me. Will definitely be returning to Linzy for future waxes!
I received a Brazilian Wax with Linzy. She was awesome, friendly, professional, and super efficient. Definitely was the most pleasant wax experience I’ve EVER had and I’m normally terrified of getting waxed. I was able to book same day too! Definitely recommend.
I experienced terrible & rude customer service via phone while speaking with a lady named Mackenzie. She claimed to be the district manger, when I requested to speak with a manger. I then asked could I speak to her manger she stated she does not have a manger above her because she is the owner of the company. She then placed me on hold saying there are customers in the store. She left me on hold for 10 mins so I hung up & called back. She answered the phone the 2nd time & left me on hold for yet another 10 mins. I’ve referred people to this company in the pass & will never again do so. I plan on supporting black owned establishments moving forward. If I could leave a 0/5 I would. A 1 star was far too generous, I’ve never experienced this while going to the location downtown on Ohio st and deeply regret changing locations. Very disappointed!!
I absolutely loved Kayla!!! Her personality, her vibe, her patience. We talked the whole time. And it was very quick. It only took 11 minutes for my Brazilian wax.! . On top of her using the tweezers and letting me see the mirror so I can look for myself. Also with having a piercing she made sure she was careful and cautious. Thank you Kayla girl.
If you’re a first timer (like myself), I highly recommend you book with Linzy! I read all the reviews before booking which reassured me I would be in good hands and they were right. She is super knowledgeable, welcoming and really made me feel comfortable. I was a little nervous about getting a brazilian wax but it was well worth it. We talked my entire visit and before I knew it my wax was done. Highly Recommended!
Linzy was awesome. She walked me through everything . Very knowledgeable on what she is doing down there. It was quick and fast. My first time experience was great. If you’re getting a Brazilian for the first time PICK HER. The wax center is very clean and the receptionist are nice as well.
Nadia was great! Very personable, informative and kind! She informed me that this is not her normal location and actually has me considering driving 40 minutes just to have her as my wax specialist again! Just moved from Wisconsin and this is the best wax center I have been to this far! Actually looking to work there now as a receptionist just because the service was that great!
The technician and services are great! Please do not get the wax pass….they are a rip off and the managers are rude and unprofessional!! Do NOT purchase the PASS
I went there today and my wax specialist was Linzy. She did an amazing job! Made me feel super comfortable and has such good energy! Definitely will be going back signed up for the wax pass! Thank you so much Linzy for an amazing experience!!
Ive visited multiple locations and the staff at EWX Evergreen are absolutely amazing! My wax specialist Stacy is awesome, highly recommended.
I was inconvenienced twice both times I was headed on vacation and my appointment was canceled the day before. The second time after I expressed my frustration I was rescheduled for noon the next day. Got to the appointment on time but had to leave without service because the specialist was running behind. I waited 18 minutes and had to get back to work. This was my go to spot which is less than ten minutes from my house but I will be finding a new salon for my business. I was only offered a “have an amazing day”.
Today was my first time at the Evergreen Park European Wax Center. I’ve been going to a European Wax Center dating back to November of 2016 in Chicago’s Old Town location. This review is written because I was extremely taken aback by the Latina at the front desk who checked me out today around 2:00 pm. First, she asked me if I was ever informed of Wax Passes. I understand your job is to sell me that, but you should be able to see from your end that I’ve purchased them before. I just stopped going to a EWC location for awhile because I followed one of my estheticians for my waxes and because my go-to person is on vacation, I came here for a last minute appointment before my wedding. Secondly, she started telling me how I should have paid a 50% deposit for my services — I told her I didn’t get a call yesterday, and I pre-booked online about 2 weeks ago — I confirmed via text message yesterday that I would be here today at 11:45 am. The girl next to her said she was the one that called me this morning to double check. Why does the 50% deposit matter or so important to bring to my attention if I literally showed up for the said services and am standing at the counter ready to pay you for everything? I have reason to believe that this is racial profiling — I was their only Asian American client there, maybe she said this because she didn’t think I could afford to pay my $300+ bill. The only reason why I rated this a 3 star and not a 1 star is because I had a great experience with Erica and Dinah my waxer.
