We hired them to deep clean our brothers home to put on the market to sale. They did a beautiful job and the house looked brand new inside and out. I would highly recommend them for all your cleaning needs. Customer service was great to work with also.
Workers did a good job.Supervisor of these workers needs much training in working with customers and workers. Needs to learn to be truthful and get information to clients in a timely manner! Owner appears to believe supervisor over clients! Her business will struggle due to workers frustrations with the supervisor. Community needs to know this as it does impact you!
The team was excellent. Professional, timely and attentive to my needs. I would use them again.Diane
I like the 2 different beers I had. I really like the atmosphere
Today was my third visit from the wonderful team of Bri and Ray at Maug Cleaning. Let’s just start out with the fact that I’m not a tidy person. I called Maug Cleaning and made appointments twice for Donna to come over, look at my house, listen to what I wanted, and give me a quote. I ended up canceling both appointments because I was ashamed of the mess. Finally, I made and kept an appointment. Donna came over and put me completely at ease. She was completely non-judgmental, listened to me thoughtfully, and sent me a quote when she got back to her office.The paperwork they sent was very professional and thorough. I’ve had cleaning people before, but Maug Cleaning was so on top of things that I felt immediately comfortable with them.The first time Bri and Ray came, they set right to work and tackled my clutter and the dirt beneath it. It took longer than a normal visit because there was so much to do. Now that we’re on a regular bi-weekly schedule, they breeze through in a little less than an hour. And they wash the floor on their hands and knees! I don’t think my floor has ever been cleaned on hands and knees.Maug Cleaning rocks. I can’t recommend them highly enough.
Our last parent passed away and requested cleaning from Maug prior to putting the house on the market. There were smokers in the house and we requested the 1st floor get cleaned as well as walls and windows washed. It was done by I believe a team of 8 and they did a fantastic job. My sister and I were thrilled that they did so well and it really saved us time and our bodies as we only had to do the basement. Well done Maug and many THANKS!
Friendly folks but I was not impressed with the cleaning done at all.
Travis is extremely professional, responsive, and amazing to work with. Thank you.
We have utilized Maug Cleaning on many occasions for carpet cleaning as well as duct work cleaning. Travis and his team have always been prompt, professional, and willing to help however they can. We also had our basement flood a few years back and Maug Cleaning showed up on a Sunday evening to help us remove the water quickly, which resulted in minimal damage given how promptly they responded to help. I highly recommend Maug Cleaning!
I had Maug Cleaning do a deep clean on my home. Before I left in the morning for work, 3 courteous ladies arrived. When I came home, my house was spotless! Floors, windows, the bathrooms, light fixtures, blinds; all clean! My home was so clean I almost didnt let the kids or my husband inside! If you need your home deep cleaned or cleaned in general, this should be your first choice! I will be having regular cleaning service set up as well.
Country Fest and Rock Fest recommends Maug Cleaning for your personal or professional cleaning needs! The staff in the office and on the ground are professional and make adjustments on the fly, which is a huge benefit to us as the client. They did a thorough deep cleaning pre- and post- event and it did not go unnoticed by festival staff, artists, or attendees! No detail was left untouched. They even scrubbed floors with a toothbrush to get out the fine dirt and debris. Maug Cleaning is prompt and gets the job done quickly & efficiently. We have noticed a drastic improvement since we started working with Maug Cleaning in 2018. Highly recommend!
If you have cleaning needs look no further. Maug is the best! The staff is hardworking and always goes above and beyond. They can handle any mess, tackling even the smallest details.
This is the best company Ive ever had experience with. They are so caring, understanding and trust worthy. Hands down the best company Ive ever worked with! Highly recommend
Maug cleaning is by far the best cleaning service in all of Wisconsin. Their employees are the most professional and caring people I have met. Not only do they take the time to pay close attention to detail, they take the time to know their clients. I have never had an issue with any one of their employees. The office ladies are so kind. Andrea, Becky, and Travis Maug make sure everything is good! For that I am forever loyal to this company!! I HIGHLY RECOMMEND IT TO EVERYONE AND ANYONE :)
Maug Cleaning does an outstanding job in our small office and production facility. We consistently have the same person and she does a great job. She is thorough and reliable. I would recommend her to other businesses. The only concern I have with Maug Cleaning is their communication. If our regular girl is on vacation so arranges someone to cover, but that person often does not show up and the office does not call us. They need to do a better job communicating with clients.
