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Voice for Pest
777 New Durham Rd, Edison, NJ 08817, United States
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Voice for Pest

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An
Review №1

Great company so far for us. Very accommodating and dont just throw you to the wolves when setting up your phone systems. Really held our hands through the process thus far. We have been very happy to this point. Everyone from Andrew to Carl to Jackie have been awesome. Highly recommend you give them a listen if youre in the market for a new phone service.

Sa
Review №2

Voice for pest is the first phone system that my business has used. So, I really don’t have anything to compare it to. I have been satisfied enough with the service that I’m not going to go looking around for other others. I usually receive answers to questions right away, so the support team seems very active and available to help. I don’t like that it’s mostly done through email though. It would be nice to just call and talk to someone sometimes, but they seem to be harder to get ahold of via phone. Generally, voice for pest has been great for our business, there are just small, minor things that i wish were different. The portal/user interface needs a new look in my opinion. It’s also a bummer that text messages only show up on one persons device/account. We were using google voice before, and being able to collectively see text messages was a huge help. We’ve experienced minor glitches and issues with our phone queues, but nothing major, and support has been very patient with us.So, in the end I would recommend voice for pest. It has some really great features. The reason I’m giving 4 stars is because I think there are a few areas they can improve.

Za
Review №3

Voice for Pest has been a great service that has helped our Company streamline some daily job tasks. We have been able to cut job tasks in half and keep up with reporting that has been helpful on our ROI. With out this we only had a feel of what was going on and not the actual data. The support is also very responsive which is hard to find in this day and time. Thank you Voice for Pest for the services your provide for our Company.

Th
Review №4

We have been with Voice For Pest almost 2 years now. Raymond & the affliated tech team made the integration so easy for us! We love being able to use the app to contact our customers without our technicians having to use their personal numbers.This was one of the best choices we have made as business owners.

Bi
Review №5

Very happy with the service. Easy and intuitive to use has allowed our entire office to move away from desk phones. All calls going through the computer allows great flexibility in location if you have a laptop or through the app on your cell phone.

Ki
Review №6

Voice for Pest has been a wonderful addition to our company. It pairs perfectly with our Pest Contro Software to have the customers information display on our screen & we can directly click on our customer and go to their information without having to ask a lot of questions to look them up. Also its been wonderful to go back & look up and listen to conversations our CSRs have on the phone with our customers and use this as training.

Ho
Review №7

Voice for Pest is simply the best phone system that I have ever worked with. Having managed small business and enterprise phone systems for many years, I’ve found that Voice for Pest’s cloud-based system offers features and integrations that were previously only available on expensive on-premises installations. Every feature that we use has been incredibly straight forward and easy to implement. The web-based interface is very intuitive. There’s no need to learn archaic propriety commands and refer to tedious manuals. The system has been very stable and only experienced issues due to severe internet outages. Voice for Pest is much more reliable than our previous provider and has a truly great support team who have always been quick to assist . Call tracking and Analytics reports are easy to configure and accurate. The iOS and Android app has proved extremely valuable and allows us to seamlessly work from home in the event of a storm or other office closure. The system integrations with our Pest CRM have been very reliable and efficient. We’ve come to rely on the ability to automatically access the calling customers account in such a quick manner. Voice for Pest has changed phone system management from a chore to a pleasure. I highly recommend Voice for Pest to anyone who needs a reliable, robust, easy to maintain telephone system.

Ph
Review №8

The service department is always quick to respond and is very helpful.The phones work great and we are very happy with the service.

Em
Review №9

Our company recently switched to Voice for Pest and we just love it! The integration with Pestpac saves so much time. We no longer receive dozens of robocalls and are able to prioritize answering calls thanks to the screening option. Very pleased with Voice for Pest!

Ha
Review №10

Everyone is very friendly and super helpful with switching over the phone service. Support is also very easy to work with!

Ro
Review №11

Great customer service! Marylin at the home office is always so helpful and kind.

Cl
Review №12

We are very pleased with the initial setup, the phone number porting, and the quality of the calls using Voice for Pest. Our agents have been very pleased with our customer software integration. The VFP support team has been responsive to changes we needed and the mobile technology is a great addition.

St
Review №13

It is a great service. Very satisfied. Would recommend.

Ch
Review №14

Weve been using this app for a few months now. Easy dashboard to navigate! Customer service is very responsive.

br
Review №15

Excellent performance. Easy to use. Amazing features.

Ra
Review №16

We have had great service from Voice for Pest, from the phone systems to their customer service

Li
Review №17

Voice for Pest has helped our company in many ways. What a convenience for our CSR to have the account automatically open. Being a Voice Over Internet product it is so easy to work remotely.I also cant say enough about their customer service. Any department I speak with had been very friendly, knowledgeable and helpful.So glad we made the switch.

Er
Review №18

Great company to work with and great customer service.

Kr
Review №19

Voice for Pest has changed our lives!!! They have some many products to offer and they have made scheduling and working with customers so much easier. During COVID 19 I was able to still have our employees be able to work from home. Their phone support team is amazing and they are always helpful.

Va
Review №20

Always very responsive when needing help very friendly customer service. Definitely recommend voice for pest

Te
Review №21

The customer service at Voice for Turf/Pest can’t be beat. Jackie and all of the techs have exceeded my expectations and are so quick to respond to all of my questions. We love the phone system, screen pop, and other additional features that come with their system. Highly recommended!

CP
Review №22

Outstanding solutions and support. Every time Ive had an issue or a question, they have been on top of it at warp speed. They are very open to suggestions and knowledgeable about pest industry telecomm needs.

Br
Review №23

Great service great people. Always friendly and willing to help.

G
Review №24

Great group of people, very helpful and knowledgeable, a pleasure to work with. Always coming up with new ideas to help our business. Thanks!

Ka
Review №25

We love working with voice for pest! I work at Major League Pest and could not be happier with their service, especially their support team.Whenever I have an issue they are prompt to respond. Other than that the lines are clear and our phones keep ringing! Could not ask for a better phone company.

Sh
Review №26

We use Voice for Pests text app for our business and love it. Very user friendly and easy work with.

jo
Review №27

Staff is responsive in a timely manner. Very knowledgeable and great service.

Ka
Review №28

Voice for Pest has been a great company to work with. They made it easy to transition from a traditional landline to Voip. Ive gone through this process working for two different companies and both experiences were great. If you ever need to call for support, youll be greated with a friendly, live person, every time!

Fr
Review №29

Friendly customer service. Good products that have helped us streamline and grow our business.

Da
Review №30

We have used Voice for Pest over that last 5 years. Their customers service is outstanding.

Jo
Review №31

My company has been using Voice for Pest for a few years now and we love the services and features they provide. Everytime I call for help Im helped immediately and they solve the issue the first time.

Be
Review №32

Always available even on weekends. They also work with us when we change our call program.

Mi
Review №33

Great service !

Information
1 Photos
33 Comments
5 Rating
  • Address:777 New Durham Rd, Edison, NJ 08817, United States
  • Site:http://voiceforpest.com/
  • Phone:+1 844-825-5273
Categories
  • Telecommunications service provider
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