The Bryant HVAC technician, Gary, did a great job! He is very knowledgeable and explained issues about my system with me, and even took pictures to show me what shape my system is in. He also gave me professional advice and recommendations for the future of my system. I feel good knowing that I am set for the winter.

Called Bryant when our AC stopped working. They charged $888 to replace a blower motor on our AC that was less than ten years old and should have been under warranty. AC stopped working correctly less than 3 weeks later. Technician found a clogged line and tried to charge $85 to unclog it even though we had just purchased the gold membership for $249 that should have covered the service. Got a second opinion and was told that the AC likely shut down due to partially clogged line and that we likely had a working motor that did not need to be replaced to begin with. This company settled a class action law suit due to up selling and dishonest business practices in 2017, doesnt seem like they have changed their ways.

I would highly recommend this company for needs. Very prompt and courteous.

Charles arrived on time. He was very professional and friendly. He was very informative on what he found wrong with my heater. Made several different avenues to take of the issue.

While it will always, always suck to have to replace an AC unit, they made it far more pleasant. The installer was professional and (though I was concerned while he was working) he didnt leave a mess in my hallway! They picked up after themselves, and they were also very timely. We realized at the start of the heat waves that our AC didnt work, they were out within a couple days to fix it! and.. then replace it, because. Life be like that when you get a foreclosed house.They also called to make sure everything was going well with it 3 months after the install (that was actually today, and it reminded me they deserve a good review), and reminded me theyre 24/7 if there are any issues.

Mark Schmitz and your colleague (I apologize that I do not recall his name),You came the very next day after I called during after hours. I was given a 3 hour window and you arrived at the very beginning of the time slot and did a great job. Sadly, I had a reoccurring issue and you came out the very next day in the same timely fashion and got my AC back up and running. It is still going strong. Thank you!

Bryant was easy to schedule, arrived on time and did great work. The technician was friendly and very competent, work was completed quickly and our A/C is back up and running. I loved the scheduling tool on their website. Five Stars!!!

My 1 start was deleted. Paying it back. Scroll down and find my post Eli.

AC unit went out and within 24hrs Bracket sent a technician “Jon” to my house. This 18 year old unit had bitten the dust and it was time to replace with a new unit. Our technician gave us a list of units gave us pros and cons of which unit would be best for us. We ordered a unit and within an hour we had two installers “Jason and Randall” putting in our new unit. Our installers were very polite and finished the install in about 3 and a half hours. We had a glitch with our thermostat called and they immediately sent out another Technician “Charlie” again very polite and he replaced the thermostat with a new thermostat.

Called to schedule a tune up and confirm the system was running ok. However, unless I had a repair call, they couldnt schedule until 6 weeks out. Shared concern the system seemed louder than usual and they were able to schedule 3 days out. Professional and on-time. Good work.

Called needing quick service from strange smell coming from our furnace. Service tech arrived 3 hours later, and upon inspection, and finding no gas leak, was generous enough to turn an emergency service into a regular maintenance and save us some $$$. Super friendly technician, very informative and will be calling to service our AC next. Highly recommended.

Called Bryant early morning and technician came the same day! Mark was great! Very thorough in his work. I would recommend them.

Arrived early, gave me a up front cost, job actually came in under and were quick and efficient in getting it done.

Service was performed the same day I called. Mark and Charles were very friendly, professional and fix the issue quickly.

Gary, was here yesterday and found I needed aNew unit. They are installing it today.Fast work! Thanks, Ellen Morris

Mark was amazing and very friendly. I would highly recommend Bryant Heating and Cooling to all my Evansville family and friends. Great job.

Mark was a pretty cool guy. Gave me some advice about how to better insulate/improve my cooling on my oldish house and was very professional.

Gary was very knowledgeable. He was courteous and polite. Very thorough in his explanation of his service.

Our technician, Mark was very thorough and had great recommendations. They provided great service!

We love Mark at Bryant. He always does an excellent job!

Mark was awesome he walked me through what he was doing very knowledgeable very professional will definitely make him my new heating and air provider

I highly recommend Bryant Heating, Cooling, and Electrical! Our technician, Mark, was very knowledgeable, friendly, and serviced our HVAC in a timely and professional manner.

