I placed an order with them, and the next day realized I was unable to spend that money at that time due to an unforeseen circumstance. So I sent an email asking how I could cancel my order, and to my surprise, within 30 minutes of sending that email I received an email back telling me my order had been canceled and my money refunded. I have never had such an easy time canceling anything, particularly when it involved requesting a refund! They were so responsive, pleasant, helpful, and professional. That experience only ensures that I will indeed order from them the next time I am ready to place that order, as well as any future orders. Could not have been an easier more pleasant experience.
Love this business. I order from there all the time and their shipping is usually free and fast. And great prices to.
Excellent distributor. Same day shipping guarantee is incredible. When people order online they want fast shipping and short processing times...they have both. I can’t even begin to express how satisfied I am as a long time customer with this company. Definitely recommend.
Great online store for all vaping needs.
I really hope that GV gets a little more result out of their shipping partners. When I called it seemed that they had no idea what was what, when it comes to shipping. All other companies seem to be able to tell you the pack shipping info right down to what town it was last marked in and this one only knew when it left and nothing else. Maybe it was just the rep I got......no clue. I will update my review once I get my packages All $70+ worth
I give them 2 Stars because they have a good selection. I’m still waiting on an order from over 2 weeks ago that I order in plenty of time for Christmas gifts. For a large distribution company you would think the turnaround time would be at least a week but over 2 weeks is unacceptable. Even with shipping being busy during the holidays. I’ve ordered twice from Giant Vapes and both times were extremely slow. Gave them a 2nd chance. Will not be giving them a 3rd.
I ordered from Giant Vapes for the first time and had a very good experience. They had a great selection, good prices, and I received my order in just a few days. I also really appreciated their professionalism with a well constructed website, quick invoice follow up, and very easy access to tracking my order. I will definitely order from Giant Vapes again, keep up the good work.
Always loved them but thanks to ridiculous laws I can no longer do business with them
I bought a new mod it arrived defective and calling customer service got nothing workable....t
They are the best... i am a new happy customer! not because my order was flawless but because of how they handled the trouble. I got the 4 tanks I ordered for my trinity alpha (they are better than tank that came with it), also got some nordic ceramic super coils that do not work.. I contacted customer service, Juli, via email. Got everything worked out beautifully. I sent wrong coils back, which they told me to keep.Correct coils are on the way!! Problems come up from time to time everywhere, how they are handled matters most to me!! Great job Guys and Gals!!!
100% recommend giant vapes. Thank you guys so much for getting my product to me so quickly during these times. Ordered on lateThursday night and it was here Saturday morning by 10 AM (fedex overnight shipping) Device arrived in perfect condition. Can’t thank you guys enough for how easy and quick this was.
Good prices, fast shipping and excellent customer support!
I placed my order on a Saturday around 2 AM. It was processed and packaged for shipping by 11 AM the same day. I received this package within 2 business days. I am blown away by the packing efforts that were made. Everything was individually wrapped carefully and placed in a small box with added bubble wrap. Thank you for such great customer service! I will be back for future purchases!
Ordered Rocket Sheep Booster, but received Boosted (from another brand). Sent Giant Vapes an e-mail via their website, got a response 15 minutes later. Their response was very friendly and helpful, and they shipped me the correct the Rocket sheep the same day, at no additional cost, and I got to keep the bottle of Boosted as well! Awesome customer support! Keep it up!The other eJuices that I ordered were nicely packaged (individually wrapped in a piece of foam, snugly fit into a cardboard box). These guys take their business seriously.
Giant Vapes has the best selection of all time. So many great juice manufactures to choose from at all times, and always bringing in more and more. They have amazing customer service who are friendly, courteous, and always there to help at all times when you have messed up your own order. Fast and free shipping! What more could anyone ask for. Oh well since you did, they also have an outrageously fun facebook group, where there are contest going on by vendors and all around crazy fun! I love Giant Vapes!
Giant Vapes has been a god-send for me. They are cheaper than shops Ive visited and orders arrive in just a few day. To sweeten the deal, they offer a free shipping option, so I get the order in 3-5 business days, but its usually more like 3. Thats huge since shipping cost can make something thats affordable, unaffordable. Keep up the great work GV!
So far Ive had nothing but great experiences with GV! Fast fast shipping (albeit Im next state over). They package their items very well. Superb selection on products @ reasonable prices. Ill be a truly loyal customer if they keep up their great customer service and selection! Please stay on point Giant Vapes! Thanks again for great service.
Giants Vapes is an absolutely fantastic company. Have never seen shipping speed anything like what they pull off on a daily basis. Support teal is also a pleasure to deal with an has always far exceeded my expectations. Incredible and massive selection, fair prices, FREE SHIPPING. Customer for life.
