Highly recommend. Always gets our vehicles done quickly and professionally for whatever they need (inspection, oil change, tune up). Thanks for the great service!
Friendly, reliable and honest service. My go to for an oil change to a large repair and everything in between. I know they will take care of my vehicle quickly, efficiently and most importantly honestly.
Great service, done right first time, local family owned shop.
Went in for starter solenoid replacement. Paid to have it towed to their location as the vehicle didnt start. Did not get a call confirming it arrived, did not get a call with a diagnosis or quote for parts OR labor. Got a call eventually saying the car was ready to pick up, they replaced the entire starter, and itd be almost $800. When I got there, I begrudgingly paid it, went to start the car, and the battery was dead. They jumped it, I drove around for a while to recharge the battery. Later that day went to see if it started back up, and no dice. Something they did while doing an unapproved replacement ended up killing the battery which is another $150 to replace.
I asked Ray to do one more oil change & trip check before moving out of state. He did a wonderful job. I am sorry to be losingf Ray & Randys as my car repair and maintenance place. They have always been there when I needed them and if something ever was not quite right, they made it good. I want to say a special thanks to Ray, Melanie, and Jamie for all they havre done for me over the years. Thanks guys.
Ray is a great mechanic and small business owner! The staff are always friendly and accommodating with scheduling. Trustworthy and reliable! I cant speak highly enough of everyone at Rays!
Great service the staff,and owners are awesome will not rip you off only do the work you requested,wont do anything without your permission.
Great place to take your car if you’re looking for honest and straight forward people. They were very helpful in figuring out the problem, and explaining what was going on. I will definitely be taking my car back there when I can’t do the work myself.
Great serviceFriendly people great pricesDo very professional workStand behind service
Great service and pricing
The service was absolutely wonderful. Because of my busy schedule I had to make an appointment at the last minute and they accommodated me. The price is reasonable also
My local garage. Will fix my Saturn and always avail to make sure Im 100% satisfied with the repairs even weeks after leaving the shop. Thank you Randy!!!
Have always had great prices for the work they do. If its something real involved I would recommend considering going to the dealership but they have never disappointed me in the past 6 years of repairs and inspection s and two timing belts. I appreciate that they are fair with inspection sticker s and not trying to replace everything they can and upcharge you for everything like other garages I have been to.
Very fast amd professional
So grateful they were able to fix my car, the ac condenser locked up and inspect it on really short notice.
I just had both my vehicles in for inspection and emissions. Joe the one who did them is an honest tech I been having him do my vehicles for the last 5+ years even when he worked at a different location... Where ever he goes I will go! And randy and the females who run it are nice and look out for you. I had issues getting my registration and insurance printed and they helped me out and printed it... Thank you guys for providing a place I feel comfortable with taking my vehicles knowing Im not getting ripped off!. Ill be comming back again.
Fast, friendly, and efficient!
My husband and I have been going to Ray and Randys for around 5 or so years now. Theyve always been honest with us and done a fantastic job fixing our vehicles. They have also worked with us a lot in hard times. I dont see us ever going any where else.
Awesome staff, owners are amazing and friendly. Fair pricing and VERY trustworthy!
Ive been going to Ray & Randys for a long time and find then dependable, honest and fair.
Honest place. Reccommend for people who dont know much about cars. They call you and give a quote before they start working on your car.
DO NOT GO TO THIS SHOP, THEY DO NOT KNOW WHAT THEY ARE DOING. IF I COULD GIVE THEM NO STARS I WOULD. AAA TOWED MY TRUCK HERE AND AFTER $3K OUT OF POCKET, MULTIPLE TRIPS BACK TO THEIR SHOP AND OTHERS, THE PROBLEM WAS NEVER FIXED AND I HAVE NO TRUCK AND THEY HAVE MY MONEY. ABSOLUTELY AWFUL SERVICE AND THEY DONT KNOW WHAT THEY ARE DOING.
Roy & Randy’s Auto & Truck helped us out immensely. Our daughter was moving from Ephrata and I ordered a U-Haul online. We picked the truck up at R&Rs, got to the apartment and decided the truck was too small. We called R&Rs, but they didn’t have a bigger truck - I thought we were SOL. Not 5 minutes went by and Melanie from R&Rs called back - they had juggled a truck around and got us our bigger truck. We were so happy that they went ABOVE AND BEYOND with their service. THANK YOU. THANK YOU. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Excellent costumer service! We rent a van frequently from them and their uhaul service, the receptionist is absolutely wonderful and always a delight.
High-quality no-nonsense service for your car.
Ray & Randys go out of their way to help customers like me when the stress of moving hits---they have let me keep my truck longer when I didnt reserve it long enough, and changed my reservation for me, and have advised me on how to use the UHaul website as well. Over the past few years I have needed to rent trucks on two separate occasions and interacting with them is always so positive. Highly recommend them!
Customer service was excellent, received great value for the price & very knowledgeable
I have been a long-time customer of Ray & Randys from their U-Haul operations to their auto-repair services. I have always been treated extremely fairly, prices are adequate, and the U-Haul service is easy to use. Recommend.
Great service! Always trying to save me money. Prompt service and job delivered when promised.
Always a pleasure! Great people, service and prices. I can not say enough about them! They rock!
Do not go to this place.Had 2 of my vehicles in they fixed it and didnt solve the problem.They say they fixed something that you didnt need done and you have to take your car back in after 2000 thousand dollars and several back and forth trips.Problem not solved they work to fast and dont check the work before or after.I am telling you from my experience of several cars I have taken to them.They are a major rip off..
I was driving down the highway past Elizabethtown when my engine basically exploded in the middle of a blizzard. AAA took me to the Moat’s Services in Elizabethtown and the man who works for Moat’s also works for Ray & Randy’s. I live in Ephrata and he towed my car for free for me then gave me my first oil change for free with my new engine he gave me. Super sweet people, great customer service, I live in Millersville now and I still go here.
Had my car here 3x for no heat. First attempt was to repair thermostat gasket ( 167.00 ). Told me I had heat. Guess what? No heat! 2nd attempt they flushed and burped the cooling system. Told me I had heat. Again NO HEAT! 3rd attempt was to replace waterpump. Got heat finally. Then engine light comes on for thermostat. Took car in for inspection at another shop only to find out they bypassed my oil cooler for no reason. Will NEVER take another vehicle here again or recommend
My favorite automotive repair facility. Great customer service and work, in a very timely manner
Prompt friendly and knowledgeable service,great place for any repairs!
Good place to get Uhauls
Good place
Good service
Great customer service and awesome staff
Friendly service
Honest, trustworthy, good price and good people
Very friendly, lots of assistance in getting the right equipment.