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Pinkham Lincoln Automotive
1505 N Dixie Hwy, Elizabethtown, KY 42701, United States
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Pinkham Lincoln Automotive

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Ky
Review №1

Great staff, always get you in and out in a timely manner. Barbara in service is extremely helpful and knowledgeable and the rest of the staff at Pinkhams are always friendly and willing to help. Best place to do business!

Ro
Review №2

Excellent dealer. No pressure, professional and made transaction very easy and smooth.I highly recommend them if are interested in a vehicle!

Ti
Review №3

Great buying experience. Easy, simple, hassle free. Thats how buying a car should be.

Ka
Review №4

Our salesman Oscar was great to work with .He was very knowledgeable about the Lincoln that we purchased. There was an emblem on the passenger side fender that was applied wrong. Several request to fix it fell on deaf ears. I decided to fix it myself. Sent Bill Pinkham the general manager an email about the emblem and never got a reply. Not sure I will take my Lincoln there for any service after not getting my emblem fixed. Simple request, I can’t Imagine what a more series issue with my vehicle would get me.The sales manager was very helpful and did the finance as well. They weren’t pushy with the sale and very easy to work with except for the emblem issue.

Me
Review №5

We are so glad we drove 3 hours to Pinkham’s to buy our Lincoln Navigator. Best automobile we’ve ever owned. Purchasing the car was a good experience—no pressure from our salesman, no paperwork hassles, professional service.

Ja
Review №6

Love this place. My family has been buying their vehicles from Pinkhams for decades now, and Id recommend them to anyone! Btw, my 2019 Ram Bighorn is awesome (thank you Bill)!

Ke
Review №7

I can’t brag on Pinkham Lincoln enough! They were so easy to work with and Bill was quick to reply back with any questions I had. They made the car buying process so simple and stress free!

An
Review №8

I absolutely love my new ride!! My sales person Brandon was so helpful and an excellent salesman he wasn’t pushy or just trying to just make money he was very personable and helpful and very knowledgeable on the different cars and knew I didn’t have a lot of money to get a new car he didn’t show me anything that wasn’t in my price range. So if your looking for a new or used car you should really go to Pinkham and ask for Brandon he will definitely hook you up!!

Ni
Review №9

Best service in the state!!! I have done business with Bill Pinkham for over 13 years and the guy and his staff have a reputation of being the best and they sure are!!! Always thinkin pinkham!!! Thank you for everything you guys do for the city of etown and surrounding areas!! If you need a vehicle there is no other place you want to be than Pinkham!!!!

Du
Review №10

If there ever was an Excellent car buying experience, I had it at Pinkham Lincoln Automotive. I was unable to find the car I wanted, so I expanded my search and found what I wanted at Pinkham Lincoln. This dealership is an hours drive from my house and was well worth it. CUSTOMER SERVICE EXPERIENCE was excellent. I had emailed the dealership very late in the afternoon about my interest in their vehicle, literally in minutes I had a response from Bill Pinkham, unheard of by today’s standard. I felt there was a trust and customer friendship formed immediately. FINANCE EXPERIENCE with Gary Burris, he was spot on, very polite and knows his job very well. I was not rushed in and out of his office, again a very pleasant experience. Pinkham Lincoln, Bill & Gary you made my car buying experience a very good one. A new customer for life!

Do
Review №11

Service department went over and beyond to make sure my wife’s Sync system was fixed professionally. After getting the run around another Ford dealership this service department kept me informed on each step throughout the process! Couldn’t appreciate them anymore.

C
Review №12

Bill was awesome. Experience was great!

Da
Review №13

Overall dealership was good to deal with. Once we agreed with the price of the vehicle everything went well until we were picking up the car they only had one key for the car. Until we complained quite a bit did they offer tp provide the 2nd key. In my opinion all cars should come with 2 keys. We also asked them to check the operation of the front power windows they were not rolling down properly. They didn’t address this issue or communicate that they did or didn’t attempt to fix them. When we first test drove the car the battery was dead. They did replace the battery. On the way home after taking possession of the car we noticed a vibration when we drove over 55 miles per hour. I called the next day to schedule getting the new key programmed and to address the vibration I was told I could bring it in the next day They programmed the Key but they charged me to balance the tires. I feel like the battery and vibration should have been part of their pre inspection process before they offered the car for sale. Obviously they don’t do a pre inspection of their vehicles. My salesman was great and easy to deal with

