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Palm Valley Dental & Orthodontics
4733 S Jackson Rd, Edinburg, TX 78539, United States
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Palm Valley Dental & Orthodontics

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Il
Review №1

I had been looking for a dentist and I was referred by a relative to Palm Valley. I am happy that I decided to schedule an appointment. I felt very comfortable and informed. I have a plan to take care off and upkeep my dental health. Overall, if you’re looking for a dentist, this is the place! Come, you’ll be in good hands!

Sa
Review №2

Wonderful dentist. Great staff. They make you feel so comfortable and at ease. It is a scary thing getting your teeth worked on, but if getting dental work could be pleasant Dr. Trevino makes it so. This is the best place I have ever been to, and I recommend Palm Valley Dental to anyone who needs a dentist. Even after so many months have past Im still super happy with my outcome. Thank you so much Dr. Trevino and of course the wonderful staff.Edit to add:The wait is never long, they get you in pretty quickly!

Ch
Review №3

I totally recommend Palm Valley Dental with Dr. Torres. She and her staff were thorough, patient and attentive to my dental needs. The facility was very clean, that’s important to me.

Ju
Review №4

Dr. Trevino and Dr. Torres are a great team and their staff is super friendly. I came to their office for a second opinion and never looked back. We had recently moved here and the first dentist we found tried selling me on unnecessary procedures for both of my children as well as multiple unnecessary fillings. I explained this to their staff when scheduling my appointment and they were super helpful and scheduled us an appointment ASAP! Dr. Trevino was very thorough in her first visit with my children and showed genuine concern in treating my children. Needless to say, my children did not need half of the treatment this other dentist was trying to sell us and Dr. Trevino’s treatment plan was much more conservative. Both Dr. Trevino and Dr. Torres treat my children like patients and speak to them directly not only about their dental care but also about their interests and likes. I do not live in Edinburg but am happy to drive in from Mission so that my children have positive and enjoyable experiences in a dental office.

Va
Review №5

I’m so glad I found Dr. Catherine Trevino. She is personable and provides you with the attention every patient deserves. Her staff is also another group that requires recognition.. they’re excellent!!

Br
Review №6

Friendly competent Staff, with minimal waiting and Covid precautions.

an
Review №7

Best experience ever! 😁Dr. torres and dental assistant Wendy did a great job, there was no pain or discomfort during or after my dental procedure and staff was excellent! 👌

Jo
Review №8

This place was awesome 10 star 🌠 for cleannessEvery step explanation no surprises. The staff makes you fell extra welcome and comfortable. They are very well respectful and understanding. I was surprised by there friendliness. It seamed genuine that they love there work unlike other doctor office staff that feel they need to be there and this was a Friday afternoon when everyone wants to go home. Thanks for the great experience am looking forward to going back again. P.S just in case I dont know anyone there. First time there. 10 stars rating on my behave.

Ja
Review №9

Great staff! Hygienist was gentle and very calming. Love the Doctor! They are not pushy on products and give great advice on dental care I can use at home.

Al
Review №10

I love this place..., my family & I have been searching & searching for the right fit. The search is over. Friendliest staff, well run office, latest technology, make you feel like a family member..., actually look forward to seeing the dentist now : )

Ja
Review №11

Everyone is very nice and helpful. Both dentists are great and very friendly. They explain thoroughly and help you as needed. Cant say enough how much I recommend Palm Valley Dental!

