user
Cloisters Flooring America
100 Durlach Rd, Ephrata, PA 17522, United States
Appearance
Cloisters Flooring America

Comments
am
Review №1

Cloister is a joy to work with. We replaced a huge area that hadn’t been updated in 41 years and we needed help, Molly went above and beyond, she helped us pick out flooring that we absolutely love now. The installers were quick and professional, they even got finished a day early. Yes I would recommend This company to anyone.

We
Review №2

Cloister’s Flooring America was an intricate part of our new home build. They installed all flooring finishes including hardwood, ceramic tile, and carpeting. We also worked with them on all bathroom and kitchen cabinetry, tile, backsplash, and counter tops. Matt and Robin were very responsive throughout the entire process. They helped us stay on budget, while offering many creative and beautiful options. Their attention to detail shines thru in the final product and they happily exceeded all our expectations. We highly recommend them for any and all of your home building or remodeling needs!

Te
Review №3

Great company to work with arrived on time. Very professional from the time we were in the store until the installation. We have had carpet and vinyl done and both are beautiful. Very helpful. I highly recommend this company I am very impressed with the quality of their work and products

Cr
Review №4

Karina helped me pick out my flooring, she was very helpful. I am excited to get it installed. Im sure I will be happy with the job. I had a recommendation to go there, and Im glad I did. I will post a pic after the install.

Ka
Review №5

We recently just utilized Cloister Flooring to install bedroom and hallway carpet in our new home. From the very beginning, Molly was extremely helpful in explaining all of the available options as well as helping us coordinate colors. Installation went smoothly and quickly. We highly recommend Cloister and will definitely use them again in the future for our flooring needs.

Bo
Review №6

The whole experience with Cloisters was great. From choosing style, great help from Molly. To install, thank you Barry and Steve, great job. An excellent experience..

Je
Review №7

We recently had our third carpet project completed by Cloister Flooring. Molly was very helpful in helping us select a carpet option that was best for our newly finished basement. She guided us in selecting glue down carpet tiles that can easily be removed and replaced should we have ever have water damage. She also helped us find and select transition pieces to work around a tile area that we previously installed. The installers were kind and professional and did a great job making sure every detail was perfect. We will definitely use Cloister again for any future flooring needs!

A.
Review №8

CFA did a outstanding job installing our flooring. Our sales person Molly was extremely knowledgeable and went out of her way to ensure our satisfaction. The installers also did an outstanding job ensuring all our expectations were met.Thank all very much!Angelo and Wendy

Ka
Review №9

We were so impressed with our experience with CFA. Our salesperson Molly gave us the information we needed and walked us through the options and process. From measurer to installers we were met with knowledgeable, professional, respectful associates from CFA in our home. The installation went beautifully and installers were wonderful. We could not be happier with the new floors throughout our first floor, and with our experience overall. Thank you!Jim and Karen Larson

La
Review №10

We priced 3 local flooring contractors for the same floor and chose Cloister because of the exras provided. Matt Weaver patiently worked with us as we decided what we wanted. Our installers (Steve and Alex) could not have been any better. They arrived early and worked hard making sure we were happy with everything, and cleaned up everyday before they left. We are completely satisfied with our project.m

No
Review №11

This is our 3rd time working with Cloister Flooring and the 2nd time having Molly Boody as our sales/design consultant. They replaced our carpet in our finished basement after water damage. Two years ago, Molly helped us pick out flooring and paint for an addition to our home and once again came to our rescue as we did some upgrades to our home this summer. She is so easy to work with and has a great way of helping people see how the carpet/paint will look in the rooms. l appreciate her patience with people like me who cannot picture things ahead of time! The crew who laid the carpet were very good and efficient. The flooring looks great and we would recommend Cloister Flooring to anyone who wants a company who cares, does great work and stands behind their product and work.

Do
Review №12

My experience with this company was amazing. Robin new her job well and was very helpful. The installers were very professional. Installed alot of flooring in a short amount of time and did an awesome job! Id hire these guys again anytime and already have to do my tile. Im absolutely confident its in good hands.

Ro
Review №13

Great products and even better prices. Quality workmanship. Vast selection also. Thanks for your service guys. James was on point.