A very nice atmosphere and the front desk ladies were professional and kind. Kai serviced me for my very first Brazilian and she was exceptional.
Waxing is never a pleasant experience. Mel was awesome and made it a better experience.
My waxer was Kayla and she was so nice and professional. She really made my first wax a pleasant experience.
First time ever going to European Wax Center & first time ever at this exact location! I love the services that was provided for me by all staff and especially by my waxer Lindsey. The experience was great she made me feel comfortable than ever before while getting a wax from my previous experiences else where. I’m also pregnant and I was nervous for myself and didn’t know how I would react so Lindsey definitely helped me out and kept me cozy with comfortable! I set my next appointment up and this will be the only place I visit for my waxes. Thanks all❤️-Terrineka Grant
Today was my first day going to the evergreen park location, and today was by far the best experience I’ve had at European Wax from start to finish! Since the pandemic I was very questionable about coming in, but I must say evergreen parks covid procedures have made me want to come back more. I loved how they did temperature check and also asked if I had any symptoms, and the front desk representative Quinn did not miss a beat. She was consistent with every guest I saw come in, made sure everyone was 6 feet apart as well, even with customers who didn’t want to comply she remained professional and assured them that she wanted to make sure everyone is safe and comfortable. Once I went into the back my wax specialist Kristin was so amazing and fast, I loved how she talked to me to make me feel comfortable! Once I checked out, I was greeted by Quinn my process was smooth. I asked her if she was the manager and she said no but she is the manager in trainer. I booked my next appointment and can not not wait to come back in!
Ryan was extremely extremely amazing. This was my first ever wax; I was extremely nervous and Ryan was very patient honest and understanding. Ryan was extremely informing of products and I did purchase the serum she used after the completion of my wax. I highly recommend Ryan and look forward to her services again. I received a Brazilian wax and now I want my underarms waxed. My experience was Amazing! I am now AntiShave lol. Thank You!!!!
I made an appointment over the phone with deja, was told 7:30pm next day. Got there exactly at 7:30pm said I was cancelled due to policy guidelines. I was like what? So turns out it was at 7:15 my appt. They decided not to help me out and tell me they were booked all the way to 2 months after.The other locations have never treated me this way. They have always resolved their issue. Very disappointed.
Service was great the lady at the front desk was amazing as well as my wax specialist Linzy. Very professional great conversation even greater service I was in and out in under a half an hour. Definitely would recommend to all people who are new to waxing. The experience was heavenly. I seen Linzy and I’m sure all the associates there are just a fantastic as she was.
Linzy provided excellent customer service! She is very knowledgeable in her field and made me feel very comfortable. I highly recommend her!
I just had one of my best wax experiences. First, during the pandemic Ive been missing my wax maintenance. But, the wait is over. Id normally head downtown for services, but since were working from home. I just noticed they opened a EWC in Evergreen Park. The receptionist Hayley was so sweet and welcoming. Then, I finally met Toni(wax specialist). I got my legs waxed and my Honey Pot. This was my 1st bikini wax and I was nervous. Toni was very professional and personable. She eased my tension and assured me Id be fine. She was right!! My experience was great. If you can take your legs being waxed. Youll have no issue with your Honey Pot being waxed. Toni was great and I look forward to seeing her in the future. Thank you EWC Evergreen!
The receptionist level of customer service was AMAZING!!! My wax specialist Linzy was great, I mean over the top great!! Wax was the quickest ive ever had. If you ladies are feeling skeptical check out this location, so welcoming and comforting!
Updated:Toni is no longer here unfortunately. I chose Linzy because of the reviews, I saw her name the most and decided to take the best gamble ever. My service was even better. I’m very glad that I chose her, the reviews really help.Original:So happy for a closer location. I used the reviews to select my technician, Toni. She’s just as awesome in person. I was finally able to purchase the serum she recommended, as they had it fully stocked. She really knows the logic to waxing, minimal pain despite my stubborn hairs.
