Guys fixed punched tire on my 53 feet trailer.Really good service !

Got a good deal on tires and they know specs on which tires are needed

Had an emergency flat needed to be back on the road & took me in right away. Customer service & the billing process could use improvement. Overall I’m extremely satisfied with the work performed!

Great service during adverse weather conditions, service guy did great job.

Called Friday to schedule appointment. They said they first come first serve, open from 7-12. I was there 6:45, there was one truck dropped for scheduled alignment. They told me they open only till 12 and can not take second truck.I tried again Wednesday. Guy saw my truck (outside, no touch, no tools) and said i dont need alignment, i just have bad tires.Avoid this place.

Thank you for getting our straight trucks front steer tires and alignment done today. Your staff team worked quickly to get us back on the road. JMSA#716 Appreciates your Service.

Great service. Quick turnaround

As a company driver I was sent here to get a tire puncture fixed. They were able to start working on my truck immediately and repaired it quickly. Very friendly and professional staff. Thank you!

Awesome service and genuinely nice folks. Flat tire on my tractor and they got me in within 5 minutes of arrival. 30 minutes later I was back on the road. Everyone was friendly and professional. Really appreciate the great service. Thanks!

Arrived at 1:30pm .Asked to balance two front tires on my van, not four, not six, just two front tires. Very sad old frontman told me that they don’t know if this is possible!! But if I will came back next day they will try to check if it is...

If you have not seen a liars in your life,you can call them and come to see them........Now is 2:30 pm, they have 1 semi truck inside, and dont expect more to 5:00 pm......Guys,how match time you need for alignment???

I like pomps tire in general, but this location is off. Charge me $75, just to replace the spare tire. And make sure your spare is in excellent condition. Other wise they reject your tire.$48 wheel dismount.$22 tire switch.$5 shop supply.Total $75. Just to mount your spare.Zero stars. Go to different locations. They have better price,

Long wait. There are others that provide faster service.

Do not service trucks with long frames

Very fast and great service! Thanks!!!

Fast prompt & great service. Carry a vast selection of truck, heavy duty & specialty tires.

Frank was the best. Fast and courteous service

I went for semi truck alignment(bobtail only, all three axles) and it was done in 90 minutes, plus 15 min. of waiting for my turn.

We use this Pomps on a regular basis to service our trucks; always very helpful and treat their customers professionally. Never had a problem with them.Sparrow Express Transport

Very fast got me right in and out very trucker friendly

Good service they were bizy but got in and out fast good place for tie replace or repair car or truck of any size

Called, got asked for my tire size twice. Then because its after hours they gotta charge 900 dollars and then theyll return the rest on Monday. Seriously, are their computer systems from 1995? Whats so hard about swiping a damn card. I know credit card companies accept payments 24/7!Now Im sitting here waiting on a call back so they can tell me what the ETA will be. It is seriously a lot easier to get roadside assistance in the middle of no where Tennessee than it is in the Chicago area.Edit: I gave them two stars for their terrible first impression but Im now moving down to one star. Apparently, after almost 30 minutes of me waiting for a call, they couldnt find a tech and did not bother to call me back. I called back and they called the back up tech. So that means a that if I didnt call, they wouldnt have bothered to try the back up tech.They get the back up tech and get an ETA of 45 minutes BUT it takes 10 minutes to runy card apparently, so I should expect an hour. Ten minutes to run a card...ten minutes...Ten minutes...I learned my lesson.

Rip off. I asked how much it was gonna cost when I arrive there, he told me to pull in I assumed he was going to check it first, a few minutes later I asked The other gentlemen how much it was going to be h told me $41. I told them I don’t want it. I Explain to them that that wasn’t a truck this was a small minivan. I was told that a new tire will cost $170 there for they charged me $41 for a nail repair. I wouldn’t go there ever again and I would never send anyone there.

