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Farmers Insurance - Nikki Kincaid
2694 Navajo Rd STE 200, El Cajon, CA 92020, United States
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Farmers Insurance - Nikki Kincaid

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Sa
Review №1

Best customer service out there! Nikki and her team are awesome- quick response time. Super knowledgeable with boats and the industry. They walk you though everything and check back in to see how things are going. Highly recommend!

Jo
Review №2

Kathryn was great throughout the entire process. The agency was recommended to me by some other friends who have powerboats. When It came to ensuring a brand new build, I wanted to go with an agency that knows the power-boating community. I highly recommend Nikki and Kathryn, they have a great reputation for a reason!

je
Review №3

Katheryn was amazing made getting our boat insurance so easy!!!

To
Review №4

This was the quickest and easiest I have ever got insurance for any home or vehicle I have owned. I spoke with Kathryn and she was very helpful and explained my coverage in detail regarding my boat. I would recommend Nikkis crew for any insurance needs. Thank you to Nikki and Kathryn for getting me covered!

Ja
Review №5

Ive had 2 claims thus far. And everytime Ive reached out to Nikki she has been super helpful and got it all taken care of so I can go about my business. Best insurance agent and company ive used to this point. Very highly recommended.

Jo
Review №6

Nikki and Kathryn are the best to do business with. Every interaction I have with them I get exemplary service and quick thorough responses. They take the time to explain every aspect of the policy, which took a while for me because I have a handful. Even when I had to file a claim they were right there to support me and ensure everything went smooth.

Dr
Review №7

Nikki is awesome! She knows her stuff, she has helped me and my wife get many different policies and she’s explained them and followed through just as we’d expect. We highly recommend her!

Bl
Review №8

We recently had to make a claim and it was the easiest most professional experience I’ve ever had. The turn around time was super fast!

Jo
Review №9

Very professional and quick to respond to emails. Service experience was awesome. Nikki saved me money on both home and car insurance.

Ro
Review №10

An absolute dream to work with! They got our jet boat covered on our way to the river back in July. Unfortunately a few months later a drunk driver struck our boat while it was parked out front of our home. Going through the claims process was a breeze and Kathryn checked in frequently to make sure we were being taken care of. I would recommend them to anyone with a boat or sand car as they do some desert toys aswell!

ke
Review №11

Nikki Bostick and Kathryn Yeager are absolutely awesome to work with. My old boat was destroyed in a fire and This team was on top of my case. I settled with the insurance company in less than 2 weeks and already insured with the next boat! Ive worked with other insurance agencies in the past and would not recommend anyone other than the Nikki Bostick agency. Thanks Team Bostick!

Ra
Review №12

Nikki and Kathryn were so professional and helpful with my boat policy. Going to call back Monday and give them all my insurance business.

Da
Review №13

Nikki is very knowledgeable about what coverages are needed for your best interest, and takes the time to explain the differences in coverage. Insured our pontoon today, took all of about 10 minutes. I wont take my business anywhere else!

Wi
Review №14

Nikki had the answer to every question I had and made sure every detail in my policy was correct. Best experience Ive ever had with purchasing insurance. Nikki and her agents are truly experts.

So
Review №15

Kathryn made the entire process very easy. Thank you!

Th
Review №16

Hands down the best in the business nikki and her tem handels all my stuff from my personal boats to bikes and trucks and cars and handels my company GL and everything else with that and my life insurance. Thanks Nikki and your team for always being there when i need you guys. 5 star all the way

Na
Review №17

If I could rate this office at 0 stars I would. My insurance went up over $70 per month and when I called I was assured by Katie that she would relay my issues to Nikki and that Nikki would be in contact with me. That was on a Tuesday. On Friday I called back and Katie said that Nikki called and left me a voice message. I did not have any missed calls or voice messages. Katie said she would call me before she left Friday evening to give me an update. She did not call me. On Tuesday I still had not received a call so I called Nikkis office for a third time. Katie told me again that Nikki not only called me but she emailed me as well. I again had zero missed calls and zero voice messages from Nikki. I did not have an email from her either. Nikki finally called me late in the afternoon, a week after I originally called to speak with her. When I addressed all of my original concerns (that Katie told me she spoke with Nikki about) Nikki seemed to have no idea about them and then told me she had to call the home office to find the answers. The only answers she had for me right then was that I lost my good drivers discount because of an accident I had in September of 2016. I lost my safe driving discount in October of 2017, so why did I not lose my good driving discount as well (Nikki couldnt answer that). I also no longer got my bundle discount since I no longer had homeowners insurance (which I cancelled in March of 2017 when I sold my home). I called Nikki and cancelled that a year ago. Nikki could not explain to me why any of that happened in the manner that it did. When Nikki finally called me back and told me that Farmers had the wrong license on file for me I again voiced my frustrations with her. She told me that she had recently had a baby so she wasnt always in the office. That is not a reason for her staff to lie to me. My phone number has been the same and hasnt changed and neither has my email in the 7+ years I have been with Farmers. When I told Nikki that Geico and Progressive were both $100 less than what she was telling me I had to pay she asked me Would you rather deal with an 800 number or have an agent to talk to directly? Well I would much rather call an 800 number for Progressive or Geico and get my answers right away than deal with an office that seems to not care about their clients and tends to blow them off. As a loyal Farmers Insurance customer I am sad to say that I will no longer be using them and I sure as hell will not be recommending Nikki any longer.

Do
Review №18

Extremely trustworthy insurance agent. Knows her stuff and is great if you have toys like boats, atvs, rvs, dirt bikes, etc...

Ch
Review №19

Awesome service and customer service

Ma
Review №20

Great location, great people

Information
13 Photos
20 Comments
4.7 Rating
  • Address:2694 Navajo Rd STE 200, El Cajon, CA 92020, United States
  • Site:https://agents.farmers.com/ca/el-cajon/nikki-kincaid?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_Mjk5MTcxMC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU=
  • Phone:+1 619-303-4108
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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