An amazingly large selection of premium juices backed by the best customer service ever. I can not remember the last time I purchased juice anywhere else as Giant is one stop shopping for juice affecianados. As if great products with top notch customer service is not enough partner that with free shipping. Yes my juice if ordered before 5pm eastern always ships that day and arrives at my door within 3 days at no extra cost to me. Shut the front door. Seriously, no one should ever question buying from Giant Vapes as they raise the bar on what good a good business really is.
I love this company! They have any juice your heart can desire and super fast shipping. Their customer service is second to none. Ive only had one issue with a product I received. I contacted them via email and they resolved it same day. This is the only online retailer I order my juice from, because theres no reason to go elsewhere.
Hi Giant Vapes please respond ASAP, I live in Australia and made an order around the 5th or 6th of Nov and I havent received it, Its just been sitting in Canberra and Ive made meny calls to the Postal service and theyve told me my order was a scam witch confused me because its moved around between a few different cities like New York and Sydney.Ive ordered from you before and never had any issue like this.
Giant Vapes is the best retailer for premium E-liquid! Free & Fast shipping? What could get better? Oh yeah... they carry all of the best juices offered from around the country!
I have had nothing but the best experience with Giant Vapes!! They literally have the fastest delivery, I order on Tuesdays and it never fails I have it on Thursday.... From time to time they will surprise you with a free 30 ml of something new and never have a problem sending little samples with my orders... Honestly it shocks me that they could even have a single unhappy customer ^^ I think some people think that these stores are in charge of the post office.... Oh and the best part of it all, its FREE shipping on any purchase!!! You could order one 30 ml its free shipping!!! That right there is just absolutely amazing!!!
Wow I am more than thrilled about how great this company has treated me best prices around and free shipping delivered to my door within 3 days I will definitely be bringing all my business here thank you guys so much
The best online juice store on the planet. They have practically almost every juice on the market and if they dont, if will be there shortly. But it doesnt stop there, their customer service is beyond compared. Their shipping speed is amazing. Just place an order and within a few days its at your doorstep. Their prices are set by the vendor, not them. This way they can keep the price of premium juice lower than any B&M store out there. I highly recommend them!
This place use to have good service and shipped orders out quickly. However my last order was placed 2 weeks ago and promised to deliver within 3-5 days. Nothing has yet to arrive. Called their customer service twice now and theyve yet to provide me with a solid answer as to where this order is. They simply blame USPS. Theyve offered me no discount or anything to make up for this extreme inconvenience. I wouldnt recommend these guys to anyone and I wont be ordering from them anymore.
Giant vapes is by far the best e liquid vendor there is. Outstanding customer service combined with amazingly fast shipping. The vendors on Giant Vapes are the best of the best. Not just any juice maker makes it into the Giant Vapes store. I will continue to be a proud customer of Giant Vapes. Its more than community... Its a family!
Giant Vapes is a trustworthy company that not only has an awesome selection of e-juices, they have great shipping rates, like free in the U.S. but if there ever is a problem with your order the team will do all they can to resolve it. IMO one of the best!
Just got a survey in my email. It is a survey that you can only answer positively for the vaping industry. No option to answer I quit vaping because its dangerous, and returned to regular cigarettes. Why send a survey where all you want are answers that say that vaping is good, and and that everyone quit smoking because of vaping. Here is what options I would have chosen if you wanted to know the truth. Vaping is dangerous, it should be made illegal immediately. I implore everyone that vapes to quit immediately and quit nicotine all together or just smoke cigarettes. Dont wait until you get sick. Quit now!
Great company. I have only had one problem. They sent me the wrong juice but they were more than willing to send the right juice after i emailed them a picture of the one they sent me.Great customer service, very quick to respond and very kind.
Excellent selection of juice, good prices, great careful packaging, and SUPER FAST shipping. I love Giant Vapes. They are so awesome. they run coupon codes every so often, send out free gifts on special occasions & almost always send out a company logo sticker & sometimes a vape band. I love buying juice from them. They have so many options for my flavor profile. I absolutely recommend them to all vapers. They really take good care of their customers.
Ordered some ceramic coils fast shipping but really disappointed with the the coils only had one coil out of 5 that wasnt burnt out how do I get a refund??