Bi
Review №14

Cloister’s Flooring America did several hardwood floor jobs for us. They refinished several rooms, replaced carpeted stairs with hardwood and installed hardwood in our master bedroom and bath. The results were phenomenal. They were responsive to our emails and calls, were punctual throughout the projects and have a group of committed and gifted craftsmen. Their attention to detail and dedication to excellence resulted in an outcome that exceeded our expectations. These results come from great talent and the superb leadership of Joan and Marcus Kline. It was a wonderful experience and we highly recommend them for your next flooring project.

Am
Review №15

Marcus and Molly were very pleasant and professional. I sometimes struggle with choosing tile and flooring with all of the choices available. Molly was very instrumental in helping me choose the perfect plank floor for my family room. She also recommended a coordinating carpet which was made into an area rug. I am very pleased with the service and the final result. Yes, I definitely recommend Cloister Flooring for all of your flooring needs.

St
Review №16

We had 2 bedrooms carpeted (one with a small hardwood area added). The sales folks are very helpful and the install team were excellent. Their full service install that includes moving the big stuff and putting it back is a huge bonus for us older people! Would definitely go back if we need more work done.

Do
Review №17

Cloister Flooring America did a great job of installing new carpet in three different rooms plus new vinyl flooring in our guest bathroom. Their selection is great and their installation cannot be beat. All staff are polite, professional, and skilled.

Wa
Review №18

The best flooring experience I ever delt with. Excellent installation crew, all were very professional.Sales and customer service outstanding. Definitely a 5 star company..

Jo
Review №19

Great staff. Good prices.on time. Good quality.

Do
Review №20

Molly was so knowledgeable about products and options for different installations.

Ga
Review №21

Cloister Flooring staff was professional and very courteous. They took care our our needs 100% and did an amazing job on the installation. Marcus Kline runs a first class operation and I would recommend Cloister Flooring to anyone looking. Thanks guys.

Re
Review №22

Poor customer service...answers nit consistent among employee..I would never buy from them again.

Ch
Review №23

These guys are awesome! There auction is great for people interested in diy and they will provide the advise needed to do it right.

ma
Review №24

Excellent experience friendly staff very knowledgeable and very reliable two thumbs up

Le
Review №25

The men from Cloister Flooring just did a job for me at my apartment. I do not own the building, however I do live here. The men left my place a mess. There was pee all over my toilet and they were smoking at my front door blowing smoke into the apartment. One of the wokers passed me on my sidewalk, not knowing who I was, let me walk into my apartment with the door wide open. I could have been an intruder. They showed up before scheduled while my wife was showering without warning, entered my unit. It is 90 degrees outside and they left my front door wide open for hours with the air conditioner running. I confronted the workers from my back bedroom. To their surprise, they had no idea i was even home! I have thousands of dollars in tools, firearms, ammunition, and priceless valuables in the apartment just waiting for someone to steal and could very well have been stolen due to their reckless behavior! There is no respect for the tenants and I cannot wait for my electric bill to come back thanks to them leaving the air conditioner running with my front door open. These guys mustve been born in a barn. I would not recommend them to anyone.

Su
Review №26

It was high time to replace my bedroom carpet and I was looking at different places for different quotes. I was able to land at Cloisters show room as I walked around and asked many questions I found the type of carpet I wanted. The other places didnt have what I was looking for. I set a time for one of the sales guys to come out to my house to get measurements and give me a proper quote. Matt Weaver, the sales guy that came out was on time and quickly gave me a quote on the spot. A week or two later I got a call that they could install my carpet in September! Happy Camper here!! The guys came and in a half a day they had it all installed. I came home to a brand new room!!!Thank you Cloisters flooring for the great service! Will deff be returning for future projects!

Information
29 Photos
26 Comments
4.6 Rating
  • Address:100 Durlach Rd, Ephrata, PA 17522, United States
  • Site:http://cloisterflooringamerica.com/
  • Phone:+1 717-271-7313
Categories
  • Wood floor installation service
  • Carpet store
  • Flooring contractor
  • Tile store
  • Wood and laminate flooring supplier
  • Flooring store
  • Wood floor refinishing service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–5PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:9AM–2PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Similar organizations