Did not show the first scheduled appointment time. Will not honor the coupon that was communicated to appointment contact. Did not get correct name of client & incorrect address Received a bill from my tenant 3 + months later that was mailed to tenants address

Absolute waste of money. Products do nothing. I had contacted them about an ant problem I had in only one part of my house. They said they guaranteed it and would come back and repeat treatments if need be. Well I gave them plenty of chances and several repeat visits and the ants never stopped invading and on top of that I even had more gnats! There satisfaction guarantee or your money back also a scam I did not get my money back after around spending $250 for sugar water. Manager said he would get back in touch with me, never happened, attempted to call again, no answer. What a joke. Use my own products now from a insecticide website and amazingly I cured the problem with a little more research! Wow I should open my own insect company I think after this experience! I even recommended to the tech that visited to try another method and he just looked at me like I was speaking French! Well I took care of the problem on my own but I would not waste your money here unless u just like to waste money !

He was very nice and look at the spots where I seen the bugs at

Dissatisfied customer....paid $500 for them to come sit some mouse traps and put out stick pads. Called and complained. Was told a service tech would get in touch with me. Never heard from him. Requested refund.

The Tech provided treatment for the ants and completed his inspection without any interruption while I was working.

Very helpful staff. I called and had all of my questions answered immediately, price was affordable, appointment was scheduled that same week. We just bought a home and the yard was covered with mosquitos. It was late in the season but we needed help anyway. Jason came out right away and treated the yard. We werent home but he called me when he was done to let me know how it went. I asked a few questions and he answered me honestly. Told me to expect results in 3 to 4 days and to call them back if we needed another treatment next month before the season was over. I promise you that very night I could tell a huge difference. Its been a week now and I still barely see any mosquitos in my yard. I am very impressed and plan to take his advice on clearing up some overgrown landscaping to help prevent them next year, but I will not hesitate to call them if I need them. Their service worked great and was quite affordable. Thank you!

Action Pest Control is very responsive to resolve immediate pest control needs. They come every quarter on their own to perform service; no need to remind them.

From my initial online inquiry through the actual treatment, every step has been handled professionally. Both Ed the inspector and Brad the treatment technician were very polite, respectful, informative, and practical in their advice. Im not a huge fan of being alone in the home when service men have to be present, but these men are to be commended on their professional demeanor and friendliness. Thank you for your commitment to my satisfaction with the pest control services. Kudos across the board to everyone behind the scenes and in the field!

Been using Action Pest for at least 4-5 years, and have been very pleased with the results and service. Our main issue was ants. We tried everything ourselves and nothing worked. So we finally called Action Pest and they were able to get to the source of the problem. We love our technician, Marc!

I have been using Action Pest Control for 3 years. They are professional, quick and always do a great job getting rid of those pesky ants. Rusty is very professional and goes above and beyond for the customer. Eddie is our technician and he is prompt, courteous and trustworthy. I highly recommend Action Pest Control.

Starting with the Customer Service Representatives (who are the front line of theCompany) to the Service Techs (who are hands on at our home), Action Pest Control is #1.Professionalism and customer satisfaction reign. There is also a personal touch which is hard to find in many businesses. I highly recommend them.

I highly recommend this company! not only do they professionally know what they are doing but they personally care about their customers! I honestly do not know what I would have done without their help! Kevin, Gail and their team were all amazing! My sincere appreciation to you all!

Tony was great and very thorough. Explained everything he was doing at all times. Took all of the time he needed to do a good job. Im very pleased with the service.

Josh did a great job servicing our location. He took his time and made sure everything was in good shape. Highly recommend.

Excellent experience with Action Pest Control. They were considerate, knowledgeable, and their techniques work. They used a barrier method at my home, and my house was pest free without any chemical smell, and my pets health was not in danger. Loved working with them. When I moved to a new city, I called Action to see if they had a branch there.

We have worked with Marc from Action for over two years. He is extremely professional and flexible with our schedule. He has been very responsive to all our pest issues. We would recommend Action Pest Control to everyone!