This is such an awesome place! Linzy did my eyebrows and I am the biggest baby when it comes to getting a waxing but I didn’t feel a thing. Both front desk staff I interacted with (when I scheduled my Appointment and when I came in) were kind, helpful and knowledgeable about any questions or concerns I had. I was very happy with my time here and have purchased a wax pass which will save me money and allow me to see Linzy again since she did such an amazing job the first time!
This was not my first visit to European Wax Center, but it was my first visit to the Evergreen Park location!! Beauty location!! Prompt professional service by Linzy!! My first wax since the world opened since the COVID closures. There were safety protocol in place including mask wearing by all employees and patrons! I was amazed at the speed of my service it was literally 10 minutes!! Quite thorough and professional...book with Linzy she wont disappoint!!
The place is clean and the specialist are professional. You should look at the reviews of the specialist before booking because some are better at waxing than others.
First time, I had Linzy and she was just short of amazing! She made me very comfortable, and it was a fun vibe! Deja at the front desk, her customer service was excellent! Let me just say upselling me wasn’t to hard for Linzy! I booked a return appt! Thank you!!
Highly recommend this place and if you go you HAVE to see Linzy. She is very friendly and walks you through everything very professional. I will not see any other technician I even used to travel further from my home to go see her when she was not at this location!! 💗 book your appointment today!! I will never go back to shaving I’m getting Brazilians for life!! 🤣
This was my only my second time getting a wax and Linzy made my experience quick and easy for me. And it didn’t hurt as bad as I thought, she was nice and professional as well! I will definitely be back to book with her.
Linzy was an amazing wax specialist. She is fast, yet thorough. She makes you feel comfortable and at ease. I have already set up my next appointment with her and am considering getting the wax pass.
This is my 1st time visiting this location which was very clean and my wax specialist was Linzy. She made me feel comfortable and the whole process was swift. She definitely knows what she is doing and the previous reviews are definitely true about her.
I had the best wax experience from Ryan. She’s so down to earth, funny, professional and most importantly fast! We talked like we knew each other and before I knew my underarm and Brazilian was done! I love EWC 🥰🥰🥰
They know what they are doing there!! Fast courteous service! Highly recommend
Just got done with my appointment and wanted to say Toni was my was specialist and she was awesome! She was funny and just really nice. I had to switch locations today last minute so I was nervous I was going to get a person I didn’t like but that wasn’t the case, super happy!
Professional staff, on-time service and very clean salon space.
If I could leave 0 stars I would.
I had a wonderful experience as a first time client today. I was running late and they still allowed me to be seen. Im very satisfied with my results and Ive already booked my next appointment. My tech was amazing!!!
I am fairly new to the waxing thing...but from day one Haley & Cassie were professional and caring about my needs. I have since followed Haley to a 2nd location in Evergreen Park. I am now being serviced by Kai & I love her. It is so worth my 40 minute drive!!!
Glad to have a closer location! Toni did my wax quick, fast, and easy. She was very knowledgable about her craft. I def recommend you go to her.
I had a terrible experience with this location at store 0953. The District Manager, Mackenzie, is very rude and unprofessional. She knowingly overcharged me for my Brazilian and underarm which should have been $69 and she charged me $83. When I called to ask about the charge, she placed me on a 10 minute hold. I had to call back 3x. Finally, she had time to speak and when I asked her for a manager or the number to customer service to file an official complaint, she let me know she was the DM and I had to talk to her. I asked why would she overcharge as the DM of this store she said oops but I will refund you 10 dollars. I explained to her that I should be refunded more than that $59 + $10 = $69, she replied oh ok well 14. I called back to get her full name (which she would not provide) and the store number. She the reiterated how she would only be refunding $14 but not the full service. (Which I never asked for). I asked how a District Manager could be so careless and unprofessional, her response was to laugh and say it was a mistake. My waxer Kayla, was sweet and professional. Mackenzie is a HORRIBLE district manager.
