I recently used Servpro of Eatontown/Long Branch after a flood in my basement. I highly recommend using Servpro for any restoration needs as they are incredibly reliable, professional and exceeded my expectations. The team came out, cleaned, sanitized and dried my basement in a matter of hours. Cheers!
Excellent service. They arrived on site before the fire department had even left and stayed late into the evening to get on top of water damage. Their remediation team was efficient and friendly and very responsive to our needs. Landy, the crew manager, was awesome - onsite daily making sure cleanup went as quickly as possible. Definitely recommend.
We had a great experience with Servpro. Our insurance called them after we had water get in our house. They came right away. We first dealt with Jordan who was very professional and friendly and thorough. Chris came to check on on progress the next day and saw some things were still wet so he spent time removing more trim and tested everything again for moisture. He also treated for mold and worked in a very clean and professional manner. Thanks, guys!
Jordan and his team were prompt, responsive, patient answering our 4 million questions, professional & courteous. They quickly helped us dry out several rooms due to a washing machine malfunction. They were thorough in checking the walls for water damage & made sure we were dry ASAP to avoid any future problems. Recommend them highly.
Jordan, Landry, TJ and Kevin were awesome to work with. They responded quickly to our sewer back up, all were professional, as well as, friendly and most of all, kind and empathetic to our concerns. I cant begin to thank them all for everything they did to make this unpleasant event bearable!I would recommend ServPro and this team to anyone needing any type of clean up.
This company did an excellent job dealing with my mold situation. they fixed it in no time with no mess! Jason is fantastic as well as his crew who did a great job
Jordan was a charming young man who took the time to explain to me, late one evening, that Servpro could clean up my lovely but broken mirror in a timely fashion so my precious dog would not be confined to the upper level of my home for an extended period of time. His team was courteous and efficient. The oversized broken mirror was removed post haste from my living room and promptly discarded. The remaining shards of glass were then swept up and disposed of. They were professional during all aspects of this traumatic process. I appreciate their hard work, professionalism, and attentiveness. They treated me with such kindness. I would not hesitate to contact them again for all of my cleaning needs. Thank you to Jordan, Willy, and Jason. I so appreciate all you did for me.
Great place to work. Work life balance. Room for growth with learning and education. Awesome Respectable staff to work with to help you grow. Team players all around. Also Hard caring workers working to bring you home back to normal. 😊 👍🏾👍🏾
We had a musty odor in our bathroom. Called Jordan from Servepro who recommended we have our quality of air tested. Suggestions were made to improve the air flow. Thanks to Jordan the issue was resolved without needing remediation. He was professional, responded to our calls in a timely fashion, and saved us money.
Very efficient, trustworthy, & hardworking team. My house was flooded terribly and Jordan and his team came in and helped out so much! Highly recommend Servpro.
Jordan and his team did a wonderful job on a catastrophe - a toilet spewing sewer water for 25 mins. His team was quick and responsive. I felt like I was in very good hands. Highly recommend ServPro. Great job, guys!!
Servpro team was professional, thorough and extremely knowledgeable. Very customer centric. Jordan and his team were great! Thank you TJ!
Landy lead a great crew that worked hard the entire time they were there. He stayed in constant communication with our expectations and needs and the progress throughout the job.
Jordan was responsive at 10pm on a Friday, his team was in the building by noon the next day, and his quote (before seeing the job) was adjusted downward over 20% after his techs were able to compete the clean up in less time than initially anticipated. Jordan is responsive, fair, and his team moves fast.
I would like to thank Kevin, Lenny and their crew for an incredible well done job at our time of need. This crew came all the way from New Jersey to help us in Texas after a severe winter storm. Words cannot express how grateful, and thankful we are to them!
Jason and will are amazing! They work together and have good communication skills as coworkers. They were more then very helpful with answering my questions as needed and explained to me about the work that was getting done. They did a perfect job cleaning up thoroughly. I appreciate what they’ve had done and will continue to use them! Thank you very much for your efforts and considerations!