Be
Review №12

I went in about a week ago for a standard filling and cleaning. I knew that the tooth I needed the filling for had a pretty huge cavity, so I assumed that he would fill that cavity. He also said my teeth looked really good and that I didn’t have any more cavities. Three days later, the tooth was bothering me a little, so I checked the tooth with my little mirror, and noticed that the huge cavity was still there!! I also saw that my upper back tooth ALSO had a huge cavity which he didn’t mention. I called the following morning and told them the issue, and they said I could go in immediately. The dentist says, “Oh those aren’t cavities. They’re teeth stains.” I was shocked. I told him that I knew I wasn’t a dentist, but I was pretty damn sure that those were cavities. He says nope! They’re teeth stains. Refusing to accept this, I scheduled an appointment with another dentist for a second opinion. Turns out I was correct! Not only did I have two HUGE cavities, but I had a total of 7 cavities!!! I am so upset and angry. The dentist at Palm Valley is very nice and sweet and the staff is helpful. BUT I am extremely disappointed with their services. I know my teeth better than anyone and when teeth are black or brown with obvious signs of erosion, it is extremely hard to accept that they are just “stains”. You will always know your body better than anyone else, so whenever you don’t feel like what you’re being told is correct, you have every right to question it and seek a second opinion.

Ke
Review №13

Great visit with a great team that just takes care of your teeth. Everyone there was very kind and fun to talk to. The wait was not long. Ive been to a lot of RGV dentist that try to push services on you that are not covered by insurances, or minimally covered. That always seemed like a revenue generating strategy. This team is very professional.

Ra
Review №14

Very friendly staff and very professional Dentistry. They treat you like family, would recommend highly for Adults and children 😊

Fr
Review №15

Great service!! The doctors and staff are very professional and friendly. They really go the extra mile to make sure patients are relaxed and comfortable.

De
Review №16

Great dentist office! Was fantastic from start to finish, all of the staff and Doctors are courteous and very informative. All of my family comes here!

E
Review №17

My experience with Palm Valley Dental & Orthodontics was amazing. I had questions and all where addressed in a high professional manner. The office was very friendly greeted me with a smile and answered my billing questions. Both Dentist are absolutely superb. They have a way to make you feel comfortable. I know a dentist office “comfortable” but it is true. You need to give them a chance and believe me you won’t regret it. My family are thankful for there expertise and care they provide. Today the doctor called just to do a follow up on the procedure and ask how if I felt any discomfort or had any questions. This is why I took the time to right this review. If any one reading this and had a bad experience with other dentist give Palm Valley a call they will make you smile!!!!

Al
Review №18

I truly recommend this dentist to everyone. They are very warm and welcoming, and make sure you’re comfortable the whole time you’re there. They’re very gentle, and will explain what they’re going to do before doing anything to you.

Ma
Review №19

First visit today, Everyone was so nice! I havent been to a dentist in sooo long and I didnt feel judged for my teeth. They educated me on why treatments were needed and gave me price breakdowns before any work was done. Would recommend all of my friends and family.

Ch
Review №20

My husband Jakob has gotten teeth filled and pulled here. They have done an amazing job! They also set Jakob up with a great orthodontist to start his journey with straight teeth and a healthy bite. 100% recommend. The staff is wonderful and do great work.

Je
Review №21

Extremely helpful and accommodating. Kept my best health interests at mind and provided a great health plan to move forward

NO
Review №22

I highly recommend Dr. Cathy Trevino. Staff was super friendly, doctor is a sweetheart, the environment is very clean and very inviting. The entire process was amazing and she went over in detail my treatment plan always making sure I understood. Let’s just say my husband scheduled his appointment to see her as well. :)

Jo
Review №23

I havent been to the dentist for years due to feeling nervous and feeling like i wasnt going to be able to afford to fix my teeth. First visit at palm valley dental and at first i was nervous but they really make you feel cared for and treat you so well that my first visit changed my mind about visiting the dentist. They answered all my questions and concerns and they made a plan for me to get back on track with my dental work. Best dentist office i have ever visited and i highly recommend them to anyone needing work done. Hope this encourages others to visit!!!

Lu
Review №24

My 4 year old loves going to get her dental checkups at Palm Valley Dental. From the moment we walked into the office we were greeted, and felt welcomed. The staff was kind and informative when asked questions. The nurse made it fun for my daughter to take her teeth x-rays. The dentist took her time to explain what she was going to do, and addressed concerns. We have been there twice, and both times my daughter had a great experience. Thank You to the staff and dentist for making my daughters dentist visit educational. She was excited to be there, and enjoyed her experience.

