Called to ask about availability for service. The employee who answered the phone was extremely rude and abrasive. Completely unprofessional. When giving you’re hard earned money to give a company you’re business, you should be treated with at least a little bit of respect as a customer. I am very polite and respectful, they were not. STEER CLEAR!!!
Jason did a great job. Showed up early, went strait to work, my carpet looks and smells great. Great quality work for a good price. He’s earned my business and I will be calling again for my next cleaning. I would highly recommend to anyone Googling a carpet cleaning company! Veteran owned and family ran. Great combination! 😁
Very happy with the results. First if all, I didnt have to wait days to get an appointment. Jason and his technician arrived right on time. Both are very friendly and had smiles on their faces. Jason explained what would be done, how long it would take and even periodically showed me the progress as they were working on the carpets. I am more than satisfied and would recommend 1st Choose Cleaning and Restoration. Great guys! Great price. Great results. Will be using again.
Quick scheduling! Very thorough services. Honest upfront costs. Didnt lie or bait and switch services. Reasonable prices. Even brings in fans to help dry the carpets.
The service that Jason provided was exceptional, the carpets came out great. Hes very professional, punctual and respectful, in addition his pricing is extremely fair. Ill definitely recommend him to all my friends and relatives. If you want a great carpet cleaning just call 1ST Choice.
1st choice cleaning did a great job. When I requested information, Jason responded immediately and we set up an appointment shortly after. He reminded me of the appointment on the previous day. They where punctual and worked diligently and meticulously on our whole house. The carpets look and smell great! I highly recommend their service.
Very professional from start to finish. Jason was very punctual and even sent a text reminder the day before. Carpets were left looking new and smelling clean. Apart from leaving the carpets like new, the price was very reasonable! Would definitely recommend him and will be calling him in the future. ⛤⛤⛤⛤⛤
Jason and his associate did an awesome job. I especially appreciate they were on time and the price I was quoted was exactly what I paid. My carpet looks very clean. Super happy😊
The service with 1st Choice Cleaning was spectacular! They sent out a appointment reminder text a day before the appointment, arrived to the appointment on time, and got stains out of the carpet I thought would never come up. Carpets look a million times better would definitely recommend Jason and will be using them again for my carpet cleaning needs.
Jason did an awesome job! I was able to have my carpets cleaned in less than a day. He was very punctual, thorough and professional. Great prices too! Definitely go with 1st Choice Cleaning if you want the job done right!
First time calling a carpet cleaning Service company and couldnt be happier. Carpet looks good and smells good. Just like another person posted Move out as much furniture as you possibly can because they will not move it for you which is perfectly understandable.. Definitely recommend their services.
Service was excellent. Jason and his partner were very professional. They were quick to respond and accommodated even with such short notice. I liked the 30 minute notice before coming. Definitely recommend it. Will be calling them again. Most importantly carpet looks and smells great!
Jason and his colleague did an AWESOME job. They cleaned 3 rooms in less than an hour and a half and my carpet looks brand new and smells great. Great price and will recommend them to everyone! Thanks guys for your hard work!
The gentlemen who came were very kind, did quick but effective work for a move out carpet cleaning, and had great pricing!!! They even worked with me on using products that wouldn’t affect my citrus allergy. Would recommend to anyone!
Jason, the owner of 1st Choice Cleaning and Restoration, is awesome! He is very professional and knowledgeable about the business of carpet cleaning and the other services he offers. Following are the reasons he will continue to have our business:- The quality of his products and service- His commitment to making sure the customer is satisfied- His good natured personality, and- Fair pricingGive Jason a call today!!
Very nice and professional. Invoice and online payment option makes it super easy. Both of the technicians have been very nice. our whole family uses them and we highly recommend them.
I hired the 1st Choice Cleaners to clean my couch, recliners, and mattress. They did an amazing job! They took about an hour and a half to two hours to complete it all, very proficient.The owner is very personable and made sure to explain everything to me. The prices were incredibly fair, I looked at several cleaning companies in El Paso, 1st Choice Cleaning had the best rates for sure! I will definitely recommend to anyone needing cleaning done! Thanks again guys, youre awesome!
Jason and his tech did a great work when they came to clean our carpets. He was very polite and on time. Prices are very reasonable. Works very fast but made sure carpet was clean and smelling good. I have three dogs and most of the carpet marks were removed.