If you have to wake someone up to come and fix a tire, then your not really running a 24 hour service, but more like on call service. But hey why not charge you the extra for calling after hours. Unfriendly, slow, very slow, and confused servicemen. The correct expression here will be - very disorganized on the job. Will not use these guys again if my life was in the balance. Changed the tire - ok but did he do a good job getting the mud flap straightened. ... not really. Left it as a half ass job done and o guess what no mud flap, forgot to bring one.

Very arrogant.Dirty please not welcome

When I read the previous comments, I was shocked. Ive never had a problem with them. Free popcorn is a plus Frank helped me with the pop machine.

Excellent service, friendly people

People there are awesome. Frank was a great help.

Good place for tire repairs, and shocks to be replaced.

Fast service - reasonable prices!

Been coming here for years and never had a problem!

64 bucks for a flat repair is high. But in and out within an hour.

Terrible customer service. I called and spoke to them around five times... each time it felt like I needed to continuously reiterate what I was saying because they were too dimwitted to understand. I would tell them one thing and 5 minutes later it was as if they completely forgot about what I told them. My driver had a blown-out tire and arrived at their location at 4pm. A 2nd driver was meant to bring him a spare tire from our lot and Pomps was meant to do a simple tire change. I called Pomps and spoke to Juan... explained to him that the 2nd driver will be there exactly at 5pm (Their closing time) and told him that they can start taking off the bad tire. Juan told me that there were a few trucks ahead of my driver and he would have to wait a little bit. Called my driver to confirm... negative. He was the only one at the lot. Pomps just didnt want to start taking off the tire until the 2nd driver arrived. I called 5 minutes prior to Juan and spoke to him again, asking him to please start taking off the tire because the 2nd driver was right around the corner and I was worried that they would just close on me at 5pm when he arrived. Juan told me, Do not worry about it - we will take care of you. Guess what happened when the 2nd driver arrived at EXACTLY 5pm? Pomps closed their shop and told us Its a different charge after 5pm. $90 an hour!.... Really? I sent my driver to a Loves Truck Stop.

Great prices, great quick service

Horrible place to do business with, and specially with one of the sales man name Vito Valentino, typical lier and super lazy guy, was waiting over a year for refund on Yokohama front tire for semi truck that blow up on my truck, day after I put them on, this guy was teling me every week for 13 months that his taking care of my case but actually was doing nothing at all, empty promisses and lies, finally after calling yokohama my self they issued refund for me but I have to call this guy Vito for another 4 months to get my money back, with same results and lies and promises, finally I call this guy manager and got my money in 2 weeks, I do not recommend this place and definitely this guy VITO VALENTINO be avare and keep away from him

Terrible service 4 hrs just to get a flat tire fix, they’re crazy if I can give a minus 5 star I would

The service is sucks You have to watch him what they doing because they not doing for what you r pain

Bad attitude from the salesmen. My reward for spending 400.

Good spot.

Good job and nice people, profesional

This place is horrible. The old man at the front is an idiot and treats everyone like they are stupid

While texting and driving the driver of this work truck nearly ran me off the road while on 355 South. I dont know what about their business but obviously their employees have no regard for safety

I called at 6:42 am I was told 30-40 minutes. I got the run around for almost 2 hrs they kept telling me he will be there in 10 mins. 8:34 he shows up and he was dispatched out of there shop 4.2 miles away! Terrible service!!!!

Tight place but good service

Always do great work

Horrible customer service, people with attitude, and I was just calling in about tire availability.... for last 3 days...

Bad service took 3 hours to change 2 tires

U need it they got it

Nice people to do business with

Terrible service,do not go there....

👍

Customer service totally suck..rude inconsiderate never come here again

Ill never go back there again. Bad service and bad attitude towards customers.

Very expensive and deceiver people.

They okay

On par for the Chicago metro area.

Good place

Nice

Good place

Unprofessional and expensive

Cheap and quality.

Very expensive to repair tires

Rude off