Mark was very nice, courteous, professional, fast, & helpful in solving our Cooling problem. Being a single mom it was hard to decide what to do when the CA quit, so now I will call when I need help with our heating or cooling

Very fast, easy and efficient company to work with!

I am paying 5000.00 for a unit /furnace . I was rushed into it and its not even a high efficiency furnace. I recently paid 65. 00 to have the air conditioning checked and cleaned. My house still stayed at 74 degrees with the air running all the time. My air conditioning would not turn off. I decided to get a second opinion sure enough there is so much that is not right. The house is very humid and its the air conditioning doing that. The second opinion said I am paying 5000.00 for a unit thats worth only 2500.00. The second opinion is trying to see why the air is so humid when the air conditioning is running. I am so frustrated. Paying way too much and it did not sound right at the time but I was told my furnace was going to be shut off. All a scheme to get me to pay way too much. The guy that did the inspection does not even work at Bryant any longer. That says a lot to me. I cant trust Bryant and longer. If I could do it all over again I would go with someone else.Update :its all my fault because I did not tell the guy to check my duct work.. I am the professional now? Wow. I would think it would be the person putting in the furnace or the person checking the air to check the duct work. No one did but for more money Bryant will do it for you. This was the result of the phone conversation. The response from the owner does not answer the question why the blower is blowing warm air and why its not pulling air from my returns. Remember its a 5000.00 unit thats not doing its job.I contacted the finance company to see what can be done. They declined. I am waiting to see what was provided by. Bryant heating and cooling. Next will be BBB and Carrier the manufacturer.Update 8/17/2021:Bryant heating and cooling sent a guy we will call Mark. Mark did what I thought someone would do to find out what the problem was. He measured air flow and temperatures. There is a problem. The duct work on the second floor attic. Once again I did hear the 5000.00 furnace I am paying for was garbage and should have never been installed. Mark said he could do better and would give me money back for this garbage. I requested Mark provide me a quote to upgrade the furnace to high efficiency. I really though Mark had my interest at heart. I got 3 quotes. Base, medium and high end prices (I have picture and emails). Sounded reasonable until I had to add this price on top of what I owed for current furnace. If I agreed the base price would be 12,900.00, medium would be 16,000.00 and high end well I wont even put go there. WOW. I feel bryant was trying to take advantage of me. I will NEVER do business with bryant heating and cooling again. I feel taken advantage of and not a true customer of theirs. I got a second and third opinion. Each came back half price from bryants prices for the medium high efficiency. You will be taken advantage of if you use bryant heating and cooling. They will respond they were going to take care of my duct work for free, if I changed my review (I have proof). This has been very stressful and has taken a toll on my finances. Still paying for the garbage but moving on to get the real service I needed from a different company.

I was able to go to the website and schedule a checkup of my air conditioning on a day that worked for me. I have always had good service from them.

Mark was very efficient at his job. He cleaned and inspected our air conditioner and has us ready for the summer. Also, he was very friendly.We would use Bryant again.

They were very professional, knowledgeable, and friendly.

Gary was very helpful and on time. Helped us every step of the way. Wore his mask and was considerate with social distancing. He was great with our dogs as well.

Showed up when they said they would, did a great job in fixing the air conditioner. Very nice and friendly people both in person and on the phone! Thank you for your help!

Jon came for a annual check on the furnace and showed me exactly what was wrong and made sure I saw and understood everything and my options I had. We opted for a new furnace and the men were there the very next day. All the men that did the installation were extremely professional and polite. They cleaned up everything before they left as well 👍😊

Mark provided great customer service.

Super friendly and great service by Mark Schmitz.

Amazing customer service Jon was on time and very professional, polite and knowledgeable. Will always use Bryant

I called this morning with a broken furnace and they were able to have someone out here in just over an hour. Gary was friendly and explained all our repair options thoroughly. I appreciated that very much!

Very prompt and professional. Explained the process and checked everything.

Richard just left my home after taking a look at our AC system, which quit working a few days ago. They were at my house within an hour of calling (coming from Evansville to Owensboro) and Richard was INSANELY kind and knowledgeable. He took the time to explain the issues to me, to a level that I could understand, while also giving me a decent price for repairs. I thoroughly enjoyed my experience.

Although they came out very quickly and the repair man was polite, they tried to charge me $709.00 for a part that another company came out and fixed just as quickly and just as polite for $162..... although the people working for Bryant are nice their prices are absolutely outrageous... I will never call them for help again!

