I was looking for a special ring for my wife I but didnt know exactly what I wanted. Rochelle worked with me and helped me pick out the perfect one. Perfect color and size. Ill be going back for sure. I also love their new location. Easy to find and convenient.
The second time I have been there! First time she had broken my watch. Gave a replacement, Falsely Marked with a price tag, a fake! The second time to have watch bands fitted, couldn’t do it removed links and charged for it. Went to the jewelry store and fitted them both for $10. She proceeded to ask if her Birkenstocks were fake, which they were, I didn’t charge or anything. Lazy, Lazy Rochelle. I asked for a refund she had no recollection of doing it… Don’t go to Ruby’s.. They won’t be real…… Rochelle doesn’t have a clue.
Wonderful purchase and skilled ear piercing . Rochelle is the best!
Wonderful experience! Rochelle was professional, as always, and got the exact wedding bands we were looking for 🙂
Rochelle did an amazing job walking us through the process of finding the perfect engagement ring for me as well as matching wedding band. She was very friendly and knowledgeable. She offered great quality for a great price. She also helped turn my grandmothers old loose stones into the perfect pair of earrings for my wedding day! Ill always cherish these pieces I received from her store!
Nice folks. Good stuff.
Super friendly staff, attentive service and beautiful jewellery!!! They even helped entertain my almost 2 yr old while I got a new chain and made a wish list for Christmas. (and mothers day, and Valentines day, and birthday.... Maybe even for April fools and my half birthday too). I cant say enough positive things about this place. Love it and the personalized service.
I had a great visit here. The store had a nice selection, and I went in not quite sure of what I wanted. They left me to browse around a bit, first, no pressure. They helped me narrow down my choices and ideas, and I eventually picked out a really nice gift. I was very pleased with the product. Glad I stopped in.
Very upscale jewelry. Very knowledgable staff with a variety of items. Clean and check stones on items purchased there. Would highly recommend this store .
They sized my wedding rings and it was ready in 2 days. Great service and wonderful staff. I highly recommend them.
A locally owned business who makes you feel like you are number one. They arent pushy or anything. Highly recommended! You dont get service like this anymore
Rochelle and her team are absolutely amazing! You definitely dont get customer service like this, anymore!My husband and I recently needed to have his ring redone (for various reasons). Rochelle not only offered to do the service, but they actually grow the molds and cast the jewelry in house! Every other jewelry shop in the area had to send theirs out and charged extra for the service. She walked us through, step by step, and obtain our approvals on every move. Rochelle even gave out her personal number to make sure that I didnt have any concerns after we already talked!In addition, Ruby & Sons staff was very friendly and showed us such wonderful customer service! I will most definitely be using them for all my jewelry needs from here on out!
The owner was friendly and helpful in replacing a 46 year old wedding band.
Its was a great experience. Friendly staff and fair prices!
Pleasent people n love their jewelry.
Great staff. Very knowledgeable and worked with me on my purchase. Very low pressure
Stunningly beautiful pieces. Fun people too.
Great place .. and nice staff too.
Owner is awsome and a great businesswomen
They provide excellent care for repairs.
Was just chilling in the parking lot waiting for my significant other to get a prescription
Local family run jewelers
Great service