Today my wax specialist was Kayla and it was by far the worst experience. I’m not sure if she’s new but she did not take her time. She covered large areas with wax at once and extremely messy with the wax, I will only see Linzy moving forward
I had Toni complete my wax . She was very professional & nice . When I arrived the receptionist advised to me that I would just be a few minutes behind. I figured because the first guest arrived a little late, but no biggie . It was communicated to me that’s all that matters instead of letting me sit there clueless .🍓 - Over all Toni was perfect. She was considerate about how she waxed me. First impression is last & I will be going back to her in 3 weeks !!!
This wax center is very clean and professional. My waxer Toni is VERY great! I highly recommend her at the EWC on 95th and western
Lauren at the desk was very nice. Deja is a good waxer, and the place was clean and neat! When I come back in town I will definitely be returning for a Brazilian!
Toni is the best wax specialist that I’ve had at European wax center! She is very friendly and informative. Also, she has helped me improve my skin.
Deja was super sweet and professional, we had great conversation and she made sure I was comfortable the entire time. She is very thorough and I will definitely be coming back to her.
My very first time getting a wax! And although i was nervous Toni made my first experience very comfortably. She engaged in conversation and made me laugh the whole entire time! Which actually kinda took my mind off what was happening! Thank you Toni for being patient and gentle!!! Will see you in 4 weeks!!!!!
It was very clean and the staff was really nice
This was my very first wax and I had Toni she was great. She definitely has gained a permanent customer for sure. She’s the best!!!!
Kristin in the absolute best. I’ve been getting waxed for 10 years and this is the first time that I’ve never screamed during the process. I absolutely love her!!
My appointment was cancelled an hour before via text. When I called they just said sorry and there was nothing they could do. Didn’t offer any discounts for my next appointment, didn’t offer to try to fit me in. I also didn’t pick a specific wax specialist so I was open to anything but unfortunately only a sorry was offered.
3rd time coming Deja is hands down the best that’s all I’m going to say
Love Linzy! Shes quick, professional, and amazing. Followed her from Orland to this location
Tony was the best. Minimal pain and quick service. Sweetheart and great customer service. I’ll be back.
I recently started coming here after my wax specialist left the Orland location. I wasn’t sure who I should try at the Evergreen location but I am pleased that I was scheduled in with Linzie. She made my Brazilian wax a breeze! I can tell she take her profession serious and want you to have a clean and happy 🐱. Linzie has over 10 years of experience and got the job done quickly and efficiently!
Nice clean Place very professional very friendly
Today was my first time ever getting waxed and LINZY did an AMAZING job she was very quick and made me feel comfortable as well as helpful with advice on proper care after waxing I’ll definitely be going back !!! Thanks LINZY :)
Toni was my wax specialist and she was amazing! Very professional and very friendly. I highly recommend this location.
Great customer service. Was well taken care off. Will come again
My experience with Deja was great! Very minimal pain (great for a brazilian) and very professional. This location was also very clean and prompt.
I went in for underarm and eyelashes. They burned my eyelids. When I went to get my legs done i was 2 min late they never quotd rather policy and refused to service me. WOMEN STOP GOING HERE
I had an amazing experience with Toni, she was very informative and always made sure I was comfortable! Toni, was very knowledgeable and has great customer service!
Very organized and nice woman working here! Only downfall was that after my wax I still had hair left, was a bit disappointed after spending 50$
Good service! Good Job Deja!
Toni was professional and made me feel comfortable during my visit.
I’ve gotten two appointments canceled within the last two weeks. I will not be going back to this location again. So unprofessional!
This was my first visit and the timing was so behind, the wax was hard and the technician made me bleed and didnt tell me until I asked to see her mirror and I noticed the blood. She informed me thats it normal which I know is not true because I have had many Brazilian waxes without no bleeding. The phones were not working nor was the debit card machine. Wont be returning again at all.
Feel Like A better Person ❤️
Great customer service, fast, and friendly.