Great company, friendly and personable. They are flexible with appointments and always considerate of our home. Sitko installed an under the sink water filtration system for our home and is always happy to answer questions when we have them or come take a look if things seem off. Always professional and willing to find less expensive ways to get the job done. I recommend them to my friends and family.
We loved our experience with Sitko services. Fast, efficient and easy to work with. Highly recommend!
We had demoed one built-in vanity and needed to have the new free standing one installed along with new faucets. The supply lines and shut-offs needed replaced as well. The second bathroom needed new faucets, supply lines and shut-offs also. Even though Brooks hit some snags with the drain lines in both bathrooms, everything was done and in place in no time. He went above and beyond doing additional work and even put the finishing touches on the vanity which was not in the scope of work.We are very pleased with the level of service we received.
Great experience with Lisa on the phone at dispatch followed by same day service to unclog a shower drain. The guys were in and out completing the job and kept the area clean.
I called to schedule a time for an outdoor faucet replacement. They were actually able to schedule me for between noon and 4:00 the the same day. Brooks arrived within the time window and replaced the faucet in no time.Good communication from Lisa the scheduler and excellent service from the technician.I would recommend.
Sitko has always been great with the services they have provided to our company, agents, and our clients. In this case, they went above and beyond. Lisa in the office specifically was so unimaginably kind and helpful; I am simply beyond words ecstatic for me, the Realtor I work with, and our client who is selling their home. Because - here is the story...Before listing the home, the utilities had been turned off; before we could have photos taken, we had to have the utilities turned back on. We phoned the utility company, and they turned on the electricity. But when the home inspection was in progress, it was noted by the home inspector that the gas had not been turned back on. We called the utility company again, and they told us we needed to have a city inspection to turn the gas back on. They couldnt tell us why it was necessary, and they wouldnt schedule the lock removed from the gas meter until we had permits and a signed authorization from the city to turn the gas back on. Of course, safety is extremely important; we couldnt imagine why all this was necessary because there hadnt been any repairs needed on the gas line, just that the home was vacant and the former tenant disconnected services. So the situation was eating into our contingency times, as you can imagine. So we phoned the city and explained to them we needed to have their inspection done, they explained they needed to know what work was done. We gave them the whole story, and they said despite no work having been done, we would need a plumber to do a pressure test at the property to ensure the gas line integrity. This is where Lisa comes in.... I called Lisa at Sitko to schedule the pressure test on the gas line, I explained all of the above to Lisa, and she said if there wasnt any work being done or a flag on the home or gas line, then they should be able to turn the gas back on. She suggested reaching back out to the utility company and, if necessary, pushing for a supervisor to investigate further. I took Lisas advice and went back to the utility company and was on hold multiple times but finally spoke with someone who could tell me why we had to jump through all these hoops to get the gas turned back on. It turned out that way back in 2009; a flag was placed on the gas line for repairs... The work order was completed, but the flag had not been deactivated, so the first customer service person I spoke with saw the flag and didnt look any further; she merely explained we needed clearance from the city, and there was nothing else she could do. Thankfully Lisa gave me the best advice and explained what the flag meant so I could take it further with the right person at the utility company. Lisa has saved us days of extra work, the possibility of falling out of escrow, and a minimum of $1,000.00 in fees/charges to the city and a plumber. Thank you, Lisa and Sitko plumbing, for your kindness and expertise and for going the extra mile.Becky WightReef Point Realty
I cant even begin to say how amazing this company is. Brooks is amazing, and his mom is so perfecional and caring. She will help you with any concerns and walk you through any questions. The work was impeccable, professional, on time and respectful.
I can not rate Brooks, Lisa and the team at Sitko highly enough. From the moment we called Lisa went above and beyond to keep us updated. Brooks came out the next day to inspect and advise us without charge. We shopped around a bit and chose Sitko because their professionalism and caring was second to none. The job was executed flawlessly by Brooks and his excavation crew. We have more work we need done and hope Sitko will be available!!
Sitko is great! Their team is very professional, and friendly. Their technicians were able to restructure their plans (during a holiday weekend) in order to respond to my emergency. I will always call Sitko first!!