These guys did a great job with my carpet. My carpet had not been thoroughly cleaned for 3 years, and having a toddler makes carpets that much more fun! 1st Choice LLC came by and cleaned dirt, marker, chocolate milk, and other miscellaneous stains and I was very happy with the efficient and prompt service. A word of advice: they do not move furniture like beds and dressers, so for a thorough clean, prepare your room and have it ready for them to service it. I know they say they will move it, but its just better if you do it so that they dont skimp out on you for the service. They will however move your sofas to clean under them, and any other small furniture item that may be on top of a carpet area.
Jason and his technician were excellent. I am a very satisfied customer. Jason is very knowledgeable. He gave me tips on how to keep my moms vinyl floors clean. I would defenitely recommend his services to my friends and relatives. Good price too!!!! Nice doing business with this Company. 👍👍👍👍👍
I was renting a home and gave these guys a call and couldnt had been more pleased with how clean my carpets came out. If I needed to recommend this company to a friend I would be glad to give them this clean and ingenious service. Thank you guys again!
Good service. Very fast work. Great result and price. I am pleased with the results. I would recommend 1st Choice to anyone who needs their service.
Excellent response time via Facebook. I was very happy with their prompt arrival to my home and really nice technicians. I would highly recommend their services. Great price!
Great service,great price quick and professional. Had someone else do one of my rooms and was very disappointed with the work but Jason did an great job! First choice cleaning is great will refer friends and family for sure!
1st choice cleaning is Always on time, professional, and does an excellent job cleaning my carpet. They are very efficient and reasonably priced. I would recommend this company to anyone seeking quality carpet cleaning services.
On time and Service was good. Jason and his helper were friendly and professional. Only reason why I rated 4 stars was because of the extra fee to service my area (San Elizario ) . I thought it was a bit high. If it werent for that I definitely would have given the 5 stars. Overall they did a good job in a timely manner.
I liked that they were on time, the techs were very friendly and they explain everything that they will be doing to your carpet. They also give you advice on how to take care of your carpet and floors. The carpet does not stay soaking wet, which is great! I would definitely recommend First Choice Cleaning.
This company is top notch. Ive used them twice and each time they were professional, knowledgeable and went the extra mile for their customers. I will definitely use them again in the future and would recommend them to anyone who needs carpet maintenance.
I just had my carpets done they look great. They Were very professional and had it done in a timely manner I will definitely recommend them to anyone. I will be using them again
Jason and his son were wonderful people. We had paint on our tile and instead of getting it all off, Jason handed me a razor blade and told me that it was a weekend project because in order for him to get it off he would be here for another hour. I thought i was paying them to CLEAN the floor no matter how long it took them ? In the end i was very disappointed with the service.Im trying to figure out how to post a picture of thefloor. If anyone knows how let me know.
I had a great experience Jason was very nice. Service excellent and quick. He arrived right on time my carpet looks awesome.
Great service and fast too. Even though my carpets are old, they look pretty awesome right now. I would definitely refer a friend and will also be calling back to have them done again in the future.
They were very professional and punctual. I have an old home and the cleaning definitely made it look better. They explained everything as the job progressed
Excellent customer service, professional and on time. Great cleaning service done!!! Thanks Jason!!!!
Jason is always professional, courteous and prompt. I have been a customer for a few years and have never been disappointed. Carpets always come out perfect as have my furniture. Highly recommend 1st Choice.
These guys did a great job on my carpet and knocked it out pretty quickly. Very professional and personable. Will be using them again.
Good equipment, great job. Ill be using 1st Choice Cleaning from now on.Update 11/25/2019I have 1st Choice come over every six months to keep allergens to a minimum. Always pleasant and thorough GREAT JOB !
I will definitely recommend 1st Choice cleaning and Restoration. Jason was amazing. I am a mother of two boys, so you can imagine how dirty and stain my carpet was. Ive had other experience with different carpet cleaners and no one like 1st choice cleaning. I will definitely call back. Thanks for the expeciace, now I can actually call my friends to come over. 🤗🤗
Highly recommend it! Jason and his colleague did a great job....they did 8 rooms in 2 hours, left my carpet like new and for a very affordable price. Both were very respectful, professional, and prompt.
Excellent service, they confirmed appointment 1 day before and 30 minutes before. Did a great job! Recommended!
I am very impressed with the job 1st Choice Cleaning did. They were punctual, efficient, and my carpet looks amazing. I would highly recommend them.
