Awful customer service when trying to book a party for November. Would not refund my deposit when I tried to cancel less than 12 hours later. They said it was within 24 hours but not the same 24 hours so they couldn’t.So tried to reschedule the party. I had a very limited time I could do it. Like most people, it’s a challenge making party times work amongst a large group of people between work, kids sports, etc.We were trying to use the given 2 hour window for the party but slightly rearrange the jumping time and party time and they would not flex AT ALL. Said you had to jump for an hour then party room for an hour in that order and for that exact time. We needed to come late (so I was willing to eat 30 minutes of party time), then jump for an hour and have the party room for half an hour. There was no party after ours because they were closing. This is the VIP room so no one else affected. It’s not extra jumping time, it’s just adjusting the timing of events within the same two hour window. They could not give me any good reason why they wouldn’t allow this. Seriously, no valid reason other than they just didn’t want to.Extremely inflexible. Way to ruin a kid’s birthday party.I was willing to spend almost $400 on an hour and a half party to make it work and they didn’t even care. Mind boggling.

This used to be one of our favorite places. I could hang out with my youngest (16months at the last visit who has autism and doesn’t understand the equipment) while my 2 older kids played off some energy for $20. Our last visit was a hassle, they refused to let me sit on the side with my 16months old unless I paid his admission too. I paid for him even tho I explained more than once he has autism and wouldn’t be playing but sitting with me on the sides so my visit then cost me $30 for maybe the 2hours we stayed. Then they raised their prices on top of started charging for adults. There is no way in heck I’m going to pay $50 to sit on the side with my autistic son so my other 2 can play for 2 hours. $30 was already pushing my limit. This just seems unreasonable in any manner. I get no time limits but how often does anyone stay the entire day or longer than 3 or so hours? We haven’t been back since the price increase and likely won’t ever return unless pricing returns to pre pandemic cost.

We had our daughters birthday party here recently. We have been here quite a bit as customers, but this was our first birthday party experience. Everything went great! Their customer service was excellent in planning the party, and they were up front about everything...from the rules to the pricing (there were no surprises). We had a personal party helper and she was great! We were concerned about if the party room would be big enough (we had 20 kids plus some parents/relatives...around 35 in all), but the big room held us all. All the kids had a blast, and that right there was well worth it!

Too many young workers that dont know what they are doing and food is always burnt and gross.

Had my daughters 2nd birthday party there. I dont recommend ever having a birthday party there. It cost $350 for exactly 2 hours. I specifically asked if the inflatables were age appropriate for my daughter. They had 1 thing in the private area that was and lots of things in the public area. The party itself was very rushed but it was ok because we thought we would have time to relax at the end on the public area. I was told they close at 6pm. Our party ended at exactly 6pm. No time after to mingle. Where every other party of the day had time at the end, it is not the same for the last party of the day. Tried to email company with no response. WOULD NOT RECOMMEND A PARTY HERE!

Great place for kids to burn off energy!

My family and I enjoyed our visit. Very friendly staff! The food was okay. The food and drink prices were a bit overpriced. It is more of a controlled atmosphere than most kid arenas. It was very clean and safe for kids of all ages. Overall great experience!

My kids had an amazing time! I think this is an awesome place and its cheap which makes it even better! Dont know bout yall but Im a kid at heart so I jumped to! Pay for your kids and jump free as a parent!

Fun for the kids. The staff wasnt very interactive with the kids even though we attended a birthday party. Staff helped pass our cupcakes and drinks by handing them to mom to distribute. As soon as the cake was served the party was over.

We came here for my little girls 5th birthday party. We took advantage of a special available on Groupon and the pricing was reasonable. Lydia took care of our party and any issue which came up, she fixed it. No cake cutter? No problem cause Lydia had extras. She served our cake and food. Without a doubt, she went above and beyond. I see where theres several bad reviews on here, just ask for Lydia. Shell take care of all the party needs.

This is a fun hidden gem. More of a workout for adults than the trampolines. Thankfully they have two of those massage chairs for adults. You must have socks. There are bounce house with slides you have to climb up to, I couldnt do it. But I did explore with the grandaughter in in the other parts. Many arcade games to win tickets to redeem for prices. There is food and drinks all kid favorites. A VR ride of a rollercoaster if you have it in you. Basketball shoots and skee ball game in the entrance. Well worth the 10 per kid adults free.

Visited for a childrens birthday party and had a good time! Probably better suited for children three and older, but my two-year-old still had a great time. Myself and her dad were even able to join in on the fun. Very clean and tidy business with lots of event possibilities. I was excited to see that you can just stop by to play and not have to be part of an event party - we would happily return for a play date!