Da
Review №14

Drove a couple hours to look at a used vehicle that we had a hard time finding locally. Called to inquire about availability and talked to Oscar. He was helpful and professional so decided to make the trip to look at the vehicle. Oscar met myself and my wife to show us the vehicle. The vehicle was as described in the listing on the dealership website. When we arrived the personnel at the dealership were following COVID guidelines and allowed a test drive without a salesperson. Decided to make the deal and other than the typical waiting involved in a car transaction, the deal went smoothly. The financing department didnt get pushy when I said no to additional warranty products, and handled all the paperwork for our out-of-state sale. Both Oscar, our sales person and the finance manger we worked with were professional, and Im overall satisfied with the experience we had with Pinkham.

Fr
Review №15

Got me the best truck at the best price possible. Would be happy to work with them again

Wa
Review №16

We worked with Oscar Murray to find my wife the vehicle she wanted. Oscar was the best and such a blessing. My wife loves her new Lincoln Nautilus and Oscar took the time to setup everything in her vehicle and showed her everything it was equipped with and how to use it. If you are close to ELIZABETHTOWN, KY and want a Ford or Lincoln I highly recommend you go to Pinkham and ask for Oscar he goes above and beyond to help you find the vehicle you want.

Jo
Review №17

Have always enjoyed dealing with the staff at Pinkham automotive and with Kyle Pinkham especially. Any issues, which have always been minor) were resolved. I enjoy the perks that go with the purchase and always feel I have been treated with the utmost respect

Do
Review №18

Oscar was the best, did great job from start to finish.

ch
Review №19

Last week I purchased my ninth Lincoln from Pinkham Lincoln in the past 20 years. This time I got a Nautilus Select from Kyle Pinkham. He has always been very friendly and helpful. The Nautilus is the smoothest and quietest SUV I have ever driven. Very satisfied!!!

Su
Review №20

This week I had the pleasure of working with Oscar Murray in the purchase of my new (to me) car. I have purchased may cars over the last 30 years but I can honestly say I have never been treated so well as I was this week. Everyone at that dealership was very helpful and nice. Being a single woman I was worried about being treated poorly as I have been in the past. But that was not the case with Pinkham Lincoln. I wish I could give them more than 5 stars. They deserve so much more. Anyone needing a car would be crazy going anywhere else. Oscar and the entire staff are amazing. Thank you Pinkham for such a wonderful experience.Susie

St
Review №21

Ive purchased a few vehicles from here over the years and they always treat their customers right. Their service department is great too with a friendly and knowledgeable staff.

Pa
Review №22

I had an excellent experience working with Bill at Pinkham Lincoln. He was professional, honest, paid attention to the details of what I was looking for, and made my car purchasing experience one of the best Ive had! I look forward to bringing my Lincoln to Pinkham Lincoln for all my maintenance needs. Thanks for a trustworthy experience Bill !

Jo
Review №23

Service was friendly and effective, as always.

Ja
Review №24

Buying from Pinkham Lincoln Automotive was a very pleasant experience. The staff was very friendly, and they will go the extra mile to ensure complete customer satisfaction.Mr. Oscar Murray 👍👍Thanks so much,Jason Hayes

Da
Review №25

Can’t say enough on how great of a car buying experience our family has had at Pinkham Lincoln, not just one or two, but for our third vehicle bought from them. The whole team their is great but I want to especially thank Oscar Murray for taking care of us all three times. I will continue to buy from them and recommend anyone to them. Thank you Pinkham for a great car buying experience.

Pa
Review №26

I purchased a 2018 MKC from Pinkham Lincoln. My sales person was Oscar Murray, he was very knowledgeable about the vehicle I was buying and worked on getting me a great deal on it and top dollar for my trade. Financing was fast and Greg Burris did a super job getting me a good interest rate and a payment that didn’t break the bank. I would definitely recommend them if you are looking for a dealership that will treat you with patience and respect. THANK YOU Pinkham. YOU GUYS ROCK!

Je
Review №27

Pinkham was awesome. They were very friendly and responsive. They found the exact car I wanted and got it for me in 1 day. Love my Lincoln.

Ka
Review №28

Working with Kyle P. was an absolute joy. Every aspect of the purchase seemed to go very smoothly. Probably because we were ready for the experience. Thanks again!