Po
Review №25

My periodontist sent me here. Then they referred me to another. I didn’t like the reviews of the other periodontist and kindly asked to send my results to my first choice periodontist. They never called me back nor answer my periodontist calls to get my results. I had to go through everything all over again because they didn’t want to work with my periodontist. Be careful and ask questions! So you don’t waste your time and money.

Ve
Review №26

Excellent and professional. Beautiful atmosphere.Most courteous staff. Latest technology and equipment. Dr. Cathy Trevino Torres was amazing. A facial X-ray was done that revealed problems she shared affected my breathing, sleep, and high blood pressure! Dental hygienist Monica was effective in her treatment and teaching of teeth and gum care.A++, 5 star dental care!

Am
Review №27

Outstanding, Personal and Professional describes this Dental Practice. Dr. Trevino puts both child and parent at ease. Dr. Trevino’s genuine bed side manner is AMAZING and ALWAYS Professional!

Sa
Review №28

I was recommended to Palm Valley and so glad I called them up for an appointment. I took my little girl in and the rest of the family will be going in as well. Dr. Trevino and Hygienist Monica were amazing. Very friendly staff and ready to answer any questions. We have found our new family dentist.

Ri
Review №29

Grateful!From the moment you walk in you’re treated like family. Dr. Catherine, is very kind and takes the time to visit her patients with a personal greeting. This reflects in all of the personnel as they go above and beyond to care for and meet the needs of every person.One of our daughters is currently in the the process of having braces and it has been a great experience. Palm Valley Dental, has been our family dentist for two years and we couldn’t be more satisfied and thankful in choosing them.

De
Review №30

I have been going to Dr. Trevino for a few years now and it has been the best experience I have had with dentists. Dr. Trevino is everything a doctor should be: she genuinely cares, she is very thorough and does an excellent job. I have extreme anxiety when it comes to my teeth, but she always puts me at ease and makes the experience comfortable and pleasant. She has gone above and beyond to help me and Im so thankful that I found Palm Valley. All of the staff is very helpful, friendly and patient and I dont have a single complaint. This place is a gem in the Valley and I cannot recommend them enough!

Th
Review №31

The staff was friendly and professional and my check up was quick and smooth.

Ma
Review №32

What a blessing to have met Dr. Treviño, Dr. Torres and Staff! Never thought going to the dentist would be as comforting of an experience as I encountered. God continue to grant them health and a beautiful spirit to bless those of us in need of top notch dental care.💞✝️♥️

Pe
Review №33

Professional and very friendly staff. Very satisfied with work done.

cy
Review №34

Hadnt been to a dental office in awhile but the staff here made me feel welcome, both the assistant and Dr did a wonderful job. all office staff were amazing totally recommed this office!!

Aa
Review №35

Great experience; excellent service; very professional staff. I highly recommend Dr. Treviño and Dr. Torres.

Ja
Review №36

Everyone is so nice and welcoming. They are very informative in thorough.

ro
Review №37

Everyone is so friendly and helpful!!! Great service and customer service

Cr
Review №38

I would highly recommend this office for your dental needs. The staff was kind and courteous and the dentist was and genuinely concerned with my comfort level

Ge
Review №39

Doctors and staff are very kind and patient also very friendly. If you’re looking for dental work I highly recommend Dr. Treviño & Dr. Torres.They are located in 4733 S Jackson Rd Edinburg, Tx 78539

Br
Review №40

Excellent dental group! Very thorough, quick, and family oriented. They made us feel welcomed and provided excellent care! I’m happy and blessed we found a dental group that cares for our well being!

Je
Review №41

It was a great experience at the dentist today, staff was friendly and very attentive. The doc explained everything very though.

Cy
Review №42

Amazing staff! Very courteous and in a great mood all the time! Enjoy my visits and the professionalism in the work they do to me. I highly recommend this place to my family and friends! Thank you to all that have assisted me at Palm Valley Dental & Orthodontics. Great job!

Sa
Review №43

Friendly atmosphere and staff. Great dentist to go to.

