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Piano Market Plus Elkart
2135 Industrial Pkwy, Elkhart, IN 46516, United States
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Piano Market Plus Elkart

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El
Review №1

We are so pleased with our experience with Piano Market Plus. We were very fortunate that we were able to find a piano for free on Facebook. Kevin Walter Jr. was able to accept the piano from the seller that same day, and delivered it early the next morning. We didn’t know anything about pianos, and he carefully explained the condition of our piano and how to properly care for the instrument. He was also able to tune it up for us, and made a lot of excellent recommendations for piano instructors in the area. We sincerely appreciated his level of professionalism and prompt service, and we will be making great use of his expertise as a piano technician for many years to come.If you’re in need of cost efficient, local piano transport and maintenance services, I wholeheartedly recommend Mr. Kevin Walter Jr and Piano Market Plus!

Ta
Review №2

Professional, friendly, and reasonably-priced. I strongly recommend this place if you want to buy a piano.I visited the store, and was given a tour for their place. They have experienced crew for renovating and maintaining the piano. This convinced me to buy a used piano from them because they offered store warranty coverage. I was assured that any defect will be repaired by them.They also disclosed full details/history about the piano online. They publicly disclosed that the piano was once owned by a local church, which might have adversely affected the condition of the piano. They were confident about the condition because they have renovated many parts of it already.The whole deal and negotiation was transparent and satisfactory. The salesperson (Pete) was friendly, responsive, and responsible. We disclosed our budget, and he gave us a reasonable counter offer. We made another counter offer, which was accepted by him. The whole process was very smooth.After the delivery, the owner (or someone close to the owner) contacted us and proposed to visit us to make sure everything is alright and the piano is in a top playing condition. They are very responsible for their sales.Overall, every step in the whole process of buying the piano at Piano Market Plus was satisfactory.

An
Review №3

Great piano at a great price. I upgraded the player system. The Bose speakers are fabulous. I am still very happy with my purchase a year later. I bought my piano sight unseen online. It arrived in perfect condition.

Mi
Review №4

After relocating across the country literally coast to coast, I was faced with the challenge of finding a reputable and trustworthy company to move my baby grand piano. After looking at many companies online and reading lots of scary reviews, I finally came across Walter Piano Transport.It wasnt until I got on the phone with them and spoke with both Ariel (customer service) and Hope Walter (owner) that I knew I had the right people for this job. From day one they were courteous, attentive and answered my many questions. I was always able to get someone on the phone, and their follow up was equally dependable.Moving an expensive piano over great distances can be very nerve racking, and you need to be dealing with professionals who know the right way to do things. Walter Piano Transport had everything in order, from providing accurate time tables, to working with the best local carriers and even providing their insurance certificate.My piano arrived on time, properly protected and without a single problem. The pickup was equally smooth and trouble-free. Im writing this review so that others in my position know they can trust this company with their precious instrument. Im a pianist and composer, and nothing is more important to me than my piano! You can trust Walter Piano Transport to get the job done right!Michael SamsonPianist & Composer

Tr
Review №5

Very friendly atmosphere. Great Piano buying experience. Super fast delivery. Everyone is really enjoying the new addition to our home. Thanks Pete, someday well be back for the Yamaha B1 or the Hardman. Would love to do a concert at the mall again. God Bless.

Em
Review №6

Felt welcome right from entering the door. Everyone was pleasant, helpful and took their time. Never a feeling of high pressure sales tactics. Only the confidence of guiding me in making the best decision for my needs an wants.

to
Review №7

I had such a great experience with Piano Market Plus. I bought a charles Walter piano that they refurbished for me. They did an excellent job. Its like a new piano. I would absolutely recommend working with them.

Ka
Review №8

My husband hired Walter Piano Transport in September 2012 to move our 1927 Baby Grand from Missouri to Georgia. We paid our final portion of the moving invoice as requested on November 1, 2012. It is now December 7, 2012 and I still dont have my piano. They initially said it would arrive in 2 to 3 weeks. On November 30, I called them to inquire and advise it had now been 30 days (more than 3 weeks) since I paid and still no piano. They advised that the truck was full and no truck was coming to Georgia. She promised it would be here within 8 to 10 days. I called today about my piano and they are telling me it is in Georgia and I should be able to schedule to get it soon. So now we are not only past the 2 to 3 weeks, but we are past the 8 to 10 days and I dont know when or if Ill ever see my piano again! They are unwilling to offer any kind of compensation for this delay in delivery of my piano. I really think that is poor business. The piano has been promised to me on two different occasions and I still have not received the service I have paid for. Where is my piano?

Ma
Review №9

I highly recommend Piano Market Plus for the following reasons: Excellent, knowledgeable, trained staff, a large showroom of a variety of pianos, the care with which they negotiated our front steps when delivering my piano up into the house, and the help I received when I had a question. You will deal with fantastic people at Piano Market Plus, people whose goal it is to help you find your dream piano. My dream came true, and with their continuing attention my piano is cared for with excellence.

Si
Review №10

Great to work with. Pete helped us choose a piano around 5:30 in the evening and had it delivered by 10:00 the next day!

Va
Review №11

Friendly service and nice selection of new and used pianos.

An
Review №12

They moved my piano across country. The piano arrived with damage in several places. Despite their guarantee on damage, they will not fix it. They say that theres no way they could have damaged those parts of the piano, even though it is quite clear to me how they were damaged, since I was there when they unpacked it. My piano is my dearest material possession and damage like this would not have escaped my attention before the move. Nevertheless, WPT makes it seem like Im making it all up. It has been three months of trying to get them to honor their word now.They are cheap--Ill give them that, but when youre moving an instrument of such value, I think the peace of mind in dealing with a more honest and reliable company is worth it.

Jo
Review №13

Wonderful people to work with.

Information
100 Photos
13 Comments
4.4 Rating
  • Address:2135 Industrial Pkwy, Elkhart, IN 46516, United States
  • Site:https://pianomarketplus.com/
  • Phone:+1 574-210-9078
Categories
  • Piano repair service
  • Piano moving service
  • Piano store
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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