Jordan and his crew were professional and thorough. They got the job done efficiently and at the price they quoted, which was much less than we had anticipated. Jordan went above and beyond and even secured some property from the clean up for me to pick up at a later date.Thank you for making this very difficult situation a little more bearable. I will be recommending your company to others.
We had a very large water and sewage issue affecting 2 floors of our building. Jordan, Willy and the crew from SERVPRO Eatontown did a fantastic job taking care things. Their team represents among the highest levels of service I have experienced. During this very devastating time their team handled everything in a very prompt and professional manner from the beginning to the end of the process. We can’t thank them enough. I highly recommend SERVPRO of Eatontown for your disaster cleaning needs.
ServPro came to my house to start mitigation within a few hours of my water leak. They educated me on the mitigation and remediation process and kept me up to date on the status. Jordan, Chris, Javon, TJ, Willy and the whole team were professional, considerate, and kind for the whole job.
We had a massive plumbing issue at work and we called Servpro to come out to clean up. TJ showed up promptly and was beyond professional and helpful. He truly went above and beyond to ensure we were more than satisfied. Our office is now spotless and smells like an orange grove. Highly recommend!
The guys at Servpro were amazing....they responded fast, on a weekend and got water damage under control! Very nice, on time & professional. I wholeheartedly recommend them!
Chris and John came out to remove mold we had due to a water leak. They were always on time and were very friendly and professional. Each day they left everything neat and clean. We were so happy with the work that they did.
After our hot water heater failed and leaked water, the Servpro team did a great job drying everything out and repairing the damage. Everyone from the office to the guys on site were very professional, had good communication, and did a great job. I would strongly recommend them.
Jason and his Servepro team responded immediately to my water damage. All members of the team were hardworking, knowledgeable, friendly, and kind. My furniture, etc., was handled carefully as were kitchen cabinet contents that had to be removed, boxed, and stored in unaffected rooms. Good communication and listening skills. I would highly recommend.
Came to the scene prepared and ready to work immediately. I had severe water damage in my home and they came in no time. John and Chris were polite and beyond professional. They were here everyday going above and beyond willing to put in extra needed work! Thank you so much guys for your hard work and professionalism especially during these difficult times!
Servpro are my saviors I had a explosion at my apartment with a dining room glass table. There was massive amount of glass everywhere!!! Im injured and emotional. When my mother talked to and meet Jordan she knew her choice was the right one and her intuition was more than accurate My mother and I were at the apartment when the technicians Willy and Jason punctually arrived. They were professional and we immediately felt a sense of relief knowing that they had a presence of experience. They cleared the glass throughly and the pestal that remained from the explosion, they disposed.. The apartment was immaculate!!! And they made my healing process concentrateable. I highly recommend if you want a through and professional business. Thank you Servpro for making. a difference...M&J Family
Servepro made a difficult situation much easier. Jordan, the company manager, and employees were very professional and responsible. I am very happy with the service they provided.
All it takes is a phone call and Servpro will be there to make all your problems go away.I had a flood in my crawl space and it was alot, at least 1 ft in some areas.I spoke with Jordan whom answered all my questions and sent out his crew to help.OH MY GOD Willy and Jason are very hard workers with AWESOME ATTITUDES. What ever questions i had for Jordan, Willy answered, in turn less phone calls to Jordan.I now have a great respect for what they do. They stayed late pumping water out of my crawlspace and they never complained. They looked like they were having fun while wet and covered with mud. 😅 They also protected my floors to prevent mud tracking. Also when I was upset they knew just what to say to make me feel so much better. When the job was done I had great confidence that everything will be okay.When a company send someone to work on your home you can only hope its someone that loves what they do. These guys love what they do and will get the job done smiling. Thank you so Much!!!
It was a pleasure working with Jordan representative of Servpro. His caring and knowledgeable about the service was beyond great. Professionalism, caring and timing were undeniable.Thank you, Jordan !!V.A
HiJordan, Willy and their crew have been to my house 2 times due to the water damage to my basement. They are an awesome team . I really appreciate these young gentlemen for their comfort and hard work.