Ja
Review №44

Wonderful service, friendly staff, quick and easy visit. Definitely recommend!

ma
Review №45

I totally recommend Palm Valley Dental. Staff was nice and professional and the doctor explained everything to me very throughly. All questions answered with every explanation of what was going to take place.

An
Review №46

It was my first time in this office and i can say im greatly satisfied with there care. Everyone in the office was very friendly, and everything was well explained to the procedures getting done like there financing options available. I highly recommend them and will definitely be getting all my dental work here from now on. Thank you all for your caring of your patients.

er
Review №47

Dr. Cathy and her staff are an outstanding team. When you walk into the office they make you feel right at home. If you are looking for a Dentist Office with fast service and an awesome disposition, then Palm Valley Dental is a must!!!

Vi
Review №48

My first consultation with Palm Valley Dental was very pleasant. The staff greeted me with warming welcome, very professional and articulate. Dr. C. Trevino was very gentle and articulated the procedure very professionally describing x-rays, the treatment needed for my teeth, and discussed options for my care. The dental assistant was kind and very knowledgeable of her skills and professional. The financial advisor informed me of available payment option plans. I am very satisfied with my care today and look forward to reaching my dental goals. Thank you, Palm Valley for your services today and following covid-19 PPE precautions.

Mi
Review №49

Always an amazing environment at Palm Valley! Very nice and they make you feel comfortable during your visit!

Ja
Review №50

Excellent staff, best experience Ive ever had at a dentist

Al
Review №51

I’ve been a patient for about a year and I am extremely satisfied with Dental service provided at Palm Valley Dental. From Dr Trevino to hygienist and support staff. Kudos. Check them out you won’t disappointed.

Ge
Review №52

Awesome experience. Friendly and thorough staff. Great environment from the moment you walk in.

Je
Review №53

So happy to have been recommended to Palm Valley Dental. The Receptionist is awesome! She was able to schedule me in quickly. The Dr was very professional examining and providing with solutions by priority. Very informative. And The staff was very welcoming.

m
Review №54

I highly recommend Palm Valley Dental! Had such a great experience with Dr. Torres and Dr. Treviño. They are both very knowledgeable, professional and demonstrated such great skills with getting my fillings and root canal done! Im so grateful to have found two trustworthy dentists.

Pe
Review №55

Great services and really great advised to better my health recommend 10 stars

Em
Review №56

Ive had a great experience!!! Dr Trevino and Dr Torres are both awesome!! The staff both dental and ortho are amazing!!

Ju
Review №57

Every visit to Palm Valley Dental has been pleasant. I absolutely love the staff and environment. I would encourage anybody needing dental work to give them a call, or go by.

Br
Review №58

They gave us a sick puppy not only that it got my other dog sick and they won’t help at all. Worst place every don’t ever adopt here!!!

Ja
Review №59

Professional, clean, efficient, fancy gadgets, and good recommendations for stuff you can do to improve your health, not just for your teeth.

Ar
Review №60

Excellent service and care! Everything is explained very well to you and make you feel very comfortable! Would 100% recommend.

Fe
Review №61

Outstanding. Really nice people. Straight to the point.

Ma
Review №62

Very impressed with the hospitality and professionalism from STAFF AND DOCTORS. I WOULD RECOMMEND THIS LOCATION TO MY FAMILY AND FRIENDS. THANK YOU ALL AND HAVE A SAFE NEW YEAR!!

Ro
Review №63

Amazing Dr’s Super professional & knowledgeable. Me and my family highly recommend this Dentist office. Extremely happy we found them. Give them a chance I can guarantee you will not be disappointed. The whole staff are amazing.

Jo
Review №64

Super professional staff and clean environment. After 2 years of going there I have yet to have a bad experience. There staff is very knowledgeable and have never seen them to be rude to anyone. I highly recommend.

