I came in to get two rolls of film developed and have prints made. The gentleman behind the counter was very helpful and informative, answering all my questions. Him and another employee also took 15-20 minutes of their time to assist me with an issue I was having with my flash. The guy even threw in a free manual for my camera! Very satisfied with the help I received!

Super kind people! Very quick, high quality services. I got my 35mm film sent to me less than a day later.

Passport photo bad lighting. Terrible pictures will need to retake but I think Passport pictures are difficult to make look good. Friendly service though.

I used to go to Walgreens to develop my 35mm photos, but I’m so happy I started going to Dot Dotson’s. This is a Eugene staple for all of the photography buffs!! Employees are very knowledgeable, kind, and I got my photos returned to me in less than a week (Walgreens took 6 weeks🤢). They even uploaded the scans to my dropbox. I love them!

Quick and efficient. High quality photos. Great pricing

Dot Dotsons is the only place I will have develop my rolls of film. Often times they have them developed and scanned within 24-48 hours! Having them uploaded to Google Dropbox is extremely convenient as well, and I just pick up my negatives the next time I bring in a roll. The best place for all your photography needs.

Great staff! Knowledgeable, informative & professional. Great prices for a small business. I will be a repeat customer.

Amazing and fastidious service will always return for all my photo related needs whether that be prints or photography gear like cameras, lenses, etc. Extremely professional and polite atmosphere!

Very reliable, been coming here for years! However the gentleman with the silly little hat continues to surprise me with his lack of empathy/patience for customers.

This place is great! I love coming to Dot dotson’s to get my film developed and to buy/sell old camera gear.

Great old fashioned photo store. I used to take film there (which I think you still can) now I send them photos to print online. I wish I could send them photos right from my iphone order prints thing. Prints are top quality.

I cannot give them one star, but I have to to post. It was a debacle from the beginning. I took in 13 rolls of film that had been in storage. I spoke to a gentleman and told him I wanted to develop those pictures that were clear as a suspected most of the film was damaged. He said that he would print in black and white or color if the photo was clear. We discussed getting negatives or having the photos scanned I declined both. I received a call a few days later from a woman telling me my photos were ready. Not negatives. I took the pm off of work, drove 65 miles and they chose to develop the negatives only. Talked To the same guy he acted as if he didn’t remember our Extensive conversation. He agreed to develop those pictures that were clear even if they were in black-and-white. He told me he would call me the next week. Two weeks later I call and leave a message I got a callback. This young guy Contacted me and told me that my pictures have been scanned and I needed to bring a jump drive and pick them up. He told me I had to pay for the negatives and the scan. When I attempted to tell him this isn’t what I agreed to, I just wanted the pictures,, he was so rude and unbelievable and cut me off. I said fine I’ll pick it up in a couple of weeks as it was the holiday and I couldn’t make it to their store (very short hours of operation) Then I get a call from the woman asking me when I’m going to pick up my stuff. I tried to explain to her hey I told this other guy wouldn’t be there for a couple weeks, and then I tried to relay to her that I didn’t want the negatives or the scan that is not what I asked for. And I told her what I was told by the other gentleman in the store. She said well that’s a lot of work for us to do and we wouldn’t be doing that. I don’t understand why he would say that he would. I told her I would pick it up when I got back from being out of town. She called me AGAIN when I was out of town and I had to call my husband and have him give her the charge card and she agreed to ship for free. So now I have a box of negatives, a jump drive with a few scanned pictures on it and no pictures paid $200. You can’t even explain yourself there no one wants to listen, they shut you down and treat you as if you’re stupid. Horrible customer service. I will never ever go there again. And now I have to go somewhere and pay to have the pictures printed that I have. All those employees need to learn how to communicate and take notes. And somebody needs to teach them about customer service and not treating their customer so poorly. So disappointed as they came highly recommended by several people.

Dot Dotson’s is excellent! Quick and well-done film processing and great customer service. I brought in my favorite film camera that had a busted mirror and they said it’d be $35 to get it looked at plus the price of parts... but they had a brand-new in the box version of said camera for $35 as well. They told me it had been sitting on the shelf for over a year so they gave it to me for $20! Best spot for cameras, film processing, and prints in Eugene. Can’t say enough good things about them!

Great place and have always had a great experience.Friendly and knowledgeable!

Nice people, friendly shop, competitive prices, great personal service! They process film and are a hub for the photo community! They also have a good selection of used gear, also with competitive prices. Heres an image I took that Dot Dotsons processed from film I bought there.

Friendly service staff and pleased with the quality of the photo restoration

Friendly and courteous. Locally owned and approaching the 100 year mark in business. A historical part of Eugene, Oregon.

Cant say enough good about this store, if they dont have it, they will find it for me. I go in often to browse at used cameras and lenses and most of the time leave with one. I found a Nikon 85mm AF lens that was priced at about half of what was going online, I purchased it and it is a great lens. The expertise, great customer service and the nicely arranged store has me coming back time after time. Really appreciate you guys, about time I headed back in!!

I send my film to be developed here and they always have it done in a timely matter. Their customer service is great, and I appreciate them.