They arrived early,did a fantastic job,and were very friendly and informative!

Fast and friendly service. They were on time and was knowledgeable. They followed Covid safety protocols.

It was extremely hot today. My AC fan quit in the middle of the night. I called Bryant they sent Mark out he found the problem (the fan motor). He left to take another call and purchased the part. He returned later and installed the motor. My unit works great. Thanks Mark. He was very knowledgeable and professional. Nice guy. I would highly recommend Bryant and Mark😊

Mark was extremely professional and kind! He taught me a thing or two as well. I highly recommend their services and will definitely be calling them again in the future when needed.

Mark was very professional and informative when he came and did our seasonal maintenance check. Excellent customer service and provided resourceful information on our furnace for us new homeowners. Highly recommended Bryant Heating and Cooling.

Spoke to a very nice lady on the phone about our heater not working, and Mark was at our house not even an hour later. Very kind gentleman who got our heater working again. Will absolutely be using their services again!

Quick service! Our technician was very knowledgeable and thorough. He went above and beyond to explain and make sure I felt safe with the system in our new home! Would highly recommend Bryant!

The guy was nice and got our unit working again thank you.

Leann was an excellence technician . She was very thorough and informative. I appreciation all the time she took to check both the air conditioner and furnace out. Leann explained what the best options were for me on both products. I will be asking for her in the future for service as my technician. I feel she is an excellence advantage for your company. 🇺🇸

Nice enough to change the filter for me! But I wish he had not left the dirty hand print and the gouge in my woodwork from his dropping his drill. Easy enough to clean, I will need to touch up some paint. In all, I am fairly pleased with the service. He informed me that the furnace is on its last leg and I need insulation in the attic. I do appreciate the information.Thank you

Mark was very professional on time and I really enjoyed his service

Technician (Mark) was very professional and helpful.

We were able to call and have the heat serviced the same day. Jon followed all Covid-19 protocols, was friendly, and knowledgeable. It was reassuring that he didnt try to sugar coat anything, but was able to explain with detail and truth. We will be using them from here on.

Called Bryant first thing Monday morning, they were very helpful and sent a tech out within 1 hr. of my call.Mark was very knowledgeable on his inspection, he made some minor adjustments after cleaning and added gas due to a leak in the unit.My house is cooling as it should ! I will most definitely be using Bryant for future service.Thank you very much for a much needed and proficient response,Richard White

My wife and I purchased new Carrier heating and air units from Bryant in April of 2019 to replace both of our very old units. They did a great job during that installation. A few weeks ago their tech named Richard came out and performed a spring maintenance check and, again, did a great job. We have been very pleased with the service we have received from Bryant and recommend them to anyone looking for a heating and air service provider.

I recommend strongly! The tech was helpful, friendly, and answered all our questions. Price was right, too!

Mark was super helpful and nice! He went above and beyond to better help me understand the issues we were having and was professional and knowledgeable. His customer service was great and he kept me laughing with his sense of humor! Our dog even approved! Highly recommend!

All service people are polite and answer any and all questions I have had. They are knowledgeable and I have full trust in their recommendations. Based on best service for me as compared to extra income to company. Thanks!

Mark was phenomenal! He was so nice and kind and I appreciate everything he did!