Li
Review №65

I like the way they attend me, very polite,nice and caring 😊🙏

Ed
Review №66

My favorite place to be and the best staff

Ch
Review №67

Decided to try this office for my daughter and I after 2 yrs away. Dr Catherine was EXTREMELY detailed and informative. In all my years never had I had a dentist explain so much about my teeth. She not only listened to the issues but gave the solutions and reasons as to why. It takes a special dentist to explain that patiently to the patient without judgment as to why they switched or why they havent returned. Finding a dentist that geniually cares is hard. Dr Catherine showed that during our visit. Thank you for easing my fears, and calming my nerves. I look forward to my future and my childrens future dental work.

An
Review №68

Everyone is very professional and have very inviting personalities. I strongly recommend Palm Valley Dental.

Da
Review №69

The entire staff is very professional and knowledgeable. Everything is explained thoroughly and demonstrated on a screen directly in front of you as you’re lying down. Never had I had that as an awesome visual. I highly recommend Palm Valley Dental & Orthodontics. Thank you Dr. Cathy for making my visit comforting & easy peasy.

MM
Review №70

A few admin personnel at the front are crude and can be rude at times in my opinion.....they need lessons in the social graces...must remember some of the magic words: Please & Thank you.

Le
Review №71

Super nice, very efficient, fun to have them work on me. I would recommend them.

An
Review №72

Today I had my first appointment everything went well great staff members that assist you with explaining everything. The dentist very attentive to details and make the patient feel comfortable with the procedure.

Fe
Review №73

This place was awesome. The dentists and staff were very helpful and friendly. I would highly recommend this place.

Pa
Review №74

Thank you all for the great service today very well explained and what loved about it more was the kindest off every single employee in that office God bless you all stay safe see you all soon again

Jo
Review №75

Such a professional atmosphere, Dr. Treviño is very welcoming and answered all my questions. She and all her staff are so friendly. Palm Valley does a great job with COVID-19 precautionary and preventive measures which make me feel safe. Thank you for all you do. :)

Cr
Review №76

Very professional staff. They were kind and very informative. Highly recommend

Ga
Review №77

Excellent work that’s done and super friendly environment making you feel at ease or that you’re in safe hands.

Va
Review №78

Super friendly staff and Dr. Treviño was so nice and helped me calm down cause I was really nervous. Definitely recommend them!!

Di
Review №79

I have a great fear of all dentist offices. I admit, walking into an office gives me palpitations and extreme anxiety. Today I had an appointment with Palm Valley Dental and was instantly put at ease. The front office staff was extremely helpful and friendly. The technician was fantastic, the hygienist was awesome and the Dentist was attentive and listened to what I wanted to be done and honest about my options, costs, etc.I highly recommend them.

Ta
Review №80

The Staff and especially the Doctors husband and wife are awesome and caring, as soon as u walk into the office youre greeted with a smile by the young ladies infront, and make your feel right at home. I strongly recommend.

st
Review №81

From the moment I entered everyone was so nice and welcoming! The doctors are great and walk you step by step through the entire process. I cannot recommend this facility enough! Extremely clean also!

Vi
Review №82

Staff was very friendly and professional. They did such a good job and were very helpful!

Ma
Review №83

This is a wonderful dental practice. Everyone was knowledgeable, efficient, and friendly. Dr. Trevino gave me more information about my teeth and dental health than I’ve received in all of my 30 years. I’m confident that I’m in good hands. You will be, too!

Os
Review №84

Excellent experience, especially considering its dental work. Amazing work and definitely recommend them to anyone.

Vi
Review №85

Almost my whole family goes here and we all love Dr. Trevino and Dr. Torres! Its been almost 6 years since Ive had any dental work done so I was a bit nervous about it but Dr. Trevino and assistant Sandy were amazing. Dr. Torres also took a moment to pop in and say hello. She took the time to explain all the work I needed and answered any questions I had. Shes more than just a dentist she is a very caring and empathetic person who really cares about her patient. Both Dr Trevino and her assistant Sandy were both very sweet and gentle, making sure I was completely comfortable. I will happily continue coming to this office for any and all dental work in the future and highly recommend others to come as well! You will not be disappointed!!! They are a strong 10/10! A big thank you to everyone in the office for making my family feel apart of yours!

ca
Review №86

Embarrassingly, it was my first time at dentist in a while and they made me feel so welcomed with no judgement at all. The staff was so friendly and attentive. They kept reassuring me how they would take care of me and help me regain my confidence.