Brooks and his team at Sitko Services were so professional and courteous, from the initial phone call all-the-way to the end. He showed up shortly after calling, and was on-time for our scheduled appointment. He instantly found and resolved my issue, all in a timely manner and was very professional about the job. I highly highly recommend Sitko Services for all your plumbing needs, you won’t be disappointed. Sitko is definitely a company I’ll be keeping on my phone for any future projects.
Honest. Hard Working, and Wonderful...My water heater went out, I called five different companies for quotes(2 never bothered to show up) Sean was there the next day at 8am with the best price, explained everything, and was so easy to get along with.I called Lisa (What a sweetheart) later that day to book the installation and Sean was there the next day (8 am again) for it....Everything was taken care of better than my expectations and their 5yrwarranty on Any thing I touch quoting Sean, is a game changer......Lisa has called ME several times to make sure everything is OK..What great follow-up..I sure didnt expect that.....Hire these people, I am completely satisfied. you will be too !!!!
Bathroom faucet started leaking on Sunday. Called Sitko Services who sent their plumbers out Monday morning. Two very polite and knowledgeable service personnel immediately assessed the problem. The repair was complete and everything cleaned up in about an hour. The shower faucet works great, problem solved. Great job.
Family owned business delivering outstanding service! Cant go wrong here.
Brooks & his team have pretty much been my plumbing heroes! Removing cast iron pipes, rebuilding leech lines for grey water & helped me find septic tank services! They are honest & fair with pricing! Their well trained, skilled & knowledgeable staff do great quality work!
I have worked with many different plumbers over the years. The work Sitko Services provided was above and beyond. They assessed and fixed our plumbing issue so quickly. Very professional, clean, and trustworthy. Now my go-to plumbing source.
Brooks did an excellent job replacing my garbage disposal.He is very knowledgeable and knows what parts are required and what needs to be done.He was efficient and professional.I highly recommend Brooks if anyone needs plumbing work done!
We have had installed a whole house water purifier, a tankless water heater, three toilets, plus assorted other plumbing installations and issues. We were very pleased with the work when it was in progress as well as upon completion. The service people were competent and helpful. Quality of the service is excellent.
These guys are Always ready for ALL my plumbing needsI use Sitko Services at my own home and recommend to all my Real Estate clients.Best Plumbers in town!Thank you Sitko
If you’re looking for a great plumbing company look no more! Sitko Services has been nothing but great for us! We have been in a pinch a few times and Brooks was able to come out same day and fix our issue quickly and professionally. He was very knowledgeable and friendly! I would highly recommend them to anyone I know! The friendly service starts right when you call in till the very end!
Called them about 8pm about needing a main line clean out and they were at my house at 7am the next day just as they promised. The tech was very helpful and had the job done in less than an hour. I will be using them for future jobs and highly recommend their services. Thanks Sitko!
Brooks is a rockstar! Saved the day with my parents slab leak. Fair, up front pricing with quality work. No, he wasn’t the cheapest option but you don’t want the words cheap and plumbing in the same sentence! He’s definitely my go to plumber from now on!
Recently purchased a house and we needed a lot of work. Seriously... a lot of work.... Sitko was great. Performed great work, were friendly and efficient. Nice to know that I have found a dependable and responsive company!
Brooks came out within hours to assess the water leak in my yard, determine it was a leak in the main water line from the city, and quote me a competitive price in comparison to one of the large San Diego plumbing companies. His work was fast, high quality, and the best price! And when you call in, Lisa is THE BEST - best customer service experience, period!
We had a bad backed up sink and needed a plumber quick. We called first thing in the morning and by noon the same day the problem was fixed! They were friendly, responsive and professional. Little touches, like a courtesy text message when your service provider is on their way are appreciated. Brooks even went out of his way to offer recommendations on how to maintain our septic system in the future. We will definitely be using Sitko Services for all of our plumbing needs in the future!