Jordan, Matt and Jovon were extremely professional with great expertise in performing my water and mold remediation. I would highly recommend this company and staff.
The team at Servpro was amazing! They were quick to get back to us about the job, fair with with their price, soooo thorough and friendly through the whole process and the utmost professionals. We are so confident in the job they did and happy with the results!
Sly and his crew really did a wonderful job cleaning up for me after the fire in my home. There was a tremendous difference in the smell and air quality after they cleaned. Sly and his entire crew were very personable and easy to work with. They explained exactly what they were doing and why. They moved things carefully and took pics to know exactly where to put furniture back. The entire experience was great.
So thankful for the team from NJ. Kevin, Lenny and Chris were responsive and very professional. Help us Texans during a difficult time.
We had mold in our basement and needed it gone quick. Servpro arrived to help with our problem. Lenny was very professional and answered all my questions. He had the best crew.Will is a very hard worker, very polite,and he also answered any additional questions with complete patience. He called today to check on the progress of the repairs and he showed concern for our health and well being.Thank you Servpro for sending a Great team to our home. We will definitely recommend you to our family and friends. 👍
Everyone at servepro were very professional and knowledgeable.
Chris and Matt were exemplary in dealing with my issue. On time, professional, gentlemen. Two very nice young men. Would definitely use them again.
Excellent service. Chris was very professional. They were prompt & arrived on time. 2nd time we have used this branch. Definitely recommend.
I dealt with Willy and Jason.They walked into what I viewed as a disaster and made me feel better immediately. They said it looks worse than it is and they would get on it right away. They were as good as their word. They started immediately and it was obvious that they knew what they were doing it. Just splendid. Thank you.
Willy and Jason are really great. They came to South Hackensack and they did an extremely great job! I would recommend them to other companies.
Serv pro were efficient, on time and professional. Jordan the supervisor was very informative and the crew chief Matthew was here to help every step of the way as well as answer all of my questions. They were very hard workers. Jovon was also a very helpful and hard worker.
William and Robert was very professional and worked all day restoring our crawlspace. It looks Amazing. Great job!!I would definitely recommend this company.
As the name implies, they’re pros! We had a water leak which impacted our walls and hardwood floors. Jordan arrived within just a few hours of our initial call. He assessed the damage and devised a cleanup plan. Chris and Meek were on the job shortly there after. They managed to do demo of 2 small walls that required flood-cuts, set-up 3 large fans and install 8 mats and dehumidifier to create a vacuum to dry out our floors. Chris and Meek did it with friendly quite professionalism. They were methodical and neat in a VERY challenging space. Shout out to Willie and Sly too! Everyone did a great job. Love you guys, but hope to never need you again, but if I do, I know that I’ll be in great hands.
Willie and Jason are simply the best. They answered all my questions and did the job fast, efficient and it looks great
I would like to say Willy and Matt did a wonderful job. Very clean, very nice and had very good manners. I very happy to have met these to young gentlemen.
From my initial conversation with John and Jordon, to Willy and Rob they were all top notch!! I have two more projects that I look forward to working with them again. I would definitely recommend them for anyone needing a through cleaning of their home or business.
Jordan showed up on time, helped me figure out what did & did not need to be done to our basement, and gave a good price after our washing machine backed up & got water everywhere. The guys sago came out to clean were Chris & Matt, who also showed up exactly when they said they would, & were very thorough & hard working. I would totally used them all again.
John and his crew did everything exactly as proposed. Crew was on time and courteous. What more could you ask for?
I am the house manager at the Ronald McDonald House in long Branch. We had Kevin and Robert here today. They did an amazing job!!! One of our vendors got car grease all over our carpet and now you can’t even tell it was there!!! They were so fast and pleasant. Would definitely recommend!!!!
Very professional all around. Did nice work as well.
Chris and Rashad did a very thorough job. They were neat and professional at all times. Thank you for having such great employees!