If you live in Canada DO NOT ORDER FROM GIANT VAPE . I have to tell you i order a lot of products on line and have shopped all over the world. First off they are overpriced but i wanted to get my tank asap and it said they can fast ship NOT TRUE. I paid 46.00 USA funds for an item that you cannot get into Canada without a business number,broker or many fees. I am not sure why or how they can do this what does the $19.00 USA shipping cost cover.that you pay on checkout I asked the giant vape reps please refund my credit card as I will not be able to get the product I paid for. I have to tell you in the 1000 times this year i have made on line orders I have never had more issues and headaches and poor customer service from this company GIANT VAPES if in usa 180 smoke way to go as they will treat you well and provide 100% best care for you the important customer Sincerely Justin L of Toronto Canada DO NOT DEAL WITH THIS COMPANY
Super fast delivery! Ordered 10pm on a Saturday and it delivered Monday morning!! Definitely ordering again
Ordered two bottles of liquid on Saturday, received it on Monday. Over and above delivery time as well as great prices. As a first time buyer, they just made a repeat customer out of me.
I ordered some e-juice from Giant Vapes and when I unpacked the bottle and dripped some on my favorite RDA I started smelling a terrible taste. I emailed to the customer support but they refused to take care of the issue. Instead they said that the juice needs some steeping. The truth is if a juice tastes horrible it would never taste any better no matter how long you keep it in some dark place for steeping.The customer team simply put their back towards the customer with ignorance and negligence.
Giant vapes is the go-to online store when it comes to juice. Customer service is top notch and shipping is super fast and free! They have the largest selection of juice then anywhere else and best prices! Dont forget to ask for box art!!
Best customer service available..........PERIOD !! A huge selection of juice and hardware. They are my go to source for everything vape. Super fast shipping, samples upon request (if available) and box art upon request.
Great selection, quality product, and fast shipping. I order from them quite a bit, usually Space Jam ejuice. Highly recommended seller.
Fastest shipping experiences I have had from anywhere else online. Not only did they ship within hours, but they consolidated two orders, without request, to save me money being as I purchased priority instead of the free standard shipping. #1 in customer service.
Excellent service. I ordered yesterday and received my shipment today. Free shipping and I get what I want next day...awesome
Giant vapes is the best place to buy e juice! Best customer service, great prices and best of all free shipping! 😁
Top notch service from beginning to end. Mike and his team have it nailed down on how to do it right. Super fast shipping, great selection of products and top notch customer service. Cant say enough about this business.
This is by far the BEST site I have found for ordering multiple juices from multiple vendors. awesome selection. awesome customer service. earn rewards points with each purchase that can eventually be used for a store credit. and some of the fastest shipping I have seen from anywhere online. I will forever be in love with giant vapes, and will continue to order there for many years to come. plus they are always on the lookout to add fresh new vendors to their store. I would recommend giant vapes highly to anyone who asked me where to get good juice at. love em! 💜
In the short amount of time Ive been vaping i was lucky enough to find Giant Vapes. This place has almost every brand and flavor under the sun! The customer service is second to none. They super awesome and friendly. Super fast shipping and getting some Boxart is the cherry on top! Keep doing what you do Hill Giant and Company we love you!!
Giant Vapes is hands down the most reliable place to buy premium e-liquid. They have just about every type of flavor you can imagine. And super fast shipping to boot. I LOVE GIANT VAPES!!!!!!!!!!!!! WONT GET MY PREMIUM JUICE ANYWHERE ELSE!!!
Huge selection of e liquids. Fast and free shipping. Two thumbs up from me.
I have ordered from them 3 times now and have been so impressed with them. Excellent service, ships fast and love the little extras they have sent with my liquid orders A++
Great selection of juice! Super fast shipping. Highly recommend!
Giant Vapes customer service can be defined as excellence in its purest form. Not many companies left with the kind service that makes you feel like youre the only customer they are dealing with. I have three sites I use for my vaping needs and Giant Vapes is #1!
Giant Vapes has a great selection of premium e juices and vaping accessories... i recently joined the giants club and made my first purchase from giant vapes and i am very pleased everything was separately wrapped and packed into a nice sturdy box and the shipping is QUICK!! Giant Vapes was also kind enough to send samples upon request . i am very pleased with this company and will definitely be doing business with the Giant Vapes team again !
Great selection and super fast shipping. Customer service is outstanding..always a pleasure to do business with.
Best place to get anything you need and great customer service
This is the greatest online vape store around. Great selection, great prices, and the absolute hands down best customer service anywhere.
Just recieved my first order from them and the packaging is top notch. then i also got a sample of another great juice as well that i will be ordering soon. i think the company is a great place to try diffrent brands all in one site
Highly recommend. super fast processing and shipping everything correct, great service
Do you like premium ejuice? Do you like the idea of robocat drone shipping? If you answered yes to either of these questions then you will love Giant Vapes with their fast shipping and amazing customer service give them all your money!
