Very organized, a lot of things to entertain kids during parties, kitchen available, music played during party, very clean. Reasonably priced. Staff is very courteous and helpful throughout the party to keep things rolling along smoothly. I highly recommend this place for all childrens parties. Also, its very easy to communicate with the staff over concerns and last minute changes and details. Plenty of parking too!
Had my godsons birthday here and I’m just amazed at the way the staff treated us. We walked in to setup and were greeted by friendly staff who assisted us from beginning to end. Lydia, Luis, and Brianna made our experience here the best. My godson loved it and didn’t sit once from airbrush face paint, to laser tag, and to his amazing balloon drop where his face lit up like I’ve never seen before. I am highly satisfied and recommend this venue to anyone looking for an amazing children’s party. I will most definitely be back for future party’s. Thank you so much
Its an awesome party hall, lots to do but they should really remind their patrons to inform their guests that kids need to be wearing socks in play area. They do sell socks for a dollar but really wish I had been informed before hand.
It was a great time! Was there for my niece and had an overall great time BUT being an oversized kid myself I found the “no adults allowed on jumping balloons” rule very mean and so hard to follow but other then that it was clean? The safe was friendly and talkative plus the movie room is very cool!
Our experience from the start was amazing! Pamela took great care of us and explained everything in detail for our event.The day of the event Pamela greeted us and introduced us to our party coordinator/party helper Crystal; She was so helpful, very accommodating and best of all had a great attitude! I would ask for help and she was more that happy to help us out, would let us know if anything came up, and would check on my husband and I to make sure things were going smoothly.They allowed the kids to play and even the adults. Everyone had a great time. All of our guests enjoyed the environment.We will not hesitate to use the hall again for future events.
The customer service is beyond excellent! They have different packages to choose from and extra things to add. The pictures dont do the place justice. The Aladdin room is really spacious. They have everything to make your event run smoothly. Its best to pay them a visit and see for yourselves all the things they offer.
The hall was nice. Kind of difficult to find but good parking. Employees were horrible though. They were visibly irritated with the people there
My three year old is tiny! She rarely gets to ride any rides and gets pretty angry that her older sister gets to have all the fun. Here she was able to ride everything! She had a blast! Our 1 year old had a blast also!
Great place for kids and adults to have fun. Food was really good
I have had my kid’s birthday parties at Gumballs Party Room since 2011. The customer service from all the employees it is great, specially from Silvia and Danny. They are always there for anything you might need to make your party memorable. Every year, they keep adding different attractions and amenities. Moreover, they offer different packages that you can customize depending on your needs and budget. I highly recommend Gumball Party Room and I look forward to continue having my kids’ birthday parties there.
I had my daughters first birthday party at Gumballs Party Room and have always continued. We LOVE this hall. They are friendly and offer so much for the kids to do. My guest were satisfied and the kids enjoyed the time playing with the various equipment. I recommend this hall for EVERYONE! Its the TOP hall to have your party in El Paso! They truly care to make your party experience the best one!
I really liked this party hall. My first time I went to a party here was on my nephew and niece birthday party 2 years ago. I really loved it very friendly service very nice hall. Actually Im having my little boy birthday party on Nov 6, 2015. So i really liked to win an upgrade thank you😊Leticia Garcia💋
Great ownership. The facility WAS the best in town at one point, however it has become run down and signs of wear are showing. Still a nice venue, but the prices are going sky high.
No better place for a birthday party. The staff is amazing, many extra hands for such a busy day, entertainment for all ages, clean facility & the best cake cutter I have ever seen! Def recommended!
Very good people the product of very good quality are highly recommended at a very good price.
Great place for childrens birthday party 🎉🎈🎂 and family
We had a birthday party here for my daughter and she had the best time of her life! My family and friends all experienced a great time as well. The staff was very nice and polite. Ever since I have always recommended this place to all my family and friends.
My niece had her birthday party there and it was a blast! The party rooms are huge and lots of entertainment for the kids. Its byob and you can also take your own food. The only thing that I didnt like was the music they played during the party
I just came out of our birthday party for our baby girl analeah and it was the best experience we could’ve ever had for her first birthday party!!!! The manager is so polite and generous she is honestly the kindest person I’ve met and kept everything in order and made our party easy peasy!!!! I want to thank gumballs for this beautiful party and experience and the staff that were there for the night very friendly great affordable prices for what you get it’s great !!! Thank you again for the manager honestly appreciate it thank you !!!! Unforgettable date 11-17-18
One of my Favorite Kids Party Halls! Great experience as a vendor, as a customer and as a guest. Staff is amazing and customer service is excellent!
Its a fun place to have for kids but they do everything so fast so if your late you missed everything and you have to bring your own food which is good its a fun place for kids
Walked in to see what the party hall looked like only to have the lady in charge point to where they were and said to take a look. Didnt get up to great me or walk with me if I were to have questions. After I looked I stood at the window to talk to the lady about options and she yells from her chair that she has not gotten up from and says well come in. Pretty hall, but horrible customer service. I wouldnt give this woman my business. People need to realize money is good everywhere and what makes us choose the place we like is customer service
From year to year we been coming here and they have great service. The place is big, the service is nice and the people working here have a huge imagination.
My son somehow got a gash on his forehead from the playground. Great place but just watch your kids closer.
