It started off well but I did not end up having a good experience. There was not CLEAR and available information on the payment structure as well as how to make up classes. You had to either make them up online in which they didnt show up or lose your money. Will not recommend.

The lack of professionalism started right after my daughter completed the assessment where the man working on-site said, Okay, bye. We are done. He was ready for us to leave. We were confused and had to ask him (he was waiting for us to leave) what is the next step, when do we get assessment results, when will tutoring start, etc. He then answered but then started complaining to my husband about all the rules with the Sylvan franchise/business structure or something like that. Nice first impression.When the tutor was out sick, I had to email Sylvan (not tutor) multiple times to reschedule that session. It did not happen. The following week our tutor then had to tutor two students at the same time (another students regular session and my daughters make-up). It is my understanding that sessions are supposed to be one-on-one. It was difficult for the tutor to cover much material as the tutor had to switch back and forth between screens and students. It was not a group lesson. Other student just sat there and listened to another student bring tutored who was not in the same grade. I have the feeling the tutors receive little support from Sylvan. The tutor should have had help with the make-up sessions.When I canceled, I emailed the Owasso Sylvan to cancel. I think they oversee multiple locations. They said they would tell tutor right away. Well, they didnt and she was calling me concerned as we were a no show. She was holding that spot for us so was disappointed that they did not tell her. I did not have her personal contact information until then so couldnt have told her myself. I then emailed them as a courtesy/FYI to say that she didnt get that message in case they had her wrong contact information.Fast forward after the Holidays, I had another tutor call me for a no show. This tutor also had us her on our weekly schedule for tutoring. This is not the tutors fault but instead it reflects on Sylvans poor communication with both tutors and parents/students.Poor communication, unprofessional, disorganized. Long story short, dont do it.Note: Our school paid for the sessions so it was free for us. If I was a paying customer, I may have just canceled after the assessment.

Poor service and horrible communication. Took 5 weeks and multiple calls and emails to get an assessment scheduled. Day before the assessment I had to email them for the Zoom info. We logged into the Zoom call and wait 30 minutes and assessor never joined. Over a month wasted and my son still had no tutor! Sent an email with my sentiment and no one bothered to call or respond Will never trust them to teach my son if they can’t do simple administrative tasks.

My daughter has struggled in math the past few years. We found that it was because there were steps that she didnt understand. In a classroom this isnt always noticed and class time is scheduled to keep moving forward. At Sylvan my daughter is being taught each step in math and shes not able to move on to the next until shes mastered the one before it. This ensures that shell be able to keep building on her knowledge all the way from basic math to calculus. Her math grade has gone up in the 3 months shes attended and were so grateful.

I just wanted to give you kudos!! My son attended the STEM Camp for the first time over the break and he LOVED it! When I picked him up the first day he said it was one of the best days of his life! The staff was awesome!! He is ready to come back. Thanks for a wonderful experience!

Cannot say enough good things about this place. 10/10 would recommend.

Super helpful! The tutors are very patient with the kiddos and the owners are super flexible!

My daughter began Sylvan reading at below grade level and soured to at grade level over a few months. We tried another tutoring business but my daughter didn’t thrive as well as she has at Sylvan. The people at this branch are also very friendly and I think that has a lot to do with why my daughter likes it so much!

If your child is struggling to keep up in class and needs an extra boost to propell them forward academically I highly recommend bringing them to Sylvan Learning Center. Tisha and the staff of trachers are amazing. My child actually likes the time he spends at Sylvan unlike some other programs weve tried.

Dont waste your money I spent $99 on an testing for my niece. This happened at the beginning of the week and have yet to hear back from the center. I have left voicemails and called all week long.

It’s stupid and it’s just another way for parents to force their kids to do thing they don’t want to do.

Great learning tool for your child education.

I wasn’t happy with my original encounter, but the director contacted me and the issue is resolved now and they were very easy to work with.