Amazing job been on the phone for 2 days getting quotes answering surveys just to get quotes my brother recommended State Farm within minutes I had a great quote. Thank you State Farm for your professionalism and great service.

Dalia was an amazing help to me as well as my brother. Im so happy I switched over cause she got me a great price for the coverage I now have.

Robert Truax and his staff care for their clients. Mr. Truax personally looked into my claim and helped me quickly resolve it. I highly recommend their services.

Robert Truax made feel very comfortable with my choice of going with State Farm & definitely feel insured! He’s extra cool and down to earth. He explained every detail what I was paying for and even made scenarios of what could happen and how he and his team would have my back. I was a little nervous because I’m under 25 and first time buyer so I was scared of the pricing but we did a virtual meeting and on top of that still explained and made sure to get my questions out. As of now I’m really happy with my choice 😎 thanks Robert!!

Dalia was amazing she had my proposed quote very fast and was very efficient. She explained everything in detail and was very professional. Thank you Dalia for the wonderful customer service.

Ah-may-zing service! Dalia A. has been absolutely awesome. We were in desperate need of car and house insurance, and she was able to help us quickly and easily! Our payments are so much more affordable than what we were paying before at a different agency. Highly recommend working with her!

State Farm with Robert Truax has excellent service.Robert was always just a text or phone call away.He was very caring and professional.I really recommend Robert Truax-State Farm

I have had nothing but great experiences with everyone at this agency. When they call me or I call them they are always so kind and take the time to explain everything throughly. Dalia always makes sure I have the right coverage according to my needs with the utmost professionalism. She has been amazing at helping me find discounts and not just selling me things I will never need. I trust in her and know she is looking out for our best interest! Thank you for all you do.

My experience with Anahi G was stupendous not only did she answer all my questions but she did it in a charismatic way. She made me feel secured not only for myself but also for my family. All in all her experience and knowledge where phenomenal, I couldn’t have chosen a better person to protect my future and my family.

Definitely a great experience! The customer service that Dalia provides is always great. Dalia always makes my experience exceptional & answers all my questions. Dalia will take the time to sit down with you and explain all the options StateFarm can offer, as well as explain ways you could save more on insurance. I definitely recommend StateFarm & Dalia! Thank you Dalia for your hard work & dedication :D

Phenomenal experience, very responsive and attentive for any expressed concerns or questions. My representative, Anahi always makes my experience fast, easy, and effortless. Needless to say I am very pleased with my service and coverage. As a particular customer, my expectations have been surpassed and I’m sure they will continue to be.

Great place! Very affordable insurance and very friendly staff. Highly recommend them.Y’all seriously these folks are here for you no matter what! Stop looking and just go here!

I found this office last minute and by chance. So glad I did. Having this specific office taking care of me is amazing, but the real bonus is being a part of a new family and gaining a forever friend, Dalia Argueta. Best agent I have ever had and could ever ask for.

The customer service at this office is beyond expectations. The staff is very knowledgeable and kind. I highly recommend speaking to Stephanie, she really goes above and beyond, she makes sure your account is well taken care of.

This is my first time in a insurance company and I am really comfortable with the service and attention of the workers. Specially with Jasmin Ontiveros, who has been really professional and always h willing to help if you have question and doubts. I would always recommend this company to anyone.

Definitely a great experience! The customer service was great. Everyone at this location is friendly and very genuine. They make sure you feel welcomed and they answer any questions or concerns you may have. Robert will take the time to sit down with you and explain all the options StateFarm can offer, as well as explain ways you could save more on insurance. I recommend this location to anyone!

Robert has always been super helpful from the very beginning. Being a small local business owner I havent found it very easy to find trustworthy people, Robert and his team put this right at ease. It was the first time Ive ever felt like someone else was looking out for my business as well as my family. Thats even before we got to the great coverage and rates. Thanks Robert

Love the staff working here! Very professional! I’m so happy I decided to join the State Farm family!