***Update***The company contacted me after the review and issued a refund for the service along with a free future check up. I raised to 3 stars for the damage control.***Below is the original review:SCAM ALERT!!! I wish i could rate negative stars for the fact that i was almost scammed by this company!Like any average person who has no idea about HVAC, I went on Google to find a contractor that has the most and highest reviews. After reading the reviews, Bryant seems to be perfect fit and reliable when i called them for my AC that had stopped working.After the technician came over, he cleaned the filter and checked around the inside unit as well as the compressor. I was then told that 1. the blower unit is going bad and needs replacement, 2. I need 2 lbs of R22 Refrigerant, 3. The compressor need to be cleaned. The quote totaled over $1,100 for service listed below: 1. $649 for replacement of old universal Blower motor. 2. $394 for 2 lbs of R22 Refrigerant($197 per lb). 3. $65 for cleaning the compressor. I had no reason to doubt the quote as i dont know this category. So I expressed the idea that i need to consult my home warranty company for coverage first and then call them back for this, and the technician somehow got the unit back on running and told me that the unit would stop again if i dont keep it running on low setting.Not too long after the technician left, i was told by my home warranty company that they would not cover that much for such services and like the technician warned me, my AC stopped again. So i had to call a different contractor for second opinion, the first question i asked was how much of 1 lb R22 Refrigerant cost? I was told $45 per lb!!!!! Instantly i knew i was scammed by Bryant Heating and Cooling. After the other contractor checked up my AC, I was even more FURIOUS when they told me that my Blower Unit is FINE and I DO NOT need any additional refrigerant at this time, all i need is a new capacitor which cost very minimal and cleaning for compressor which was included in their service call. As they replaced capacitor and cleaning, my AC back on running perfectly.Overall I spent 10 TIMES less than what i would spend with Bryant Heating and Cooling to get my AC back on running. I get it big company may have higher overhead, but it is UNETHICAL to fool your customer into believing they need something that they actually dont. Before i wrote this review, I actually waited few days just to make sure AC still good to go and it is still up and running. SHAME ON YOU BRYANT HEATING AND COOLING!

Mark was very friendly and knowledgeable, we will be using their services from now on.

I had an appointment with Bryant heating and cooling to estimate repairing some leaky ductwork. Gary was punctual, polite and thorough. He walked me through the steps needed to fix the problem. I am going to use Bryant’s as I have in the past. I have a lot of confidence in their work and the pricing is very reasonable.

I liked being able to schedule online-got an appointment in 2 days! I appreciated Mark calling ahead and listening to all my questions. He was very knowledgeable and efficient in providing my furnace maintenance. I also liked getting the coupon in the mail and a reminder it was time for Fall service.Pleasant experience.

Mark was very professional and through. He even realigned my garage door sensor. Thankyou for your attention and time. I will be requesting spring services.

I use Bryant Heating and Cooling Louisville KY, and Evansville IN exclusively. NOONE ELSE!Gary D. is a great serviceman came out to Boonville and did a great job today got my heater up and running in no time. Bryant (Louisville KY another AWESOME Branch) installed my Brand New A/C Compressor, did a magnificent job. Richard N. got me hooked up on an A/C Compressor Unit selection. I call Bryant Heating and Air exclusively before anyone else in Evansville, Boonville, Chandler, Owensboro, ect. Professional, trusting, thorough, friendly, and easy to talk to. These guys are the real deal, and great!

Tech was professional and courteous and willing to adjust his schedule to accommodate us as we where having other contractors installing a garage door

Was extremely pleased with this service. Mark Schmitz did a very thorough check of my unit. The price was very good. I will definitely use this service again. Thanks

I had 2 other heating and cooling company’s sent techs out to look at my AC unit. Both sent techs that were perfectly fine with cleaning the unit but had no clue what was actually wrong with it. I called Bryant and they sent a tech that actually knows about AC units. He had me up and running in an hour even though it was not an easy diagnoses. I would like to say thank you Bryant for sending Jon H to diagnose my unit!! Give him a raise Bryant, he knows his business!!!

Gary was on time and very knowledgeable. He made recommendations to help with the life of our furnace. Much appreciated!

Service was done efficiently with potential problems explained, all questions re: options for repair were answered. Friendly service provider. It did take them a while to be able to schedule me (I waited 20 days or so), however, I did call them well into late spring when it was already starting to get quite hot out.

Very pleased with our new furnace!! So quiet and efficient! Crew was on time and very professional! I highly recommend this company!!!

My heat pump went out over a weekend, and they had someone come out a couple of hours after I called and did a temporary fix until they could get me a new system. During installation, the team was very friendly. I originally had a nest thermostat that was not compatible with the new system. The thermostat they originally brought was not smart, but came the very next day to install one for me. They did this at no additional cost. Anytime I have any HVAC problems, they are the ones I will call!

I had a tech from Bryant come out on Wednesday (Leanne) she did not take the time she should have to find out the root cause of my problem with my air conditioning. She also made rude comments implying we couldn’t afford to get it fixed. After we contacted Bryant about what she had said they sent another tech out today named Mark .. Mark did amazing.. he took the time to find the cause and fixed it! New thermostats was all we needed! So yes the first tech did not do her job but Bryant made it right in the end. Thanks again Mark!