I called Brooks Sitko on January 10th 2019 when the toilet in my downtown business clogged and wouldnt flush for the fourth time in four weeks. Im in a historic building with historic cast iron pipes, and 115 years worth of stuff flushed down. The toilet clogs when you show it a piece of toilet paper. Brooks and his assistant arrived with about a 6-foot router. I scoffed. The clog was about 6-feet below us in the basement, and then about 35 feet south-west. Brooks had a few other ideas. None of which unclogged the toilet. Then he suggested kinetic air with a caveat (printed on the invoice) that its a short-term solution with no warranty. Well, the pressurized air cleared the clog, and today, eight weeks later the toilet still flushes just fine. Im a happy customer. Each of the three visits from the previous plumber cost me more than twice my $200 invoice from Sitko. Plus Brooks seems like a likeable fellow.
I had them out to install two toilets at my new home and they were great! The office staff was very pleasant and helpful followed by a knowledgeable and personable technician that came to my home (On time!). I will definitely refer this awesome company to my friends and family if they ever need a prompt and honest-priced plumber!
Sitko plumbing to the rescue once again! Brooks has been out multiple times now to our home for numerous issues. The latest time our hot water heater blew out. He came out (WITHIN THE HOUR!) and gave me a variety of options for a replacement. After explaining the benefits of a Tankless hot water heater he had one installed the same day! I don’t know how anyone can go back to an old tank water heater after hearing how beneficial a tankless water heater can be! It’s been almost a week now and we love it. Now we never run out of hot water! (Which happened a lot with a family of 5). Thanks again Brooks and the entire Sitko team!
Great service! Lisa, the coordinator, really takes care if you. Prices are very good they will show you different options that could save you many. Differently my go to place for plumbing.
Amazing work!! They were very fast, very knowledgeable and their prices are great! I would highly recommend calling Sitko Services for all of your plumbing needs!
Sitko services goes above and beyond for their customers. Brooks is very knowledgeable, dependable, and fast. With Sitko services, you can trust the job to be done professionally. I highly recommend them for any plumbing service!
My husband and I recently bought a home, but noticed it needed some more repairs( after initial repairs were made prior to closing escrow). Brook came out and fixed our garbage disposal and toilet, while also going over the specs of the job. He took his time explaining everything. He was thorough, professional and knowledgeable. I appreciated how well he took care of us.
First time using this company, very impressed with their service. Brooks is a rockstar and very professional. I highly recommend this company and will use again for any future plumbing needs.
Respectful, clean, clear with what needed to be done and how it was going to be done. Very professional. Even helped us with a mistake a previous company made for no charge.
A great experience from Brooks replacing the guts in my toilet. From the office staff to Brooks to the price.......fabulous!!! I highly recommend this fine company.
Brooks has helped us with our drains in our new house on two different occasions, and he was GREAT!
Sitko plumbing replaced my water heater,2 shower cartridges, and regulatory. Service was thorough and we are very satisfied.Brooks had a great attitude and thats goes a long way with us.
Two guys came to our rental to stop a toilet from rocking. They charged us $300 to remove and replace said toilet. The reason for the rocking was the flange was rusted on one side and the bolt would not seat. The boys said they would have to replace the flange because they failed to make the proper repair. They wanted to install a new flange and fernco (parts estimated $30 for flange and fernco $15) with out having to go under the house.The boys were on site from 11:58:53 AM to 1:14:09 PM (1 hour 15 minutes). Final cost $1039! Minus $45 materials equals $994 divided by 1.25(hrs) equals $795.20 per hour. Does that sound right?
Great Service, very responsible, knowledgeable and prompt, I would use them again and again!
Lisa provided excellent communication and customer service in discussing my plumbing issue and coordinating my service call.Brooks did a stellar job in diagnosing my plumbing problem and providing viable and cost effective solutions. Also, he gave me some important advice regarding my water pressure and follow-up steps to take. Sitko is an excellent company and I would recommend them to anyyone in need of plumbing services.Ed Petrivelli - Clinic DirectorEl Cajon Treatment Center
This people is patien and gentil,Lisa answer the phone quickly,Brooks he has the acnoklage on his trade,so sitko plumbing is a good company,so I recomend sitko for your problem on your plumbing house,they give you all the information that you need,Thanks Lisa for your attention whit me ....
These guys came when no one else could and saved the day. Need them for a new problem and I trust that they will follow through with flying colors.
Stiko Services came out on a Sunday when no one else would and saved the day.
Expensive and lowest service around.