SERVPRO will put your mind at ease! FYI, This is the 1st of 2 reviews I will write!I had water/sewer damage in the basement, and it was on a 1 week old brand-spanking new carpet. I called SERVPRO of Eatontown to see if someone could come and checkout the damage, and even though this is Thanksgiving week, they were able to get their amazing project manager Jordan to come out and assess the situation.Jordan was so professional and pleasant, and helped me understand everything that needed to be done, and made sure his crew came out within hours. In fact, it was probably no more than one hour.There was always a phone call before when Jordan arrived, and when the crew arrived, letting me know they were 10 min away.The crew that arrived was also very professional and courteous, explained step by step what they were doing, and they worked so fast!30 min or so to move furniture, remove the carpet pad, baseboard, and set up all the industrial drying equipment.I find it pretty stressful dealing with these situations, and the way SERVPRO deals with it, makes the whole ordeal so much less stressful.They will be back in a few days to do the cleaning in the basement and I will update my review then!I HIGHLY recommend SERVPRO of EatontownUPDATE 12/1As promised, here is my follow up review after all the work had been completed. Still a 5 star. Would be 10 Stars if they had that many!On Friday after thanksgiving, Jordan the Project manager called to let me know his crew were coming back to do the sanitizing/cleaning portion of the service, now that the wet area was dry. Matt from the team called and said they would be at my house in 10 min, 10 min later they were here. The work was explained, it was fast, it was thorough, and they were just so efficient. Then on the following Monday (clean floor had to dry), same routine, got a call, arrived on time and they cleaned the carpet. It was pouring with rain, so Matt made sure to put down protection for the inside to make sure nothing got wet or muddy, he steam cleaned my carpet, packed up and was done! I got a call from Jordan making sure everything was done, and that was it. Efficiency, communication, quality of work, all aspects get a 5 star.My carpet is clean(their cleaning solution smells amazing btw), my basement is sanitized, and the entire process was managed so well and was stress free. I do hope that I dont need their services again (haha) but I know who to call if something else like this happens. Call Servepro of Eatontown, I highly recommend.
I had a water emergency in my home. Lenny, Willie, Omar and Tim were consummate professionals. Each of them + their crew got in quickly to address the emergency, performed the maintenance piece without a hassle to me, and completed the reconstruction perfectly. The original plan was completed without surprises. The team was always on time, willing to spend time to answer any concerns and helped me tremendously along the way since I was dealing with this type of problem for the first time. I totally recommend this company without any reservation whatsoever. Call them. You will be glad you did.
We had SERVPRO of Eatontown/Long Branch do a deep clean of a very large space. The cleaning job was excellent and thorough and they were able to fit us into their schedule quickly. The entire staff and crew were amazing, especially Sly, Willie, Matt, and Lenny. Super responsive and professional. Highly recommend.
Chris and Roshon We’re very professional and thorough. They left the work place immaculate each night when they left, and worked efficiently and quickly. We are very happy with the service, the quality of the job, and working with these two guys. 10 out of 10
Kevin, Lenny and Robert are exceptional workers. They were diligent and hardworking guys. I’m so pleased with their finished project. They are kind and very responsive to my questions. I feel lucky that they were my team on this nerve wracking (for me) situation. Great guys. What more can I say.
Hi WillyI had a back up at my house in the basement and you came out with Jovon.I would like to say how courteous and polite you were. I was upset and you reassured me that everything will be ok. That takes a special person. You were great at accessing the damage.And finally we ate Watermelon togetherYour a great person very kind hearted and patient.Thanks Willy!!!!!!
Fantastic service! We had ServPro come in and start cleaning/disinfecting our offices during this time with transmissions of Covid19 still on the rise in NJ. We could not have been more pleased. Thorough, friendly staff. Jordan was our field tech who assisted us with scheduling the team. Rashaun and TJ were a great team--they did the work in the office. We are considering a regular cleaning of our offices throughout the rest of the year since this was process was so seamless. Thanks guys.
Willy and Matt was excellent with their proformance and respect for us as human beings. They are very nice.Thank you for sending them to help.
We had extensive amount of damage at our home from a water leak. You couldnt imagine how much stress this cause with everything that is going on now.Jordan and Willy arrived with their guys and was very patient with answer all our questions. No matter what time of the day we called they always answered and gave us a peace of mind. It was great to have people in our home that showed great concern for our safety, well being, and our home returning back to normal as soon as possible.