Absolutly the best place to buy e liquid. Super fast, free shipping. Awesome custimer service. Couldnt have asked for a better 1 stop shop.
Gr@t Co. Fast shipping,Outstanding Customer Service. Will recommend to friends & family, has been a pleasure doing business with Giant Vapes.
Cant beat this teams customer service and free shipping. Their business model is so brilliant that they have created their own community with a supportive an friendly climate.
Third order with these guys and have had a great experience. Ships out same day or next as advertised with priority, packaged well. Customer service was very accomodating with an out of stock item and very polite/down to earth. Keep it up Giant Vapes... P.s. P.O.E.T Americano was a gamble order this time and turned out to be fantastic with complex flavor thats solid and full... Cheers!
Love it got what I was wanting fast and easy will definitely continue to order from here thanks
Hands down best in the business. Out of this world selection and customer service. Award winner team.
My order arrived like, twenty seconds after I clicked submit order. AMAZING!
Giant Vapes is the only place to buy your juice. They have the largest selection of the best juices around. Their customer service is second to none. They have free and the fastest shipping in the business.It seems when Mike Runshe started this company, he wanted to do something different and better than everyone else, and he defintely succeeded. They are always introducing new juice lines, and lets not forget the extras. To make every purchase more personable and special they offer one of a knid box art, free of charge, when requested, and if requested, they will include some sample juice bottles.Mike has put together the perfect team, and together they have made Giant Vapes, one of the best companies I have ever dealt with. Thank you for all you guys do.
Best Price, Authentic Product, Free Shipping, Shipped same day (Fri eve) and received on Monday in Florida! AMAZING COMPANY!!!!!!!!!!!
Giant vapes is by far the best online juice store,. They have a vast selection of juice and their selection is growing daily. The have very fast shipping and very helpful customer service.
Always fast shipping, always tons of options and most important ALWAYS amazing customer service!
Giant vapes is an awesome company with excellent customer service and juice selection this is the only company that i have been getting my juice from and there local for me so i get my juice in abot i day
Hands down the best online vaping shop!! Amazing customer service, juices and prices by ppl that truly care about the industry.
First off I will say up until now Giant Vapes has been 5 stars, but I ordered some juice on Oct 16. It shows it shipped on the 17th all was well. It is now Oct 25, and it says my package is still pending acceptance at the post office in Rhode Island. I have emailed Giant Vapes multiple times and all they say is that it was shipped and it will arrive. I asked them to contact the post office they use to figure out what is going on but all they said was sometimes they dont update the tracking info until it is delivered. Im sorry but who ever handles the customer service does not know how to handle customer issues. Obviously something is wrong and Giant Vapes has done nothing to resolve the issue. It looks like I will have to do their job and track down which post office the item was dropped off at and figure out what is wrong with me order. Hopefully someone who works there see this and realizes they need to come up with a better way of resolving customer issues instead of doing nothing and telling the customer to wait.
Giant Vapes is the best online vendor for premium juice and accessories. They have all the most sought after juice on the market and stay up to date with the hottest juices as they are released. They have an amazing crew of people and they even take time to personalize every order with box art upon request. It puts a smile on my face when i open the box and see the artwork that I requested.. my son loves the vaping Steve from Minecraft that was drawn on a previous order. Also, I think they have connections with USPS because Ill order at night and have it the next day.. and if thats not enough, shipping is always free!! Truly amazing customer service, awesome group of people as a whole!! Giant Vapes is the only online site that I will order from.
Super fast shipping, cheap prices and good quality! Highly recommend!!
Fast, great customer service and they treat everone as family! Will be doing more shopping with Mike and the crew.
Great selection, great customer service, fast shipping plus an awesome rewards program make Giant Vapes THE place for your vaping needs!
I love the awesome flavor selection and lightning fast shipping i am a very very happy customer and will continue to be!
I was using the vape store in my hometown. Then I discovered Giant Vapes. I havent went back to my vape store since. I love that I have found this site. They are amazing I have never had to wait more than 5 days for my stuff.. I love how friendly the staff are and how fast they get orders out. I now only use Giant Vapes to buy my juice. You pay for amazing taste. I love that when we had a problem the staff was able to try to walk me through it on facebook. I wont go anywhere else..
Just got my order and I found a surprise. The Neighborhood Strawberry Rock candy. Giant Vapes always impressies me. My irders are always on time and that little gift today AWSOME GOODNESS!!!Thanks Giant Vapes team.