Update: I received a sincere apology from Travis for not meeting our expectations. I think they genuinely care about providing exceptional service.Original Review: I really wanted to rave about this company, but some things just didnt meet our expectations. Windows: All glass inside and out was very clean, though, not all screens were replaced properly. I had to walk around and clean out the interior parts of the windows where they slide, as well as wipe down the walls because of residue and dripping left behind. Bathrooms: The tubs, sinks, and toilets were very clean. One toilet seat did have the white finish rubbed off, either because they scrubbed too hard or the cleaner was too abrasive. Floors: The grout in our upstairs bathroom and entry-way was well-done and very clean. The hardwood looked swept, but beyond that, my husband said it didn’t really look any cleaner. The downstairs bathroom floor was not scrubbed. The morning after the cleaning crew came, I had to scrub the floor. The carpet looked vacuumed, but I had requested carpet cleaning and was charged accordingly. What they charge is excessive for what we got. I did provide this feedback and they left me a message to call them. After I returned their phone call, I didn’t hear back. We will not hire them for our new home. Also, be aware they do not take all forms of payment.
Everything was so clean, even down to the toothbrush holder and shampoo bottles in the bathtub! Floors shined and so did appliances. My daughter has cancer and the house needed a good deep cleaning, Maug delivered! Can’t wait for my next cleaning!
Horrible place to work for
For years I have had Maug Cleaning provide annual carpet cleaning for my Chiropractic office space. I am always impressed and pleased with the quick but thorough cleaning work done. Depending on the time of year and our office schedule, Maug Cleaning has always been flexible with when theyve cleaned our carpets. I would highly encourage them for commercial and home carpet cleaning.
We absolutely love this service! They are amazing!
I have used Maug Cleaning for both my home and houses purchased to flip. Its not only the Energizer Bunny like work ethic that the crew had, but the attention to detail was simply phenomenal. There were areas cleaned that I didnt know existed!I give much of the credit for quick flips to the fact that potential buyers were blown away at the cleanliness of the homes. The price is more than fair for what you get.Many thanks!!
Thank you so much to the crew who cleaned our house last week...you exceeded all our expectations. Everything from windows to the microwave was spotless! This was our first professional cleaning and I gotta tell you, there is nothing like coming home from work and seeing your house look and smell so great. I highly recommend Maug cleaning!
I have had Maug Cleaning clean my property a handful of times now. I have requested Trevor every time since the first cleaning he did for me. He is very professional and thorough with his cleaning. He and the rest of the staff on the phone are super friendly and on time when scheduled. Couldnt be happier with the service I have received from Trevor and Maug Cleaning as a whole.
Great Company! I have had their employees on every job site for the past three years and have never been disappointed. The attention to detail is really amazing. I look forward to continuing business with them in the future!
Excellent service and friendly, professional crews. They worked us into their schedule quickly. Windows washed inside and out in the dead of winter. Oven spotless, blinds cleaned, and every nook and cranny gone over by hand with a toothbrush. Would recommend without hesitation.
My daughter recently purchased a home from a smoker and the house needed to be cleaned before moving in. It was in bad shape. The cleaning staff did a awesome job. We did not think the oven would be usable, and the shower heads were ruined. The Maug crew cleaned both to look like new. The windows had a thick coating on them and they look like new and are white again. Thank you so much for making move in a much better experience. I will definitely recommend Maug Cleaning for all your cleaning services.
Super professional and thorough job, each time. Working full time and life in general gets so busy its so hard to keep up. So appreciate having a company I can trust that I can hire to take care of what I never get to. And truly nice people - very accommodating.
My family has used Maug Cleaning, Inc. for our residential cleaning needs for our home. The level of detail and personal touches are always greatly appreciated. We have also used their window cleaning and carpet and upholstery services as well. We had great success with their services as well. We will continue to use their services in the future.