Very clean establishment id recommend for your next kids party
I had my sons 1st birthday there. The staff is super friendly and very professional! Ive been a guest at several other party halls and Ive decided that the best party hall for my family is Gumballs party hall! Thank you all for your hard work and dedication!Gaby Landa-Vela
Nice hall, and the service was great too, restrooms clean and big parking lot.
Very nice and clean. Great place to have a kids party 🎉
Planning and having my nephew and sons 2nd birthday at Gumballs was the best decision we made! Everything was so easy and so much fun for them and their friends. The staff was so helpful and flexible with all my questions and requests the day of the party, even putting on my Texas football :) Thanks so much! I hope we can host another party next year.
Its very fun to go with kids . Great for kids parties.
Very first time having a party at Gumballs Party Room and we absolutely loved it!!! Everyone was very helpful and nice. I would highly recommend it!! We will be going there again for sure! - Julie Flores
Great service, very friendly, clean and well maintained, spacious for field trips, lots of fun stuff for the kids to do.
There with my kids for a birthday party. They had a blast. The jumping balloons were clean and well maintained.
Called extreme lll does not have where the kids can go up be visible like all the other activities they have there my son was on that jumping ballon and fell from the jumping ballon going up and broke his femur but we were not able to tell how he landed because it’s not visible to parents and the people supervising are just standing in the middle chit chatting the only one I saw was a young guy that works there actually by one of the arcades keeping a look out vs just talking away with the others I did plan on looking into this y’all for a birthday party but that’s my only concern that is keeping me from doing so the positioning of the ballon is not right it’s only visible to parents to see the kids come down never go up all the others are fully visible
Been here a couple time, great for Birthday Partys. They even have an indoor area for pinata hitting and kids are for the kids.
Were about to celebrate my sons 5th birthday here at Gumballs for the 5th time. The staff is amazing, helpful, kind, and attentive. They have always made our experiences one to remember and our guests always enjoy themselves. I have never seen or been in a party hall quite like it. Love the staff and the ambiance they provide. So if youre looking for a party hall and an unforgettable experience, look no further. Gumballs is the place to be!
I love every thing about Gumballs, the hall, the service, the employees, the quality of everything they offer havent changed Gumballs for any hall. This week I will celebrate my 4th party there. Thank you Monica and Pamela and also my favorite party coordinator Sylvia for everything!!
My son had a great time
Vey good and has jumping house and 2 party rooms
I really think that Gumballs is a really good place to host a birthday party because the capacity is really good and the staff there is really helpful
A large party hall that offers a spacious, family friendly environment with fun activities for the kids, including a movie room, jumping balloons, etc. They offer a soda machine, catering, and more. And they even offer the piñata service too
Great place to have a childs party. Staff and setup is wonderful.
Had a great time the staff is friendly and the experience was great.
Gumballs party hall is amazing since the first time i went to this party hall i loved it the customer service is excellent they have it very clean its secure for kids i just love how we got treated very friendly i totally recommend it to everyone planning a birthday party :D
We had a party here and as soon as we walked in, we were in awe. My son immediately left to play. The staff was very nice and very helpful. Looking forward to having a party here.
GOOD PLACE TO TAKE YOUR KIDDOS!
Have attended to multiple partys here and its been fun every time
I had a good time because my girlfriends God Daughter had a good time.
Dos tres, not a fan of the birthday party on a schedule ...but kids had a good time.
Large space, excellent party place for your kids.
Pricey, but a great place for a private event or kids party with nice staff.
Nice facility and the staff was good. Theatre room could use a cleaning though.
Nice play to have a birthday party for children. A little too pricey though.
I did not like it at all because there are kids and they are so stuck up on their rules like they watch you all the time they dont let kids be kids
Very clean, child friendly, helpful staff.
Planning on having my nieces first birthday party here :) I loved the place when I went for a kids party :)
This is the best place to host your party so much fun for the kids, friendly staff and has a lot of capacity!!
Its a good place to hv a partys n the ppl can hv fun with their familys
Well worth every penny... Our boy loves his parties there
Beautiful party room for all your needs!!! The staff is a blessing to be around!!!
Attendants need to pay more attention to the children instead of talking to each other on headphones!!
Great party Hall good service from owners.
I had my daughters 4th birthday party here & it turned out AWESOME! I was so used to always being rushed at other places but Gumballs was completely accomidating, and their staff was very helpful and courteous!! I would definetly host another birthday party here!!
Gumballs its by far one of the best party halls in Here in El Paso, its clean the service and staff is awesome
Very good place to have a birthday party
Great place to host a party
Nice spot for a kids Birthday party!!!
Nice place for kids party ❤
Nice party hall but the employees are rude.
Staff is great at watching and caring for the children
Place is huge and the kids have fun
Ornaments hanging from the ceiling are super dusty.. have been for years....
Great place for kids parties.
Overcrowded but staff was fantastic and very friendly.
Great for kids!
Staff great and friendly
Great plsce
Didnt send me my niece and my picture😒
Its alright, needs updating.
Perfect for parties
Awsome place
Friendly atmosphere.
Fun place
Hours of operation are incorrect.
Cool place
Very nice
Love this place
O.k. place
Nice place
Great staff
Ok
Loved it !!
Nice!!
Super