The staff was fanominal. KUDOS to them. Helped my granddaughter pick things out. Just amazing staff

Great place for a birthday party! My son had a blast with his friends! Staff very friendly!

Had my 5 yr. old niece birthday party here. A room was rented for the party. Kids had a blast. What we adults didnt know was that we had a chaperone that stayed in room with us. We all understand the safety but everytime going in or out of the room having this sanitizer on your hands going overboard. We were fixing to eat I refused I didnt want to taste that stuff on my pizza. I would tell anyone to enjoy kids have a wonderful time,

Kids definitely enjoyed their time here. Multiple bounce houses, and games kept them busy for a very long time.

Terrible place. Overpriced, wish i could get my money back. They didn’t even let me flip off of an inflatable called “daredevil island” there’s no fun in that. Good place for younger children but ages 11-17 would not enjoy.

Great place for a birthday party

Had grandsons birthday party here it wasnt to bad alot has changed with the inflatables since I was there last, need something else its missing something like the big course they used to have. Staff was very friendly!!

My son loved it at The Inflatable Fun Factory. He and the my other kids enjoyed themselves. Had my baby party there and it was incredible. The staff is so friendly and knowledgeable. My kids had a blast!

The kids loved it!!Not so large parents cant keep track of them too!Not horribly expensive.Good time.

The kids love it

Great fun for the kids! Clean facility and friendly employees! Very affordable.

Crowded workers rude. If you have a child not much to do but they might enjoy

Fun place for the kids. Staff is extremely helpful and friendly.

So much fun for kids and adults can go on the inflatables as well. We did the private room for a party and they got an hour to play and an hour for food, cake and presents.

So much fun my son turned 5 today. He had fun with his big brothers!

Had a blast ffg or my daughters 8th birthday 😁😁

Great for young kids, parking can be a little rough

Love this place and its only 10 dollars and between 4-7 I think its 5..u cant beat that for as much fun as my son has here..never tried the pizza..

This place is absolutely awesome for kids and familys and birthday parties. And the staff is very great and attentive and very Hands-On with the customers.

Great place to bring kids for $10 all day stop and play or dont want to mess up your house for a birthday party or kid gathering so it at the inflatable fun factory they will take care of everything for you and your party needs. Safe, Sanitized, Fun. Very Clean!! Great staff very attentive!!

Kids like it but its to small for the amount of people that are there not enough seating not much for parents to participate in.

Staff was friendly and staying on top of cleaning high touch surfaces while we were there. Really enjoyed our time.

Will not be back. I refuse to pay 5.00 each for my wife and I to “watch” our child use the facility after paying the 10.00 for our child’s entry. Profits for fear, I’m refuse to pay for your fear. I’m not scared of the flu.

I enjoyed seeing the kids have a great time and enjoy themselves

Great place to have fun for any age

Its a cool place to take young kiddos. Mine are 4 & 2 and it was perfect. HOWEVER, I spent $20 at the door, $20 on tokens for games, then $25 on food (plus a $3 ATM FEE). Then when I went to go get refills they charge $1 per refill. WHICH WOULD BE FINE IF THEY DIDNT ALSO HAVE A $5 MINIMUM PURCHASE! So in order to get a refill after already spending $68 there, I wouldve had to purchase something else I didnt need or want. I ABOUT DIED, FOLKS.

Good place to let your kids run them selves tired.

Little harsh on the kids with the rules but I get its for safety

Best place for inflatables!!

Thanks it was fun

Awful people!

My family and I came into Evansville from Michigan for a birthday party. The facility was clean and the staff were all very nice. Great place to go for family fun and an easy way to tire your kids out 😉

My kids and me love it

Great pricing for kids. Adults are always free! My son never wants to leave. Best of all, hes usually asleep minutes into the ride home.

Great affordable fun!!

This is a really nice clean place

This place is wonderful. Very clean and the staff is very nice. The rates are very fair and the food is good and not over priced.

Very awful place! I paid for a private room and they said I have to have a room with kids and there party. There was over 150 people in the arena and I was suppose to share my party with them after paying for a private party just for my sons friends and family. They would NOT give me my 50$ deposit back. And my 5 year old was very upset. When the manager came to us we explained and he said theres nothing he can do and we couldnt have our money back. He said deal with what you got available or go some place else. They girls that worked behind the counter talk very rude to me and gave me attitude. I wish it was pump it up again and not inflatable fun factory because pump it up did things right and always made my parties there great! I definitely do NOT recommend going here. I wouldnt go back to that place even if they gave me my money back just because of horrible service. Something needs to be done about this. Or shut that place down.

Took both my children 5 and 2 for a day of fun. Was well worth the $10 each. They spent over 2hrs bouncing. Only thing I wish was there was an area just for the littles where no big kids can enter.