Awesome cleaners! We hired them for our seasonal business and they went above and beyond for us. They exceeded our expectations and our rental home was always clean and perfect for our guests. We are so fortunate to have them working for us!
Our business gives Maug Cleaning company 5 stars. What a wonderful company to work with. The are pleasant to speak with, very accommodating to our work schedule, and have a fantastic crew. There work leaves our facility looking and feeling very clean!
Our office has used Maug Cleaning for 10+ years and theyve always done a great job and super reliable. We consistently get the same employees and theyre very good at communicating with us. I would highly recommend them.
I have been extremely pleased with the home cleaning services provided by Maug Cleaning. I would highly recommend them to anyone looking to treat themselves to having their house thoroughly cleaned or if they are in need of house cleaning on an on-going basis.
We are so happy with Maug cleaning. They are professional and very thorough. We couldnt ask for a better service.
Simply the best. Maug Cleaning, Inc. is just that simply the best. If you are looking for a professional janitorial service do yourself a favor and give these folks a try. You will not be disappointed.
Just started using Maug Cleaning services to replace our last commercial cleaning service. WOW, what a difference! Becky and her team do a very thorough job, cleaning from top to bottom. Not disappointed and would highly recommend!
They did a very good job. Was satisfied with the job
I hired them to clean our 3 bedroom 3 bath house. They insisted on coming out and doing a hard estimate prior to cleaning. Fine. We agreed on a price. So, no surprises. They came out a few days later, but DID NOT clean 2 of the bedrooms or 2 of the bathrooms. And they charged me $900! They sent 6 people and charged hourly even for their travel time to and from the home?? Seriously? How is it my problem how you get to your job? Totally outrageous price for a normal cleaning. This was not fire damage or flooding, mind you--just routine house keeping. Then they threatened to send me to collections when I had the audacity to complain. Becky, the owner, was condescending and very rude. BEWARE! Super high prices and then they threaten to ruin your credit. It was a nightmare. Finally settled for $700 after many months of anguish and stress. HORRIBLE EXPERIENCE
Very, very happy with this service! There was confusion about the billing, but I’m hopeful we have it worked out now since this is something I look forward to and that allows me to spend more time with family and doing things I enjoy!
I am a tenant and an employee of Maug cleans here; she efficient, has a great attitude and is thorough!
Travis and his crew are true professionals. Maug cleaning is reliable, and they do top notch work. There moto of we dont cut corners we clean them is spot on. I would refer them to anybody, commercial or residential.
Nice place
I have just recently started using the Maug Cleaning services and am so very impressed with their thorough work, attention to detail, and professionalism. I look forward to their ongoing services.
Do a great job of cleaning. Designed to the customers needs.
Maug employees know how to clean! They did a thorough job in my home and have my wood floors looking beautiful.
The ladies that clean for Maug do a fantastic job. They are absolutely reliable, and make it a joy to come home to a clean home.
Had Maug out to clean our ducts and was very impressed by their professionalism and the work! If youve never had your ducts cleaned you may be amazed what comes out of them-not only dirt and dust, but nails, screws and drywall!
Very unprofessional, hung up the phone on me on purpose because they didnt have any answer to my question. Poor customer service.Andrea called me and said she ll come to my place at 10:30 but came an hour early and I was not ready for her. What if I was not even at home?For a small apartment kitchen and just the 2 bathrooms she said it ll take 12 hours. I mean are you kidding me?its not even the whole apratment.Very disappointing.
They did a great job taking care of all the little details in our house. We were very happy we went with Maug Cleaning and will do so again!
I dont recommend working for them. Maybe to clean your business or home, but then again I feel sorry for all of their employees. They treat their employees so horribly, and they wonder why the turn over rate is so bad. They will work you until youre blue in the face, and they wont help their employees when they need it the most.
Great owners. Good people, hard workers, very friendly and understanding.
Probably the worst cleaning company, they cut corners, go days without cleaning a bathroom.
Disappointed. Overpriced