We had a hot water tank break and flood the basement of which half is finished. Called SERVPRO of Eatontown/Long Branch and really can’t say enough good about them. They came within a couple hours of calling. Lenny and the entire mitigation/cleanup crew, as well as Frank and entire restoration crew were all outstanding. Everyone did a thorough job and are very courteous and neat. Mary Beth, Kim and Terry in the office are so pleasant, prompt and helpful. A home emergency isn’t something anyone expects or wants to deal with - but SERVPRO of Eatontown/Long Branch are absolutely the people you want to call.
Best customer service and execution! Promptly returned all my calls, and always showed up when they said they were going to show up.Kevin and Robert from Servpro of Eatontown were extremely friendly and made me feel comfortable welcoming them into my home. Kevin explained everything in detail and patiently answered all my questions. They took care of the job promptly, and professionally. What nice gentlemen! Top notch!
We had a leak that flooded a part of our basement a few days ago. Servpro was so great with their timely response, professionalism, and excellent work. Everyone we worked with was so friendly and knowledgable (project manager Jordan, Sly, Matt, Kevin, Rob). Would definitely use for any future home needs and recommend to anyone in the area!
I highly recommend Servpro of Eatontown/Long Branch. They were very responsive and really took time to explain the steps needed to address the water leak that occurred in our basement. My basement looks absolutely amazing. It was a great experience dealing with such a highly professional and friendly staff. Thank you Servpro crew!
Great job today gentlemen. Willy and TJ did an awesome job and disinfected our warehouse at Last Bite Mosquito Control to perfection. Thanks for keeping us safe and sound.
Chris in particular was extremely professional and responsive and instilled a sense of calm to the entire experience.
I recently had a second floor washer machine overflow and water leaked through my living room and down to the basement. Servpro was on site that night. Lenny did an excellent job handling all the paperwork and coordination while Chris supervised a great crew of workers to seal off the affected areas and remove all the damaged sections of my home. Each day my house was left clean as if they were never there. It was a great experience to have Servpro perform the water remediation at our home, I would strongly recommend this group.
Kevin crew-chief and Robert did exceptional job they where on time,very responsive talkative and explain the situation. They educate me on the problem I was having and how to prevent it from happening again in the future. I’m happy with the service they provide and made my experience with Servpro that much better.
We had a water pipe break in our crawl space.Kevin and Rob the first responders came very quickly and removed the damage carpet and etc.They worked very hard and efficiently in a tough situation to save the rest of our home items. This helped cut down on our stress caused by the break.Tim and Jordan had helpful suggestions and were comforting in their words also.Ive worked with a number of contractors but this group was very kind, knowledgeable, and efficient.
Recently had this Serv Pro team repair water damage to my condo caused by an upstairs leak.All of the guys did extraordinary work... on my wall unit in the living room & in the kitchen with repairs & painting....one gentleman worked until 10 pm making sure the job was not only finished that day, but making sure everything was perfect!! One of the team actually came back after finishing a few hrs later to touch up a few spots & to make an extra repair for me on a different unit!!!I cannot thank these guys enough...they are Great!!!
Willy, Tj, and Lenny responded to our water loss.They were on time daily with an great crew. The leadership and the Crew were excellent. They provided quality work in a timely manner that helped us return to an healthy work environment. They proved to be very knowledgeable and professional.Hopefully We never need them again but will definitely use them if we ever do.
I had a sewage backup in the basement, and Servpro came in and make quick work of the mess. By the time they left, you would never know there was a problem just a few hours earlier - great job guys!
I have used Servpro 2 times in the last 5 years. The first time was for a burst pipe which flooded the entire downstairs. Servpro showed up within an hour after my call. They were quick, professional, and courteous.The second time I used Servpro was when I left my Jeep open in the rain. The carpets couldn’t be taken out. There was 2 inches of water. Servpro took the Jeep that day. It was dry 2 days later. No musty smell. They were great. I would use Servpro of Eatontown again if I needed.