Robert has been the most upfront and honest Agent that I have ever worked with. The amount of effort and consistency in reaching out and following up far exceeds other insurance agents.The passion that he shows for State Farm and its ability to help people is portrayed in each and every conversation that he has.He knows where the value is and where you as a customer will be most valued.LOVE HIM!!!

I highly recommend this office. Everyone is so caring and helpful from the employees to Mr. Traux himself, which I had the pleasure to meet. I dont only recommend this office and/or State Farm for the regular car insurance, I actually dont have a car insurance with them, I have something more important and more valuable than that, a life insurance, which is what most of us dont even think or care about. I am a 23 year-old who has had a life insurance for the past 3 years because I understand the importance of having one. Its certainly not a waste of money, so I encourage anyone reading this post, to take the time to step into any agency of their choice (especially this one), to find out more about this helpful resource we have available, which will be beneficial in the long run not only for the individual but for the family as well.

You can expect to experience the best customer service from the moment you walk through the door when Robert and his crew stop what they are doing to welcome you. They will go above and beyond to make sure you find a policy that fits the needs of you and your family. They are not your average monotone insurance company, because before you become a client you build a relationship with their amazing team. I feel safe going out everyday because I know that my valuables are protected by one of the best State Farm agencies in El Paso.

This office is honestly one of the best places to get insurance from. The amount of helpfulness from all the employees of this office is beyond compare. They make you feel completely at home and whether you are able to buy insurance or not at that time, they will still do everything they can to help you feel welcome. They help you find the best policy for you that is personal to your goals and what you wish to accomplish. Knowing I am being taken care of and my insurance is being taken care of makes me feel better about my future.

I have been with many different insurance companies and this is by far the best out there!! Robert Truax and his staff go above and beyond to always make sure you are taken care of and know everything you need to about your policy. They are always available whenever you need anything. I highly recommend Robert Truax and am beyond pleased with this insurance company!!!

Great with his customers and ensures that he talks to them one on one to give the best insurance possible!

Never thought Id feel so welcomed at a place for insurance! Robert and his team are honestly the best Ive seen, they treat you really polite and respectful and make you feel like a part of their family. So happy and blessed to have people like them around.

Excellent customer service!! We love the staff, Dalia is amazing and goes above and beyond on all of our insurance needs.

Multiple problems resolving insurance cost issues. Doesn’t return phone calls and this office has changed agents multiple times.

Robert is highly recommend as an agent. He is thourough/informative in his explanations of coverage and follows through with all aspects pertaining to customer care. The girls in his office are always super sweet and helpful. I previously had a different agent and couldnt be happier with the results of switching over to Roberts office.

Very good customer service!!! Dairy Montalvo, went the extra mile to get me the best deal on my auto insurance policy!!! Recommended...

I just recently got insurance with State Farm and with this office. The girls and Robert are so amazing ! This is probably the best customer service Ive received from an insurance company ever! I walk in and the team gets up to greet me, they offer me something to drink, ask me how my day has been so far etc.! They take care of any problems or concerns I have right away! They truly make me feel welcomed and make me feel like Ive known them for years! I would recommend not only the #1 Insurance company to anyone, I would definitely recommend Robert Truaxs office to everyone!

Best experience! Robert & his staff are exceptional in customer service and creating a comfortable environment. As a first-time insurance buyer I couldn’t be more pleased and comfortable with my decision. I definitely recommend Robert & his team to anyone looking for great insurance coverage.

Robert Truax and his staff are beyond compare when it comes to customer service ! They are all really helpful and make sure you understand your policies to the fullest extent, they never hesitate to greet you with a smiling face and make you feel at ease when purchasing insurance. I highly recommend going to Robert and his staff for all your insurance needs they will definitely take care of you.

This place is the greatest! Robert and his employees are all really sweet and super helpful. I can honestly say they all are helpful, caring, and genuinely care about my safety and coverage. Highly recommend !