Ed
Review №29

Well my battery wasnt holding or able to get a full charge. My suv was at the dealership 2 full months. I disagree with what I was the service manager stated as far as how my suv was stored while waiting for parts to put in the new engine. The battery died completely after I barely made in to the dealership. The battery was replaced and I was charged and paid for a new battery. I did not bring my suv in for battery issues. Battery life to me wasnt an issue.

Za
Review №30

I recieved an oil change and replaced battery. They rotated my tires and even wash my suv. Great service.

ma
Review №31

The staff are second to none!

Jo
Review №32

I give 5 stars to the service team. Thank you for the personal professional service you extended me on 19 May 2020. The John Biron picked up my MKC and return my F150, he was totally a life saver. This service freed me up to get some important rest before returning to work that afternoon I appreciated that. I also appreciate the service extended at the service desk by Barbara Shea and William Eastride you guys are a great team. Your willingness to serve made my visit a pleasant one. Thank You

Ke
Review №33

Several mechanical issue were wrong with the vehicle and it was not told to me I was advised that the vehicle had been passed by their service department however vehicle pulled and jerked the first week I purchased it I was told it would taken care of but now I’m being told I have to cover the cost. They knew this stuff needed to be fixed and didn’t disclose of this. Worst experience ever in my life

Mo
Review №34

I had been on the market for a new vehicle for quite a while and found the one I wanted on autotrader from Pinkham. I contacted Bill who was very quick at replying to me without hassling me to come look at it but very accommodating for when i could make the drive to them for a test drive. He made us a great deal on the F-150 and gave me more than I expected to get from my trade in. Very happy with my purchase and experience!!

Jo
Review №35

We had a great experience. We bought a truck and was treated real goid.

Sa
Review №36

Brandon was my car salesman and his financial team helped me be able to get a great used 17 escape and me and my family couldnt be more happy with our new vehicle! Thanks to them!

Wi
Review №37

It is always a great experience at Pinkham. Benny Brown has provided great service to my family and I for almost 20 years. The service department is the best in the business. A very friendly atmosphere.

Pe
Review №38

The Service Dept. is very quick to schedule an appointment. The service was very professional by keep me posted on any unexpected issues before correcting the problem. Thank you

Jo
Review №39

I went to Bob Swope 3 times for transmission issues and was not happy at all. Came here and they fixed it first time. Very, very happy. Thank you all!!!!

Ch
Review №40

Excellent staff and services, extremely friendly, very quick with helping me get into a vehicle and driving off the lot same day. Also had a very nice lounge, offering popcorn, water, coffee and vending machines. Looking forward to being apart of the Pinkham Car family.

Sa
Review №41

My family has bought pretty much exclusively from Les Pinkham. In fact, every car Ive owned has come from them. This was my first time actually purchasing a car, and it was so smooth and easy, like talking to a friend. Not to mention, I got an amazing deal on my used car and was able to trade in my old car very easily. Thanks so much Les Pinkham!!

Gr
Review №42

Kyle did an awesome job of putting together the deal and delivering our new Nautilus. Love the Magnetic Gray color.Thanks & Merry Christmas

Ty
Review №43

Kyle helped me with my purchase greatly and made the buying process great they have gained a customer for life only thing was oil had not been changed prior to purchase with only 13% oil life left on the vehicle which kinda falls on both me and seller but none the less great people next time I’ll have to make sure to work the fresh oil change on the deal lol

Re
Review №44

So friendly. If you need repairs. Specifically ask for David. He has the most experience as a certified tech

Je
Review №45

Worked with Bill and had an amazing experience! He worked with me on the suv i was looking for and needed. We found just the right one for the right price. It was a great experience and I’ve never felt so great buying a car.

Ch
Review №46

Great experience. Oscar was very helpful & kind during the car buying process. Will definitely recommend to family and friends to visit when buying a car.

da
Review №47

The used vehicle that I purchased from Pinkham Lincoln was, and is, a pleasure to drive. The sales force and financial department were also friendly and helpful. Very helpful. I found the integrity of the sales staff to be a nice change from other car salesmen I dealt with. The sales staff at Pinkham would tell you if they didnt know an answer and would bring out a mechanic or other knowledgeable individual to explain. They also searched the internet for several other questions I had. I not only would buy another car from them, but I will have my car serviced there also.