Everytime we come into town this is a must. Kids always have fun in the inflatables and rack up some tickets at the games. The staff is always friendly, very patient, and helpful. The facilities and spaces are very clean as well.

Ive tried taking my daughter here more than once to give it multiple chances. My experience has always just been... Meh. I get the pull for older kids, and the $10 would be worth it for them. Theres plenty of inflatables for them to entertain themselves for an extended amount of time. However, I cant say the same for smaller kids. Its not worth the money for three and under AT ALL. Theres not an area specifically set for smaller children, so its all overrun by older kids knocking down the younger ones.

My girls had a blast!!

Overpriced menu. Other than that nice place for the kids .

This place is amazing and the price is awesome the staff is so nice and respectful. The manager lydia needs another raise cause she was on fire all day with the staff an kids an honestly everything an was the sweetest!

My kiddos have a blast every single time

A fun place for children to play. I suggest filling out their waver ahead of time. It’s a little pricey for my taste but all day jump pass is a good idea.

My son loved it. $10 to get in. $3 drinks. Snack food for around $5. 5 big inflatables. Some of the games are 1 token, which is rare anymore. They are more the games you just play to get tickets though, where you put a token in just to see how many tickets you get out, only a few that are actually a game. The VR machines were broke when we were there. The big foam blocks were a lot of fun. Staff was nice and kept things clean. I think they should open the VIP lounge that they reserve for parties daily and just close it off when there is actually a party. Seems like a waste to me

We have been here multiple times and always had good experiences. The one this weekend was the best. My daughter had gotten some of her tickets stolen from right in front of her, and some kids were messing with her and her brothers air hockey game. She was telling me about it in front of a worker, and the worker apologized for it happening and said she would give her some tickets to make up for it. She gave her extra tickets and 2 tokens to play air hockey! It was super nice of her, I would definitely recommend going here for a good time for kids!

Priced too high. $30 for my 3 younger kid’s to play for an hour in a single room (both rooms were open in the past) isn’t a great value. As it is we go maybe once a month. Cut that price in half or offer a discounted toddler time and we’re there weekly. Especially with summer coming.

Kind of expensive for what is offered. Nice private party room though ($300 for an hour) They charge for special lighting (glow lighting) in there which is not surprising, but an extra $25??!! Give me a freaking break! The teenagers that work there have a little bit of an attitude too which doesnt surprise me cause what teenager doesnt, but usually there is an adult manager on site to make big people decisions, not at this place. Just pubescent flirting and enough eye rolling to wear out the ceiling in that place. So, if you have patience of a saint and want to throw money around like its nothing then this is a good way to spend an afternoon.

The staff were so nice and helpful! We were there for a birthday and they helped with everything. The Lost of star is just because the place is a little old and showing some age. Otherwise we had a nice experience

Very rude employees. Expensive for a few worn out bounce houses. Expensive food and long wait for nasty meal. You cannot bring food in so its better you eat somewhere else. Your child gets a wristband so you can come back same day. Not impressed at all. Go to a park if the weather is nice. Management is very rude. I do not recommend.

Had a birthday party there. Kids loved it. They really try to take care of many of the small things so you can actually enjoy the party. Would highly recommend.

Worst $200 ever spent. My 3 year old had fun but wasnt worth the $200 plus $25 for pizza and the $3 for a large drink that was more like a small/medium and $1 fill up! Do no recommend!! Even the water was $1!

Dropping off child for birthday party, but had to spend 5-10 min signing her up on the computer. Then was told I could not bring my just purchased Starbucks coffee in. I was planning to sit with other moms I knew, chat, drink my coffee and relax, but I could not do that. You would think since we are paying a fee to have our children there they would allow tired moms to have their morning coffee or spark or whatever it is a mom needs to make it. (Besides alcohol of course). I will not be taking my daughter here again on our own due to this rule.

Great for kids! Went there with my family, kids had a blast, they have pizza, drinks, and other things to eat as well

Family fun night was not crowded and perfect activity for my 2 boys.

We brought my little sister here and she had such a good time. They offer stuff animals you can make and dress. She was so excited to make her very own, and had a blast doing it. We also saw where they offer birthday packages, and will be returning in the spring for my little sisters 6th birthday! Thanks for the great service & fun time. We will be back again soon :)

Recently had a birthday party there, and would not recommend it at all. Over priced, staff was ridiculous making kids stay out of the party room we paid for during bounce time. We were charged for a 1month old to bounce! By their own rules(not to mention our common sense) she wasnt allowed. The staff even started removing our decorations 30 minutes before the party ended. We needed a cart to get everything to our car, but they only allow it to go as far as the door leaving the establishment. We are very polite people with very well behaved children. Ive never felt so unwelcome. We didnt even tip the party person because she was terrible. Go to chuck e cheese, or pump it up!