UPDATED REVIEW: POSTED DEC. 30, 2016: After my initial post/review, my mother was contacted by a leader in the company who came to see her personally and promised to resolve the situation to her complete satisfaction as we as refunding her money.This week the work was completed on her home. She said Jason did a great job, took responsibility for the previous problems and made sure everything was done right this time! Afterward the CEO called to make sure she was pleased with the results. Very thankful to Action Pest Control for making things right!ORIGINAL REVIEW: Posted NOV. 24, 2016:Horrible company!!! If it was possible to give negative stars, I would! This company took advantage of my mother and made all kinds of promises and delivered nothing. No integrity, poor follow up and still have the mice!! Jason (sales person) was nice at first and stopped taking/returning phone calls when issues came up with the young guys sent to install the vents.Do yourself a favor and avoid this headache of a company!! Having pests in your home is bad enough-- having these pests take your money and deliver nothing adds insult to injury!!!

Our home is pest free

Ive already written a bad review, but they called and made peace. Well Im back to write another review! Would love to get into detail but Ill just say HOW HARD IS IT TO CALL?

I am very pleased with your service. Jacob Page is my technician and he does a great job, always helpful and considerate. I really appreciate that.

I am furious with Action Pest. We have had this service for a few years now and within the past few months their service has gone down hill. Our technician has not been spraying our backyard or changing the traps like he is suppose to and this has been going on for months. Unfortunately I just recently caught all of this because I decided to go back and view our security cameras that we have set up around our home. When I called to inform the company about this issue they scheduled the technician to come out so he could take care of the backyard and he did not show up. I have been getting charged every other month for a service that I am not even receiving. I will be cancelling this service as soon as I can reach someone by phone and will not recommend them to anyone that I know. I do not trust this company and they no longer deserve to get my business.

This outfit has to be a fraud or a hoax....we have a fairly good sized yard. They came out to treat moles, we paid them 249 bucks initially and they treated a few areas. After seeing more evidence of moles they came out again and treated a few areas.....then more money. At one time it took a month to get them to come out and treat another small portion. Finally we gave up on them. My take is they wanted their 50 bucks per visit while they treat small portions....If you have no issue paying them and getting poor service this is the place to call...if you call someone else keep this review in mind and get some idea of what their plan is...my issue was moles...others may have insects which are easier to rid

I have recently used their services and to my relief, they were able to take care of my rodent problem and were very professional until the end. Around the time that I no longer requiredt their services, they came to my house when I was away at work. During this time, I had someone over watching my kids (not even someone related to me) and they answered the door. Action came in and did their routine, and had that person sign for me. That was not okay by any means. Actions services were a contract between them and I. It was very unprofessional of them to allow anyone else to sign for me. The correct thing to do, would have been to call me so we could schedule a new appointment. despite their success in riding me of my problem, I am very unhappy with the way they handled business at the end and I will not be doing any more business with them in the future.

Marc is our service technician. He is always friendly and courteous. He does a great job of explaining his work and doing it efficiently without disturbing us.

Action Pest Control has serviced our home in a variety of ways for nearly 14 years. We have been very satisfied with them and contracted for additional services from them because we trust them. Their personal service, employee continuity, knowledge of their field and care in doing their job inspires appreciation and trust. They have met every request we have made with courtesy and promptness, even when we have called them back 3 times between regular bi-monthly services calls for a pesky problem with ants. Service personnel always make personal contact, asking before if there are any problems and explaining afterwards what has been done. They listen well, answer questions, explain what they are doing and try to meet every need.

Service is always scheduled at our convenience, thorough, and efficient. Friendly, informative service tech stays on top of any potential problems and offers suggestions to help us maintain a pest-free home.

Always on time and great service! Tony always lets me know a day ahead that he is coming out to do service.

We have been using Action Pest services for over 10 years. They offer great pest control service and Josh our technician is always very helpful!

We have been with Action for several years now. Our service tech, Rick, does a great job. However, they have recently raised their price and we were looking to cut costs and asked if we could move to a quarterly plan, which the RUDE lady told my wife they do not offer such a thing. We looked over our original contract and it says they do. They are not willing to work with us, so we are looking else where to continue our service. Customer service will go a long way here.