Second time Ive ordered from yinz and my order arrived quickly
Ive ordered from Hundreds of Online Vendors before and I can Honestly say that Not one of them hold a torch to giant vapes.. Not only do they offer the absolute best selection of Juice, they have 2nd to none Customer Service.. From the 1st time I ordered from them and received my package two days later I knew they were my go to Vendor moving forward... So if you want premium juice,free shipping within 2 days and a Company who really cares about thwir customers.. Look no further then Giant Vapes..
Big mistake...never again. Waste of time. Edit: To reply with some generic canned response makes it even worse. All you care about is money and making sure it looks like you took care of the customer.
Best juice selection and not to mention the BEST customer service on the planet
I have ordered twice now and cant say anything but good about giant vapes and their customer service wich is outstanding! will be ordering all juice from them! shipping is fast get tracking minuets after putting in order amazing job giant vapes
Giant Vapes is an outstanding source of amazing customer service, vendors and vape family! My #1 go to for reorders or trying something new.Lightning quick and free shipping.They are there for you right now if you have questions or a problem.I had received a bottle from one of their vendors with a packaging defect. The child proof lid didnt fit properly, when I took it out of the tube the lid came off and bottle fell to the floor. I didnt expect anything, just asked if anyone else on the Giant Vapes Facebook page had this problem. Next thing I know, Giant is contacting me, wanting to replace the bottle at no charge. (WOW!!) It was nothing they had control over but fixed it anyway. They are truly there for you anytime.You just cant find a better place or people to do business with.I am thankful I found them and will be a loyal customer as long as they are around.GIANT VAPES YOU RAWK!!!
I love giant vapes! i do almost all my online e juice business with giant vapes rarely will you find me in a B&M you cannot beat the prices AND free shipping! yes please 😄 other companies have addtl shopping fees but not here! even throw in samples when they have them in stock and stellar Customer service this company is doing things right! giant vapes has restored my faith in online companies. thank you hill giant!
Best online vape selection, with the best people to deal with..order and you will see for yourself #1
Ill write you guys a review.I try to buy local. My LOCAL shops get me hooked on products then switch companys or items go out of stock and I have to wait till they have money for a decent size order. Unfortunatly I do not have luxury of time with the business I am in. I order from Giant Vapes on Saturday night with my usual express shipping and like a Ben Carson hitting me with a ROCK, Fedex delivers my order on Monday morning. You folks are local, Local Americans doing business. You have my business. I apprecite you and your fast service. Buy American Support Americans!!!!!Thank YouDuane Hansen
Giant Vapes is one of the best companies that caters to the needs of vapers. Their huge selection of e-juice and rebuilding supplies, along with perhaps the best customer service in the industry makes them the place to do online shopping for vape related products.
This is the best store to buy your juice.. crazy amounts of brands and theyre all top of the line, and also have various sizes which is the greatest feature.. I like alpha vape and they got it in 120ml bottles!! saves me a ton of $$$$.. thank you giant vapes from a current and frequent customer and fellow RHODE ISLANDERRR!! -MaGrega
Best online vape site ive found. Free shipping on every order, over 100 juice brands and they are all high end top quality, prices i havent been able to beat and a great selection of vape supplies as well. Its a one stop shop for mods, cotton, batteries, wire, attys and juice. The free shipping is amazingly fast too with their same day service. The costumer service is exceptional as well as they are more then willing to help with any issue. Ive never found a company that cares more. They even have a special little thing where they will draw artwork on your shipping box. I say company loosly because They really treat ypu more like family.
Gday from Australia,Giant Vapes is a Juice connoisseurs Wet dream, A virtual supermarket of world renown E-juice and associated paraphernalia. A one stop online shop to get All your juices and consumables in one package. I know Vapers love Vapemail but you actually save money by having all your juice delivered in just the one box. I will not list the ADVs that I get from Giant Vapes as your tastes may be different to mine, but as you peruse through the selection available add to your basket that which makes your mouth water when you think about it. You cant go wrong#Giantvapes #Vapeon #TheHillGiant #StrewthMateItsGoodCheers
If youve been searching for an online juice store, your search is over! after lots of money wasted at other places, it is my opion that Giant Vapes is hands down the best one. Awesome selection, great ship time, and wonderful customer service. i also recommend joi their FB page. lots of input from other GV shoppers, and they even have a swap page for ppl to trade their juices. if u happen to find one that u dont like. 5 stars all around!!!
Best prices & Best Customer service,No Question!
Top notch service and quality. Kudos to the entire Giant Vapes team!!
Best selection, phenomenal customer service and super fast shipping...Best in the business.
Low prices, huge selection and fast shipping!
Very very fast ship
Thanks GV for the order and free sample of sic boy awesome, fastest shipment always,!!,!!,!,
Great selection and fast service and shipping!
There is no comparison. For the best juice go with Giant Vapes.