Mi
Review №87

My experience was great! Staff was very nice and helpful. I went in for braces and only took an hour and a half to have my consult and have braces on. I highly recommend this place for any dentist or orthodontist needs.

La
Review №88

This office is great. From short wait times to quality care every time I go. The staff show genuine care and concern and take the time to educate and give recommendations. Highly recommend.

pr
Review №89

The staff is extremely nice! My daughters enjoy visiting Palm Valley Dental. It was my little ones first visit and everyone there was understanding and they even made her smile with Chompers.

no
Review №90

Staff is super friendly and nice!!! I got seen by Mrs. Rodriguez super friendly funny. Takes her time and explains what she sees with your teeth. I would recommend this orthodontist.

so
Review №91

Great staff and environment. We love Dr. Trevino and Monica. Always helpful and answer every questions I have. Highly recommend Palm Valley Dental & Orthodontics. 👍👍

la
Review №92

I am extremely happy with this dental office. I had the best experience. Staff is extremely friendly and doctor is amazing. They are very professional and courteous. I highly recommend this office.

Ra
Review №93

Awesome experience! It was my first visit and they took me inside pretty quickly! just with that I was pretty impressed, cause Ive always heard from others about log wait times theyve experienced at other clinics in the rgv area, so kuddos to front desk. Then all the staff that attended me from the dental assistant, to dentist to hygienist were very cordial and addressed every single one of my questions and I felt very at ease. even had a minute for small talk. I would definitely recommend these dental professionals to anyone looking for dental work. I definitely plan on returning! Thanks for the great work you do every day! Thanks also for the gift of extra service 🎁, you didnt have to but you did anyway.... Im very appreciative... See yall next time!

Ya
Review №94

Excellent services, employees were so nice. I recommend Palm Valley Dental & Orthodontist!

Do
Review №95

Amazing staff! I highly recommend this place. Dr. Catherine Treviño is intelligent, understanding, and so compassionate!

Ja
Review №96

Excellent experience, thank you Dr. Trevino, very gentle hands and you have wonderful assistant Denise. The whole staff is very pleasant to deal with, understanding and polite. Great atmosphere. Never had to wait more than just few minutes which is fantastic. Thanks again for being patient with me as I am a very sensitive patient. :)(Specifically I have created me a google account, as usually I do not like to be public, but had to do it for this office.) Jana B

Ju
Review №97

Great friendly service! All staff showed great professionalism since the moment I walked in their offices. Detailed evaluation, planning, and explanation of plan of care.

He
Review №98

All the staff is caring and awesome.Doctors made sure I felt minimal or no pain. Would highly recommend them.I will definitely return for all of my future dental work.❤ I also felt very safe goingthere during the Covid pandemic.

GR
Review №99

If you feel anxious at the dentist office, this is the dentist to go to. Thank you, Dr. Trevino and staff for helping me feel at ease. Thank you Palm Valley staff for being friendly and helpful and most of all understanding.12/19/20 update: I am so grateful for Dr. Trevino and staff...they are so patient and wonderful with me and my needs. 🙏🙏🙏🙏

Le
Review №100

I was super nervous at first. But after talking with them I felt very very comfortable. I was super happy with my visit to Palm Valley Dental. My experience turned out great! I cant wait to go back for my follow up. Also everything was explained to me to where I understand my payments and future appointments. Very satisfied patient.

Information
10 Photos
100 Comments
4.9 Rating
  • Address:4733 S Jackson Rd, Edinburg, TX 78539, United States
  • Site:https://mypalmvalleydental.com/?utm_source=ExtNet&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 956-329-2808
Categories
  • Dentist
  • Cosmetic dentist
  • Dental hygienist
  • Dental implants periodontist
  • Dental laboratory
  • Denture care center
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:7am–3pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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