Extremly professional, thorough and knowledgeable. We had a problem with spiders and after Action started treating our home there are no more. They do a great job and I highly recommend.

Horrible service. We paid over $100 to start our service about three months ago. When Tim showed up he spent more time trying to chat then what he spent treating our house. He did nothing more than just laying out cheap ant bait and a sticky mouse trap that we could have picked up at the Walmart for a few bucks and then told us to just basically keep our home spotless. After that our ant problem was worse then ever so he came back out about two weeks later once again spending more time trying to socialize than work and just sprinkled some ant dust around the house (something that we purchased in a 2 pack online for only 10 bucks) and said he would come back in a week. Every time he visited was incredibly uncomfortable. I am a married woman, so when a man is hired to do something like treat my home for pest the last thing I want is for someone to spend a large period of time in my home while my spouse is at work trying to socialize. So, when the pest problem was worse than ever after a week I finally just purchased the ant dust online and treated my home myself and things have been fine since. However, on Saturday while I was at work Tim apparently showed up at my home unannounced while my sitter was there and tried to invite himself into my home. My sitter told him not to treat the house and to contact me first to which he responded with I left a message for her (a message that he left on my phone maybe 30 minutes before showing up at my home without even giving me enough time to return the call). Then, on top of it, He took it amongst himself to start spraying the outside of my home despite being told not to do anything before speaking with me by my sitter. Then I called today to complain and make certain that this man never comes to my home again and got informed that he billed me for when he showed up at my home Saturday and disobeyed our orders not treat our home! HORRIBLE and UNPROFESIONAL service!

Rick Wahl is an excellent representative for Action. He always calls several days ahead and makes an appointment with us. Rick is on time. He asks if there is something he needs to pay attention to. When he comes inside, he puts on shoe covers. Rick sees troubles before we do. He is one in a million. We have had other Action employees but no one can beat Rick.Mr. & Mrs. Ralph Heneisen

Polite bug sprayer. Explained very well everything that he was doing.

In addition to termite and pest control, Rick also noticed and informed us of a gas leak on the line leading into our house. He has done an excellent job for last 2.5 years and goes above and beyond expectations..and a nice guy as well. Thanks again Rick!

Our technician was named Ashley. She was always somebody that we look forward to seeing each treatment, very professional, very thorough, and an absolute doll! We stopped using Action Pest Control when we moved back home from Newburgh.

Went from pests to none!

Patrick was my tech and always very courteous, prompt and efficient. No complaints at all

Best Technician ever! You all should get a new commercial though.

Marc Scott is our exterminator he does a great job and a wonderful representative of his company.

Wouldn’t recommend. We had termite treatment, crawl space cleaning, and Mildrew treatment in crawl space to all exposed lumber. We had to have them come back THREE TIMES. All because they DIDN’T DO THEIR JOB, so we had to call them back to finish it. Seemed like they weren’t used to people actually going into their crawl space and checking to see if the job was done. My husband lost hours because he’d come home to work under the house only to see nothing was done or half way finished. One of the times the office and sales associate told us they came a few days ago to finish everything (which I would’ve known because I was home that morning) and once we checked it was untouched! I’m only giving TWO stars instead of one because the TERMITE guy did seem to do his job. But he was the only one, nobody should have to be as unhappy and call as many times as we did and still have to pay full price!!

Have used your service for many years. Could not be happier! Regular technician, Shawn, has been absolutely wonderful and made extra trips to help with a moth problem last year. Mosquito tech for last year was the BIGGEST help as we prepared for a wedding, hosting 220 guests, in our yard. He even got rid of ants that had decided to have a seat! Now, today, the tech was here for my last mosquito treatment of the year. I mentioned a firepit, that had been assembled in the garage, which I was waiting for a grandson to come by and carry out to the back for me. After he had left, I went out to close the garage door and found that he had carried it out for me. Your techs are not only good at their job.....they are JUST PLAIN GOOD PEOPLE! Please thank him for me.

Efficient and thorough service from employee Rick Wahl who always carefully explained answers to our concerns with patience and detail.

Brandon came by to re-install a termite trap. He was very professional and accommodating!