Fun place for kids to play.

Had a birthday party there. Everybody had fun. A little steep on prices though.

This place is great for kids but I think its a little pricey! Otherwise its great for family fun. Parties are expensive!

I brought my little cousin here last week for their Stop-N-Play. He had so much fun playing and building his own stuffed animal. For the overall experience & price it was very affordable. Worth every penny for the time he had. We will be back again soon!

Kids had a lot of fun! It is disappointing that day dont get access to a lot of the inflatable things. Also, the price is pretty high. Especially when you have multiple children.

Good place for a part. Clean and well maintained. Staff was very friendly. Good for a party for kids!!

Needs child play gears in party rooms to help occupy kids that parents can lock and unlock need to provide balloons so guests dont get bored

Great place to take young kids an it has climate control so thats a pluse to..there pizza pretty good to

Very fun

Fun for all ages even though only kids pay to get in. Snack prices are a tad high and you have to sign your life away at the waiver station but I guess thats part of it.

Last year party awful and disorganized. Thought Id try again this year for my sons birthday. Realized was over priced. Tried changing to a smaller party event. Staff wouldnt let me switch to the fun factory public area. After this party will not ever use again. Waste of money. Tried call back no answer. Wish I would of went to another birthday party facility.

Had a blast! Havent been there since it was a different business, and we were very impressed

Kids had an great time...food was reasonable price and taste great..

Grandkids loved this place. Plenty of inflables to go around

Great way to have safe fun with the kids. They have a snack bar too

Have to pay for a sleeping 18 month old or we cant take him in....ridiculous!

The girls got bored quickly. They spent more time playing the games than on the inflatables. I believe there needs to be some sort of separate area between little kids(like 5yr olds) and the older children. They had fun but not enough to hold their interest.

My son was playing an received a burn from going down one of the slides. All the employees offered was a bandaid? How are you going to offer a place for children to play and not have any sort of first aid kit? Awful.

The kids had fun but the policies were ridiculous. Make sure you bring your own socks or they charge you $3 a pair, which cant be returned if you try them on and they dont fit. All kids under 12 are charged $8 dollars even if they dont bounce. They also called for an escort for us when we asked if we could see the bounce houses before we payed. The snack area was ill stocked and after ringing the bell for assistance twice, no one came. After 20 minutes of my four year old crying for water that I couldnt purchase the whole trip and my mood went south. It might have been worth it if they had better service and we didnt have to spend extra money on socks and non participants.

I took my grandkids here and it was my first time going. Its a great facility and it kept the kids busy for hours! The snack bar was really convenient, both the girls got dipping dots which they loved. We made a lot of great memories, thanks for the great time!

So glad they updated their inflatables. My whole family loves this place!

Im getting very tired of seeing a 16 year old male employees underwear every time were in there. You know exactly what Im talking about. Yesterday was blue. Last time was red. Your other employees look at him and do nothing. YOU ALLOW THIS PERVERSION AND INDECENCY AROUND LITTLE KIDS!!!!

Booked a party while visiting this location. They offered a nice package for 20 kids in this party I booked. Very friendly staff

Great place, kind of small for big parties but perfect for small gatherings!

Went to two different birthday partys here and had a great time at both. Good place to go but a bit pricey for holding birthday partys.

Great price..fun for hours for 10 dollars..didnt try the food but it looked good..

Took both of my children (7 and 18 mths) to play for an hr at $10 each which wld be fine but my 18mth old was sound asleep and they still wanted me to pay $10 for him bc hes over 1. I asked if I could just pay for my daughter and let her play if he he woke up then Id be happy to pay for him but Im not paying $10 for him to sleep so his sister can play thats ridiculous! The lady or child at the counter was totally rude and was to worried about getting in trouble to ask management if what I asked was acceptable!

I cant attest to the construction of the inflatable fun, being a 235# adult, but my 4 year old daughter ran, jumped, and screamed her little head off with excitement, so. 5 stars. The screams were happy ones for once.

On July 29th, 2019, they only had one staff member working. The poor guy was working every station..including food. In the main room, there was zero staff the entire time. So many kids were doing things that were unsafe! My four year olds were hit in the head with the cylinder blocks that shouldn’t be inside the inflatables. Kids were running over the other kids and being extremely rough. They were pushing kids down the big slide and caused my kid to get hurt! Climbing up the slides should not be allowed! We saw kids on top of the center part of the inflatables...do unsafe! There really needs to be a “lifeguard” on duty! I will not be coming back unless more staff is patrolling. I really didn’t like having to use my “teacher voice” the entire time I was there. Very, very disappointing. We had to leave due to my kids getting hurt!