Went to dot dotsons on 10/29/20 with questions about a memory card and received some of the worst customer service I’ve ever experienced from a young hipster gentleman. He was rude and snapped at me multiple times when I asked him questions. I will definitely be following up with a phone call in the morning and never giving my business to dot dotsons again.

Great place and nice people. Had to buy some film on my travels.

Staff is so helpful and nice. I will never go anywhere else for any photo needs.

I love dot dotson’s

I work here, and I love helping customers. Also I love their emotional connection and the response to their photographs and the many projects that we work on here.

Just great. They know what they are doing.

Paul at Dot Dotsons was INCREDIBLY helpful in the process of my first photography show. He worked with me for over a month in person, online, and on the phone and answered all of my questions. He showed me how to mat my photos and let me stay late after their store closed to finish them.He also got me the best price possible, including a student discount. I will be returning for l my photo needs.

For my birthday a few weeks ago, I received a lovely secondhand DSLR Canon from my parents - unfortunately it did not come with a strap or a bag. My out-of-town father suggested I go to a mom-and-pop camera store: Theyre everywhere! I scoffed, Of course not, those are all out of business, I HAVE to go through Amazon.Then I found Dot Dotsons. Not only did they have a great array of camera straps and bags available, I was able to purchase a strap and bag for a FRACTION of what I would have spent on shipping alone to get them here in any reasonable amount of time.Additionally, the gentleman who helped me not only helped me find a good bag that would fit my camera as well as a strap, he even threaded the strap on my camera for me (a feat I must admit I was not up to).Excellent service, great prices, and all locally owned and operated. Im sticking with them for everything for this new camera!

Great place to get film developed. One of the few local places that returns negatives and digitizes film.Knowledgable, respectful staff and reasonable prices.

Dropped in for a passport photo and was out in 10 minutes. Affordable too.

This place is really adorable. Im visiting from Seattle and I have a bit of a hobby for old school film photos. They have a lot of stuff to choose from, probably anything youd ever need. The women working was very talkative and pleasant the whole time. Will stop by next time Im in the area!

Great place to get prints. Everyone is very nice and helpful there.

The best and most friendly camera shop in town.

Took our Dlsr in to get cleaned and they did an excellent job! Highly recommend.

I had over 40 years of photo albums and photos piled in boxes. I took them here to have them all scanned and put on a thumb drive to protect the memories for all my family members. With close to 2000 photos I knew I would never have taken the time to scan all of these. Becky did a remarkable job in scanning these and taking the yellowing out in some of the photos. I couldnt be happier with the work that was completed. Now I can send them out to each member of the family and they can pick and choose what they want to create keep.I also took in a 1973 photograph for restoration that had been folded, torn, and taped back together. I really had my doubts if anything couldve been salvaged. I was elated when I picked up the photo and it had been restored so well that you couldnt tell it wasnt the original. This was a gift to a family member, and I knew it meant a lot to them. I highly recommend Dot Dotsons for any restoration.

I got old slides digitized here. Im so happy to have them done and ready to share, and it felt better knowing they were right here in town and not lost in the mail or in some huge production outfit across the country.

I was trying to figure out how to tether my Nikon d3100 and Nikon d3400 cameras to my computer, both Nikon and adobe said it wasnt possible! Paul at Dotsons was able to figure out a solution for my issue in about 10 minutes! Outstanding service!

Best and only place to go for what they offer.

Such a great place, the staff is very friendly and helpful. I highly recommend this place! Paul was the guy that helped me with my camera issues and was so nice

Nice people. Probably the last photo finishing shop in the area.

In house film developing. Easy to order prints online and pick up on location quickly.

Every time I go here, the staff is helpful, the experiance is wonderful, my photos are done perfectly in about one business day, and they offer many, many other options like mounting and a large selection of frames.

Great service, very friendly and knowledgeable staff 😁

Frost time there. Very friendly and goes by old School. Glad we went

Helpful and able to do conversions of many different mediums to digital.

Called after going there to find a vendor for prints and the lady had no clue what i was talking bout.. Just kept trying to sell me to go online and order. Horrible service especially for a small business.

They are really friendly and the best place to bring your film to be developed so you can scan the negatives at home without losing your negatives by going somewhere else.

If you are in Eugene area and you shoot film, this is a happy place to be. The staff is super helpful too.

Really nice people cant wait to speak again.

Detail oriented professionals with my satisfaction in mind.

A long time local photo place that still develops film and has a good staff.

Good place to get photos done

Great place for technical help and high quality prints! Thanks for still being here in Eugene!

Not a fan! I ordered my photos to be delivered and they said they would arrive by a sertain date which they never did!!

Great little place for all your camera or photo needs

They were very careful about taking our canadian visa photos, made sure they were perfect (the canadian govt is waaaay pickier than the US about photos). Expensive but its a local store so what else would you expect :)

Dot Dotsons offers a wide variety of services and has great vibes.

Theyre gr8

I took my camera in for repair and they charged a $25 deposit. The camera only needed a small adjustment and they returned my $25. No charge!

Great people, great equipment, great conversations!

Prompt film processing services. Made a mistake on my scan job but quickly fixed it by sending my scans via email.

Friendly and very helpful.

Had what I needed

Lots of variety

Picture this.