Our AC unit quit blowing cold air on a Sunday. I was able to make an appointment that evening for Monday, which was Memorial Day. The window was 9am to noon, and I got the call right after 9. He checked it out and advised us what needed done, and went into detail regarding what likely happened to cause the issue. Quick, professional, excellent. Will use again!

Had a great experience. Jon was super helpful and knowledgeable

Friendly and knowledgeable Mark had answers on how to cut my bills in half. He took time to investigate my issues and to put me on a path to solving them. Thanks again Mark!

Technician was courteous and attentive. Went out of his way to explain the situation and then talked to me about what I needed to watch for. He also gave me maintenance schedules for both my furnace and hot water heater. Outstanding! Will recommend!

They made a point to fit my furnace cleaning in the day after I called. Mark arrived right on time, and was able to patiently answer all my questions. He offered advice on how to care for my furnace and completed the job efficiently. the cost was very reasonable, and Mark was very pleasant to work with, so I will certainly use this company again.

Excellent Service and Professional Technician.

Leann is amazing. She worked so hard on my unit. She did an amazing job and was very professional. I will always request her!

Was very friendly and wonderful prices. Very knowledgeable technician.

The tech that was sent to the house to do the fall inspection of the furnace did a get job. They have done a great job for us in the past too. When our kids were born in 2015 and 2018, our furnace had no heat both years they were born. And they were able to come to our house that night and get the heat working again. They did a great job both times and we had heat they night for our kids. We would call them for any work we need for our furnace and a/c unit.

They were running a special for cleaning and safety inspection. Respectful and professional technician.

The repairman was knowledgeable and answered all of my questions. He also went out of his way to help me find the proper filter for my unit.

Very prompt and professional. I’m actually surprised at the level of service...superior. Highly recommend.

Richard N. Of Evansville location provided my service. He was professional, courteous and very informative. Provided me with the details on my unit issues that were clear to understand. Very happy with my service call.Update: just had my 2nd service with Richard to do a tune up on my ac unit. Wonderful service and very professional!

I thought it was great to see a women perform this kind of work. Not only did she know what she was doing she did it quickly and was very pleasant to speak with. I will use Bryant from now on.

Great experience. They went above and beyond the job and were very knowledgeable

Mark was great! He took the time to talk with me and explain everything. I really appreciated that. Im sold on Bryant!

Had a great experience. Called on a holiday and they had someone out within 2hrs to fix my air conditioner with no extra charges. My technician was great and this company provided quality service.

Bryant was professional and timely. Was able to fix our AC quickly. Leann was very nice and skilled.

Gary was very prompt and courteous. He quickly found the problem and fixed it. I will continue using Bryant for my AC and furnace needs.

Technician was great but he didn’t have any replacement filters with him. Last year we were left with many to replace. This year he couldn’t turn it back on and I had to run out to store to buy them and put it in before we could run it again.Other than that, he was all good but if that’s your policy, I’ll call the other one next year. I was not home for hours to get it started back on.

Bryant Heating and Cooling responded to my call as promised. Their agent was courteous and knowable of his business. After a short interview he went right to work. The job was done in no time. I will be using Bryant Heating and Cooling for all future needs when it comes to Heating and cooling my home.

Terry was very great! He was good at explaining what he was going to do during the appointment . He also was great at explaining things that he found during our appointment. He also didn’t mind answering my questions.

Good service, professional and friendly. Affordable too!

The service was nice and very informing. Walked me through the process and showed me things to do and how to better maintain.

I called first thing this morning they had someone in my home within 1.5 hr. Richard Nixon was my technician. He was not only knowledgeable but also a very kind man. He is an asset to Bryant’s Heating and Cooling team! I am a single woman and he explained everything to me in terms that anyone could comprehend. He did not make me uncomfortable to be alone with. The best part is he had my heat back on in no time for me and my baby. Highly recommend! 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Best Service I’ve had so far inNout Leanne&Terry had the house cool again thank you!

Great service! Called before they were coming to give me a heads up and went the extra mile to make sure I was satisfied!

Our technician was Jon, and he did a fantastic job. We first time homeowners, and he gave us a lot of pertinent information about our furnace system. He did a fantastic job, and we’re definitely requesting him in the future!

They were great workers. When beyond to assure we would have heat that night. The furnace is working great. The last Bryant furnace lasted 30 years. We know we have a good deal. Call them. Great prices