Will definitely use again. Fantastic job and he even covers the corners of the walls so they dont get damaged. Never seen the that!! Highly recommend.
We had 2 rooms of carpet cleaned and Jason did a great job. He was very knowledgeable and professional. Will definitely recommend them to anyone and will us them again
You guys were so throrough and efficient. My carpet looks great! Im very happy with the results. Thank you
JASON WAS AWESOME, SUPER PROFESSIONAL AND VERY COURTEOUS. I WOULD RECOMMEND HIM TO EVERYONE THAT OWNS A CARPET. PLUS THE CLEANING DIDNT TAKE LONG, WHICH WAS GREAT.
I highly recommend 1st Choice Cleaning and Restoration! Very professional and prompt. My carpets were horrible but Jason and his team were able to get my carpets looking new again! You will not be disappointed.
Awesome job. They did a great job in not only cleaning my carpet but accommodating my schedule as well. Highly recommended.
Awesome and on time service. Good prices as well. Will definetly call them again in the future
Jason is a great guy. I recommend him to anyone needing a carpet cleaned, tile cleaned air ducts or if you have a flood in the house
Arrived promptly after calling being able to arrive at a earlier time. Went immediately to work after short walkthru. Completed work in a timely manner.
Jason at 1st Choice Cleaning did a phenomenal job at my home. Very detailed and I am very satisfied that at this very minute he is cleaning my fathers house. As long as he is in business I am his customer.
Jason was awesome! On time and sent reminder text messages as well as a thirty minute warning for their arrival. Worked very fast and addressed problem spots with us as he came across them. Carpet looked so good afterwards!
Great quality work! They were prompt with scheduling the earliest appointment available, polite, and worked efficiently. Would definitely recommend!
Jason was great. He is very professional and friendly. Would refer them to friends, family and co workers. Great service with affordable prices.
Very professional,timely and efficient. Did a great job on my RV carpet and furniture. Would recommend.
Made our carpet spotless. Will call them in a year for annual cleaning. I wouldnt use anyone else.
Flexible business owner. Honest about service and quotes. Friendly service. I recommend them for the quality of service and their professionalism.
Excellent service. Showed up on time which is difficult to get anyone in El Paso to do and finished before the time estimated. Also fairly priced and I will be using then for future rental properties as well as my personal home.
Great experience and very friendly. I will definitely be calling back for further services. Thank you First Choice Cleaning & Restoration.
Cleaning crew on time. Finished on time. Excellent job cleaning 2 story house. Great job on carpets and throughout the house.
Jason was thorough, fast, and professional. He cleaned my microfiber couch and it looks brand new! Would definitely recommend.
The carpets have not looked this good since they were new. Service was friendly, prompt, and professional. They only thing that could have made the experience better is if our carpets would have smelled fresher once they were dry.
They were quick and efficient. My carpets came out very clean. They were very courtesy and professional! Will use them again in the futurez
Not only was he on time he actually made arrangements to show up earlier to the appointment so that way I wouldnt miss an important scheduled event. He made sure to go over any questions or concerns I had and let me inspect everything before payment.
The service was quick, professional and every step was well communicated with text messaging. There were no unknowns. That is refreshing is a service driven business.
Well done. Explained what he was doing and gave us a timeline. Was quick and efficient.
Great Service and good pricing. Technicians are very professional and timely. I definitely recommend them.
The job was quick and easy. No problem I would definitely use service again and refer friends and family.
The only cleaner we will use!!!! Always professional! Always excellent! Always satisfied! We call him every three months or so!
Professional and great job on my sofas!Arrived on time explained everything before starting and finished in a good amount of time.
High quality professional service. Carpets look great. I highly recommend 1st Choice to everyone!
Bad service! Jason was completely unprofessional using profanity in front of customers and caused damage to property. We have witnesses. I strongly suggest against using this company!!***CONSUMERS BEWARE***The owner claims I am a bogus post but I have a receipt for my finances payment. You didnt use protection for the floors and couldn’t wait for the dolly I was taking because you didnt even have one to use. OBVIOUSLY YOU ARE AWARE OF YOUR POOR WORKMANSHIP OTHERWISE YOU WOULDNT BE TRYING TO DISCREDIT MY POSTBEWARE TO THE PUBLIC THIS IS EXACTLY THE KIND OF SERVICE THEY PROVIDE.