After we had a flood in our house the restoration crew came quickly and kept us informed every step of the way. Everyone was friendly and polite and went above and beyond to accommodate my schedule.Frank and the rest of the rebuilding crew (Mark and Carmine) did a great job with my new floors! The installation was quick and they scheduled the installation around our schedule, even worked on the weekend! The floors look great! Always easy to get in contact with, polite, and professional. Went above and beyond to work numbers out with the insurance company.
I cannot say enough great things about Jordan the project manager and Jose and Rob the crew chiefs. I would highly recommend. We had s flood and they came in and made our office beautiful within days while we were in the middle of tax season. They took care of everything and explained it all along the way So impressed. Thank you for taking away our stress You are the best
Willy, TJ, And Frank were friendly, knowledgeable, and prompt! They were here the day the damage occurs!
My first contact, Jordan, gave me his cell #, called me back & came to our home several times to oversee the job. He got back to me right away any time I had a question or concern. Sly was my team leader. He & his team (sorry I don’t remember everyone’s name) showed up every day by 9:00 am, worked quickly to pack up so many items & get my flooded basement dry & mold free. It was the best experience I could have imagined after seeing all that water downstairs. As a bonus, they were also very polite & respectful of my house. I felt very comfortable & confident they knew what they were doing. I would recommend them without reservation.
I had a sewege back up problem in my home.I was reluctant to use a service like this. I thought they would sell me something I did not need.Everyone I spoke to from first contact to Jordan who came to give me anestimate were all very honest and professional. Jordan came out the same day and told me I did not have an issue that needed their service.Call this location only! I called another servpro who told me a much different story about how I did need an unnecessary service.
I cant thank Kevin and his workers enough for putting me at ease with a flooded basement. I called my insurance co. at 7.30 a.m. then Servpro of Eatontown and they were here at 9.30 after calls to let me know they were on their way. Mary Beth in the office was so friendly and reassuring. I had no idea it would be such a big job, but I feel relaxed knowing Im in good hands. Thank you all again.
Jordan and his team were terrific! They were courteous, professional, prompt, and so helpful throughout the duration of the job, even when Jordan was so sick there was no communication breakdown. I felt very confident in there service and would highly recommend their team for anyone in need of their services.
We recently had a fire in our home. I can not thank Jordan our Project Manager, Kevin, Derek, Sly, Willie, Melvin, and Andrew enough for all they did to help us. They were all beyond professional, polite and extremely accommodating. They had an extensive plan and did not leave our home until we were satisfied. Highly recommend
A big Thank You to Robert and Kevin! great job on getting my house ready for the new owners!!! life savers and really great guys, professional and personable.
We had a slow water leak that went undetected for a long period of time in our rental resulting in water damage and mold in our crawl space. With time ticking to get new tenants In, your team worked quickly and efficiently to mitigate the problem. Jordan has great communication while Chris and Rob worked fast keeping us up to date on the progress. The work was finished within a short time for such a big job. We appreciate the hard work that went into getting this done so quickly. Thank you Servpro and your team of professionals serving our community.
We had a tenant that left our house quite damaged from their cats, Kevin and Robert did an amazing job eradicating the odor and assessing another issue we did not even know we had! Best guys ever...request them on your next call!
Jordan (project manager) was very accessible, provided great information that we needed and felt a great trust in working with him. Kevin (crew chief) was fast, efficient and so great to work with. Overall, they made a stressful situation much less stressful!! So grateful for their help!
Kudos to Kevin and Robert who came to the rescue of my elderly mother after her water heater burst. They came within the hour after our call and did an excellent job cleaning up as well as patiently answering her questions and easing her anxiety.
Jordan,Willy,and TJ was very professional, respectful, and knowledgeable. Very good work habits.