It’s very comforting to have questions no matter how trivial they are and not feel intimidated to ask them and that’s how I felt when I went to Robert’s office, comfortable and not intimated. Robert, being the knowledgeable insurance agent that he is, answered my questions and put my mind at ease making it one less thing to worry about. As a bonus, his staff is awesome, warm and friendly and when I call they never make me like “another clien”.

Best customer service! Highly reccomend! Dalia is awsome! 🤗

Agent Robert Truax, Dalia and the staff are all soooooo amazing. They listen to your needs & tailorsuit your insurance to what best fits YOU. Whether its auto insurance, homeowners insurance, renters insurance or life insurance!! They have it all!! Definitely recommend this office to everyone!! #TeamStateFarm ✊

I called several insurance and most of them not very professional not sure why but thanks to Dairy Montalvo treated me very professional and answered all my questions I was looking for and that being now I’m a State Farm client thank you so much Dairy

Super nice and friendly staff ready to help and answer any questions you have.

I have never had an insurance company take a personal interest in my everyday life like the office of Robert Truax-State Farm. Not only do they break down policies in terms which the everyday person can understand, they break it down in your best interest. They build a personal relationship with each client, so no question is ever a dumb question. They make it a personal goal to ensure youre taken care, so when crisis hits, you dont need to worry. I appreciate all the calls I get regarding my policy and I especially love my birthday phone calls!! Im proud to say I Have the BEST insurance Agent and team! I highly recommend this office to all who wanna feel appr and feel comfortable knowing their investment is worth more than just money being spent! Thanks again Robert and Team!!!

I absolutely love Team Truax!! Everyone is very professional yet friendly in their customer service. A heartfelt thank you..!!! Satisfied to the max...Ms. Strickland

Amazing staff and great agent! Definitely got me huge and unbeatable discounts!

Dalia, was extremely helpful and helped me throughout my policy changes, questions and quotes! Also great customer service, Thank you again Dalia!

Finally an insurance agent/company that not only understands and meets our needs but makes us feel welcome! Thank you Dalia for your patience! You all are great!!

Omg! The Best people in the world!! Would recommend this insurance office to anyone!! Dont know what we would do with out you guys! Best staff ever very nice and polite people!! Best quotes in town for auto and rental insurance!!

Amazing staff and great service. He absolutely cares about the best interest of his clients and helping them get the best deals possible

They are amazing and very friendly. One of the best insurance Ive had.

Robert and his staff are amazing! They helped me with all my insurance needs. Really recommend to anyone looking for insurance.

Such a knowledgeable and kind team. Always going above and beyond for me and my family!

Robert is a genuine man who wants to ensure that you are well taken care of. He will present insurance options and will guide you to make a decision that fits your budget and your needs.

The process was super simple and the people in the office are very accommodating.

Awesome customer service, great environment for new drivers how need help with insurance prices and getting your of the ground. Becoming an independent driver!

Great customer service definitely coming back for all my Insurance needs

Customer Service is awesome. Staff very friendly and helpful. Great job!!!

Great service, very patient and great rates thank you

Glad I made the switch to State Farm! Robert and his team are the best!

Honest guy, great staff

Excellent service, Dalia has behaved super well, she has helped me in everything I ask of her and always with an excellent attitude, thank you very much for everything, you gave me an excellent quote.

Excellent service! Very kind and professional especially Dalia, Super friendly and Great at her job.

Very good customer service, they attended to me at hours a little out of the ordinary, because because of my work I could not go before, they answered all my questions and made a policy that adjusted to what I needed. Tanya, it was the person who didnt take care of me. 100% recommendable

Thank you very much for everything ... very kind we explained everything very well and we were very satisfied

Very good treatment and very good attention!

We visited the office for a quote and received an excellent service and left with a car and property policy at a very good price. Ms. Dalia Argueta was very professional at all times.

Excellent information and kindness.