Li
Lillys Restoration
1 Lovefield St Unit 4, Easthampton, MA 01027, United States
Comments
Mi
Review №1

Called for an estimate after getting 3” water in a 400sq ft room in my basement that’s finished.They verbally estimated $5,000 to remove the bottom 24” of Sheetrock & insulation, and spray anti-microbial solution.They refused to give me a breakdown of the price until i signed them under contract so I refused.It takes very little time to cut the bottom 24” out, so I did it myself. I’ll contract the anti-microbial treatment through another business.Honesty and transparency are important to me, I can see not wanting to be transparent when you ask for $5k to do a job this small.

Th
Review №2

Do not use these people. They lie and try to take as much money as they can from your insurance as they can. Please be very careful. They sent our insurance company an invoice of 5k, our insurance accepted, and cut a check. Week later they send a “revised” invoice tripling the original. Claiming things our insurance company didn’t think they did due no proof so they threatened to put a lien on our home when we did nothing wrong. Listen they did a good job but if you do hire them take pictures and the hours they are actually there for.

No
Review №3

Ori and his crew helped me with water removal and drying my basement after we had torrential downpours. I highly recommend Lilly’s Restoration they work directly with my insurance company

Me
Review №4

I couldn’t believe how incredible this company was to me … I was at my wits end from having a house fire and I used this company for fire damage . They were so professional and courteous.. not only did they get the job done quick, to help me get started in my renovations, but they took the time to let me know everything would be ok.. they reached out in person to me and helped me figure things out for my next steps … They went above and beyond to clean up the mess and get me back to where I needed to be overtime!! The owner Ori explained everything they were doing and dealt with my insurance company so that took one less stress off of me .. you couldn’t ask for a better company when unfortunate things in life happens !!

Ch
Review №5

Thank you Ori and the great team at Lillys Restoration! From the quick response to the constant updates and support working with my insurance company was greatly appreciated!

da
Review №6

We recently had our drier catch on fire and fill 3 stories of our house with smoke. Lillys Restoration responded quickly to our call and we are extremely happy to be back in our home.

He
Review №7

We had a major water damage from a leaking faucet, Lillys restoration responded quickly and made the whole insurance claim and remodel hassle free.

Information
7 Comments
5 Rating
  • Address:1 Lovefield St Unit 4, Easthampton, MA 01027, United States
  • Site:http://downeastcarpetcleaning.com/
  • Phone:+1 413-213-3980
Categories
  • Fire damage restoration service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • Online estimates:Yes
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