Awesome Service and PeopleI had a water problem in my Condo and was very worried about mold. Servpro sent 2 Wonderful gentlemen to my rescue. Willy and Meek were very helpful and always on time.When I told Willy that I am very worried about having mold because of my allergies, his knowledge and responses made me feel very comfortable with my unfortunate situation.One of his responses I can quote. When we come in your home your worries are no longer yours they become ours. We are here to help.I will never forget how that made me feel to have someone that truly care about people working in my home. Kudos to you Servpro for having such a great caring team.Plus 5 more stars ⭐⭐⭐⭐⭐
This was our first experience with water leak damage. We were overwhelmed but quickly came to the realization this wasn’t their “first rodeo”. But this wasn’t due to anything that the ServPro people did or said. From Lenny’s first visit and explanations of what was to happen, they couldn’t have been more accommodating. We hadn’t had anyone in our house, and has barely been out, since the beginning of the COVID “lockdown”, but it wasn’t an issue with the team lead by Chris along with the tech’s TJ, Matt, and Rashaun. They were professional in their actions and considerate of our circumstances and respective of our home. As situations arose, they explained what they found and what actions they were going to take. Each day ended with them wiping down doorknobs and surfaces that they may have touched.
Kevin Rogers and Robert did a fantastic mold job for Conifer Village at Middletown! These two men were extremely knowledgable, courteous and explained the process in great detail. They worked quickly and efficiently. Thank you guys for taking the time to service us and I highly recommend this company to all!- Al
Chris TJ Rashan and Jordan were all great. Very professional, and clean. We had a pipe break upstairs and they made sure everything was dry and clean. Would recommend them to anyone who needs a clean up service!! Fantastic job
This was a pretty rough last few days in the house with all the leaks. However, the experience with the ServePro team has been nothing but beautiful and professional. Got timely responses and assistance every time we call or needed any assistance. Chris, Meek and Sly were amazing at their service calls. Gave perfect assistance and help throughout the entire process.Thank You!
Kevin & Robert did a great job.. no complaints.. will def use again & request these 2 guys
ServPro of Eatontown / Long Branch responded to our call for a water loss in our building late one evening in March. They responded quickly and were able to minimize the damage to the area. They were professional and courteous and very knowledgeable. They were a pleasure to work with. Arrived on time when they said they were, gave us direction on how to move forward, cleaned up and where very neat.Shout out to Matt and Chris who hurried over that night, to Jordan the Project Manager for his oversight of the job, and to Kim in the office who got the whole thing started for us. Great Job!
I highly recommend Servpro of Eatontown/LB! We discovered a massive leak in the basement at 7:00 at night and the highly professional crew was at our doorstep less than an hour later! Lenny, Willy and Rob spent hours that night cleaning up the mess and continued to check on the drying process daily until everything was clean and dry. We have a newborn and I can’t tell you the peace of mind they gave us. The owner, John Majeski, even called us personally every day to make sure we were happy with how the job was progressing. They even helped me deal with insurance! I’m happy to report the basement is completely dry and mold free. I won’t call any other crew going forward!
Kevins crew did such an amazing job cleaning up all the water and debris from our water leak. I am so happy we found them.
I have used ServPro Eatontown/Long Branch 5 times on different commercial properties that I manage. I always appreciate their commitment, quality, and speed. The team consisting of Sly, Willy, Frank, and Kevin is outstanding! The owner John is always very professional and helpful. I highly recommend that you hire them.
John and his team go above and beyond to provide an excellent customer experience. Their responsiveness and service is top notch. I Highly recommend using Servepro of Eatontown/Long Branch.
Jordan was my project manager. He was on the job immediately and always answered my calls, and addressed any issues/questions/concerns throughout.Chris was my crew chief. He made sure that things were taken care of in regards to specific areas being dried out, sealed off, and cleaned up.The team was responsive and cooperative and understanding with my concerns throughout the process.This can be an expensive process and obviously you want it done right.I cannot comment on the rebuild/construction side. I never received the estimate I asked for from that department and did not use them.
I highly recommend Servpro of Eatontown/Longbranch. I had the main drain back up into my basement last week. Servpro responded immediately to my emergency situation. Chris and Matt explained step by step what needed to be done correctly. They were courteous, respectful and thorough. I can’t say enough about there team and excellent service.