Rick is the most thorough pest management person. Weve used Action for seven years and Rick has been intensive in his monthly evaluations and treatment.

Weve been using Action Pest for a few months now, trying to get rid of a rodent problem that we couldnt seem to handle on our own. Honestly, we were starting to get frustrated, because the last few technicians, while very friendly, werent doing enough in our eyes to get rid of the mice. They would put traps where we told them wed seen problems, but they never looked for other problem spots and it felt like they were doing the bare minimum. Enter Eric! Despite the fact that wed had another technician out twice in the past 30 days, and despite the fact that weve had no obvious problems in the past week, he was thorough, professional, knowledgeable AND friendly! He found a problem we didnt know about, and when I spotted a tunnel outside that he didnt see, he insisted on going over the spot again to see what I was seeing. No condescension at all, which seems rare these days! My husband and I both agreed after he left that he was among the top service professionals wed worked with. Im sticking with Action Pest Control, as long as Eric or someone like him continues to handle our problems.

Very helpful and professional!

Action Pest have been our home pest control vendor for almost 8 years now. Anytime we have had an issue we have our tech at our home within a couple days or less. They listen to your issues, offer advice, and control all issues.

I have used action pest control over the past year, my tech his name is Gabe goes way out of his way to make sure we are a satisfied customer, he is very knowlegeable at what he does and very educated about all bugs and their behaviors.we use Action for preventative measures so their is never no issues, with any type of pests.Gabe needs a raise for his great customer services skills as well as his job skills, if it werent for Gabe im not sure id be an ongoing customer, Action hire more Gabes lol Christine Sebastian

Could not take care of spiders and ants . Started my service last year and still have problems. Don’t pay them a penny, fined someone else.

Action says it all. Ive had other pest control companies in the past, but they pale in comparison. Mitchell is our tech and is not only knowledgeable but takes the time to explain what and why.

Have used Action Pest Control for nearly 10 years around our home (ever since we had a brown recluse spider problem). Action quickly cleared up that issue and has handled everything since. Im on the every two month exterior service plan with termite monitors and exterior rodent bait stations. Weve had no issues. I also had Action install automatic crawl space vents and add additional insulation in our attic. Both have contributed to reduced energy costs and were taken care of in a very professional manner. I have and will continue to recommend Action Pest Control to anyone in need of similar services.

Weve had the service for a couple of months now and notice a decrease in those little black ants and other insects. Appreciate the professional service!

The technicians are capable, knowledgable and reliable.

Sean Heineman is professional and does an excellent job for us. We are completely satisfied with Action Pest and Sean.

Action has been great, my Tech, Shawn Heineman has proven himself to be very knowledgeable, personal and been able to address issues that most pest control company reps. cannot. I have learned that many additional services that Action offers through Shawn, and am very impressed. Always look forward to his visits, and he makes time when I request service without fail.I cant say enough good things about him, he always presents a professional appearance and attitude, and thoroughly answers all of my questions, I have learned a lot from him. Should for any reason, he leaves Action, you my rest assured I will follow him, if at all possible. Thanks so very much, what a pleasure to work with someone who actually knows what they are doing, instead of the usual, Ill have to check on that and get back to you.

Action Pest Control are always helpful and professional. Great customer service.

Most unprofessional staff ever! Complete waste of time!

I like that I can count on Action Pest Control to provide reliable service to control the pests in my home and yard.

I was recommended by a family friend and wish I wouldnt have even bothered calling this company. I was given terrible service and who ever I spoke with on the phone was very rude. I will be taking my business else where.

After calling 5 times to the Newburgh, In. town manager I now have called the number listed for Action Pest Control who is being paid by the town for spraying for mosquitos. I have checked with several other neighbors who also are being bothered by these pests and who have never seen anyone spraying here. Now I wait for a call back while they figure out if they have sprayed or not. I am wondering how that will happen since the corporate representative did not ask for our address? He did get my phone number after I offered it. This call did nothing to reassure me of their competence. And yes we are in the city limits.

Great service from Chris as always!

Prompt, did a search for where mice were coming in. Gave me some advice on where to seal up the house. Well see if that works -no charge for the work so far.

Best service ever!