Extremely pleased with the service we received from 1st Choice Cleaning. Would highly recommended this company! Very friendly and great quality job!
Satisfied customer! And excellent pet stain removal, my carpets look and feel like new.
Would certainly recommend. Good cleaning at a reasonable price. They will text you before they arrive.
Exellent customer service, on time. 1st choice did a fantastic job, both cleaning my carpets, the carpets looked new & my ceramic tile & grout. Would definitely recommend them & will definately use them again.
Prompt arrival. Very professional, helpful, courteous and pleasant. I was very pleased with their work.
We were super satisfied with the service and end results. Very professional staff.
Very friendly service and good service. I would consider doing service with 1st choice again.
I thought that the service was amazing and my carpets smell so good! I will be calling them for my next carpet cleaning! I highly recommend them!
Yall call Jason for the best cleaning ever! Hes a great person and proud to be an American Veteran. You just cant find a better cleaning company in El Paso.
DO NOT HIRE THIS COMPANY!! First of All First Choirce Cleaning and Restoration, LLC is NOT in good standing thru the State Comptrollers Office or in their words: FRANCHISE TAX INVOLUNTARILY ENDED (something I should have checked before hiring this company). BEWARE OF THE HIGH STAR RATINGS AS THEY ARE MISLEADING!!! Secondly, Jason Fisher was polite and seemed professional when I called to schedule to clean the dryer vent on my property but when he admitted he couldnt install my dryer that he moved to begin with he became angry and was rude (I not only have witnesses but he was also recorded). He explained the procedure which included moving the dryer. In the end he caused property damage to my home after he moved the dryer to clean the vent and heavily scratched my wood floors. When he admitted he couldn’t install the dryer I told him I would take him my dolly to use because he said he didn’t have one and would merely slide all of the other dryers in. In all my years of working with people, I have never had anyone tell me they couldnt install a dryer because of a matt. Afterall, he was the professional. When I told him he had to finish his job he became angry, rude, critized me in front my tenants and didn’t wait for the dolly so he shoved my dryer in scratching my newly refinished wood floors. He refuses to take responsibility for not having the right tools (dolly and protection for the floor) to move the dryer. Jason claims that I am attacking him in social media but I want everyone to know that just because he has high star rating dont be fooled as I was. He claims to have 10 years experience in cleaning dryer vents and 17 years in the industry so with all his experience why is it so difficult for him to install a dryer?...maybe because he didnt have the right tools or maybe it was his temper but the real problem is he was rash and couldnt wait for the dolly so instead caused deep scratches on my newly refinished wood floors. DO NOT TRUST THIS COMPANY BECAUSE IT WILL END UP COSTING YOU MORE MONEY IN PROPERTY DAMAGE. JASON HAS A BAD TEMPER AND WILL SAY ANYTHING OR DO ANYTHING TO MAKEHIMSELF LOOK GOOD. BEWARE OF THE HIGH STAR RATINGS!!! HE IS NOT ETHICAL AND CAN NOT BE REASONED WITH.
Great service! They arrived in time, very professional and friendly, and my carpet looks like new!!
Being in the same industry as Jason I have consulted with him many times on difficult cleaning issues. He is a true pro! I have yet to stump him and he always gets me out of trouble. El Paso is lucky to have him!
Jason and Jack did a great job on my carpets. Very fast and friendly, will be using 1st Choice in the future.
Great service, cleaned my carpets good and quick. I recommend everyone to use them!
They were efficient and nice. They came in and got straight to work, and my carpets look fabulous!!!! Will definitely use them again!!!!
Great Experience with First Choice cleaners! Fast, friendly and efficient all with a great price!
Amazing results!! I would definitely recommend to anyone.
On time, very professional reasonably priced. 1st Choice has earned all my business.
I was ready to rip my carpets out until I got referred to Jason. Did an amazing job my carpets are back to life!
On time, Decent price, quality work, no issues...need I say more?
Jason is a true professional and offers top quality service. El Paso is lucky to have such a quality carpet cleaner.
Jason was quick to respond to my request on Facebook. He was professional and did a great job.
1st Choice Cleaning and Restoration did an amazing job. Explained everything in detail and carpet looks like new.
I really liked their services. They did a remarkable job.
Jason was great! Great prices and great service. Thank you!
Did a couple of rooms I was very pleased and made a 2nd appointment for Jason to do the remaining rooms.
They were fast, professional, and did a great job! Very reasonably priced.