Do
Review №48

The service at Pinkham Automotive is always top notch

Ru
Review №49

From being welcomed when you step out on the lot to the door being opened into the showroom; youll be treated as their guest.Treating someone right, leads to a satisfied customer wanting repetitive service; consistently and continually.I love they are not just my dealership, but also an established relationship. From oil changes, tires, and the vehicle purchase, there is no better place to go than Pinkham Lincoln.Bill Pinkham asked what I wanted and delivered more. Thankful for my family owned, local Lincoln Dealership.

Da
Review №50

My purchase of a Lincoln MKC with Pinkham Lincoln Automotive was a great success. Bill was the best help and his people there are so friendly which made our purchase very satisfying.

Ho
Review №51

The employees were very helpful and able to get the issues resolved quickly. I would recommend Less Pinkham to anyone looking for repairs or to purchase a vehicle.

No
Review №52

Extremely wonderful place, couldnt have worked with a better dealer!

Ka
Review №53

Theyve always been so amazing every time Ive been in there. Weve gotten 2 cars from them and so has my mother in law. Oscar is amazing! Hes the guy you want to see. We will always buy our cars from there!

Ge
Review №54

My entire family buys from Pinkham. They even delivered a car to my family in Illinois. My new purchase.

Ca
Review №55

Ordered touch up paint that they were out of stock of. Came in next day. Another positive experience with this dealership.

Br
Review №56

Very professional, polite, down to earth and knowledgeable. Purchasing my new auto was actually a pleasure.

La
Review №57

IVE BEEN COMING HERE SINCE 2000. IVE GOTTEN 4 CARS FROM THEM ESPECIALLY( MR. BILL BAXLEY) HE GOES ABOVE AND BEYOND FOR EVERY ONE OF HIS CLIENTS/CUSTOMERS WHO BECAME HIS FRIENDS. THEY ARE ALL HELPFUL VERY HELPFUL AS WELL. THEY TRY TO HELP GETTING YOU A NEW 🚗 TO SERVICES FOR THE CARE OF YOUR CLIENT, AS ALWAYS AS YOU

Le
Review №58

Service was the best I have ever had in regard’s to buying a car, When I am there I feel like a part of a family. Thank you Pinkham Lincoln.

lo
Review №59

The employees at Les Pinkham Lincoln automative dealer are always helpful and courteous.

ro
Review №60

Best place in Elizabethtown!

je
Review №61

Good service, nice and friendly. I would have given 5 stars except for my windshield fluid nozzles were not checked/fixed as I asked.

Mi
Review №62

Good people. Good job. Thank you all.

Fe
Review №63

Best dealership around! They treat you like family and get you the best deal!

ch
Review №64

This place is AWESOME the employees there are outstanding

De
Review №65

Just bought my fourth Lincoln from Pinkham’s. I have always found them to be totally customer focused and willing to go the extra mile to be helpful. I will buy my next Lincoln at Pinkham’s.

Am
Review №66

They was great at squeezing me in and taking the time to help me an fixing the problem with my car. They was very respectful and nice.

Ja
Review №67

They have a good selection of new and pre-owned cars, trucks,and suvs

Mi
Review №68

Barbara in the service department is awesome! Always informative, kind and courteous!

Ro
Review №69

Update on Navagation system called yesterday and got in this morning by 9:00

Lu
Review №70

Excellent work and courteous, service department was #1.

Ra
Review №71

Nice, friendly place. Doesnt try to rob you when using a car.

Au
Review №72

Wonderful customer service and knowledge people!

Sh
Review №73

Fast friendly staff and excellent service.

Jo
Review №74

They remember ehat you want and look.you up when they find it.

La
Review №75

Great selection and service

To
Review №76

Great customer service

Ro
Review №77

Love the how the staff treats you

Th
Review №78

Very helpful and easy transactions

Lo
Review №79

Fixed my car and explained it to me

Sd
Review №80

Fabulous service!

Mo
Review №81

Always proffessional and friendly

Re
Review №82

Great layout of cars

ro
Review №83

Always so courteous and friendly

AM
Review №84

Benny Brown, honest man!

Li
Review №85

Very good service

Do
Review №86

People are helpful and nice

Ro
Review №87

Great

Information
16 Photos
87 Comments
4.7 Rating
  • Address:1505 N Dixie Hwy, Elizabethtown, KY 42701, United States
  • Site:https://lespinkhamlincoln.com/
  • Phone:+1 270-737-2460
Categories
  • Auto repair shop
  • Lincoln dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–6pm
  • Thursday:8am–5:30pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–7pm
Offerings
  • Oil change:Yes
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